April 4, 2024 • 5 mins
People suck. Apparently companies are having trouble with people purchasing a product and then returning a fake item. Jack describes them perfectly, "scumbags."
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Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:00):
I didn't know about a lot of your major return
policies with major stores most of my life because I'm
not a guy who would try to return things hardly
ever in my life, like many years ago. I mean,
this is Gladys many years ago. I mean, this is
so long ago this I'm talking about a handheld cassette player.
(00:22):
I had this handheld cassette player I'd bought, purchased at Walmart,
and so if i'd have an idea for something to
talk about on the show. This is pre cell phones anyway,
So I smashed it my car door. I'm carrying it
and it's hanging on a lanyard sort of thing, and
I closed my door and it smashed it. So I
went back to Walmart and I said, yeah, I smashed
this thing. Is there any way I can get, like,
(00:43):
is there a way to order just like the door
piece or anything like that. We'll just give you another one.
I said, Well, I smashed it my car door, and
I said, well, we'll just give you another one. I said,
I don't have the receipt or anything, and they said, now,
we'll just give you another one. And they handed me
another one. And then I realized the return policy at Walmart,
at least at that time, was we don't have ask
any questions. You can return anything and we'll just replace it.
And that's been was the return policy at Walmart forever.
(01:05):
And Costco was like that forever, and lots of places
were like that forever. But has culture gotten that much
worse that they can't do it anymore?
Speaker 2 (01:14):
Yes? Absolutely remember that story about Land's end, was it
or ll being they're duck boots? Who ever made those
used to be guaranteed for life, but they became aware
that people would just buy them or steal them and
then quote unquote return them to get new ones. I
would be in a way that had never happened in
the past.
Speaker 1 (01:30):
I would like to know more about that, just to
the why that worked forever and doesn't work now. I
think that's fascinating on its own. Is it social media
because the like the same way with pedophiles, I mean,
or anything else. The scumbags can talk to each other,
make themselves feel good about it, let each other know
the tricks of the trade that wasn't possible in the past,
(01:53):
or just individually, have we all gotten more side I
would like to know.
Speaker 2 (01:58):
I think all of the above the decline in religion,
lack of community. People have solitary lives. They don't answer
to a community of people who care about them. You
can do all this in private. And like you said,
as pja Oorke said, whose idea was it to put
every idiot in the world in touch with every other
idiot in the world or scumbag or pervert or whatever.
So now they reinforce each other and share their scam.
I mean, for most of us, there's just not a
(02:18):
chance in hell I would ever do that. I mean
just not even on the table to do that, right,
But of course, I mean we've got some texts about that.
So Amazon's having this problem. I think I buried that story.
Amazon's having this problem. You used to be able to
return anything they'd refund you right away, and then they're
getting ripped off so much they're having to rethink that
or make it more complicated. As soon as ubs scans
the return label your Amazon account is credited, there could
(02:40):
be dirt in the box. So if there's anything in
the box at all, people are returning things that aren't
the item or whatever to get the refund, and too
many people have abused it. And the way you started
getting these texts. I had a friend who used to
buy light bulbs and return the used, burned out ones. Wow,
(03:00):
this is about getting the wrong order. A few years ago,
my nephew ordered a pair of sneakers and received a
penis pump instead.
Speaker 1 (03:09):
Ps. Those things don't work. I have friends that have
ordered replacement computer pieces and then they returned the old,
broken ones for a full refund. All the time, you're
a thief, You're a bad person. You're making the world worse.
Is your goal to leave the world a worse place
than when you showed up? See that's not my less judgment.
(03:31):
In the modern world, we need more I bought. Nordstroms
used to have this policy. My my daughter worked at Nordstroms,
and she said she had customers that would buy expensive clothes,
wear them for about six months, and then return them
for newer clothes because they didn't want them anymore. Because
Nordstroms at that time had no questions asked return policy.
Like the Walmart thing I was talking about. I was like,
(03:51):
you don't even know what I bought this or if
I bought it doesn't matter, Let'll just send it to you. Well,
if most people are honest. That works. They come out
ahead by keeping you as a customer. But people aren't honest.
Obviously that doesn't work. This is a good one. I
once ordered a patio umbrella from Amazon, received but received
an Indonesian mattress instead, which understandably didn't fit over my
(04:11):
outdoor table.
Speaker 2 (04:15):
It did block the sun, but wouldn't stay up on
the stand.
Speaker 1 (04:19):
These scumbags, scumbags, Seriously, you want to make the world worse?
Or do you not think through the concept that people
that do this sort of thing. Do they not think
through If everybody does this, the world would suck.
Speaker 2 (04:34):
But they don't care. Not everybody's doing it and they're
having what they see as a better life through their deviousness.
Are they just don't care? They feel The spread of
victimization culture in America has had a lot of nasty dividends,
one of them being the world owes me because I've
gotten screwed, so I'm stealing this.
Speaker 1 (04:54):
And Amazon's worth billions of dollars. It doesn't matter to them.
