How To Properly Exit Your Timeshare Contract With Timeshare Contract Resolution

At the Greater South Florida Chamber of Commerce, we are dedicated to providing the best business expos in South Florida.

1. Timeshare Contract Resolution
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3. 5 Star Visibility.
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Episode Transcript

Speaker 1 (00:00):
Welcome to the Greater South Florida Chamber Radio program with
your host to board president John Kroll of Kroll Realty.

Speaker 2 (00:18):
Good morning, Welcome back to the show. It is Saturday,
August thirtieth, twenty twenty five. It is Labor Day weekend.
It has been extremely warm and humid here in South Florida.
We're privileged to be here this morning on Saturday, August
thirtieth the iHeartRadio on West Palm Beach, Florida, where we're
now streaming on the iHeart app. Have with us longtime
corporate trustee, Ambassador Rich Folk from Timeshare Contract Resolution, and

(00:41):
Rich has been a staple in the timeshare industry for
a number of years. And Folks, Florida is prevalent for timeshare. Obviously,
when you think of Florida, you think of sunshine, you
think of football, this time of year, vacations, alligators. But
what's the other thing you think of? Timeshare? And what's
something no one should ever have to do? Sit through
a timeshare present? It is brutal. Now, Rich, I want

(01:02):
to get right into it for the listening audience this morning.
Can you please explain to our audience what timeshare contract
resolution does and how did you get into the industry
that you're in, my friend?

Speaker 3 (01:13):
Right on, Rob, Thanks buddy. First of all, we appreciate
the time very very much, and we appreciate the relationship.
So as you know, my business partner and I worked
for the largest time to developed on the planet for
you know, a couple of decades. I was I was
there for over over twenty years as executive vice president

(01:34):
for sales and marketing. So both my business partner and
I are you know, well versed in, you know, the
the operations of the of the timeshare industry. And to
be honest, we really never envisioned that we'd be on
this side of the fence, you know, helping people that
have been misrepresented. But when we got out of that
industry and we started kind of realizing that there were

(01:56):
some companies that were popping up, we thought, you know, hey,
who better than us, uh, you know, to get in
that and if we're going to do it, you know,
let's let's do it right. One of the things that
we did notice before we got into this industry is
that there were some people in our space that were
you know, maybe maybe just as discredited as you know,
the timeshare companies and so what we wanted to do

(02:18):
was make sure that you know, if we do get
into business, that we do it right.

Speaker 2 (02:23):
That's awesome, you know, and you do do it right.
You got all the eyes across all the Teaser Organization's
extremely credible and reputable. Rich for the listening audience out there,
because a lot of people are not aware of this.
Can any timeshare owner exit their timeshare or are there
specific requirements or qualifications for a timeshare owner to exit
their timeshare contract? Elaborate on that for us.

Speaker 3 (02:45):
Yeah, that's a great question, rob, So you know, it's
somewhat of a it's not a specific answer necessarily. And
let me explain that we we turned down more more
folks than then we actually bring on as clients. Now,
our business, as you know, our company, as you know,
is different from the standpoint that we focus mostly on

(03:06):
people that have been almost exclusively we focus on the
folks that have been subjected to unethical or misleading sales practices.
You know. So the reality is there are some folks
out there that we talk to that unfortunately we can't
help as much as we would like to. You know,
if if and again and you and I have talked

(03:28):
about this before, you know, at timeshare contract resolution. We're
not what I would consider time share haters by any
stretch of the imagination. There are some folks that are
quite happy with their timeshare. There are some developers that
do it right. What we focus on are folks that
have been subjected to misleading or unethical sales practices. As
an example, if if you're folks that have owned the

(03:49):
timeshare for a number of years and maybe now you're
empty nesters and for whatever reason, the time share doesn't
fit your lifestyle, you know, that's not necessarily the developer's fault, right,
those folks might have to go a different route. Now.
On the contrary, if you've been subjected to unethical and
misleading seales practices, that's a different story. And those that

(04:10):
what we focus on, and as you and I have
talked about in the past, yeah, it can be a
pretty short walk with a lot of the developers, not
all the developers, but there are some that you know
have been misrepresented, and those those are the ones that
you know, yes, we you know there is hope. You know,
if if somebody is elder or they've been subjected to

(04:31):
unethical or misleading sales practices. They've they've been you know,
subjected to high pressure, misrepresented any way. Those those are
the folks that, yes we can help and yes there
is a light at the end of the south. These
people can get out, you know rich.

Speaker 2 (04:46):
Based upon your experience, Can you give us a few
examples of how Time show developers have either misrepresented your
clients or what deceptive marketing tactics have they possibly used
in any way? Elaborate on that please.

Speaker 3 (04:59):
Yeah. So, you know, there's a number of them. I'm
just going to focus on a few of the main
ones that we get. One of them that we get
a lot is is they presented it as a real
estate purchase. They present it as you know, you're building equity.
If you know, Las Vegas is one of the most
popular timeshare destinations. A lot of people fall victim to

(05:19):
those timeshare presentations Las Vegas, and what's commonly said in
those presentations is that you can own a piece of
the strip. Well, the truth of the matter is is
that it's not a real estate purchase, it's not a mortgage,
and you know, you don't have equity. It's a right
to use just like a you know, a membership to
a club would be like you know, working out at

(05:41):
you know, you know, a gym or something like that.
It's not a real estate purchase. And so a lot
of these people they think that they have equity, and
obviously they don't. You know, you can't borrow against it.
You're not going to build equity. They'll go in as
for an upgrade, and we call it ghost equity because
what will happen is that the people will go into

(06:01):
to a seales facility under the pretense of the so
called update and it just turns out being an upgrade.
And what the salespeople will tell them is that you
can just take the equity that you've built up and
we'll just roll it over into into an upgrade. Well
there is there is no equity. That's why I call
it ghost equity. And so all they're all they're really

