March 7, 2024 • 10 mins
Jack had an unfortunate experience at the orthodontist yesterday and somewhat lost his cool. Overwhelming vote says that he was in the right but apparently there was some unhinged yelling...
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Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:00):
It took my son to the dentist yesterday, specifically to
(00:02):
talk to an orthodonist about getting braces. Now, I am
not a teeth have to be straight guy. I know
a lot of people are. That's your choice. I'm not
criticizing it. I don't understand why we all became so obsessed.
Speaker 2 (00:15):
With straight teeth.
Speaker 1 (00:16):
You watch people from other countries, like develop first world
countries like Great Britain or France or in these spaces,
lots of people have not perfect teeth.
Speaker 2 (00:25):
And aren't perfectly white.
Speaker 1 (00:27):
But we, for whatever reason, have decided every kid's teeth
have got to be perfectly straight and just ridiculously white.
And if you want to spend your money on that,
and if you think it's important, it's fine. I had
somebody tell me that I was doing something awful given
the fact that I can afford it, that I'm not
doing the same thing for my kids, it will hold
them back in their lives and blah blah.
Speaker 2 (00:45):
Nin I don't know. I don't know if I buy
that or not.
Speaker 1 (00:48):
And then the other thing with the whole dental world is,
as I've come to learn over the years, and I
don't think I knew this before I don't think it
was always this way. The whole upsell thing with dentistry
that doesn't exist in other medical practices. When I got
my gallbladder out, they didn't say, you know why we
were in there. We gave your We just figured you'd
probably want a spring shining and that's two hundred dollars
(01:10):
and then we can sign.
Speaker 2 (01:11):
You up for that, and they just you just get
whatever done you're to get get done.
Speaker 1 (01:16):
In other medical realms, but dentistry, and a lot of
dentists become famous for this.
Speaker 2 (01:22):
They come up with all kinds of different things that they.
Speaker 1 (01:24):
Want to do to you or say you need and
it's and it's really expensive and insurance might cover might
not cover it, and blah blah blah. So I go
in there realizing that upselling it is a thing in
the world of dentistry. And the reason I took my
youngest son is he does have some like really crooked
teeth that are seriously going to be a you know,
you can't chew or this is going to cause a
(01:45):
real problem in the future. I mean, this is a
and I'm surprised that insurance doesn't cover that. I understand
why insurance doesn't cover just cosmetic. You want to have
straighter teeth, but if your teeth are like really gnarly,
I'm surprised it doesn't cover more of it. Because the
bill that they told me I might get hit with
was extraordinary. AnyWho, So he do all this, he gets
(02:09):
the X rays and everything like that. My son is
sitting there in the chair, and the denist Orthanonys whatever
he is, comes in there and starts looking at the
pictures in the chart and everything like that, and sits
down in front of my son Henry and starts he's
got this little model here of teeth, and he starts
explaining to my son the two different kinds of braces.
And he said, we've got this kind is a metal
kind here, and blah blah blah blah blah. No, the
(02:29):
advantage of this kind, the invisiline kind, is that this
is And I thought, why is he talking to him
and not me?
Speaker 2 (02:34):
This is weird.
Speaker 1 (02:35):
And he says he's going on to my son and
explaining why there are advantages to this one over that one,
And I thought, what is going on? And I said,
could we have this conversation between you and me? Would
that be all right? And he said, this is the
way we always do it, and then he goes back.
He doesn't even look at me. He goes back to
looking at my son and saying, if you have this kind,
food is going to get stuck in there and it
(02:57):
could cause this. But if you get this kind, I said,
wait a second, I want to have this conversation between
you and me, and he said, uh no, it's all
right for him to be here.
Speaker 2 (03:05):
Then no, no, it's not no. I want this convertat
And now I'm getting hot. Now I'm hot.
Speaker 1 (03:09):
I've asked politely, I want to have this conversation between
you and me, and he just bowls me over in
front of my kid, and I am freaking hot, and
I know exactly what he's doing.
