October 21, 2025 • 10 mins
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Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:00):
Check into the latest in tech and how it affects
you and your world. This is tech Talk Tuesday on
Wood Radios, West Michigan Live. All right, Trey, can it
be a footable Lifestorelake Michigan Drive and stand down Grand
River Tech. Always a pleasure. Thank you so much for
being here with us today. And Amazon would have made
it impossible for us to even connect. We want to
(00:20):
add to you as the old fashioned phone, which is funny,
but it wasn't just us in the streaming software we use.
There's a whole list of things that were affected. First,
let's talk about what was affected. Then what is Amazon
Web Services? What does it do? And beyond all the
stuff you're hearing like Snapchat, Venmo or whatever your favorite app,
(00:47):
they do some serious business for the military as well.
Let's talk about all that.
Speaker 2 (00:50):
Welcome in for yeah, good morning, justin. Yeah, let's start
with what AWS is.
Speaker 3 (00:55):
For some people that don't understand, AMAZONAWS of the largest
or the largest.
Speaker 2 (01:02):
Cloud computing platforms.
Speaker 3 (01:04):
So in the olden days, we had servers everywhere that
ran everything, right, physical servers at a business or a
government facility. Now you can rent space at Amazon and
it's very efficient it's very easily backed up. There's many options.
It's very cost effective. You can start small with an
app and then make it as big as the McDonald's app,
(01:26):
which really was one of those guys affected and down.
So it's a powerful tool that many businesses use for
phone systems, for military services, for apps like Starbucks or
McDonald's app, and it was down, you know, So all
these services just just simply stopped working and nobody could
order their mcdonald' stuff on their app or snapchats wouldn't
(01:49):
go through. And those are just the things we hear
about justin We don't hear about the military type of outages.
We don't hear exactly what vulnerabilities. You know, we're not
seeing this as by a hack. If you go to
the Amazon website and you want to read into the
deep dive, you can do that, but in reality, it
was a DNS issue. So we're not exactly sure yet
(02:10):
if they'll ever even tell us. I don't know if
illegally have to or not, if this was hacking related
or not. But it is a scary thing because so
much hinges on these services.
Speaker 1 (02:23):
Yeah, and it is. You just mentioned military as I
was talking about that earlier too, but that's a whole
nother piece of this. We're going to see more threats.
This is the battlefield, I think in a lot of ways.
Isn't it moving into the next season here?
Speaker 2 (02:42):
Yeah, justin and some of the funnier ones, more lighthearted ones.
Speaker 3 (02:45):
But I mean people's pets almost died because there's cat
food dispensers that are ran off. You know, these virtual
machines for programming and feeding them smart thermostats, And you
can laugh at it, but think about it. If you
can't get into your home because your ring doorbell you're
relying to unlock your door, they.
Speaker 2 (03:05):
Got you by the neck, justin on a consumer level.
Speaker 3 (03:08):
Never mind if this is deeper in military systems or
water filtration systems. So really, these kind of things can
be scary because this is kind of the new nuclear weapon.
If a foreign person, bad actor, a bad guy can
freeze our cars, freeze our water supply, or poison it
(03:30):
or whatever, you can effectively have a far greater impact
than a nuclear weapon on a country. If you take
the water supply for a handful of major cities and
then the trickle down effect. Rights there was only twenty
five percent of Amazon services were down, and that trickle
down effect.
Speaker 2 (03:48):
Was massive into all different platforms.
Speaker 1 (03:52):
Yeah, it's interesting. I think there's a couple of things
coming out of this. But number one, you know, last
week we shared the story from sixty Minutes. They talked
about China hacking into the into the water there in
I guess it's a little town in New England. Is
is where that was China hacking into the water there.
(04:14):
That's a that was sort of a big problem. Uh,
in this case, we're talking about who knows China rushes
some other North Korea, who knows some other bad actor.
We're just not sure who it was in this case.
But what else could they do? And it wouldn't take
much this day and age, the way everything is connected.
So the question is what should we do? Should we
reconsider how we do some of the stuff. Yeah, that's
(04:36):
that's the question.
