December 18, 2023 • 28 mins
On this episode of Inside The Vegas huddle we're joined by Trevor Bobb, SVP of Volunteer Operations for the Las Vegas Super Bowl Host Committee to discuss the massive volunteer effort required to host our Las Vegas Super Bowl. Chris Evans joins us as well. Chris is Vice President of Hospitality and Marketing with Caesars Entertainment to discuss their organizations involvement. And Lisa Nichols is with us as well. Lisa is Vice President of Community Health at Intermountain Health and Lisa discusses Intermountain Health's support of the Super Bowl Host Committee.
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Transcript
Episode Transcript
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(00:00):
This is Inside the Vegas Huddle,your podcast connection to the events and initiatives
led by the Las Vegas Super Bowlfifty eight host Committee in advance of the
big game at Allegiance Stadium. Welcometo Inside the Vegas Huddle. Welcome back
(00:22):
to another episode of Inside the VegasHuddle. I am Joanna Bowman with iHeartRadio,
and I'm Chris Matthews with Channel eighthere in Las Vegas, and this
is episode six of Inside the VegasHuddle. Chris, Time is flying by,
isn't it. You know, it'samazing. When we started these,
it was kind of like four orfive months out. Now it is less
than sixty days away from February eleventh, the big one, number fifty eight.
(00:44):
Time is flying in with the holidays, you know. Here now I
feel like it really is going togo faster and faster every single week.
So a lot goes on behind thescenes, a lot of prep work that
has started months and months prior toour less than sixty day countdown. So
in the studio with a right now, we have a very special guest.
Welcome Trevor Bob, Senior Vice Presidentof Volunteer Operations at the Las Vegas super
(01:07):
Bowl Host Committee. Welcome, Thanksfor having me. Oh, we're happy
to have you here and talk aboutall things exciting kind of in your world
of the volunteer program, because weknow it is not an easy task.
It's definitely not a lot, lotsand lots of volunteers that we have to
train, manage, and then executeactivating all around Las Vegas during Super Bowl
Week. Yeah. I was impressedwith Sam Joffrey, who was kind of
(01:30):
the head of all of the LasVegas host Super Bowl. He was talking
about how great it is for thevolunteers, how how quickly they stepped up.
I want to be part of this. I want to do anything you
can. I know that that's kindof the Las Vegas spirit anyway, isn't
it. It definitely is. Yeah. We launched the program many moons ago,
now back in I want to say, April, Wow, April or
May to a lot of fanfare,we filled up. You know, we
had a goal of initially seven thousand, and we reached that seven thousand number
(01:53):
for registrations within I want to say, the first two two and a half
weeks. So there was a lotof excitement about it. So we're very
happy with where we are and youknow what we've done so far? What
do you think that is? Whydid that happen? You know, the
super Bowl obviously America's greatest live sportingevent that there is a lot of people
want to be a part of it. And that's one of the great things
(02:13):
about the volunteer program that every superBowl you know does in every market is
it allows you know, a lotof people throughout the market to be involved
and be involved more with the SuperBowl as opposed to just watching it.
You could join the volunteer program anddo some of the stuff that we're doing
and feel like you're, you know, part of the team as apart as
just watching it happen. And youknow what's interesting is because when I heard
(02:34):
about this on the news and wewere reading the articles about the recruitment process,
I kept thinking, I wonder howmany people are going to drop out
once they find out they don't gettickets? Though not necessarily guaranteed if you're
a part of the volunteer program thatyou will be in attendance at the game
or working that opportunity, did youhave a lot of drop off? There's
there's certainly some initial confusion and thisis going to happen in every hill city.
You know where you're at. Butwhen you volunteer, you you do
(02:57):
not go to the stadium. Itis you're volunteering for the Super Bowl Host
Committee, which is you know,different than the NFL. Yeah, but
you're still part of the team,you know. We we choose the name
TMLV to make sure that we're reallybuilding that that relationship up to relationship up
to start. But yeah, thereis nothing at the stadium, but we
were we are all around the city. That's awesome. And you were saying
off the mic de Chris and Ithat you even had like a waiting list
(03:20):
of people that really want to bea part of the program, but you
cut it off at a certain point, so some people had to be turned
away. Yeah, unfortunately we didhave to turn to a wait list because
as I mentioned, we hit ournumbers quite early. You can still register
and you know, be in ourdatabase in case some more stuff does happen
and pops up. You know,it's good to be in there. It's
also just good to be you know, in the system. You know,
whenever we do leave, we're hopingto kind of pass this program off to
(03:44):
Las Vegas, it's still have somethinghere once the super Bowl's gone. You
know, I was wondering this beingthe first how did you come up with
numbers? Can we need so manyat this event? We need so many
at that event. We're gonna haveto you know, field this group over
here. Sure, how did youcome up with all those kind of numbers
that that you have to get prettyclose? I guess, yeah, Yeah,
it's a tough, tough task forsure. But what we do?
You know, Whenever I first gothere, you know, I met with
(04:06):
Sam, you know, as wementioned our CEO, and we talked about
the different areas that we want tobe activating at and some of the different
things that we're going to be doingduring super Bowl Week. From there,
we kind of project, okay,how many volunteers would we need to cover
this area to make sure that we'rereally showcasing the super Bowl, the NFL,
and the city properly. So wewant to make sure we have enough
bodies there that are going to beable to answer the questions, you know,
(04:29):
hand out the swag, promote thesuper Bowl. So from there,
we take those numbers, put theminto a little Excel sheet, figure out
crunch the numbers and at that pointand then that tells me, Okay,
I need a couple thousand volunteers forthis location, a couple hundred for this
location, and then from there wekind of break that up, divv it
out, and then at registration wekind of ask you tell us where would
you like to activate at during SuperBowl Week? And then from there we
(04:51):
kind of break it down, divvyit up, and then go go on
planning, find people's passions, putthem where they need to be. I
love that now there are so manydifferent areas of opportunity. What's a training
process like with such a large volunteerprogram. There's definitely a lot that went
into it. We had all ofour in person trainings already. We actually
(05:11):
put them on at the ufc APEX. We wanted to do the trainings a
little bit early on so that wecould train them get all the information they
need. We actually just today launchedfor official sign ups during super Bowl week.
But with those trainings, as youmentioned, there's of course a lot
that goes into it. You know, you have to tell them where they're
going to be, what they're goingto do, what they're going to wear,
where they're going to pick up theiruniforms. That packet pickup, we
(05:32):
obviously have to talk about safety,so we had some public public safety officials
come in and they presented as well. You know, the super Bowl is
a SEER one level event, whichstands for a Special Event Assessment rating.
So it's one of the most buttonedup live sporting events in the world.
Sure, so we obviously want tomake sure that we're letting the volunteers know,
like, hey, we're gonna haveeight thousand eyes out across the city
(05:54):
during Super Bowl Week, you know, just we want you to pay a
little bit more attention to make surethat the super Bowl is not only fun
for everybody, but also safe.How does that process work as we march
toward February eleventh and that week priorto what's that process? Do they come
in? Do they have shifts?Yeah? What do these volunteers do?
Like, what's the average day fora volunteer? It is shifts? Yeah,
(06:14):
So we break it up into shifts, and you know, we give
like access to certain events as wementioned as we talked about earlier, so
these volunteers within our system were ableto give them access to certain events.