(06:22):
doing is just you know, just upgrading these people and
taking more of their money. So that's a real common one.
The other one that we hear a lot, and of
late we're hearing it more than ever. I think it's
because of the time of year. But what happens when
these these timeshare owners are you know, in the hot
tub and they're you know, they're interacting with with other

(06:44):
guests at the resort. What they're finding is that a
lot of the people that they're you know, hanging out
with at the resort went through you know, booking dot
Com or you know Expedia, and they're paying one hundred
and eight nine dollars a night for a facility that
they're paying tens of thousands of dollars to access. And
so what these developers call it is they call it

(07:05):
heads on beds, right. They just want to make sure
that the facilities are full because those are potential prospects
that they can you know, lure into a presentation. So
the question that I asked a lot of these folks
that call in is if you don't have reservation priority
and you don't have exclusivity, you know, what exactly did
you purchase? You know, So these people are paying and

(07:26):
you know, again you and I have talked about this, Rob,
I mean, it's it can be six figures, right, it's
tens of thousands of dollars that they're paying an annual
maintenance and that they're paying in just upfront fees. That
they don't have exclusivity, they don't have reservation priority because
they can't get in, and you know, then again it
begs the question, what did you pay for if you know,

(07:46):
if I can go to Expedia, you get access to
the same facility in Florida or Las Vegas or New York.
You know, for a fraction of what you're paying. That
doesn't make a lot of sense. And so we hear that.

Speaker 2 (07:57):
Lot absolutely, Mitch. All the time tracks of companies out there,
and there's a ton of them, for lack of better grammar,
what do you feel sets timeshare contract resolution apart from
all the different competitors.

Speaker 3 (08:11):
Well, unfortunately, there are a lot of companies out there.
What I want to really stress Robin is that, you know,
first and foremost, we want to be a you know,
a consumer advocate. We want to be somebody that can recommend,
suggest or encourage these people. You know, again, we want
to help everybody. Unfortunately we can't if somebody fits into

(08:33):
our model and we feel like they've been subjected to
miss missrepresentations, we want to earn their business, but we're
not going to you know, it's not going to work.
We're we're gonna get everybody's business that we want to.
And so what we want to be first and foremost,
And what separates us is that, truly we want to
be an advocate. So in other words, you know, if
for whatever reason we can't earn your business, we're here

(08:56):
as a resource. And if you go on our website
and you'll see the testimonies uh on there, you'll see
the podcast, and you'll see the different things that we're
doing just as an advocate first and foremost. And so
that does separate us, is that a lot of the
times are and you're right, there's a lot of them
out there. And so you know again that sometimes unfortunately,
we come across people that not only have they been

(09:18):
misrepresented by a timeshare developer, but you know, maybe they've
been misrepresented by you know, an exit company, and so
that's a that's a double sting, right like they've they've
been burned twice, and so you know that's really super unfortunate.
So you know, if we get a bad review, and
if you've gone on our BBB or you go on

(09:38):
the website or you go on Google, you know, if
if forever reason and it's rare, but if we ever
get a bad review, it's house on fire around here.
We just you know, you can't be consumer consumer advocate
and not have just stellar reviews, stellar testimonials. It just
it doesn't you know, it's not congruent. I mean, so
I would say that that's what's step rates us is

(10:00):
that we truly, first and foremost, are you know, looking
to help these people any way that we can. It
doesn't always mean that we're going to bring as a client.
There's a lot of other reasons, a lot of other
ways that we can help these people that maybe for
whatever reason it didn't fit into our model, but we're
certainly going to be there for you know, helping them
through the you know, the the challenges that they're going through.

Speaker 2 (10:22):
Rich What is the best way for our listeners to
contact Timeshare Contract Resolution.

Speaker 3 (10:27):
Well, you can you can reach us by phone at
five two zero four six seven six nine five zero
or timesharecontract Resolution dot com. You know, the website is
pretty robust and that's probably the best way to hop
on there and get a really good feeling for our

(10:48):
reviews and just kind of what we stand for as
a company.

Speaker 2 (10:51):
Okay, what are the most important things timeshare owners should
be aware of when trying to terminate their timeshare?

Speaker 3 (10:59):
You know, I think the first thing that they've got
to look for is you know, the company that they're
dealing with. Right Unfortunately, as you as you mentioned Rob,
there there are a lot of people out there that
are representing you know, these people, and it's just you know,
it's let's just say, they're not a whole lot better
than than the timeshare companies themselves. So you know, if

(11:22):
we can't earn your business, because we will stand behind
our business, and you know we will, we will obtain
resolution for these folks. But if they if they go
with somebody else, that's the thing that we know. We
can't always vouch for every company that's out there because
there are so many, and so I would just be
very cautious if you're moving forward with another exit company,
I would I would look at things like their experience.

(11:44):
I would look at things like, you know, their reviews
are huge, if they're a credit to the BBB, how
long they've been in business, you know, do they have
testimonials are they are they real people or they just
bought testimonials? You know, those are the things that I
and by the way, we do that all the time.
You know, sometimes you've got to nurture these people over

(12:05):
a period of weeks or months before you do earn
their business. And that's what we preach here is that
first and foremost, be an advocate, right be someone that
can you know, help encourage these people. Doesn't mean you're
going to get their business right away, you know. So
that's what we're constantly tell people all the time is
just be careful. If we can't earn your business, just
be cautious. We've even sent there are a couple of

(12:26):
companies that Okay, we get that, we appreciate that that's
actually a reputable company. You know, we deal with those
those people. We you know, if you're going to go
that way, that that route, then you know, fantastic. We're
not going to bad mouth the company specifically, but we
do spend a lot of time just trying to help
people make.

Speaker 4 (12:44):
The right decision.