Speaker 2 (03:20):
I said, I know what you're doing.
Speaker 1 (03:21):
That one's more expensive than this one, and you're explaining
to my son why it would be better to have then,
and then I'm going to be in the uncomfortable position
of maybe saying no to that. I know what you're doing.
I'm in sales too. I said, I want to have
this conversation without my son here. By the way, my
son later says to me, Dad, you looked like you
that guy thought you were going to kill him.
Speaker 2 (03:44):
I've seen that look, and yes, yes, he probably did. Anyway,
so my son does leave and goes the other room,
and I said, come on, dude, don't.
Speaker 1 (03:52):
Do the sales pitch in front of my son. I'm
the one with the insurance, I'm paying the bill. I'm
the one that's got to make a decision. Don't explain
to him how this one is so much better and
less penful.
Speaker 2 (04:03):
And then tell them and then and then and then tell.
Speaker 1 (04:05):
Me what the bill is, because it was three thousand
dollars out of pocket more for that one. And then
and then I've got to go tell him, no, we're
gonna do the other one.
Speaker 2 (04:13):
That's not cool. Well, this is the way we do it.
I don't care if you.
Speaker 1 (04:15):
Do it that way, if everybody that is not sure,
that's the way you do it.
Speaker 2 (04:19):
For the very reasons. I'm just a nun stand way.
Speaker 1 (04:21):
I said, I know what you're doing. This isn't cool.
And I got I was super hot and everything like that.
And his hands were shaken at this point because I
was hot, mostly because my kid was involved. If it
had just been I can handle a sales pitch, that's
not gonna make me mad. I you know, We've all
had a million sales pitches, and I'll either say yes
or no, or I might even say, look, I know
what you're doing here. But the whole ignoring me and
(04:45):
only talking to my kid a thing was just Oh
I was pissed off.
Speaker 2 (04:49):
Wow. Wow.
Speaker 1 (04:50):
So that's why I'm calling this segment m I v
a hole. How out of line was I?
Speaker 3 (04:55):
M Michael, it would be so helpful to have audio
end or video with her. Oh no, only somebody had
stuck a cell phone in your face. Well, I'm not
trying to hide the fact that I was hot.
Speaker 1 (05:06):
I was hot, and I'm going to call back today
and apologize for getting so loud with the guy. Although
I do think I was not technically incorrect. I probably
went further than I needed to. Although freaking don't use
my kid that way.
Speaker 3 (05:24):
Oh, that disrespect me in front of the girl, right
and right?
Speaker 2 (05:29):
Oh, are you gonna end up yelling anhim or if
you call back? Oh I was mad? Oh?
Speaker 3 (05:36):
So I need to Uh, I need I'm a high
information voter. I need a little more info before I vote.
When you say you are loud with him, could you
be heard in the hall, Yes, yes, I could. Could
you be heard in the waiting room. I don't think
the only because we're too far from the waiting room,
pack and could you be heard on the other side
(05:56):
of the street to cross even in spite of traffic?
Speaker 2 (06:00):
Now, said anybody call the police.
Speaker 1 (06:03):
Hanson wants to know if you stuck your finger in
his chest a couple times?
Speaker 3 (06:07):
Yeah, chest jabbing points extra points for chest jabbing. Yeah.
Speaker 1 (06:11):
So so my son and I went and UH went
and ate lunch and UH right afterward, and I actually
I ended up having a good conversation with him because
I told him that I, you know, I shouldn't have
lost my temper like that, and I'm going to apologize
to the guy. And I said, I hate apologizing, that
I gotta do that. And my son said, well, yeah,
(06:32):
I don't like apologizing either, because it makes you it's weak.
And I said, it's not weak. The weak thing is
to not apologize. The hard thing that takes courage is apologizing.