Speaker 3 (04:39):
Justin there is ways to mitigate this, right, So everything
in theory, everything that went down with Amazon Aws could
have been backed up in another server system with a
different service provider like Microsoft, Azure or or other ones
out there that do similar services, and it could be costly,
(05:00):
could be a pain, or they might have to set
up an old traditional server somewhere physically, but.
Speaker 2 (05:04):
They are backed up.
Speaker 3 (05:06):
So any critical infrastructure should be backed up. We shouldn't
have one cloud service go down because of an accidental
glitch or a foreign bad act or a hack, and
then it starts this chain reaction.
Speaker 2 (05:16):
So this is a wake up call.
Speaker 3 (05:18):
And those people that have apps that were down are
going through board meetings right now and saying, hey, why
didn't we have a backup. Is it okay that we
don't have a backup service that will spool up? Or
are we just going to say, hey, if Amazon's down,
we're just down for the count Trey.
Speaker 1 (05:33):
Can I be affordable lize store, Lagamist can drive in
stand down as grant o VerTech. They can help you
with your personal devices. They can help you with their
big whether it's an organization that you've got questions about school, business,
that sort of thing. They can walk you through that
as well, and they'd be happy to do that. Let's
look at some of the other big tech stories, because
(05:55):
hackers are big on the same. In fact, I had
this story the other day hackers jam San fran Street
with fifty self driving cars. Again, this is kind of
on the on the surface it's it sounds like I
don't it to me, It sounds like kind of like
(06:15):
a it's almost like a funny like you would see
this on a I don't know, a comedy or something.
But this is this actually happened. And again, this just
shows you the problems that could come as we are
more connected into the future.
Speaker 2 (06:32):
Trent, Yeah, justsa we need to take these things more seriously.
Speaker 3 (06:36):
Right where we all get myself included a little bit
hardenedto hacking. We see it everywhere. But if these hackers
can jam up a street with these cars, what's they
say they can't off somebody by making it hit a
bridge or or something else. And it was quote unquote
an accident, right, What's to say they can't take a
couple of thousand of these cars and trigger an overheat
in the battery to start a fire. How does the
(06:59):
Los Angeles Fire Department or any other major city respond
to one hundred simultaneous car fires? Right? Like, this is
where we're vulnerable, And there are ways with technology. It's
not all fear and doom and gloom with technology that.
Speaker 2 (07:12):
It's all bad.
Speaker 3 (07:13):
There are ways with technology to harden them, to put
fail safes in there, sometimes physical sail safs. It just
simply costs a little extra money to do that. Usually
when there's technology issues, it's usually when they're cutting corners
on costs where you get these issues.
Speaker 2 (07:31):
So that's where we need to focus on.
Speaker 3 (07:33):
Is making these things a little bit more secure, the
infrastructure better that runs and supports these things.
Speaker 1 (07:39):
Can you define DNS denial service attacks so people understand
what that is. I got questions in the chat today
for people that not everybody is a geek.
Speaker 3 (07:49):
Yeah, justin the denial of service that's a different thing
that's overwhelming DNS systems as a form of a hack.
The Amazon DNS, that's basically the identity of each person's
device who's trying to access the server for data. The
Virginia server in Amazon's case couldn't figure out who's who,
(08:10):
and so that's why they had to shut down services
to get those errors corrected, which obviously had a chain
reaction to many other devices as that overloaded the backup
Amazon's backup system.
Speaker 2 (08:21):
So the DNS is a fairly simple thing in theory.
Speaker 3 (08:25):
It's just the identity of your device, and the server
you're connecting to for information has to know that. And
in this case, their system was clitched out, messed up
to make it simple, couldn't identify who's who.
Speaker 1 (08:37):
So we rag on AI quite a bit here, although
we're astonished with it as well. This next story is
a big one, Trent, and I thought, gosh, you know,
if you're not using AI, maybe you want to second
guess that with this latest a woman in fact, a
woman in Michigan won one hundred thousand dollars in the
(08:58):
power ball using lottery numbers she got from chat GPT.