Speaker 2 (12:45):
And finally, Rich, is the process of exiting a timeshare easy?
And what could a potential timeshare, a potential client, and
a timeshare owner expect if they were to consider using
timeshare contract resolutions advocacy services?

Speaker 3 (12:58):
Sir, Well, if it was easy, anybody would do it.
If it was easy. You know what, I'm noticing a
lot rob I mean a ton we really focus on
the contracts where we consider ourselves contract specialists, and these
contracts are getting more and more so called iron clad.
So what the developers are doing is they're doing there's

(13:21):
just a lot of tricks that they do, and so
the answer is, no, it's not easy. It absolutely is
not easy. We've been doing this for over a decade
and so you know, we've gotten really really good at it.
But it changes all the time. The developers are changing
the contracts and they're making it appear to be virtually
impossible to get out of these contracts. You know, we
do have attorneys that we that we use. We have

(13:44):
a lot of protocols that we use, but we've got
to train these attorneys. Just because your attorney doesn't mean
that you know how to get somebody out of a
timeshare contract, because if somebody goes and retains an attorney,
they're just going to say, well, you signed this contract,
and so you know, there's not a whole lot I
can do. There are clauses in the contract that actually say,

(14:04):
you know, whatever was said in this presentation has you know,
in other words, the contract supersed whatever was said in
this in this in this conversation so disregard what the
salesperson said to you and know that whatever is in
this contract is what is what you know, it's what
you have to abide by, right so that right there

(14:25):
is buyer beware.

Speaker 2 (14:26):
Absolutely, I'm hearing that music in the background, Richie means
we're coming to the conclusion of our segment this morning
with you. If you want to real quickly give everyone
contact information so they can reach out to you and
your team before we sign up on Saturday, August thirtieth,
twenty twenty five, Labor Day weekend. Go Seahawks.

Speaker 3 (14:44):
Thanks buddy. We're at five two zero four six seven
six nine five zero or obviously the website which is
Timeshare contact Resolution dot com. Rob I can't tell you much.
We appreciate the relationship, buddy.

Speaker 2 (14:56):
It's a mutual feeling. We really love having you on board.
You and your team awesome stellar of anybody out there.
If you're looking to get out of your timeshare, look
no further. Reach out to A rich Folk and his
team at Timeshare Contract Resolution. Thank you so much, and
have a wonderful holiday weekend. Everybody stay safe this weekend.

Speaker 3 (15:13):
Thanks buddy.

Speaker 5 (15:14):
Thank you.

Speaker 6 (15:20):
Feeling stuck at a timeshare you no longer use or
were misled into. Timeshare Contract Resolution is here to help.
At TCR, we provide real advocacy and proven solutions, helping
hundreds of families walk away from burdens and fees and
saving thousands.

Speaker 7 (15:35):
This July mentioned WIOD sixty ten and get fifty percent
off your service fee plus earn five hundred dollars for
every successful referral. Visit Timeshare Contract Resolution dot com or
called nine four nine eight three eight seven ninety five
five Your vacation, your way.

Speaker 2 (15:51):
Good morning, welcome back to the show. It is Saturday,
the thirtieth of August twenty twenty five, and folks, you
know what that means. It is It is Labor Day,
weekend football kickoff, college football kickoff. People are gonna be
out and about. They're barbecuing, they're doing things with their
family and friends. And folks with me this morning is

(16:13):
Brad Curtis. He and his father run the River City's Gazette.
They have for forty five years in Miami Springs. They
serve Miami Springs, Virginia Gardens and Medley. There's also people
from Durrow that utilize the services. They also their family
owns Hank's Hideaway on Canal Street and Miami Springs Hidden Jewel.
If you're going to be in that area this weekend,
what you want to do is stop by Hank's Hideaway.

(16:35):
My go to move is the Slider or the cheeseburger,
but everything on the menu is good. It's got that
key West vibe and feel. It's really a cool place
to be and there's always something good going on there.
Stop in, have an adult beverage, cold beer, watch the game,
get something to eat. But most importantly, I'm excited at
the Greatest South Florida Chamber of Commerce. We have a
partnership with River City's Gazette, Brad and his team. We're

(16:57):
doing a lot of events there now, the Miami Springs
Adult Community Center, we're going to be doing some additional
things with them. But the neatest thing about it, folks,
they're doing it. They're making that big jump. They're going
to digital, and I want you to elaborate on that
this morning, Brad, for the listening audience, talk about a
little bit about the transition and what's going on and
what that entails for you and your team.

Speaker 8 (17:18):
Yes, absolutely, a spot on like always well like it's
like you said, Uncle Hanks, hideaway my brother's russall the
best burger time by far. But anyway, the what's hot
right now is the River City's Gazette Digital and we
are transforming after forty five years here of just a new,

(17:39):
regular old school newspaper, we are we are moving to
a website here with www. Rivercitiescazette dot net and it's
just going to be state of the art, very I
think the key to it is its simplicity, and it's
it's going to be. It is where our launch date is.

Speaker 9 (17:58):
We're going to be.

Speaker 8 (17:58):
Ready to go ahead October first, But again, it's going
to be a work in progress. You know, just like
all of us, we work on our lives for the
rest of our life, and the website will will continue
to improve it, uh, for the rest of its existence.
And you know what we got. We got a great
line of writers. Now we've got a dozen people set
up to share and inform and elaborate on the local

(18:22):
River City's area information.

Speaker 4 (18:25):
Uh.

Speaker 8 (18:25):
You know, you can switch the whole thing to Spanish
if you can't read English, if you needed to read
it in Spanish, you can switch it to el gazette Espano.
It's ada compliance. So if you're having a problem reading, uh,
you know, the font, you can write, raise the size
of the font. It's just going to be state of
the art and simple to navigate. You know, it's just
articles and advertising. It's that's just like a newspaper. There's

(18:49):
no video in newspaper and there's no video on the website.
And uh you know, like I said, the key to
it will be its simplicity.

