Phillip Eng, General Manager and CEO, Massachusetts Bay Transportation Authority

Phillip Eng is the General Manager and CEO of the Massachusetts Bay Transportation Authority (MBTA). A Civil Engineer with nearly 40 years of transportation experience, including President of the Metropolitan Transportation Authority’s (MTA) Long Island Rail Road and Interim President of New York City Transit, Mr. Eng brings his abilities to spearhead challenging initiatives, modernize aging systems and prioritize safety to bear for the MBTA.

Mr. Eng joined the MTA in 2017 as the Chief Operating Officer, where he drove initiatives and focused on updating transportation systems through the use of innovative technologies, including developing new fare payment applications and piloting new signaling systems. As Acting President for New York City Transit, Mr. Eng led the early efforts of the Subway Action Plan – a comprehensive stabilization and modernization effort to address the challenges facing the New York City subway. During his tenure at the Long Island Rail Road, he initiated the Forward program – a set of strategic initiatives aimed at improving service reliability and enhancing rider experience.

Mr. Eng began his career in public service in 1983 as a Junior Engineer at the New York State Department of Transportation (NYSDOT) where he gained expertise in Structures, Bridge Inspection, Maintenance, and Design and Construction. During his tenure at NYSDOT, Mr. Eng held positions of increasing leadership culminating as Executive Deputy Commissioner, throughout which he played a vital role improving project delivery for significant projects such as the I-81 Environmental Impact Study, the Rochester Train Station, and the construction of the new Kosciuszko and Mario M. Cuomo bridges.

Phillip Eng earned his Bachelor of Engineering at Cooper Union and is a member of the American Society of Civil Engineers. In 2021 the American Society of Civil Engineers, Long Island Branch honored Mr. Eng with the Government Engineer of the Year award.

Episode Transcript

Speaker 1 (00:02):
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Speaker 2 (00:08):
All right, my name is Phil A. I'm the MBTA
General manager and CEO.

Speaker 3 (00:13):
The MPTA is here to serve the public, to really
take advantage of everything that Massachusetts and becoming what passed
to offer. Some of the things I'm super proud of
right now is the workforce.

Speaker 2 (00:25):
That I have at the MVTA.

Speaker 4 (00:27):
Their hard work is now resulting in better, improved, safe,
reliable service for the public, and that the public is
actually starting to feel it now. I know there is
a long way to go, because we have a lot
of work still to do, but as we continue to
build on the successes that we've had to date, you
see the quality of work, you see the quality of
the product improve, and at the end of the day,

(00:50):
the public will take a lot more pride in their
system and where they choose to live, work in play.

Speaker 5 (00:55):
After we restore system reliability in twenty twenty five and beyond,
what we're looking to do is now, how do we
take the system that currently serves people today start shaping
it into system that future.

Speaker 2 (01:09):
Generations will rely on.

Speaker 6 (01:10):
We are engaged with everyone that we serve and that
we are trying to ensure that we can deliver not
only today, but better service for the future.

Speaker 1 (01:19):
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