It's not easy to do. So I hope that was
some lesson in there, maybe somehow. And I said I
wasn't wrong, but I didn't need to raise my voice
like that, and he said, you look like a starving lion,
(06:54):
and he was the antelope that was wounded. That's what
it looked like. Kid has a gift for metaphor.
Speaker 3 (07:03):
Oh wow, wow, So are we going to have an
actual vote here? You just a text four one five KFTC.
Speaker 2 (07:11):
Hope let's open it up to the people.
Speaker 1 (07:13):
JA exactly, because that's always a fair and unbalanced, an
unbiased jury.
Speaker 2 (07:18):
Yeah.
Speaker 1 (07:19):
And I've told the story three times now since it happened,
and each time I get worked up again about don't
you freaking do this in front of my kid? I
asked nicely, could we have this conversation without my kid.
Speaker 2 (07:28):
In the room? And you denied me twice? F you dude. Yeah.
Speaker 3 (07:34):
See, I think the voting is difficult to do having
not witnessed it. And Katie, you're certainly welcomed to weigh in,
just because on the facts, I think you are one
hundred percent justified, and I think up to a certain
level of vehemence was deserved. But since I wasn't there,
I don't know turned into I guarantee I went further
(07:56):
than an injuredness.
Speaker 2 (07:57):
Oh yeah, I was into uninjuredness definitely. Oh yeah, Okay,
see that was the detail that I was.
Speaker 4 (08:03):
I was missing because part of me is thinking you
don't even owe him an apology based off of what
he did that you described, I mean, ignoring you and
just addressing your kid.
Speaker 1 (08:12):
N I was pretty hot. I was pretty hot. Although
again I say, don't effing do that.
Speaker 3 (08:18):
Oh see see, I recommend the apology wait for a
period of time.
Speaker 2 (08:24):
Yeah, more extended cooling off. You don't know him on pology.
I called back five years from now. Hey, you remember
the crazy bald guy who yelled at you and frightened you?
Oh yeah, yeah, we talk about that all the time.
Speaker 1 (08:36):
Are you still upselling people in front of their children
and putting him in the uncomfortable But.
Speaker 2 (08:40):
I'm sorry I got mad again, you mother scratcher. You
know what you should do. You should write.
Speaker 4 (08:44):
You should write a letter because then you can delete, edit,
and then just just send him a little note like, hey,
sorry about what happened there the other day.
Speaker 2 (08:50):
But again you crossed my line.
Speaker 1 (08:52):
I am contemplating just going going somewhere else and telling them, look,
I don't appreciate the way you do business. That that
trying to sell my kid and putting me in the
position of having to say no to my child.
Speaker 2 (09:02):
That's what I've been hoping.
Speaker 1 (09:04):
That I'll pay the extra rather than but dad, he
said this one will hurt.
Speaker 3 (09:09):
Oh oh yeah, I guess I'd kind of subconsciously assumed
that that was gonna happen.
Speaker 1 (09:17):
At least as and he's like most salesmen. You can't
hurt a salesman's feelings. Most salesmen have no feelings. They're
just lizards. They're lizards just trying to get as much
money from you as possible. ID company accepted friends. I
didn't hurt his feelings. Hey, I got another one. I
sold the expensive one on.
Speaker 2 (09:36):
I should have.
Speaker 4 (09:37):
Seen the kid light up when I talked about how
these ones weren't gonna hurt and they're clear.
Speaker 2 (09:40):
Yeah, yeah, yeah, he was really digging the one that
hurts less. Michael, I wouldn't say he's hinged. Now, honestly,
where were we?
Speaker 3 (09:50):
This conversation has grown scattered, ah wow, and uncomfortable. They
probably got a poster of you up in the waiting room.
Speaker 2 (09:58):
This man is banned a life. No, no, I'm sure
I walked down.
Speaker 1 (10:04):
They think got another one, got another one convinced, convinced
him and the kid.