Speaker 2 (18:58):
Well, I wan, did you do this? THO was going
to mention it to you before we run there this morning,
but I wanted to kind of surprise you as a
favorite to you for all you've done for our organization, Brad,
because you've been really great to work with. Anybody in
that area who's currently a member of the Greater South
Florida Chamber of Commerce, we have several dozen of you.
You Now, if you sign up for the digital platform
with the River City's Gazette, we'll give you a free

(19:20):
radio interview and or a commercial in anybody that's in
that area that is not a member for the first
five people that sign up for the River City's Gauzette
digital package. If you do their premium package, which Bradne's
team will elaborate with you on that when they're speaking
with you. By it, we'll give you a free standard
membership for twelve months in the Greater South Florida Chamber

(19:40):
of Commerce. So we want to do our part to
help as well, because we believe in the relationship, and
I've seen his team in action. I've watched him work
at the Miami Springs Country Club. I've went to some
of the other events, the festival that they do there
which stands by itself, the farmers Market, and then obviously
now what we're doing with the Holistic Health pays and

(20:01):
business ex books, which by and large the reason it's
been so successful is because of the fact that we've
been advertising it through the River City's Gauzette and Brad's
team because they know everybody in Miami Springs and people
if you've never been to Miami Springs, it's a cool
little place. It's kind of like Maybury in Miami Dade County.
For lack of better grammar, it's.

Speaker 8 (20:21):
It's paradise, absolute paradise.

Speaker 2 (20:23):
Yes, you can leave your front door unlocked. Everybody knows everybody.
You don't have to worry about anybody busting in your
front door and trying to come in unannounced if you will,
for lack of better grammar, and do mischievous things. All
the people are nice, the food is good, and it's
just a great place to be, great place to be.

Speaker 8 (20:41):
It's the safe, safe hide away. The law enforcement in
the area is just a step above the rest. Well,
as you said, our Holistic Health for Fair and Business Expo.
The date we got the next one here is September
twentieth at the Adult Community Center here, starting at noon,
So it's an afternoon event, indoor beat the beat the
heat or the rain. It's an indoor event. And that's

(21:03):
what we got going on in the Miami Springs, the
Virginia Gardens, Medley Areas, the River Cities areas. Is the
events just in a great place, hometown, safe field. And
I did want to make one mention here. My nephew CG. Carr,
that's my sister's son. He is going to be the
starter of Notre Dame this weekend for Notre Dame against

(21:27):
the University of Miami Hurricane. So that's a big, a
big event this weekend with the start of the college
football season. And I know my sister is super proud
and the whole family just super proud of him. He's
an amazing football player. And you know it runs in
my suddenly because obviously might bother is the multi super

(21:48):
Bowl you know football player, the Super Bowl ring winner twice.
He was on that undefeated seventy two Dolphins season.

Speaker 2 (22:00):
Also in the College Football Hall of Fame, and tell
people why brun Yes.

Speaker 8 (22:04):
It is twenty five interceptions in his Big ten career
at the University of Michigan, and that'll never get beaten.

Speaker 2 (22:11):
In my eyes, I don't see it happening. Yeah, congratulats, No,
it won't. Congratulations to you and your family. I know
that you being a native Miami and I know it's
tough for you, but it's like, hey, I mean, I've
always rooted for Notre Dame. I like the Hurricanes as well.
I think it's going to be one of the premier
games of the weekend, could be turned out to be

(22:31):
one of the great games.

Speaker 8 (22:32):
Over the year. Absolutely going to be a tough game
to call.

Speaker 2 (22:35):
And I have seen highlights on footage of your nephew.
He's the kid's a stud. For lack of better grammar,
my friend.

Speaker 8 (22:41):
He's going to he's going to the NFL. Six foot tall,
played defensive back and totally different. He's the quarterback and
he's just a monster. He's like six foot five, you know,
he's a monster. He towers above the whole family. And
like I said, it just runs in the family, that
football gene we have. And you know, I'm continuing the

(23:04):
legacy of greatness myself here and transfer and taking over
the publication as the in charge, the head man, the
publisher as we change over to that website, the Rivercities
because that dot net and you can reach me.

Speaker 2 (23:20):
Yeah, no, I've saw and I and you're doing a
great job. You your team, Ray and all of you.
You're doing a stellar job.

Speaker 8 (23:26):
My friend. Thanks a lot, Rob, you too. We appreciate
you and we love working with you. And you know,
you know, there's no you don't need to call an
operator or anything like that. You can reach me firsthand
and speak to me straight. Uh, you know, direct line
of communication on seven eight six five eight seven three

(23:48):
zero nine three. That's seven eight six five eight seven
three zero nine three Rivercitiescazette dot net, or.

Speaker 2 (23:55):
You can contact us at www dot Greater South Sordia
Chamber dot com will be more than happy to broke
a meeting with Brad and his team. Brad, I want
to thank you for being with us. Looking forward to
being with you on September twentieth, October eighteenth, November twenty two,
and December twentieth at the Miami Springs Adult Community Center.
Also want to remind everybody reach out to Brad and

(24:17):
his team, take advantage of that promotion we were talking about,
and everybody have a wonderful weekend and stay safe and
remember if you're near Miami Springs stopping to Hanks Hideaway,
go with the cheeseburger of the Sliders. Thank you, Brad, Yes,
stick it all Rob, I'm on YouTube buddy.

Speaker 5 (24:37):
For forty five years, the River City's Gazette has been
your trusted source for community news in Miami Springs, Virginia,
Gardens and Medley. And now what's going fully digital. Visit
rivercitiescazsette dot net starting October first for high quality local
news and entertainment. Want to reach your audience, advertise with us,
low prices, high exposure, zero limitations. Called publisher Brad Curtis

(24:59):
today at seven eight six five eight seven thirty ninety
three and start your journey with Rivercitiescazette dot net.