And what we do is the shiftsare between four and six hours, and
we launch it and then they areable to view the event, read the
description, and then they can choosewhich shift they want to they want to
pick up during super Bowl week sothat they can work around their schedule.
(06:38):
We just asked. You know thatthey volunteer for a minimum of three shifts,
but they can sign up for asmany as they'd like, and a
lot of them. I think myshift on the fifty yard line game day
was turned down. I'm thank you. I haven't really checked my email recently.
I could say my volunteer opportunity withUsher during halftime all subjective. Crystal,
Yeah, you know that happens.You just don't know the right people.
(07:00):
We're at Trevor in Studio to helpus with that. But no,
honestly, there's an impact right tothe passion that people are able to do
a lasting impact after the Super Bowlcomes and goes. This experience is an
incredible experience. What type of lessonsor things volunteers are taking with them after
it's all done after February eleventh,it's actually, you know, one of
(07:23):
the best parts about the volunteer programand being a part of it is the
networking that you can do. I'mvery grateful for the position that I'm in
because I get to meet hundreds,if not thousands, of people that are
much more wildly successful than I amand have done a lot more in their
life. So I get to learnfrom a lot of these amazing people and
they get to do the same thing. When you're working on your shift.
(07:44):
If you're working a shift that hasseveral hundred other folks, you're going to
meet some really, really good people. So I've already heard stories from last
year and previous Super Bowls of peoplethat met during volunteering for a Super Bowl
and they've started their own businesses,or they're now best friends and stuff like
that. So it's really amazing opportunityfor the people that you're going to meet
because you get some of the bestof the best that want to be a
part of something like this and showcaseLas Vegas. How is Las Vegas compared
(08:07):
to other Super Bowl cities in termsof the number of volunteers. Do we
have more here for fifty eight oris it pretty equal to throughout the league?
It's pretty comparable. In Arizona,you know, they had over five
thousand here we're over eight thousand.It really kind of determines what you're going
to be doing in the size ofthe city and the daff areas you're going
to activate. You know, someSuper Bowls like Minneapolis, for example,
(08:31):
ten years ago and now or whatever, they had over ten thousand volunteers,
but they were spread very, veryfar and wide, so it really just
kind of varies on what you're doingwithin the market. Yeah, did you
work closely with csn U and LVto recruit a lot of students for this
volunteer because I would think a lotof students would want something like this on
the resident Yeah. Yeah, thatwas one of the first initiatives I had
when I came here. Is Imet with all the local colleges, ye,
(08:54):
knowing that this is excellent opportunity,particularly for business or sports admin you
know, students that are going tobe graduating soon or you know in a
few years. You know, inArizona, I met with a with a
young student who is just about tobe graduating, and he really wanted experience,
like management experience. Okay, andyou know he got it and then
he puts that on his LinkedIn heasks for an endorsement for me. So
(09:16):
certainly there's a lot of opportunity forthe younger folks. Sure, you know,
it doesn't have to be people thatare retired volunteer. There's opportunities for
a wide spectrum of people. Ilove that they'll have memories that will last
a lifetime, experience that will lasta lifetime. And you did say that
you are, even though not acceptingnew volunteers, you do have a weight
list. So I want to telleverybody how if they are still interested and
maybe just want to throw their nameout there, what is that wait list?
(09:37):
Yeah, so you can still goto LVI super Bowl et dot com,
you know, and there's a volunteersection there and you can still register.
It's through roster Fizz, the volunteersoftware management program that we utilize.
You still register, You'll just beput on a weight list, but then
we do have your information there incase something does come up. You know,
you mentioned this won't be the firstmajor revenue loss, but there'll be
other Super Bowls. Show out thefinal four coming big football games allegiency and
(10:00):
can you use that pool of volunteers? I mean to share that I guess
we had these people, you know, absolutely and that's really something that we're
hoping to build with this program.You know, we work very closely with
the LVCVA. Of course, youknow, they're a huge part of why
the Super bowls here to begin with. But we want to take this foundation
that we've kind of built with tamLV and kind of hand that back to
the LVCVA. We ended up wedid get a lot of the volunteers from
(10:22):
their portal they came to ours,So we're gonna hand those back, plus
the additional ones that we've garnered toreally hope, hope that you know,
the tm LV is a legacy that'skind of stuck sticks around in Las Vegas.
That's really cool. I wonder ifthere are people from outside about it
that are there, some like fromSaint George, Utah that maybe were an
hour dry they are living in Laughlin. Hey, I want to come help
out for the week. Can theydo that? Yeah? Absolutely, actually
(10:43):
doing that for sure? For sure? We do. Yeah, I would
I would hazard a guess. Ihaven't actually looked to run the reports,
but I would imagine we would havevolunteers that have registered with us from almost
all fifty states. Wow, it'sit's an international gig as well. You
know, we at some of thesome of the trainings. I met one
person who flew in specifically for thetraining from Scotland and another who flew in
(11:03):
specifically from Germany just for the training. I was like, I love that
you did that. You certainly didnot have to do that. But they're
big UFC fans. They knew wewere holding out at Ufcapex. They love
Super Bowl, they love the NFL. So wow, I met them.
I was like, before you leave, let me give you some extra swag
for flying out here. But yeah, it's an international thing. You know.
We obviously we gave precedent to localyou know, Nevadens of course,
(11:26):
but plenty of people from all aroundthe States and globally. Wow, that's
really cool, Trevor. One lastquestion. I mean, besides this huge
undertaking of the volunteer program and howmuch goes into it, how many people
that you interact with, what areyou most excited about the Super Bowl specifically
being here in Las Vegas and theimpact it will have on our community.
(11:48):
It's it's awesome that it's in LasVegas. I mean, look back ten
years ago, you never would haveguessed that Las Vegas would have a football
team, let everyone hosting the SuperBowl. But being able to be a
part of a first time in amarket is incredible because you really get to
set the groundwork for what it's goingto look like going forward. I know,
you know, Roger Goodell and everybodyelse has said that Las Vegas is
definitely going to be on the Rolodexfor it. So you know, part
(12:11):
of that is like, you know, where the where the initial one to
set that precedent going forward. Sovery excited about that. You know,
the people that I've met here,I'm relatively new. I moved here you
know, at the beginning of theyear, but I've loved every moment of
being here in Las Vegas and thepeople that I've met. As I mentioned,
you know, being a part ofthis program, it's really the people
that you get to meet that makesit so and being a boy being around
(12:33):
volunteers service is great, people whodo pride service is so wonderful. Are
there some families that you've cover yourun across, you know, grandma and
grandpa are helping their kids, arehelping that kind of deal that family affair,
right, family affairs. We've gottons of those and you know the
question they always ask is, well, how can we make sure that we're
in the same shift or whatever.So of course we recommend that everybody going
(12:56):
and register together, but on theback end, we can always put them,
put them together and make sure they'revolunteering together. Yeah, a lot.