Speaker 3 (10:08):
Yep, that was squealed a little bit, but he'll be
back with his check book exactly Armstrong and yetty
It took my son to the dentist yesterday, specifically to
(00:02):
talk to an orthodonist about getting braces. Now, I am
not a teeth have to be straight guy. I know
a lot of people are. That's your choice. I'm not
criticizing it. I don't understand why we all became so obsessed.
Speaker 2 (00:15):
With straight teeth.
Speaker 1 (00:16):
You watch people from other countries, like develop first world
countries like Great Britain or France or in these spaces,
lots of people have not perfect teeth.
Speaker 2 (00:25):
And aren't perfectly white.
Speaker 1 (00:27):
But we, for whatever reason, have decided every kid's teeth
have got to be perfectly straight and just ridiculously white.
And if you want to spend your money on that,
and if you think it's important, it's fine. I had
somebody tell me that I was doing something awful given
the fact that I can afford it, that I'm not
doing the same thing for my kids, it will hold
them back in their lives and blah blah.
Speaker 2 (00:45):
Nin I don't know. I don't know if I buy
that or not.
Speaker 1 (00:48):
And then the other thing with the whole dental world is,
as I've come to learn over the years, and I
don't think I knew this before I don't think it
was always this way. The whole upsell thing with dentistry
that doesn't exist in other medical practices. When I got
my gallbladder out, they didn't say, you know why we
were in there. We gave your We just figured you'd
probably want a spring shining and that's two hundred dollars
(01:10):
and then we can sign.
Speaker 2 (01:11):
You up for that, and they just you just get
whatever done you're to get get done.
Speaker 1 (01:16):
In other medical realms, but dentistry, and a lot of
dentists become famous for this.
Speaker 2 (01:22):
They come up with all kinds of different things that they.
Speaker 1 (01:24):
Want to do to you or say you need and
it's and it's really expensive and insurance might cover might
not cover it, and blah blah blah. So I go
in there realizing that upselling it is a thing in
the world of dentistry. And the reason I took my
youngest son is he does have some like really crooked
teeth that are seriously going to be a you know,
you can't chew or this is going to cause a
(01:45):
real problem in the future. I mean, this is a
and I'm surprised that insurance doesn't cover that. I understand
why insurance doesn't cover just cosmetic. You want to have
straighter teeth, but if your teeth are like really gnarly,
I'm surprised it doesn't cover more of it. Because the
bill that they told me I might get hit with
was extraordinary. AnyWho, So he do all this, he gets
(02:09):
the X rays and everything like that. My son is
sitting there in the chair, and the denist Orthanonys whatever
he is, comes in there and starts looking at the
pictures in the chart and everything like that, and sits
down in front of my son Henry and starts he's
got this little model here of teeth, and he starts
explaining to my son the two different kinds of braces.
And he said, we've got this kind is a metal
kind here, and blah blah blah blah blah. No, the
(02:29):
advantage of this kind, the invisiline kind, is that this
is And I thought, why is he talking to him
and not me?
Speaker 2 (02:34):
This is weird.
Speaker 1 (02:35):
And he says he's going on to my son and
explaining why there are advantages to this one over that one,
And I thought, what is going on? And I said,
could we have this conversation between you and me? Would
that be all right? And he said, this is the
way we always do it, and then he goes back.
He doesn't even look at me. He goes back to
looking at my son and saying, if you have this kind,
food is going to get stuck in there and it
(02:57):
could cause this. But if you get this kind, I said,
wait a second, I want to have this conversation between
you and me, and he said, uh no, it's all
right for him to be here.
Speaker 2 (03:05):
Then no, no, it's not no. I want this convertat
And now I'm getting hot. Now I'm hot.
Speaker 1 (03:09):
I've asked politely, I want to have this conversation between
you and me, and he just bowls me over in
front of my kid, and I am freaking hot, and
I know exactly what he's doing.