Speaker 2 (25:07):
Good morning, welcome back to the show. It is Saturday,
August thirtieth, twenty twenty five. We're privileged to be here
at iHeartRadio in West Palm Beach, Florida. We're now streaming
on the iHeart app. My name is Rob I'm the
director of operations with the Greater South Florida Chamber of Commerce.
This is one of our weekly radio programs called the
Best of South Florida. Business with Me this morning is
corporate Trustee Ambassador Steve Sunshine. He is with a digital

(25:30):
marketing company who's stellar. They're called five Star Visibility. That's
the number five star and visibility, Steve. I want to
get right into it. We have limited time today. So
many companies just tread water and experience either no growth
or starting to lose business. What can these businesses do
to help themselves because there's a lot of them out

(25:50):
there and more each day are accumulating.

Speaker 4 (25:54):
Hey, Rob, Hey, thank you for having me on the
show today. I appreciate the opportunity to talk to the audience. Well,
let me answer your question. There's a lot of problems
and a lot of competitor influences, and a lot of
things that happen to a business over that's lifespan. And
what happens usually is businesses get a little complacent about

(26:15):
doing marketing. When business is good, they take their profits
and they kind of slow up on their marketing. When
business is in trouble, they say, oh, what can I do?
I need to scramble to get some marketing done. And
that's really the wrong time to do marketing is when
you're desperate or when you're behind the eight ball. You
really have to plan out your strategy. You have to

(26:36):
commit resources, and part of those resources are both human
resources to put people on the projects to keep pushing
your business forward, and also financial resources. You know, there's
things that you can spend money on paid advertising, you know,
in many different forms, and digital marketing and traditional marketing.

(26:58):
So you have to set a budget. You know. The
one of the things that businesses fail to do is
first they have to admit they have a problem. They
have to see the real sales numbers. They have to
have a total grasp of sales traffic, average ticket, what's profitable,
what's not profitable. Because one of the worst things in
the world that a business can do is have lots

(27:19):
of sales but no profit. So it's kind of like
an exercise and futility if you don't really grasp your
business and understand it inside and out. Many businesses you
work so hard just to keep the lights on and
keep the doors open and try to get products in
customers' hands that they don't really have the vision for
their long term plan and what success looks like. Another

(27:42):
thing they need to do is set real goals that
they can achieve or attempt to achieve. How many customers
do they need tomorrow, how many customers in a month
do they need to be profitable? What's the average ticket
they're trying to do or trying to achieve with each customer,
how many products are on a set. There's lots of
ways to incrementally improve your business by just focusing on

(28:05):
those type of details. The next thing they really need
to do is commit the time, effort, and money to
turn the ship in the right direction. You know, if
the business is not doing as well as it should,
then things have to change. Change means realigning where your
money's going your expenses. You might have to cut some expenses,

(28:25):
you might have to shift some dollars from here to there.
But if you're not marketing your business, you're not earning
new business. So if you have enough business you know
through word of mouth, and you've got a great location,
and you've got a steady stream and you've got some
big customers, life's pretty good today. But who knows where
it's going to be tomorrow. So you really got to

(28:46):
plan this out, commit your resources, have a strategy, set goals.
These are business one on one type stuff roub. You know,
it's running a business successfully beyond just delivering the product
or the service that you do. You have to run
the business. The last part of this answer is you
know no when to need, no when to ask for help.

(29:08):
You know, if your team doesn't have the knowledge to
do marketing, you have to bring in outside resources or
hire someone full time to do marketing, or partner with somebody,
or bring in a professional agency like our company five
Star Visibility, where we can pick up the parts that
you're not capable of doing in a small business, the planning,

(29:29):
the execution, or we can do as little as consulting.
So there's lots of things a small business can do.
But recognizing the problem, setting goals managing your business successfully.
That's the main part of you know, turning the ship around,
so to speak. When business starts slowing up or competitors
are starting to eat your lunch as they.

Speaker 2 (29:50):
Say, yeah, I like that, And you know, I kid
you not. There's a lot of noise out there. You know,
it's Stephen. There's a lot of businesses out there right
now are hurting and they're in panic mode, and you
know they're they're kind of feel like it's dire straits.
I have something I want you to share with the
listening audience this morning, because there's a lot of people
tuned in. You know, it's Saturday, Labor Day, weekend football kickoff.

(30:13):
Everybody's with their families, their party and barbecue and doing
whatever they're doing. Tell the listening audience about the free
evaluation you and your organization, Five Star Visibility, are offering
through the Greater South Florida Chamber of Commerce and conjunction
with us go Ahead Sure.

Speaker 4 (30:29):
One of the things Rob and I came up with
was a way to quickly evaluate a business's online presence.
What we took is the approach of what does the
customer or the public at large c when they look
at a business. It's not what it's behind the wall
or what's behind the website, it's what the customers see.

