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September 16, 2025 15 mins
There are chatbots using AI to direct kids to suicide. There are chatbots without AI and with guardrails in place to prevent it. The online world is full of dangers for your kids and the odds are you haven't a clue just how dangerous or how sick and twisted predators are who are in the chat rooms and gaming sites. Mike Watkins, CEO of NWF Health Network, weighed-in. 
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Episode Transcript

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Speaker 1 (00:03):
All right, welcome to the second hour Tuesday. Here on
the Morning Show, September the sixteenth show, five thousand, four
hundred and fifty three. Jose's over there in Studio one A.
I am here in Studio one B, and I am
pleased to have with me Mike Watkins. He is the

(00:24):
CEO of the Northwest Florida Health Network. Mike, Welcome to
the program. How are you? Ooops, I'm sorry. It always
helps to answer the phone. Hi, Mike, Sorry about that.

Speaker 2 (00:37):
Hey, Preston, good morning, Glad to be here.

Speaker 1 (00:40):
Let's kind of set the stage here by explaining to
people a little bit about the Northwest Florida Health Network.
What is it?

Speaker 2 (00:50):
Yeah, I've been doing this work for about thirty four
years and hearing the Panhandle, like what I like to
say is from Pensacola, Perry As eighteen counties, and in
those we're really unique in that we're the only company
in the country there's a nonprofit that manages all the
money for subsuse, mental health, and foster care adoption. So

(01:12):
we kind of have the whole ball of waxed and
then we turn around and use community organizations to do
that direct care in a way that reflects the values
of the Panhandle.

Speaker 1 (01:22):
How do you determine what you do, where you do it,
and how it gets done.

Speaker 2 (01:30):
Yeah, I mean we have as you know, you you
interview them all the time. We have a wonderful delegation.
The folks in the legislature really set forth the criteria
of what is abuse and neglect in the State of
Florida by law, under what conditions do the state and
get involved. So if the state does remove a child,
obviously we've become involved to try to take care of

(01:51):
them using foster parents some in the rare cases, you know,
adoption when it comes to substitute mental health things that
we talk about on the daily, like you Baker ax
are counseling outpatient and patient all those things that really
step forward in the Florida statutes.

Speaker 1 (02:11):
Our conversation is coming about in fairness. I think it's
important for people to know because I was sent a
flyer that was found in a local library and it
was from the Northwest Florida Health Network and it deals
with a chat bot named Tests and I offered some

(02:31):
thoughts relative to our conversations from stories in the news
about some relative dangers of chat bots, especially stories that
we've chronicled here even this morning on the program, Mike
tell us about tests and why this flyer exists.

Speaker 2 (02:51):
Yes, sir, we do have I think some distinctions that
make here. The chatbot is a free resource across the handle.
It was intended for folks that could not get access
to a counselor mental health services. This is not mental health.
It's more coaching and wellness to try to get them

(03:12):
to the next person, a live person that can help
them in this particular case. It's very explicit. I think
this is the distinction that I want to make sure
your listeners new is this is not generative at AI.
So I know there's a lot of folks out there
doing AI. I think it's a race, you know, to

(03:32):
see who can take over the world. Gemini Chat, GPT,
you know, grock, All of those things are true AI platforms.
This chat chat body is essentially scripted. It's inside of
you know, walls for a better lack of a better word. Uh.

(03:53):
This says exactly what can be said or interacted with
the user on the other end.

Speaker 1 (03:57):
This is The Morning Show with Preston Scott. Back with
Mike Watkins with Northwest Florida Health network, and Mike, I
think that's you're you're drilling into the key here and
the distinction. When someone sees a flyer like this, I

(04:23):
think they need to understand a little bit deeper. When
you when you talk about, in my words, not yours, guardrails,
That's what I'm kind of hearing you say that this
is not an AI interactive program that's off the chain
that can kind of do what it says, interpret things
its own way. You have basically programmed answers for specific questions.

(04:45):
Is that fair?

Speaker 2 (04:48):
Yes, sir, it's it's a predetermined script, so we already
understand exactly what can and can't be said in terms
of what the boundaries are guardrails, as you pointed out.

Speaker 1 (04:58):
So if someone reaches out and makes this phone call
a kid, you know it's it says chat anytime day
or night test is available, they're going to they a
kid might not get an answer that they're looking for,
They're they're going to get something within the parameters of
the scripting.