That's a big undertaking, Trevor.But hats off to the volunteer program,
an absolute success. Trevor Bob,Senior vice president of Volunteer Operations with
the Las Vegas Super Bowl Host Committee. Thank you, yeah, thanks for
having me. Welcome back to episodesix of Inside the Vegas Huddle. I
(13:22):
am Joanna Bowman with iHeartRadio. I'mChris Matthews with Chen Light here in Las
Vegas, and we have a familiarface from just a segment ago. We've
got Trevor Bob back with us allright now, senior vice president of Volunteer
Operations at the Las Vegas Super BowlHost Committee. Welcome back, Thank you,
good to be and we have anew face in the studio with us
right now, Chris Evans, vicepresident of Hospitality Marketing with Caesar's Entertainment.
(13:46):
Welcome, thank you very much.And we know that your company obviously is
supporting the Las Vegas Super Bowl HostCommittee in so many different ways. We'd
love to hear about some of theways you are supporting the volunteer program and
so much more. Yeah, youknow, we really look at Super Bowl.
Obviously, this is probably the largestsporting events ever to come to Las
(14:07):
Vegas. I'll due respectaf one aswell, but you know, and we
have a huge sponsorship with the NFL, so certainly looking at what the Host
Committee's mission is, we thought therewas really great alignment to be partners,
you know with the Host Committee,and it really aligns with a lot of
the core values at Caesars when itcomes to volunteer opportunities and supporting our team
(14:28):
members. So just really great alignmentthere for us to get involved and help
support not only the mission of theHost Committee, but also just to support
the community as a whole. Youknow, it's a obviously our team members
are everything to us, and sobeing able to continuously give back is you
know, great for us. Ilove that Chris I was going to ask
after the Super Bowl leaves, andyou have, like like Trevor was telling
(14:52):
us earlier, there's a big databasenow of all these volunteers who are willing
to help out and do all theycan. I imagine it helps every organization
here down. When the Super Bowl'sgone, yeah, I think it'll be
great. You know, we'll goright back into planning probably for the next
ste F one event. But youknow, we do so much throughout the
year for volunteer efforts. You know, kind of the staple at Caesar's is
(15:13):
our People Plan at Play initiative,and so it's kind of those are the
three pillars of you know, whatcan we do to support people within the
community, Get our team members involved, you know, a huge DEI initiative
within there as well. And thenfrom a planet standpoint, our Code Green
initiative, everything that we're doing totry and give back and help out the
environment. And then from a playstandpoint, it's really about leading the industry
(15:37):
when it comes to responsible gaming.And so that's a big initiative. And
so we have opportunities throughout the yearnot only for our employees to get involved,
but how else do we get involvedin the community, And hopefully we
can continue to tap into these folkswho are interested in being a part of
something great. I love that andI know a little bit off the Mike
Trevor, you mentioned that you havehosted specific opportuit at Caesars with Caesar's Entertainment.
(16:03):
How do your missions both align Caesarswith a volunteer program volunteer program with
Caesars, how do we both align? You know? I think really it's
about getting the community involved. Obviously, working for Caesar's one of the largest
employers here and it's easy for usto do a lot of different things within
(16:23):
the community, but also realizing thatthere's a whole other subset of the community,
smaller businesses that don't always get toget involved in these huge events,
and so how can we, youknow, help with that. How can
we provide opportunities for folks? Andso I think that's one of the great,
you know, aspects of the HostCommittee is how can small businesses get
(16:45):
in law get involved in a largeevent like the Super Bowl? Right?
Obviously, a lot of times ittakes a lot of dollars to get involved,
you know, with the NFL andwith the Super Bowl in particular,
But like I said, there's somuch more opportunity out there. There's so
many grassroots that the NFL does thatthe Host Committee is supporting, and those
are right up our alley as wellof wanting to be intertwined with the community.
(17:10):
Yeah, and you know, justpickback off of that. Caesars.
They don't just you know, talkthe talk, they walk the walk as
well. Whenever we launched the event, we were obviously able to utilize some
of their space. We've held otherevents at their space. Yeah, and
you know, not just that,but of course when we launched, we
gave them access to register and anyof the people that work within their company.
And you know, we had hundredsof folks from Caesars that did register
(17:30):
to volunteer with us. So,you know, he mentions all that,
but they actually, you know,they back it up and it's really cool
to see. I love that,Chris. Are you surprised at the volunteerism
in this city, the spirit ofvolunteer and the spirit of service, because
to me, that's what makes LasVegas wonderful. You know, I'm really
not surprised at all when you thinkabout the city and especially the company that
I work for, Hospitality is atthe forefront. It's it's you know,
(17:53):
all these folks who work in anindustry who are dealing with guests on a
day in a day out business andtrying to provide that great guest experience,
and that runs from you know,somebody who's you know, cleaning rooms to
executives at the company. If you'rewalking the casino floor. I mean,
there's not a day that goes bythat I'm not picking up a piece of
trash that you see on the ground, right Like, I think everybody at
(18:15):
Caesar's kind of has that mindset,and that really kind of goes out to
the community. The city is basedon, you know, that hospitality industry
and being able to provide service forfolks, So I think that lends and
bleeds really well over into volunteering.That's just kind of the next step of
it. And then getting to beup close and personal at these events that
(18:36):
you normally wouldn't get access to isreally an exciting component of that. You
know, we saw it with Fone and we're seeing it with the Super
Bowl. I love that. Andthen in terms of lasting impression that the
Super Bowl will have on Caesar's entertainment, what are you most excited for looking
forward to? Well, hopefully it'sthe next one, you know, I
mean you get one, and certainlyhope with a new stadium that you'll get
(18:57):
into that super Bowl road, andcertainly Roger Goodell has mentioned some of that,
So you know, I think reallyyear one here of super Bowl in
Vegas is kind of laying that groundworkof what can it be here? How
is it going to be unique anddifferent from any other city? And it's
really going to be able to takethose learnings and apply it to like I
(19:18):
said, hopefully you know, fivesix years down the road when it comes
back, you know, fingers crossedand just being able to see what you
can do, what kind of impactyou can make, and how you can
get involved with everybody. Awesome,Well, the super Bowl lesson sixty days
away. Now it's here before weknow it. Has anything surprised you?
In fact, for both of you, Trevor Chris, anything surprised you as
you kind of counted down with therest of the city and the rest of
(19:38):
the NFL, and you know,not necessarily surprised. I mean, certainly
going into this, I thought therewas going to be a ton of excitement
around it. Being born and raisedin Detroit, I was there when the
Super Bowl first came to Detroit,when we got Ford Field, and so
a very similar situation and to seethe city of Detroit rally around that Super
(20:00):
Bowl. And I worked downtown duringthat time, and I got to be
around just all the different events goingon, which was incredibly exciting, even
if you don't get to go tothe game, just everything else that's there.
And I see a lot of thatsame stuff happening now here in Las
Vegas, of I mean, peopleare getting excited about it. There's so
many transplants here in Vegas, soyou know, there's so many teams that
(20:21):
are supported by folks here, andyou know, different different bars to go
to to support your team, andso I think, you know, everybody
here has a has a vested interestin this being one of the best Super
Bowls ever. Yeah, how aboutyou, Trevor. For me, it's
how fast it's gone. I rememberwhen it was two hundred and sixty days
away. Now it's sixty days alway, And it gets real when it gets
(20:42):
that close, for sure, realin a good way. I mean,
there's probably like a lot of nerves, a lot of things that you guys
are all anticipating at various levels.Like it's all the emotions, for sure.