(30:50):
Do they understand the messaging, do they understand the branding?
Do they understand what products are sold and how to
buy them and how to work with this company and
what time they're open and even so, what we've done
is we built this digital marketing evaluation system. It's it's
about sixty different metrics that we look at and evaluate
for a company, and we give you a nice, simple,

(31:14):
easy report to understand. We rate sixty different metrics with
an ABCD or F grade, so you can kind of
see what a professional digital marketing expert evaluates your company.
It isn't slanted, it's one hundred percent honest, and it's
also done by one of our marketing experts. So we

(31:34):
visually go through your social media, your website, your Google rankings,
you know, your your messaging, your products, and we see
what the customer sees. Because you know, blindness of being
so close to your project or seeing your website every day,
you don't recognize that things are spelled wrong or are
not pictures are poor quality, or it's old stuff. I

(31:56):
had one customer that was selling one product, but he
had pictures of other products everywhere across the whole website.
And they said, how long has that been there? He
says about six years, So for six years they've suffered
through bad information on their website and every potential customer
saw it, and the ones that didn't call may have

(32:16):
not called because they didn't weren't impressed with the company.
So this free evaluation. If you go to five Star
Visibility dot com slash chamber, you can simply sign up.
It's just a couple of questions. You know, who you are,
how to get a hold of you, and what your
website is, and we'll analyze your digital marketing presence online
and give you the report and then we'll discuss it

(32:38):
with you. We'll say, look, this is what we found,
this is some ideas and what you can do to improve.
This is an honest assessment of your business right now.
You don't have any other way of getting that. You know,
if you ask your employees how are we doing, They're
all going to say good. They don't want to get there,
you know, job taken away from them. They're going to
say everything's doing good. So, but we'll be honest and

(32:59):
open again. Go to five Star Visibility dot com slash
chamber and just simply order one. It's free. It'll take
us two three days to send it out to you
by email. Then we'll follow up and you'll have a
good snapshot of where you are today. And then if
you put some effort in yourself, we can do this
again six months a year from now and see if

(33:19):
things have improved. You know, we give you the areas
that you need to address.

Speaker 2 (33:25):
That's important, Steve. Can you tell us the process that
a small business would go through if they hired five
Star Visibility to help them grow their business?

Speaker 4 (33:34):
Sure? Well, let me explain who five Star Visibility is first,
and then I'll answer that question. Five Star Visibility is
a digital marketing agency right here in Fort Lauderdale. We'll
write off of Cypress Creek right at ninety five, so
we're a local business. You can come into our office,
we can sit face to face. We can talk about
your needs and your your goals and how we can
help you get there. It's simple to just give me

(33:59):
a call. We can talk about deliver the phone as well,
but we focus on small businesses. We know that if
you're a big business and you're making millions of dollars,
and you can go to the big advertising agencies who
require one hundred thousand dollars or more to get started.
We start at for free, so we want to give
you some insight on what is out there, what can

(34:22):
be done, and how we can help you do it,
and then we'll give you some options. It's not expensive
to get started. We have programs that started ninety nine
dollars a month, so don't think that digital marketing is
too expensive. There's definitely ways to spend a lot of money.
If you're doing paid advertising in a very competitive market
like selling cars, you might have to spend five ten

(34:44):
thousand dollars a month to even be noticed. But in
a more niche market or a more targeted market for
local business, there's lots of other ways to promote yourself
and beat your competitors, and that's what we do. So
first thing we do is we sit with you and
we talk about your business. We need to understand your
pluses and minuses and understand who your target customers are

(35:08):
and what you're trying to sell, what are your profitable products,
what your challenges are, who your competitors are. Then we'll
look at all your assets, your website, your social media,
and we'll even take a walk through your business and
really assess what's going on. And we'll give you our
professional opinion based on all the experience and years we've
been doing this and our expertise, and say, look, these

(35:31):
are the opportunities that we see are in front of you.
Will help you make decisions that fit into your budget,
your timeline, but most importantly, based on your goals. There
are some businesses that want to do a million dollars
a year, some businesses want to do a million dollars
a month, some want to do a million dollars a week,
and some aggressive businesses need to do a million dollars

(35:53):
a day. There's a different plan for every single one
of them. And then depending on the business, there's your
unique selling proposition that you have that we need to
highlight and amplify so there's a reason to shop with
you instead of your competitors. So all this is in
displaying your business, your marketing messages, your sales strategy, your

(36:16):
customer service. All this has to be packaged perfectly to
be successful. One thing that the internet does today is
it makes you earn business there's no free ride anymore.
There's no magic. You have to earn business, just like
in any other field, by doing all things right and
giving your customer a real value in your products and services.

Speaker 2 (36:40):
Yep, Steve, I'm hearing that music in the background. What're
coming to the end of the segment. What I'd like
for you to do is give out your contact information
how people can get a hold of you, and one
more time, let people know how they can get in
contact with you about doing the digital marketing evaluation, which
is free people. Go ahead, sure.

Speaker 4 (36:58):
A name of our company again is five Star Visibility
five with the number five. We're in Fort Lauderdale right
off of Cypress Creek, right at ninety five. We offer
a free evaluation for any business. All you have to
do is fill out this simple form at five Star
Visibility dot com slash chamber. We'll give you a real
snapshot analysis of your online presence and then we'll follow

(37:22):
up and discuss it and give you some options. No obligation,
no cost. You really can't lose with this. You can
give us a call at nine to five four two
eight nine five five five five and rings right on
my desk. I'll be happy to spend time with you
and discuss digital marketing and how we can help your business.

Speaker 2 (37:39):
Thank you so much once again, folks, it's been Steve
Sunshine Corporate Trust, the ambassador five Star Visibility, the digital
marketing company that we use at the Greater Southborder Chamber
of Commerce. I feel that they're the best in the state,
if not the country. I want to thank you for
your time this morning, Steve, You and your family have
a blessed holiday weekend. Everyone stay safe out there and
stay properly high.

Speaker 4 (38:02):
Have a good holiday weekend, folks. Thank you, bye bye.

Speaker 10 (38:09):
Want your business to shine online? Partner with five Star Visibility,
South Florida's digital marketing agency for small businesses. Located just
one block west of I ninety five on Cypress Creek
Road in Fort Lauderdale. Five Star delivers full funnel digital strategies,
creative that converts, and smarter spending for better ROI right
now get their Google Business Profile marketing package for just

(38:30):
three ninety nine a month and save three hundred dollars.
Visit five Star Visibility dot com today. That's the number
five Starvisibility dot com where performance meets results.