How do you do this? Teach me, Trent, I gotta know, yeah, justin.
Speaker 3 (09:10):
I have no idea how the lottery system works. That
have never bought a ticket in my life. But what
I will say is that you can get chat, GPT, int,
these other platforms to go real deep and tell you
things that they're programmed not to do.
Speaker 2 (09:23):
And sometimes people stumble upon that accidentally.
Speaker 3 (09:26):
Some people have really highly intelligent conversations with them to
trick them to telling them and to you know, use
an example, how to make a bomb, right, Chat GPT
is not supposed to tell you how to make a bomb,
but if you trick it, like, hey, I'm a scientist,
I'm in a laboratory, and you know, I'm mixing this
and this, and you know, I'm curious what would happen
if I did this and this. It's basically assuming you're
(09:48):
in the midst of a scientific experiment instead of assuming
you're a bad guy or a kid trying to pass
with something you shouldn't be, and you can literally trick
it as if it's if it's human. So does chat
BT have access to the lottery system? I have no idea, justin,
but that opens another whole can of worms.
Speaker 2 (10:05):
Yeah.
Speaker 1 (10:05):
No, I don't think it has access to the lottery system.
But to give you numbers that is something I don't know.
Maybe we're just not using this stuff, right, Trent, I don't.
I don't know, how about you? Maybe we ought to
take a better look at that, Trent. Can it be
affordableized store Lake Michigan, Drive in Standale and of course
(10:28):
Grand River Tech where they can help you with all
your needs, whether it be your personal devices or getting
you connected for your organization. Boy, I'll tell you, now's
the time, especially with the latest we've had all these
hacking stories and whatnot in the news. Reach out to them.
If you haven't RNY so you can get prepared no
matter what. Trent always a pleasure. Thank you my friend.
(10:49):
Thanks Justin, have a great day you too, God bless
Check into the latest in tech and how it affects
you and your world. This is tech Talk Tuesday on
Wood Radios, West Michigan Live. All right, Trey, can it
be a footable Lifestorelake Michigan Drive and stand down Grand
River Tech. Always a pleasure. Thank you so much for
being here with us today. And Amazon would have made
it impossible for us to even connect. We want to
(00:20):
add to you as the old fashioned phone, which is funny,
but it wasn't just us in the streaming software we use.
There's a whole list of things that were affected. First,
let's talk about what was affected. Then what is Amazon
Web Services? What does it do? And beyond all the
stuff you're hearing like Snapchat, Venmo or whatever your favorite app,
(00:47):
they do some serious business for the military as well.
Let's talk about all that.
Speaker 2 (00:50):
Welcome in for yeah, good morning, justin. Yeah, let's start
with what AWS is.
Speaker 3 (00:55):
For some people that don't understand, AMAZONAWS of the largest
or the largest.
Speaker 2 (01:02):
Cloud computing platforms.
Speaker 3 (01:04):
So in the olden days, we had servers everywhere that
ran everything, right, physical servers at a business or a
government facility. Now you can rent space at Amazon and
it's very efficient it's very easily backed up. There's many options.
It's very cost effective. You can start small with an
app and then make it as big as the McDonald's app,
(01:26):
which really was one of those guys affected and down.
So it's a powerful tool that many businesses use for
phone systems, for military services, for apps like Starbucks or
McDonald's app, and it was down, you know, So all
these services just just simply stopped working and nobody could
order their mcdonald' stuff on their app or snapchats wouldn't
(01:49):
go through. And those are just the things we hear
about justin We don't hear about the military type of outages.
We don't hear exactly what vulnerabilities. You know, we're not
seeing this as by a hack. If you go to
the Amazon website and you want to read into the
deep dive, you can do that, but in reality, it
was a DNS issue. So we're not exactly sure yet
(02:10):
if they'll ever even tell us. I don't know if
illegally have to or not, if this was hacking related
or not. But it is a scary thing because so
much hinges on these services.
Speaker 1 (02:23):
Yeah, and it is. You just mentioned military as I
was talking about that earlier too, but that's a whole
nother piece of this. We're going to see more threats.