Yeah, you just really really everyday before you clock out. You
make sure you crossed all your tea'sand all your eyes for sure. Very
important. Well, listen, theinitiatives and the things at the Las Vegas
(21:03):
Super Bowl host Committee could not happenwithout great partners like Caesar's enterchain Man.
I know that both of you arevery thankful for each other. So Chris
Evans, vice president of Hospitality Marketingwith Caesars Entertainment, thank you for joining
us. Thank you inside of theVegas Huddle. Hello, I am Joanna
Bowman with iHeartRadio, Chris Matthews withChannel eight here in Las Vegas, and
(21:25):
it's already episode six. This hasbeen amazing how fast time is gone.
We were thinking about, in fact, we were talking with Trevor. Yeah,
two hundred and sixty four days whateveryou were talking. Now it's down
under sixty and over be here beforewe know, February eleventh is going to
be a blast. That whole weeklead what February fifth through the eleventh,
Oh, it'sdayzy fine. There's beena lot of work that's gone into it,
a lot a lot behind the scenes, a lot of partners, a
(21:48):
lot of great organizations involved with allthe magic that happens behind the scenes so
on with us right now during episodesix. So we would like to welcome
Lisa Nichols, vice president of CommunityHealth at Intermounts, and welcome, thank
you. We are so happy tohave you here, and we just love
to learn more about your company's overallsupport of the Las Vegas super Bowl Host
Committee. Yeah, well, thankyou. We're really excited to be supporting
(22:12):
this. We're at Inner Mountain.Our health our goal and every community we're
in is to support the health andwellbeing of our communities, and we do
that by providing healthcare services. Butwe really want to be engaged in the
community. We want to be acommunity leader. We want to be involved
in those events that bring people togetherand create pride and community, and we
(22:33):
want to engage those who work forus in volunteering and giving back to their
community. So being part of thisoffers us all of those opportunities. Yeah,
and it's perfect that we also haveour friend Trevor Bob in studio with
us right now. And how yousaid having your employees feel engaged in a
really important way that we have beenlearning about is through the Super Bowl Host
Committee volunteer program. Yeah, soyou guys have been working together and combining
(22:56):
your organizations up for the greater goodof the cause. Definitely. Yeah.
Inner Mountain Health is one of ourpresenting sponsors. And you know, as
I mentioned for Caesars, Inner MountainHealth not only talking to talk, but
they stepped up to the plate aswell. And I want to say over
three hundred plus of their employees Iregistered to volunteer with us, So it's
not just not just the sponsors,but actually a part of it as well.
(23:18):
Yeah, and they're doing that ontheir own time and on their own
dime. Most of them don't actuallyeven live here. They live, you
know, in other places where InnerMountain has facilities, so they'll be traveling
and they're really just excited and committedto this. That's pretty incredible. How
did that whole relationship work out?When when Las Vegas found out it was
going to host a Super Bowl andyou knew you'd need volunteers the organizations in
(23:42):
town, did you approach them,they approach you. How did all that
work so they could come together magically, all these volunteers for as far as
Inner Mountain Health goes, that's goingto be a better question for you.
When I showed up, we alreadyhad our presenting sponsors. Okay, so
I didn't have to do that.Lest Well, you know, Inner Mountain
is the official health sponsor for theRaiders. You know, we look at
(24:03):
opportunities to be engaged in the community, so this was sort of a no
brainer. We knew that we wantedto do this, and yeah, so
we came together. We're doing it. Yeah. You know you mentioned had
over three hundred that have come fromInner Mountain to help out and volunteer and
be part of the Super Bowl.Now that's I was asking Chris also who
left. That's a great database,these volunteers, this huge base now that
(24:26):
you can work with. Other eventswill come to town. You know,
we're going to get the Final Fourand big football games Allegiance Stadium. They'll
all need volunteers for this stuff.And now you got that base that'll help
out Your people are great. Yeah, that'll be great, and we try
to engage. We have sixty fourthousand employees across seven states. We have
a database of people who volunteer alot of them and we also have a
Dollars for Doers program, So notonly do we get their hours, they're
(24:49):
able to contribute money to a nonprofitorganization when they volunteer, so it's a
double whammy. And yeah, sowe just want to keep sort of playing
this forward and as new events comeforward and new opportunities, we should keep
talking. Definitely. I know they'reexcited. We get a lot of in
around health employees emailing our inbox withquestions and very excitement and I love it.
That's cool. I'd like to talka little bit more about that,
(25:11):
Lisa, because that's a really substantialprogram to be able to have your employees
volunteer and then also give back beyondthat. Yeah, I mean that's incredible.
More companies should do something like that. They should. No, it's
a way to give in the community. It's a way to create health and
well being, right. And myphilosophy has kind of always been when you
give back to your community, yourcommunity gives back to you. Right.
(25:32):
So they must feel a sense ofpride through that program. I think they
feel pride, they feel a senseof connection and meaning and engagement. And
yeah, it's it's really helpful forthe business and it's really helpful for our
employees. Yeah, absolutely, Lisa. Is it easy to go out and
get volunteers to help in this city. It seems like this is like well,
you know, in fact, Chrismentioned it before we left here,
(25:52):
that how this city is kind ofbuilt on service. Yeah whatever, but
it's kind of in our mind sincehere in Las Vegas. So is it
probably easy to when you hey,three hundred probably just like that we got.
Yeah, yeah, there's a lotof excitement in this event, and
I think, yeah, quick,yeah, I was gonna say, I
think they're there are more. Actually, wh would like to come? Do
(26:14):
we heard about now, Lisa?In what ways does Inner moundin Health hope
to enhance its relationship with the localcommunity here in Las Vegas through your sponsorship,
through through the opportunities you've been presentedwith the Las Vegas Super Bowl host
Committee. Yeah, well, wehope that this is just one example to
our community around how we want tobe a leader in the community. We
want to be in the community againbeyond just providing healthcare. So we hope
(26:37):
that people see that. We hopethat as our employees are on the ground
volunteering, that they'll make relationships withwith people who live here, with people
don't live here. People are coming, you know, from all over with
the local businesses and and that thoseconversations will grow organically and we'll just come
up with you know, sort ofmore and opportunities to connect. Right,
sure, Hey, did you knowabout this? Yeah? And then you
(27:00):
know that goes somewhere, Yeah,and it expands. Right, It's all
good stuff happening in the Las Vegascommunity right now. And then also in
terms of your organization, Inner MountainHealth, how do you envision the lasting
impression maybe just not even just withyour organization, but the staff who is
a part of a volunteer program.Oh, I think you know, ongoing
pride, excitement, commitment, loveof this community right which we all have
(27:26):
a love of that community to talkover at Inner Mountain right now is just
as Super Bowl and how excited itis. Well Christmas and then the gotta
get through the holidays first. Butyeah, there is a lot of magic
that goes on behind the scenes andsome really great synergy and partnerships and we
love to hear and love to hearabout, uh, the commitment that Inner
(27:47):
Mountain Health has the Las Vegas SuperBowl host Committee and to the Las Vegas
community in general. Yeah, thankyou very cool, Well, thank you
so much. Lisa Nichols, VicePresident of Community Health at Inner Mountain.