Speaker 2 (03:20):
I said, I know what you're doing.
Speaker 1 (03:21):
That one's more expensive than this one, and you're explaining
to my son why it would be better to have then,
and then I'm going to be in the uncomfortable position
of maybe saying no to that. I know what you're doing.
I'm in sales too. I said, I want to have
this conversation without my son here. By the way, my
son later says to me, Dad, you looked like you
that guy thought you were going to kill him.
Speaker 2 (03:44):
I've seen that look, and yes, yes, he probably did. Anyway,
so my son does leave and goes the other room,
and I said, come on, dude, don't.
Speaker 1 (03:52):
Do the sales pitch in front of my son. I'm
the one with the insurance, I'm paying the bill. I'm
the one that's got to make a decision. Don't explain
to him how this one is so much better and
less penful.
Speaker 2 (04:03):
And then tell them and then and then and then tell.
Speaker 1 (04:05):
Me what the bill is, because it was three thousand
dollars out of pocket more for that one. And then
and then I've got to go tell him, no, we're
gonna do the other one.
Speaker 2 (04:13):
That's not cool. Well, this is the way we do it.
I don't care if you.
Speaker 1 (04:15):
Do it that way, if everybody that is not sure,
that's the way you do it.
Speaker 2 (04:19):
For the very reasons. I'm just a nun stand way.
Speaker 1 (04:21):
I said, I know what you're doing. This isn't cool.
And I got I was super hot and everything like that.
And his hands were shaken at this point because I
was hot, mostly because my kid was involved. If it
had just been I can handle a sales pitch, that's
not gonna make me mad. I you know, We've all
had a million sales pitches, and I'll either say yes
or no, or I might even say, look, I know
what you're doing here. But the whole ignoring me and
(04:45):
only talking to my kid a thing was just Oh
I was pissed off.
Speaker 2 (04:49):
Wow. Wow.
Speaker 1 (04:50):
So that's why I'm calling this segment m I v
a hole. How out of line was I?
Speaker 3 (04:55):
M Michael, it would be so helpful to have audio
end or video with her. Oh no, only somebody had
stuck a cell phone in your face. Well, I'm not
trying to hide the fact that I was hot.
Speaker 1 (05:06):
I was hot, and I'm going to call back today
and apologize for getting so loud with the guy. Although
I do think I was not technically incorrect. I probably
went further than I needed to. Although freaking don't use
my kid that way.
Speaker 3 (05:24):
Oh, that disrespect me in front of the girl, right
and right?
Speaker 2 (05:29):
Oh, are you gonna end up yelling anhim or if
you call back? Oh I was mad? Oh?
Speaker 3 (05:36):
So I need to Uh, I need I'm a high
information voter. I need a little more info before I vote.
When you say you are loud with him, could you
be heard in the hall, Yes, yes, I could. Could
you be heard in the waiting room. I don't think
the only because we're too far from the waiting room,
pack and could you be heard on the other side
(05:56):
of the street to cross even in spite of traffic?
Speaker 2 (06:00):
Now, said anybody call the police.
Speaker 1 (06:03):
Hanson wants to know if you stuck your finger in
his chest a couple times?
Speaker 3 (06:07):
Yeah, chest jabbing points extra points for chest jabbing. Yeah.
Speaker 1 (06:11):
So so my son and I went and UH went
and ate lunch and UH right afterward, and I actually
I ended up having a good conversation with him because
I told him that I, you know, I shouldn't have
lost my temper like that, and I'm going to apologize
to the guy. And I said, I hate apologizing, that
I gotta do that. And my son said, well, yeah,
(06:32):
I don't like apologizing either, because it makes you it's weak.
And I said, it's not weak. The weak thing is
to not apologize. The hard thing that takes courage is apologizing.
It's not easy to do. So I hope that was
some lesson in there, maybe somehow. And I said I
wasn't wrong, but I didn't need to raise my voice
like that, and he said, you look like a starving lion,
(06:54):
and he was the antelope that was wounded. That's what
it looked like. Kid has a gift for metaphor.