They're probably not paying taxes or some armstrong and getty
I didn't know about a lot of your major return
policies with major stores most of my life because I'm
not a guy who would try to return things hardly
ever in my life, like many years ago. I mean,
this is Gladys many years ago. I mean, this is
so long ago this I'm talking about a handheld cassette player.
(00:22):
I had this handheld cassette player I'd bought, purchased at Walmart,
and so if i'd have an idea for something to
talk about on the show. This is pre cell phones anyway,
So I smashed it my car door. I'm carrying it
and it's hanging on a lanyard sort of thing, and
I closed my door and it smashed it. So I
went back to Walmart and I said, yeah, I smashed
this thing. Is there any way I can get, like,
(00:43):
is there a way to order just like the door
piece or anything like that. We'll just give you another one.
I said, Well, I smashed it my car door, and
I said, well, we'll just give you another one. I said,
I don't have the receipt or anything, and they said, now,
we'll just give you another one. And they handed me
another one. And then I realized the return policy at Walmart,
at least at that time, was we don't have ask
any questions. You can return anything and we'll just replace it.
And that's been was the return policy at Walmart forever.
(01:05):
And Costco was like that forever, and lots of places
were like that forever. But has culture gotten that much
worse that they can't do it anymore?
Speaker 2 (01:14):
Yes? Absolutely remember that story about Land's end, was it
or ll being they're duck boots? Who ever made those
used to be guaranteed for life, but they became aware
that people would just buy them or steal them and
then quote unquote return them to get new ones. I
would be in a way that had never happened in
the past.
Speaker 1 (01:30):
I would like to know more about that, just to
the why that worked forever and doesn't work now. I
think that's fascinating on its own. Is it social media
because the like the same way with pedophiles, I mean,
or anything else. The scumbags can talk to each other,
make themselves feel good about it, let each other know
the tricks of the trade that wasn't possible in the past,
(01:53):
or just individually, have we all gotten more side I
would like to know.
Speaker 2 (01:58):
I think all of the above the decline in religion,
lack of community. People have solitary lives. They don't answer
to a community of people who care about them. You
can do all this in private. And like you said,
as pja Oorke said, whose idea was it to put
every idiot in the world in touch with every other
idiot in the world or scumbag or pervert or whatever.
So now they reinforce each other and share their scam.
I mean, for most of us, there's just not a
(02:18):
chance in hell I would ever do that. I mean
just not even on the table to do that, right,
But of course, I mean we've got some texts about that.
So Amazon's having this problem. I think I buried that story.
Amazon's having this problem. You used to be able to
return anything they'd refund you right away, and then they're
getting ripped off so much they're having to rethink that
or make it more complicated. As soon as ubs scans
the return label your Amazon account is credited, there could
(02:40):
be dirt in the box. So if there's anything in
the box at all, people are returning things that aren't
the item or whatever to get the refund, and too
many people have abused it. And the way you started
getting these texts. I had a friend who used to
buy light bulbs and return the used, burned out ones. Wow,
(03:00):
this is about getting the wrong order. A few years ago,
my nephew ordered a pair of sneakers and received a
penis pump instead.
Speaker 1 (03:09):
Ps. Those things don't work. I have friends that have
ordered replacement computer pieces and then they returned the old,
broken ones for a full refund. All the time, you're
a thief, You're a bad person. You're making the world worse.
Is your goal to leave the world a worse place
than when you showed up? See that's not my less judgment.
(03:31):
In the modern world, we need more I bought. Nordstroms
used to have this policy. My my daughter worked at Nordstroms,
and she said she had customers that would buy expensive clothes,
wear them for about six months, and then return them
for newer clothes because they didn't want them anymore. Because
Nordstroms at that time had no questions asked return policy.
Like the Walmart thing I was talking about. I was like,
(03:51):
you don't even know what I bought this or if
I bought it doesn't matter, Let'll just send it to you. Well,
if most people are honest. That works. They come out
ahead by keeping you as a customer. But people aren't honest.
Obviously that doesn't work. This is a good one. I
once ordered a patio umbrella from Amazon, received but received
an Indonesian mattress instead, which understandably didn't fit over my
(04:11):
outdoor table.
Speaker 2 (04:15):
It did block the sun, but wouldn't stay up on
the stand.
Speaker 1 (04:19):
These scumbags, scumbags, Seriously, you want to make the world worse?
Or do you not think through the concept that people
that do this sort of thing. Do they not think
through If everybody does this, the world would suck.
Speaker 2 (04:34):
But they don't care. Not everybody's doing it and they're
having what they see as a better life through their deviousness.
Are they just don't care? They feel The spread of
victimization culture in America has had a lot of nasty dividends,
one of them being the world owes me because I've
gotten screwed, so I'm stealing this.
Speaker 1 (04:54):
And Amazon's worth billions of dollars. It doesn't matter to them.
They're probably not paying taxes or some armstrong and getty
Hosts And Creators
Joe Getty
Jack Armstrong
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