Thank you to the Super Bowl fiftyeight Host Committee sponsors, Caesar's Entertainment,
inter Mountain Health, Howard Hughes,sand Manuel Band of Mission Indians. We'd
(28:07):
also like to thank our partners MGMRewards, Allegiant Airlines, usc PNC Bank,
cevo iHeartMedia, Bank of Nevada,Bank of America, msg sphear Vichy
Properties, and Southwest Gas
This is Inside the Vegas Huddle,your podcast connection to the events and initiatives
led by the Las Vegas Super Bowlfifty eight host Committee in advance of the
big game at Allegiance Stadium. Welcometo Inside the Vegas Huddle. Welcome back
(00:22):
to another episode of Inside the VegasHuddle. I am Joanna Bowman with iHeartRadio,
and I'm Chris Matthews with Channel eighthere in Las Vegas, and this
is episode six of Inside the VegasHuddle. Chris, Time is flying by,
isn't it. You know, it'samazing. When we started these,
it was kind of like four orfive months out. Now it is less
than sixty days away from February eleventh, the big one, number fifty eight.
(00:44):
Time is flying in with the holidays, you know. Here now I
feel like it really is going togo faster and faster every single week.
So a lot goes on behind thescenes, a lot of prep work that
has started months and months prior toour less than sixty day countdown. So
in the studio with a right now, we have a very special guest.
Welcome Trevor Bob, Senior Vice Presidentof Volunteer Operations at the Las Vegas super
(01:07):
Bowl Host Committee. Welcome, Thanksfor having me. Oh, we're happy
to have you here and talk aboutall things exciting kind of in your world
of the volunteer program, because weknow it is not an easy task.
It's definitely not a lot, lotsand lots of volunteers that we have to
train, manage, and then executeactivating all around Las Vegas during Super Bowl
Week. Yeah. I was impressedwith Sam Joffrey, who was kind of
(01:30):
the head of all of the LasVegas host Super Bowl. He was talking
about how great it is for thevolunteers, how how quickly they stepped up.
I want to be part of this. I want to do anything you
can. I know that that's kindof the Las Vegas spirit anyway, isn't
it. It definitely is. Yeah. We launched the program many moons ago,
now back in I want to say, April, Wow, April or
May to a lot of fanfare,we filled up. You know, we
had a goal of initially seven thousand, and we reached that seven thousand number
(01:53):
for registrations within I want to say, the first two two and a half
weeks. So there was a lotof excitement about it. So we're very
happy with where we are and youknow what we've done so far? What
do you think that is? Whydid that happen? You know, the
super Bowl obviously America's greatest live sportingevent that there is a lot of people
want to be a part of it. And that's one of the great things
(02:13):
about the volunteer program that every superBowl you know does in every market is
it allows you know, a lotof people throughout the market to be involved
and be involved more with the SuperBowl as opposed to just watching it.
You could join the volunteer program anddo some of the stuff that we're doing
and feel like you're, you know, part of the team as apart as
just watching it happen. And youknow what's interesting is because when I heard
(02:34):
about this on the news and wewere reading the articles about the recruitment process,
I kept thinking, I wonder howmany people are going to drop out
once they find out they don't gettickets? Though not necessarily guaranteed if you're
a part of the volunteer program thatyou will be in attendance at the game
or working that opportunity, did youhave a lot of drop off? There's
there's certainly some initial confusion and thisis going to happen in every hill city.
You know where you're at. Butwhen you volunteer, you you do
(02:57):
not go to the stadium. Itis you're volunteering for the Super Bowl Host
Committee, which is you know,different than the NFL. Yeah, but
you're still part of the team,you know. We we choose the name
TMLV to make sure that we're reallybuilding that that relationship up to relationship up
to start. But yeah, thereis nothing at the stadium, but we
were we are all around the city. That's awesome. And you were saying
off the mic de Chris and Ithat you even had like a waiting list
(03:20):
of people that really want to bea part of the program, but you
cut it off at a certain point, so some people had to be turned
away. Yeah, unfortunately we didhave to turn to a wait list because
as I mentioned, we hit ournumbers quite early. You can still register
and you know, be in ourdatabase in case some more stuff does happen
and pops up. You know,it's good to be in there. It's
also just good to be you know, in the system. You know,
whenever we do leave, we're hopingto kind of pass this program off to
(03:44):
Las Vegas, it's still have somethinghere once the super Bowl's gone. You
know, I was wondering this beingthe first how did you come up with
numbers? Can we need so manyat this event? We need so many
at that event. We're gonna haveto you know, field this group over
here. Sure, how did youcome up with all those kind of numbers
that that you have to get prettyclose? I guess, yeah, Yeah,
it's a tough, tough task forsure. But what we do?
You know, Whenever I first gothere, you know, I met with
(04:06):
Sam, you know, as wementioned our CEO, and we talked about
the different areas that we want tobe activating at and some of the different
things that we're going to be doingduring super Bowl Week. From there,
we kind of project, okay,how many volunteers would we need to cover
this area to make sure that we'rereally showcasing the super Bowl, the NFL,
and the city properly. So wewant to make sure we have enough
bodies there that are going to beable to answer the questions, you know,
(04:29):
hand out the swag, promote thesuper Bowl. So from there,
we take those numbers, put theminto a little Excel sheet, figure out
crunch the numbers and at that pointand then that tells me, Okay,
I need a couple thousand volunteers forthis location, a couple hundred for this
location, and then from there wekind of break that up, divv it
out, and then at registration wekind of ask you tell us where would
you like to activate at during SuperBowl Week? And then from there we
(04:51):
kind of break it down, divvyit up, and then go go on
planning, find people's passions, putthem where they need to be. I
love that now there are so manydifferent areas of opportunity. What's a training
process like with such a large volunteerprogram. There's definitely a lot that went
into it. We had all ofour in person trainings already. We actually
(05:11):
put them on at the ufc APEX. We wanted to do the trainings a
little bit early on so that wecould train them get all the information they
need. We actually just today launchedfor official sign ups during super Bowl week.
But with those trainings, as youmentioned, there's of course a lot
that goes into it. You know, you have to tell them where they're
going to be, what they're goingto do, what they're going to wear,
where they're going to pick up theiruniforms. That packet pickup, we
(05:32):
obviously have to talk about safety,so we had some public public safety officials
come in and they presented as well. You know, the super Bowl is
a SEER one level event, whichstands for a Special Event Assessment rating.
So it's one of the most buttonedup live sporting events in the world.
Sure, so we obviously want tomake sure that we're letting the volunteers know,
like, hey, we're gonna haveeight thousand eyes out across the city
(05:54):
during Super Bowl Week, you know, just we want you to pay a
little bit more attention to make surethat the super Bowl is not only fun
for everybody, but also safe.How does that process work as we march
toward February eleventh and that week priorto what's that process? Do they come
in? Do they have shifts?Yeah? What do these volunteers do?
Like, what's the average day fora volunteer? It is shifts? Yeah,
(06:14):
So we break it up into shifts, and you know, we give
like access to certain events as wementioned as we talked about earlier, so
these volunteers within our system were ableto give them access to certain events.
And what we do is the shiftsare between four and six hours, and
we launch it and then they areable to view the event, read the
description, and then they can choosewhich shift they want to they want to
pick up during super Bowl week sothat they can work around their schedule.