Speaker 2 (05:17):
Yeah, so that's the intent, you know, we have. There's
a couple of things I think that's context. Well, here
us Number one is, you know, ninety five percent of
the kids thirteen to seventeen have access to a smartphone.

Speaker 1 (05:29):
Right.

Speaker 2 (05:30):
That's been prevalent since about twenty fifteen. So when you
look at all of the literature, they have the devices
and they have the access, and they may not have
buy the other things or spend time on other things,
but they're going to spend time on this. We know
that for a fact. Our intent here was to try

(05:50):
to bridge the gap for you know, folks that couldn't
get help or have someone to talk to. And I
think there's two things that would point to that impacted
our decision. One it was you know during COVID and
a lot of people were at home, right, they weren't
going to school, they weren't going to work, those kinds
of things, even in Florida. Number Two, you know, I

(06:13):
grew up in Walsall. I don't know if you know
where that is in Washington County, but there's not a
lot of mental health counsels in Walsaw. And I was
fortunate enough to have a father in the home or
you know, marine and retired law enforcement. So I had
that structure. I had that person, you know, to hold
me accountable and have the engagement. A lot of these
kids don't, and that's just the sad truth.

Speaker 1 (06:36):
I think that what you're doing makes sense as you're
explaining it. I think I understand the concern that a
parent would have stumbling upon just seeing chat bot and
not knowing some of the distinctions that you're describing. Is
that a fair observation, Mike.

Speaker 2 (06:55):
It's absolutely fair. In fact, I was just with the
Attorney General and Sheriff A. J. Smith, and if I
could just say a quick shout out, you know, you know,
please pray for Sheriff Smith who's undergoing a kidney transplant
this morning. He's weighing heavily on my mind, you know.
And a friend and to Franklin County and the Panhandle.

(07:17):
So with that said, they just did Operation Summer Hurricane
down in Franklin County and they need, you know, a
dozen or so bad guys trying to meet up with
our kids. And during the course of that discussion, you know,
the question came out, you know, how do I protect
my kids online? And there's a number of resources on

(07:38):
the FDL website. There's a number of resources on the
Training Journal's website, so I would point folks there. But basically,
the message that we came up with was, you know, plan,
check and protect. And we're trying to think of something
to get parents engaged that they need to plan around
what devices they have and what apps they have. They

(07:59):
need to check those devices about who's messaging their kids
and what are they saying. Ultimately they can protect their
kids online. And Preston Uh, you have pointed out the
very first step. There needs to be a plan. Parents
should be asking these questions. They should be asking me
and others, teachers and coaches, and and and and their

(08:23):
you know, their neighbors. You know, what is this about?
How does it work? What are the limitations on it?
That is one of the key elements to protect your
kids online.

Speaker 1 (08:32):
Mike stand by. I want to are you good to
hang out for a few more minutes?

Speaker 2 (08:36):
Yeah, I'll stay as long as you want to stay.

Speaker 1 (08:38):
Perfect Mike Watkins every day awesome. Mike Watkins with me
from Northwest Florida Health Network. I think you know this
is a topic. Friends. We we broached this a lot,
and sadly more in recent years as we've watched it happen.
And and I want to try to take this a
step further, and I really want to challenge you, moms

(08:59):
and dads. Look, there's a reason why we're drilling down
into this right now at this time in the show,
because you're either getting up in the Central time zone
and getting your kids ready for school, or you're taking
your kids to school. And we structured this program so
that we could be friendly to parents with kids in
the car, and we cannot underscore the dangers that are

(09:23):
out there and the importance of all of this. So
we're gonna talk some more next with Mike. Next on
the Morning Show with Preston Scott w fl A, on
your phone with the iHeartRadio app and on hundreds of
devices like Alexa, Google Home, Xbox, and Sonos and Iheart's
radio season final segment with Mike Watkins Northwest Florida Health Network,

(09:49):
we're talking about what's going on with kids these days, primarily,
I mean, really that's the issue. Why do young people
turn to chatbots?