Speaker 2 (38:40):
Good morning, Welcome back to the show. It is Saturday,
August thirtieth, twenty twenty five. I am Rob, the Director
of Operations with the Greater South Florida Chamber of Commerce.
This is one of our weekly radio programs, the best
of South Florida business news. We are a privileged to
be here at iHeartRadio where we are now streaming on
the iHeart app on Saturday the thirtieth. It's also Labor
Day weekend at iHeartRadio in West Palm Beach, Florida. Women

(39:02):
now streaming on the iHeart app. I have with me
this morning one of our corporate Trustee Ambassadors, a gentleman's
name is Fabio Lanzarian. With him also is Maria and
Fabio is the owner and CEO of Landfam Health and Medical.
They're located at twenty eight oh five East Oakland Park Boulevard,
Fort Lauderdale, Florida three three three zero six and their
direct phone numbers area code three oh five five zero

(39:24):
four eight five one four. I met Fabio by chance
last November. I had just turned fifty eight years of
age and then for the first time of my life
other than athletic injuries, I had had to have laproscopic
surgery because I have epiatic pancreatic insufficiency. And for anybody
out there who doesn't know what that means, that means

(39:45):
that my body doesn't produce enough enzymes to break down
food properly. And it can be overbearing, it can be
quite painful, egregious pain, and it can affect the other
organs in your body. And I actually met Fabio at
about the sixty hour mark, two days to two days
and twelve hours after I'd come out of surgery, and
I had actually gotten home the day before and we

(40:06):
were at an event, and for lack of better grammar,
i'd been through the ringer. It looked a little rough,
and he asked me what was going on and what
had happened, and he told me, and within ten days
he had shipped me product. And I said to our
board president, John Croll, who also suffers from major inflammatory
problems bone spurs and his neck old sports injuries, I
have no maniscus in neither knee their bone on bone.

(40:28):
I'd tried everything I ever could imagine to try to
eliminate pain to help me sleep better, and lo and
behold the only product that ever worked for me. And
I kid you, not out there in the listening audience
is pro libamax. It's an excellent product. I'm so thankful
for Fabio and his family and their team. They're just
a great asset for us as far as chamber members

(40:50):
and everything that they bring to the equation. But I
have a few questions regarding Landfam and pro liba Max. Fabio,
how did you come up with the idea of pro libamax.

Speaker 4 (40:59):
Sir.

Speaker 9 (41:01):
Well, Rob, thank you for having me on the show.

Speaker 8 (41:04):
Thank you appreciate it very much.

Speaker 9 (41:06):
Thanks. But actually the Proleivemax was never in my mind
to commercialize or put it out in the market. It
came around because my wife had breast cancer and after
the breast cancer, she was given the a hormone suppressant,

(41:30):
an estrogen suppressant drug which she has to take for
ten years and still taking, and that has a side
effect of causing inflammatory disease. So I tried to look,
you know, what could calm down her inflammation because it
was really hurting her. And actually Maria's on the phone,

(41:53):
I'd like for her to explain what it did there.
But after that, it essentially I just then said I
can't find any chemical or any pharmaceutical product so let
me look at naturals. I didn't find anything that really

(42:13):
suited me or satisfied me. So I said, I'm going
to devise one for you, Maria, and I did. And Maria,
why didn't you say your story?

Speaker 11 (42:25):
Hi? My name is Maria Alan Jerry. And in twenty
seventeen I had bread cancer and post treatment, after my
treatments and all that, then they put me on an
estrogen srofessor, like Fabio said, and I was on an
astros all which I still am on. And they, you know,

(42:49):
they told me that the side of fact obviously that
it wears away your bones and that's why I have
to do a lot of bone density tests and things
like that. And it does cause some traded pain, especially
in your joints. So what was happening was once I
was put on that, after about a couple of months
that I was on it, I started feeling it. I couldn't.

(43:12):
I was having difficulty doing even simple tasks like opening
a jar, a bottle or whatever because it was bothering
me my hands. And also I was having sometimes difficulty
even when I got out of bed with my legs
and things like that. So when Fabu came up with
this product, I decided, I'll try it. You know, it's

(43:32):
all natural, because obviously you wanted to make sure that
I don't take anything that would hurt me, because the
only thing they recommended me was, you know, either child
and all or the stuff like that, and or advil,
but you can't take those long term because they do
cause a liver problems. So I needed something that I

(43:53):
could take as a as a regular thing every day
and that would help me with it. And so I
started Poliva Max, not even thinking that it would help me.
To be honest, I had no idea. But what happened
was it did help me, and then I didn't know
it was just that I thought maybe because I did

(44:14):
modify that my diet too, so I thought maybe it
was my diet. And when we ran out of it,
because my husband had only done a small batch, and
we ran out of it, and after about a month
that I wasn't on it again, I started feeling all
the same symptoms again, so I knew that that was
the only thing that was different that I had done.

(44:35):
So I knew it was the Poliva Max that was
helping me. And I'm still taking it today and I've
had no issues with it, and I'm doing well. Thank God.

Speaker 2 (44:46):
Yes, awesome, that is such a great testimony. I love
hearing that. Now, Fabia, you previously had told me that
the ingredients are formulated to work synergistically with one another.
Can you elaborate on this a little more for the
listening audiences.

Speaker 9 (45:01):
Absolutely. So, what I tried to come up with was
a product that achieved various.

Speaker 4 (45:12):
Objectives.

Speaker 9 (45:13):
One, not only did I want to take care of
the existing inflammation. I wanted to take care of the
nervous system and the communication of the nervous system, because
the nervous system goes crazy once in a while and

(45:36):
you know, just produces proteins which are not necessary in
your body, and that's what causes inflammation. But what I
wanted to do is I wanted to find the root
cause of what causes inflammation. And the root cause is that
the cytegains the proteins that the body is producing because

(46:00):
the body is thinking it's got something which it doesn't have,
and that's what basically chronic inflammation is. So I wanted
to take care of those that objective. The other objective
was there's more than just a couple of proteins that

(46:22):
cause inflammation.