(06:38):
We just asked. You know thatthey volunteer for a minimum of three shifts,
but they can sign up for asmany as they'd like, and a
lot of them. I think myshift on the fifty yard line game day
was turned down. I'm thank you. I haven't really checked my email recently.
I could say my volunteer opportunity withUsher during halftime all subjective. Crystal,
Yeah, you know that happens.You just don't know the right people.
(07:00):
We're at Trevor in Studio to helpus with that. But no,
honestly, there's an impact right tothe passion that people are able to do
a lasting impact after the Super Bowlcomes and goes. This experience is an
incredible experience. What type of lessonsor things volunteers are taking with them after
it's all done after February eleventh,it's actually, you know, one of
(07:23):
the best parts about the volunteer programand being a part of it is the
networking that you can do. I'mvery grateful for the position that I'm in
because I get to meet hundreds,if not thousands, of people that are
much more wildly successful than I amand have done a lot more in their
life. So I get to learnfrom a lot of these amazing people and
they get to do the same thing. When you're working on your shift.
(07:44):
If you're working a shift that hasseveral hundred other folks, you're going to
meet some really, really good people. So I've already heard stories from last
year and previous Super Bowls of peoplethat met during volunteering for a Super Bowl
and they've started their own businesses,or they're now best friends and stuff like
that. So it's really amazing opportunityfor the people that you're going to meet
because you get some of the bestof the best that want to be a
part of something like this and showcaseLas Vegas. How is Las Vegas compared
(08:07):
to other Super Bowl cities in termsof the number of volunteers. Do we
have more here for fifty eight oris it pretty equal to throughout the league?
It's pretty comparable. In Arizona,you know, they had over five
thousand here we're over eight thousand.It really kind of determines what you're going
to be doing in the size ofthe city and the daff areas you're going
to activate. You know, someSuper Bowls like Minneapolis, for example,
(08:31):
ten years ago and now or whatever, they had over ten thousand volunteers,
but they were spread very, veryfar and wide, so it really just
kind of varies on what you're doingwithin the market. Yeah, did you
work closely with csn U and LVto recruit a lot of students for this
volunteer because I would think a lotof students would want something like this on
the resident Yeah. Yeah, thatwas one of the first initiatives I had
when I came here. Is Imet with all the local colleges, ye,
(08:54):
knowing that this is excellent opportunity,particularly for business or sports admin you
know, students that are going tobe graduating soon or you know in a
few years. You know, inArizona, I met with a with a
young student who is just about tobe graduating, and he really wanted experience,
like management experience. Okay, andyou know he got it and then
he puts that on his LinkedIn heasks for an endorsement for me. So
(09:16):
certainly there's a lot of opportunity forthe younger folks. Sure, you know,
it doesn't have to be people thatare retired volunteer. There's opportunities for
a wide spectrum of people. Ilove that they'll have memories that will last
a lifetime, experience that will lasta lifetime. And you did say that
you are, even though not acceptingnew volunteers, you do have a weight
list. So I want to telleverybody how if they are still interested and
maybe just want to throw their nameout there, what is that wait list?
(09:37):
Yeah, so you can still goto LVI super Bowl et dot com,
you know, and there's a volunteersection there and you can still register.
It's through roster Fizz, the volunteersoftware management program that we utilize.
You still register, You'll just beput on a weight list, but then
we do have your information there incase something does come up. You know,
you mentioned this won't be the firstmajor revenue loss, but there'll be
other Super Bowls. Show out thefinal four coming big football games allegiency and
(10:00):
can you use that pool of volunteers? I mean to share that I guess
we had these people, you know, absolutely and that's really something that we're
hoping to build with this program.You know, we work very closely with
the LVCVA. Of course, youknow, they're a huge part of why
the Super bowls here to begin with. But we want to take this foundation
that we've kind of built with tamLV and kind of hand that back to
the LVCVA. We ended up wedid get a lot of the volunteers from
(10:22):
their portal they came to ours,So we're gonna hand those back, plus
the additional ones that we've garnered toreally hope, hope that you know,
the tm LV is a legacy that'skind of stuck sticks around in Las Vegas.
That's really cool. I wonder ifthere are people from outside about it
that are there, some like fromSaint George, Utah that maybe were an
hour dry they are living in Laughlin. Hey, I want to come help
out for the week. Can theydo that? Yeah? Absolutely, actually
(10:43):
doing that for sure? For sure? We do. Yeah, I would
I would hazard a guess. Ihaven't actually looked to run the reports,
but I would imagine we would havevolunteers that have registered with us from almost
all fifty states. Wow, it'sit's an international gig as well. You
know, we at some of thesome of the trainings. I met one
person who flew in specifically for thetraining from Scotland and another who flew in
(11:03):
specifically from Germany just for the training. I was like, I love that
you did that. You certainly didnot have to do that. But they're
big UFC fans. They knew wewere holding out at Ufcapex. They love
Super Bowl, they love the NFL. So wow, I met them.
I was like, before you leave, let me give you some extra swag
for flying out here. But yeah, it's an international thing. You know.
We obviously we gave precedent to localyou know, Nevadens of course,
(11:26):
but plenty of people from all aroundthe States and globally. Wow, that's
really cool, Trevor. One lastquestion. I mean, besides this huge
undertaking of the volunteer program and howmuch goes into it, how many people
that you interact with, what areyou most excited about the Super Bowl specifically
being here in Las Vegas and theimpact it will have on our community.
(11:48):
It's it's awesome that it's in LasVegas. I mean, look back ten
years ago, you never would haveguessed that Las Vegas would have a football
team, let everyone hosting the SuperBowl. But being able to be a
part of a first time in amarket is incredible because you really get to
set the groundwork for what it's goingto look like going forward. I know,
you know, Roger Goodell and everybodyelse has said that Las Vegas is
definitely going to be on the Rolodexfor it. So you know, part
(12:11):
of that is like, you know, where the where the initial one to
set that precedent going forward. Sovery excited about that. You know,
the people that I've met here,I'm relatively new. I moved here you
know, at the beginning of theyear, but I've loved every moment of
being here in Las Vegas and thepeople that I've met. As I mentioned,
you know, being a part ofthis program, it's really the people
that you get to meet that makesit so and being a boy being around
(12:33):
volunteers service is great, people whodo pride service is so wonderful. Are
there some families that you've cover yourun across, you know, grandma and
grandpa are helping their kids, arehelping that kind of deal that family affair,
right, family affairs. We've gottons of those and you know the
question they always ask is, well, how can we make sure that we're
in the same shift or whatever.So of course we recommend that everybody going
(12:56):
and register together, but on theback end, we can always put them,
put them together and make sure they'revolunteering together. Yeah, a lot.
That's a big undertaking, Trevor.But hats off to the volunteer program,
an absolute success. Trevor Bob,Senior vice president of Volunteer Operations with
the Las Vegas Super Bowl Host Committee. Thank you, yeah, thanks for
having me. Welcome back to episodesix of Inside the Vegas Huddle. I
(13:22):
am Joanna Bowman with iHeartRadio. I'mChris Matthews with Chen Light here in Las
Vegas, and we have a familiarface from just a segment ago. We've
got Trevor Bob back with us allright now, senior vice president of Volunteer
Operations at the Las Vegas Super BowlHost Committee. Welcome back, Thank you,
good to be and we have anew face in the studio with us
right now, Chris Evans, vicepresident of Hospitality Marketing with Caesar's Entertainment.