Speaker 2 (10:02):
Well, I think you know, that's where they are. You know,
that's like asking, you know, why are the kids on
a swing? Well, they're at the park, you know, And
when we were growing up, that's where the kids were.
So ninety five percent of all the kids have thirteen
to seventeen have a smartphone. It's very accessible, it's affordable
now you can get in the US market. So that's
where the kids want to be. That's where their social

(10:24):
network is. I think one of the dangers of that,
of course, is how they use it, that you've rightfully
pointed out, and the fact that it's not just in
the old days. You know, we were talking pressing. You're
worried about, you know, the creepy guy at the park
or the creepy guy down the street. This device allows,
you know, any person in the world, any creep in

(10:45):
the world, can reach out and touch your kid.

Speaker 1 (10:49):
And once someone starts getting into that door, then not
only are they sowing confusion, not only are they swing doubt,
not only are they picking off the vulnerable, they can
radicalize them.

Speaker 2 (11:04):
Well, they're subject to whoever's on the other end of
that phone. So whether that's messaging or chat bot or
whatever the case may be. You know, we talked about
plan check to tech because our protect because you know,
parents aren't filling that role. They may not know how
to do that role. They may not know how to
use Snapchat or Instagram or Twitter. I certainly have my

(11:26):
challenges on that I don't have all those platforms. I
got four daughters twenty eight, nineteen, seventeen, and eleven. So
we've been through this a couple of times. But the
world changes every day, yep, And you've got to ask
yourself what can the parent do to stand between you know,
the bad guys and their kid.

Speaker 1 (11:47):
So if we look at tests the chatbot that you
promote out there, it is to maybe simplify, it is
a bridge that you make available twenty four to seven
to a kid that might be in crisis to get
them to a live help, a counselor person that can
assist them. Is that Is that about accurate?

Speaker 2 (12:09):
Exactly? And we tied it to the Appalachi Center, who's
one of our and full disclosure, one of our major
you know contractors.

Speaker 1 (12:16):
Okay, they have a.

Speaker 2 (12:17):
Twenty four hours, seven days a week line, So any
emoji or any statement of self harm or harm to
others are going to be you know, forwarded to the
Appalachi Center for review and ultimately that could result in
a welfare check or a you know, a law enforcement
officer going out to that house if they don't voluntarily

(12:39):
accept that help. I mean, we built that intentionally that
design intentionally there because we did not We wanted to
do the opposite of what your concern was. We wanted
to protect and preserve life and not facilitate in any way.

Speaker 1 (12:56):
What would in in closing You and I talked in
the break about this. Obviously, parents, if you've got young kids,
demand transparency and openness so that it is custom, that's
what you do, so that when they're teens and tweens,
it's just what mom and dad do. It's not an
insult to them. But Mike, you know this, kids that
are already in that stage of they've got this privacy

(13:18):
when you walk in the door, the laptop goes down,
or the tablet goes dark, or whatever the case might be.
What advice do you give parents?

Speaker 2 (13:28):
Well, I think you know this has been heavily on
my mind the last week with the Charlie Kirk event
and he talked about salt and light. You know that
salt has to be that wisdom as parents both of
us are, you know, parents of girls that you're engaged,
you spend the time, and that you provide that wisdom
whenever possible. And I think we agree that needs to

(13:49):
happen early on. It's harder, the longer, the further you go.

Speaker 1 (13:52):
Yep.

Speaker 2 (13:53):
And then there has to be light. There has to
be light and transparency on an accountability on behavior. You
would never allow your kid to go to certain people's houses.
Why in the world would you allow them to go
to certain locations on the internet or the web where
you know they're at risk of harm? So, as parents,

(14:14):
I think we've got to look at those resources. Doctor
Jonathan Hey, doctor Warren Ferrell, you know the Surgeon General
advisory on social media and youth and try to arm ourselves.
It reminds me the armor of God if he is
six and through eighteen. How do we armor ourselves so
that we can protect our children?

Speaker 1 (14:34):
Good stuff, Mike, and I'll remind parents, you're paying for
the phone. It's yours, it's not theirs. Mike, thanks very
much for the time this morning. I appreciate it.

Speaker 2 (14:45):
Yeah, sir, thank you pressing.

Speaker 1 (14:46):
Mike Watkins with us from the Northwest Florida Health Network,
And again I thought it was important to give him
an opportunity to explain that chatbot program. I feel very
good about it. I hope that future flyers assure and
assuage any concerns that a parent might have upon stumbling

(15:07):
on it, because I'm not sure it does that, but
I love what they're trying to do and leveraging technology
with guardrails smart way to do it. Twenty seven past
the hour
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