Speaker 2 (46:24):
There's a flu of them that identifies the importance of
the amino acids in our bodies. That's for certain, Fabia.
Here's a sixty four million dollar question, for lack of
better grammar. How quickly does pro levamax work? I know
for me it was about a week and I felt
the major difference.

Speaker 9 (46:41):
Yes, okay, pro Levamax is an all natural product. So therefore,
as being all natural, it takes time to be absorbed
by the body so that it can take effect. On average,
we say anywhere between four to eight weeks. However, some

(47:04):
bodies can be more responsive, so in a week, Uh,
it could, it could happen, but by and large, uh,
it's going to take about a week of four weeks
for your body to fully absorb and start taking the
effects of all these ingredients.

Speaker 2 (47:25):
Also, do you have any research or studies that prove
the effectiveness of proleva max.

Speaker 9 (47:31):
We sure do. We Actually there's there's a whole there's
a lot of clinical studies on the individual product.

Speaker 4 (47:39):
But we actually did.

Speaker 9 (47:40):
A study, a clinical study on prolevamax itself as the
combined product or the combination of ingredients, and we did
a small one whereby we tested the CRP level, the
ce reactive prote which is the inflammatory marker in a

(48:04):
blood test, and we tested it at times zero, at
thirty days, and at sixty days. What we've noticed is
inflammation was greatly reduced after thirty days, whereby we saw

(48:26):
like a forty decrease in inflammation by the body through
the testing of c reactive protein. And not only that,
the clinical study also asked the patient to break the
pain from zero to ten. And what was interesting is
people that had pain of the Siah six to eight

(48:49):
after thirty days went down to three to four. Oh
that's major.

Speaker 2 (48:54):
Oh it is major. I know for myself. And you know,
and I remember, like it was yesterday when you and
I met, I was, you know, I was just I
don't know, I can't explain it. I was just kind
of lost. I you know, when all of the medication
that they put on under and the wore off, it
took a day and a half or to wear off.
And when it did finally wear off, I kid you not.

(49:17):
You know, when you have five puncture holes in your abdomen,
you know, it's definitely not the most pleasant feeling in
the world. And I have a pretty high threshold for
pain unfortunately, but I think for me the greatest thing
is for with polibamax one. It helped my digestive system
considerably because of the operatic pancreatic insufficiency. Also it helped

(49:40):
me with the pain from the surgery. And then also
another thing too, I could feel that I was digesting
food better, it was helping push things through my system quicker.
But most importantly the fact that there were no side effects.
You know, we've got a few minutes left, and what
I want to do is talk a little about some
of the next steps for Landfam. You have any other

(50:02):
products coming down the pipeline.

Speaker 9 (50:04):
We certainly do. We have a where now in the
final stages and actually will produce a product.

Speaker 8 (50:15):
For overall.

Speaker 9 (50:17):
Wellness. Again, what we like to do is we use
amino acids as our base to start any product. And
like I said, as we age, our amino acids obviously
gets reduced, so we want to replenish them to its
normal state so that we have a very balanced nervous system.

(50:39):
And just to give you energy throughout the day.

Speaker 2 (50:42):
Once again, folks, it's been Fabio Lanzeri who is the
CEO and of Landfam LLC. They're located at twenty eight
oh five each Oakland Park Boulevard, Sweet three sixty eight
and Fort Lauderale, Florida three three three zero six. One
of their key products is pro Lebamax, a Landtham nutraceutical
And I kid you not polks, if you have any

(51:03):
type of inflammation, any type of pain that you think
your wits end, that you've tried everything, you might want
to try pro leave a Max. Before we sign off
this morning, I'm going to have faby. I'll give people
information on how they can do that. If there's a
direct link they can where they go to to do that,
or what number you want them to call if they
want to do take advantage of the promotion you were running,

(51:25):
because right now, if you mentioned this radio program, you
can try the products at twenty percent off.

Speaker 9 (51:31):
Yes, so we can. But you can order directly through
our website pro leivamax dot com and put the radio
show name and you'll get automatically twenty percent off. And

(51:53):
the best way to order is through the website pro
leave amax dot com and it gets delivered very within
the country within three to four days.

Speaker 2 (52:04):
And I know a lot of the people out there
do listen to the program from time to time on
a weekly basis, and I know you know, we have
like thirty some events coming up between September and December.
They're going to have a table at all of our
events where you'll be able to pick up a form
that QR code on it and there'll be samples of
the product there and they'll be available for purchase. I
want to thank you, Fabio, thank you Maria for being

(52:24):
with us this morning. Once again it's been Fabio Lanzaia
Maria Lenzia from pro Levamax, Landthem Pharmaceutical. We're signing off
on Saturday, August sixteenth, twenty twenty five from iHeartRadio on
West Palm Beach, Florida, where we're now streaming on the
iHeart app. I want to remind everyone it's going to
be warm out this weekend. Stay hydrated and God blessed
and thank you all.

Speaker 11 (52:46):
God bless you, thank you, thank you, thank you, thank
you for having us, thank you, thank you.

Speaker 12 (52:53):
Introducing pro Levamax, the revolutionary supplement for chronic pain and inflammation.
Unlike other product, Prolevamax targets both existing inflammation and its
underlying causes. With thirteen key ingredients, it reduces pro inflammatory molecules,
decreases pain signaling, boosts antioxidants, and fights inflammation. Experience true

(53:14):
relief with Prolevamax, the only nutraceutical that effectively addresses chronic
pain and inflammation. Try Prolevamax today prolivamax dot com.

Speaker 1 (53:25):
You've been listening to the Greater South Florida Chamber Radio
program with your host to board president John Kroll of
Kroll Realty