Speaker 3 (07:03):
Oh wow, wow, So are we going to have an
actual vote here? You just a text four one five KFTC.
Speaker 2 (07:11):
Hope let's open it up to the people.
Speaker 1 (07:13):
JA exactly, because that's always a fair and unbalanced, an
unbiased jury.
Speaker 2 (07:18):
Yeah.
Speaker 1 (07:19):
And I've told the story three times now since it happened,
and each time I get worked up again about don't
you freaking do this in front of my kid? I
asked nicely, could we have this conversation without my kid.
Speaker 2 (07:28):
In the room? And you denied me twice? F you dude. Yeah.
Speaker 3 (07:34):
See, I think the voting is difficult to do having
not witnessed it. And Katie, you're certainly welcomed to weigh in,
just because on the facts, I think you are one
hundred percent justified, and I think up to a certain
level of vehemence was deserved. But since I wasn't there,
I don't know turned into I guarantee I went further
(07:56):
than an injuredness.
Speaker 2 (07:57):
Oh yeah, I was into uninjuredness definitely. Oh yeah, Okay,
see that was the detail that I was.
Speaker 4 (08:03):
I was missing because part of me is thinking you
don't even owe him an apology based off of what
he did that you described, I mean, ignoring you and
just addressing your kid.
Speaker 1 (08:12):
N I was pretty hot. I was pretty hot. Although
again I say, don't effing do that.
Speaker 3 (08:18):
Oh see see, I recommend the apology wait for a
period of time.
Speaker 2 (08:24):
Yeah, more extended cooling off. You don't know him on pology.
I called back five years from now. Hey, you remember
the crazy bald guy who yelled at you and frightened you?
Oh yeah, yeah, we talk about that all the time.
Speaker 1 (08:36):
Are you still upselling people in front of their children
and putting him in the uncomfortable But.
Speaker 2 (08:40):
I'm sorry I got mad again, you mother scratcher. You
know what you should do. You should write.
Speaker 4 (08:44):
You should write a letter because then you can delete, edit,
and then just just send him a little note like, hey,
sorry about what happened there the other day.
Speaker 2 (08:50):
But again you crossed my line.
Speaker 1 (08:52):
I am contemplating just going going somewhere else and telling them, look,
I don't appreciate the way you do business. That that
trying to sell my kid and putting me in the
position of having to say no to my child.
Speaker 2 (09:02):
That's what I've been hoping.
Speaker 1 (09:04):
That I'll pay the extra rather than but dad, he
said this one will hurt.
Speaker 3 (09:09):
Oh oh yeah, I guess I'd kind of subconsciously assumed
that that was gonna happen.
Speaker 1 (09:17):
At least as and he's like most salesmen. You can't
hurt a salesman's feelings. Most salesmen have no feelings. They're
just lizards. They're lizards just trying to get as much
money from you as possible. ID company accepted friends. I
didn't hurt his feelings. Hey, I got another one. I
sold the expensive one on.
Speaker 2 (09:36):
I should have.
Speaker 4 (09:37):
Seen the kid light up when I talked about how
these ones weren't gonna hurt and they're clear.
Speaker 2 (09:40):
Yeah, yeah, yeah, he was really digging the one that
hurts less. Michael, I wouldn't say he's hinged. Now, honestly,
where were we?
Speaker 3 (09:50):
This conversation has grown scattered, ah wow, and uncomfortable. They
probably got a poster of you up in the waiting room.
Speaker 2 (09:58):
This man is banned a life. No, no, I'm sure
I walked down.
Speaker 1 (10:04):
They think got another one, got another one convinced, convinced
him and the kid.
Speaker 3 (10:08):
Yep, that was squealed a little bit, but he'll be
back with his check book exactly Armstrong and yetty
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