(13:46):
Welcome, thank you very much.And we know that your company obviously is
supporting the Las Vegas Super Bowl HostCommittee in so many different ways. We'd
love to hear about some of theways you are supporting the volunteer program and
so much more. Yeah, youknow, we really look at Super Bowl.
Obviously, this is probably the largestsporting events ever to come to Las
(14:07):
Vegas. I'll due respectaf one aswell, but you know, and we
have a huge sponsorship with the NFL, so certainly looking at what the Host
Committee's mission is, we thought therewas really great alignment to be partners,
you know with the Host Committee,and it really aligns with a lot of
the core values at Caesars when itcomes to volunteer opportunities and supporting our team
(14:28):
members. So just really great alignmentthere for us to get involved and help
support not only the mission of theHost Committee, but also just to support
the community as a whole. Youknow, it's a obviously our team members
are everything to us, and sobeing able to continuously give back is you
know, great for us. Ilove that Chris I was going to ask
after the Super Bowl leaves, andyou have, like like Trevor was telling
(14:52):
us earlier, there's a big databasenow of all these volunteers who are willing
to help out and do all theycan. I imagine it helps every organization
here down. When the Super Bowl'sgone, yeah, I think it'll be
great. You know, we'll goright back into planning probably for the next
ste F one event. But youknow, we do so much throughout the
year for volunteer efforts. You know, kind of the staple at Caesar's is
(15:13):
our People Plan at Play initiative,and so it's kind of those are the
three pillars of you know, whatcan we do to support people within the
community, Get our team members involved, you know, a huge DEI initiative
within there as well. And thenfrom a planet standpoint, our Code Green
initiative, everything that we're doing totry and give back and help out the
environment. And then from a playstandpoint, it's really about leading the industry
(15:37):
when it comes to responsible gaming.And so that's a big initiative. And
so we have opportunities throughout the yearnot only for our employees to get involved,
but how else do we get involvedin the community, And hopefully we
can continue to tap into these folkswho are interested in being a part of
something great. I love that andI know a little bit off the Mike
Trevor, you mentioned that you havehosted specific opportuit at Caesars with Caesar's Entertainment.
(16:03):
How do your missions both align Caesarswith a volunteer program volunteer program with
Caesars, how do we both align? You know? I think really it's
about getting the community involved. Obviously, working for Caesar's one of the largest
employers here and it's easy for usto do a lot of different things within
(16:23):
the community, but also realizing thatthere's a whole other subset of the community,
smaller businesses that don't always get toget involved in these huge events,
and so how can we, youknow, help with that. How can
we provide opportunities for folks? Andso I think that's one of the great,
you know, aspects of the HostCommittee is how can small businesses get
(16:45):
in law get involved in a largeevent like the Super Bowl? Right?
Obviously, a lot of times ittakes a lot of dollars to get involved,
you know, with the NFL andwith the Super Bowl in particular,
But like I said, there's somuch more opportunity out there. There's so
many grassroots that the NFL does thatthe Host Committee is supporting, and those
are right up our alley as wellof wanting to be intertwined with the community.
(17:10):
Yeah, and you know, justpickback off of that. Caesars.
They don't just you know, talkthe talk, they walk the walk as
well. Whenever we launched the event, we were obviously able to utilize some
of their space. We've held otherevents at their space. Yeah, and
you know, not just that,but of course when we launched, we
gave them access to register and anyof the people that work within their company.
And you know, we had hundredsof folks from Caesars that did register
(17:30):
to volunteer with us. So,you know, he mentions all that,
but they actually, you know,they back it up and it's really cool
to see. I love that,Chris. Are you surprised at the volunteerism
in this city, the spirit ofvolunteer and the spirit of service, because
to me, that's what makes LasVegas wonderful. You know, I'm really
not surprised at all when you thinkabout the city and especially the company that
I work for, Hospitality is atthe forefront. It's it's you know,
(17:53):
all these folks who work in anindustry who are dealing with guests on a
day in a day out business andtrying to provide that great guest experience,
and that runs from you know,somebody who's you know, cleaning rooms to
executives at the company. If you'rewalking the casino floor. I mean,
there's not a day that goes bythat I'm not picking up a piece of
trash that you see on the ground, right Like, I think everybody at
(18:15):
Caesar's kind of has that mindset,and that really kind of goes out to
the community. The city is basedon, you know, that hospitality industry
and being able to provide service forfolks, So I think that lends and
bleeds really well over into volunteering.That's just kind of the next step of
it. And then getting to beup close and personal at these events that
(18:36):
you normally wouldn't get access to isreally an exciting component of that. You
know, we saw it with Fone and we're seeing it with the Super
Bowl. I love that. Andthen in terms of lasting impression that the
Super Bowl will have on Caesar's entertainment, what are you most excited for looking
forward to? Well, hopefully it'sthe next one, you know, I
mean you get one, and certainlyhope with a new stadium that you'll get
(18:57):
into that super Bowl road, andcertainly Roger Goodell has mentioned some of that,
So you know, I think reallyyear one here of super Bowl in
Vegas is kind of laying that groundworkof what can it be here? How
is it going to be unique anddifferent from any other city? And it's
really going to be able to takethose learnings and apply it to like I
(19:18):
said, hopefully you know, fivesix years down the road when it comes
back, you know, fingers crossedand just being able to see what you
can do, what kind of impactyou can make, and how you can
get involved with everybody. Awesome,Well, the super Bowl lesson sixty days
away. Now it's here before weknow it. Has anything surprised you?
In fact, for both of you, Trevor Chris, anything surprised you as
you kind of counted down with therest of the city and the rest of
(19:38):
the NFL, and you know,not necessarily surprised. I mean, certainly
going into this, I thought therewas going to be a ton of excitement
around it. Being born and raisedin Detroit, I was there when the
Super Bowl first came to Detroit,when we got Ford Field, and so
a very similar situation and to seethe city of Detroit rally around that Super
(20:00):
Bowl. And I worked downtown duringthat time, and I got to be
around just all the different events goingon, which was incredibly exciting, even
if you don't get to go tothe game, just everything else that's there.
And I see a lot of thatsame stuff happening now here in Las
Vegas, of I mean, peopleare getting excited about it. There's so
many transplants here in Vegas, soyou know, there's so many teams that
(20:21):
are supported by folks here, andyou know, different different bars to go
to to support your team, andso I think, you know, everybody
here has a has a vested interestin this being one of the best Super
Bowls ever. Yeah, how aboutyou, Trevor. For me, it's
how fast it's gone. I rememberwhen it was two hundred and sixty days
away. Now it's sixty days alway, And it gets real when it gets
(20:42):
that close, for sure, realin a good way. I mean,
there's probably like a lot of nerves, a lot of things that you guys
are all anticipating at various levels.Like it's all the emotions, for sure.
Yeah, you just really really everyday before you clock out. You
make sure you crossed all your tea'sand all your eyes for sure. Very
important. Well, listen, theinitiatives and the things at the Las Vegas
(21:03):
Super Bowl host Committee could not happenwithout great partners like Caesar's enterchain Man.
I know that both of you arevery thankful for each other. So Chris
Evans, vice president of Hospitality Marketingwith Caesars Entertainment, thank you for joining
us. Thank you inside of theVegas Huddle. Hello, I am Joanna
Bowman with iHeartRadio, Chris Matthews withChannel eight here in Las Vegas, and
(21:25):
it's already episode six. This hasbeen amazing how fast time is gone.
We were thinking about, in fact, we were talking with Trevor. Yeah,
two hundred and sixty four days whateveryou were talking. Now it's down
under sixty and over be here beforewe know, February eleventh is going to
be a blast. That whole weeklead what February fifth through the eleventh,
Oh, it'sdayzy fine. There's beena lot of work that's gone into it,
a lot a lot behind the scenes, a lot of partners, a
(21:48):
lot of great organizations involved with allthe magic that happens behind the scenes so
on with us right now during episodesix. So we would like to welcome
Lisa Nichols, vice president of CommunityHealth at Intermounts, and welcome, thank
you. We are so happy tohave you here, and we just love
to learn more about your company's overallsupport of the Las Vegas super Bowl Host
Committee. Yeah, well, thankyou. We're really excited to be supporting
(22:12):
this. We're at Inner Mountain.Our health our goal and every community we're
in is to support the health andwellbeing of our communities, and we do
that by providing healthcare services. Butwe really want to be engaged in the
community. We want to be acommunity leader. We want to be involved
in those events that bring people togetherand create pride and community, and we
(22:33):
want to engage those who work forus in volunteering and giving back to their
community. So being part of thisoffers us all of those opportunities. Yeah,
and it's perfect that we also haveour friend Trevor Bob in studio with
us right now. And how yousaid having your employees feel engaged in a
really important way that we have beenlearning about is through the Super Bowl Host
Committee volunteer program. Yeah, soyou guys have been working together and combining
(22:56):
your organizations up for the greater goodof the cause. Definitely. Yeah.
Inner Mountain Health is one of ourpresenting sponsors. And you know, as
I mentioned for Caesars, Inner MountainHealth not only talking to talk, but
they stepped up to the plate aswell. And I want to say over
three hundred plus of their employees Iregistered to volunteer with us, So it's
not just not just the sponsors,but actually a part of it as well.
(23:18):
Yeah, and they're doing that ontheir own time and on their own
dime. Most of them don't actuallyeven live here. They live, you
know, in other places where InnerMountain has facilities, so they'll be traveling
and they're really just excited and committedto this. That's pretty incredible. How
did that whole relationship work out?When when Las Vegas found out it was
going to host a Super Bowl andyou knew you'd need volunteers the organizations in
(23:42):
town, did you approach them,they approach you. How did all that
work so they could come together magically, all these volunteers for as far as
Inner Mountain Health goes, that's goingto be a better question for you.
When I showed up, we alreadyhad our presenting sponsors. Okay, so
I didn't have to do that.Lest Well, you know, Inner Mountain
is the official health sponsor for theRaiders. You know, we look at
(24:03):
opportunities to be engaged in the community, so this was sort of a no
brainer. We knew that we wantedto do this, and yeah, so
we came together. We're doing it. Yeah. You know you mentioned had
over three hundred that have come fromInner Mountain to help out and volunteer and
be part of the Super Bowl.Now that's I was asking Chris also who
left. That's a great database,these volunteers, this huge base now that
(24:26):
you can work with. Other eventswill come to town. You know,
we're going to get the Final Fourand big football games Allegiance Stadium. They'll
all need volunteers for this stuff.And now you got that base that'll help
out Your people are great. Yeah, that'll be great, and we try
to engage. We have sixty fourthousand employees across seven states. We have
a database of people who volunteer alot of them and we also have a
Dollars for Doers program, So notonly do we get their hours, they're
(24:49):
able to contribute money to a nonprofitorganization when they volunteer, so it's a
double whammy. And yeah, sowe just want to keep sort of playing
this forward and as new events comeforward and new opportunities, we should keep
talking. Definitely. I know they'reexcited. We get a lot of in
around health employees emailing our inbox withquestions and very excitement and I love it.
That's cool. I'd like to talka little bit more about that,
(25:11):
Lisa, because that's a really substantialprogram to be able to have your employees
volunteer and then also give back beyondthat. Yeah, I mean that's incredible.
More companies should do something like that. They should. No, it's
a way to give in the community. It's a way to create health and
well being, right. And myphilosophy has kind of always been when you
give back to your community, yourcommunity gives back to you. Right.
(25:32):
So they must feel a sense ofpride through that program. I think they
feel pride, they feel a senseof connection and meaning and engagement. And
yeah, it's it's really helpful forthe business and it's really helpful for our
employees. Yeah, absolutely, Lisa. Is it easy to go out and
get volunteers to help in this city. It seems like this is like well,
you know, in fact, Chrismentioned it before we left here,
(25:52):
that how this city is kind ofbuilt on service. Yeah whatever, but
it's kind of in our mind sincehere in Las Vegas. So is it
probably easy to when you hey,three hundred probably just like that we got.
Yeah, yeah, there's a lotof excitement in this event, and
I think, yeah, quick,yeah, I was gonna say, I
think they're there are more. Actually, wh would like to come? Do
(26:14):
we heard about now, Lisa?In what ways does Inner moundin Health hope
to enhance its relationship with the localcommunity here in Las Vegas through your sponsorship,
through through the opportunities you've been presentedwith the Las Vegas Super Bowl host
Committee. Yeah, well, wehope that this is just one example to
our community around how we want tobe a leader in the community. We
want to be in the community againbeyond just providing healthcare. So we hope
(26:37):
that people see that. We hopethat as our employees are on the ground
volunteering, that they'll make relationships withwith people who live here, with people
don't live here. People are coming, you know, from all over with
the local businesses and and that thoseconversations will grow organically and we'll just come
up with you know, sort ofmore and opportunities to connect. Right,
sure, Hey, did you knowabout this? Yeah? And then you
(27:00):
know that goes somewhere, Yeah,and it expands. Right, It's all
good stuff happening in the Las Vegascommunity right now. And then also in
terms of your organization, Inner MountainHealth, how do you envision the lasting
impression maybe just not even just withyour organization, but the staff who is
a part of a volunteer program.Oh, I think you know, ongoing
pride, excitement, commitment, loveof this community right which we all have
(27:26):
a love of that community to talkover at Inner Mountain right now is just
as Super Bowl and how excited itis. Well Christmas and then the gotta
get through the holidays first. Butyeah, there is a lot of magic
that goes on behind the scenes andsome really great synergy and partnerships and we
love to hear and love to hearabout, uh, the commitment that Inner
(27:47):
Mountain Health has the Las Vegas SuperBowl host Committee and to the Las Vegas
community in general. Yeah, thankyou very cool, Well, thank you
so much. Lisa Nichols, VicePresident of Community Health at Inner Mountain.
Thank you to the Super Bowl fiftyeight Host Committee sponsors, Caesar's Entertainment,
inter Mountain Health, Howard Hughes,sand Manuel Band of Mission Indians. We'd
(28:07):
also like to thank our partners MGMRewards, Allegiant Airlines, usc PNC Bank,
cevo iHeartMedia, Bank of Nevada,Bank of America, msg sphear Vichy
Properties, and Southwest Gas
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