This is the battlefield, I think in a lot of ways.
Isn't it moving into the next season here?
Speaker 2 (02:42):
Yeah, justin and some of the funnier ones, more lighthearted ones.
Speaker 3 (02:45):
But I mean people's pets almost died because there's cat
food dispensers that are ran off. You know, these virtual
machines for programming and feeding them smart thermostats, And you
can laugh at it, but think about it. If you
can't get into your home because your ring doorbell you're
relying to unlock your door, they.
Speaker 2 (03:05):
Got you by the neck, justin on a consumer level.
Speaker 3 (03:08):
Never mind if this is deeper in military systems or
water filtration systems. So really, these kind of things can
be scary because this is kind of the new nuclear weapon.
If a foreign person, bad actor, a bad guy can
freeze our cars, freeze our water supply, or poison it
(03:30):
or whatever, you can effectively have a far greater impact
than a nuclear weapon on a country. If you take
the water supply for a handful of major cities and
then the trickle down effect. Rights there was only twenty
five percent of Amazon services were down, and that trickle
down effect.
Speaker 2 (03:48):
Was massive into all different platforms.
Speaker 1 (03:52):
Yeah, it's interesting. I think there's a couple of things
coming out of this. But number one, you know, last
week we shared the story from sixty Minutes. They talked
about China hacking into the into the water there in
I guess it's a little town in New England. Is
is where that was China hacking into the water there.
(04:14):
That's a that was sort of a big problem. Uh,
in this case, we're talking about who knows China rushes
some other North Korea, who knows some other bad actor.
We're just not sure who it was in this case.
But what else could they do? And it wouldn't take
much this day and age, the way everything is connected.
So the question is what should we do? Should we
reconsider how we do some of the stuff. Yeah, that's
(04:36):
that's the question.
Speaker 3 (04:39):
Justin there is ways to mitigate this, right, So everything
in theory, everything that went down with Amazon Aws could
have been backed up in another server system with a
different service provider like Microsoft, Azure or or other ones
out there that do similar services, and it could be costly,
(05:00):
could be a pain, or they might have to set
up an old traditional server somewhere physically, but.
Speaker 2 (05:04):
They are backed up.
Speaker 3 (05:06):
So any critical infrastructure should be backed up. We shouldn't
have one cloud service go down because of an accidental
glitch or a foreign bad act or a hack, and
then it starts this chain reaction.
Speaker 2 (05:16):
So this is a wake up call.
Speaker 3 (05:18):
And those people that have apps that were down are
going through board meetings right now and saying, hey, why
didn't we have a backup. Is it okay that we
don't have a backup service that will spool up? Or
are we just going to say, hey, if Amazon's down,
we're just down for the count Trey.
Speaker 1 (05:33):
Can I be affordable lize store, Lagamist can drive in
stand down as grant o VerTech. They can help you
with your personal devices. They can help you with their
big whether it's an organization that you've got questions about school, business,
that sort of thing. They can walk you through that
as well, and they'd be happy to do that. Let's
look at some of the other big tech stories, because
(05:55):
hackers are big on the same. In fact, I had
this story the other day hackers jam San fran Street
with fifty self driving cars. Again, this is kind of
on the on the surface it's it sounds like I
don't it to me, It sounds like kind of like
(06:15):
a it's almost like a funny like you would see
this on a I don't know, a comedy or something.
But this is this actually happened. And again, this just
shows you the problems that could come as we are
more connected into the future.
Speaker 2 (06:32):
Trent, Yeah, justsa we need to take these things more seriously.
Speaker 3 (06:36):
Right where we all get myself included a little bit
hardenedto hacking. We see it everywhere. But if these hackers
can jam up a street with these cars, what's they
say they can't off somebody by making it hit a
bridge or or something else. And it was quote unquote
an accident, right, What's to say they can't take a
couple of thousand of these cars and trigger an overheat
in the battery to start a fire. How does the
(06:59):
Los Angeles Fire Department or any other major city respond
to one hundred simultaneous car fires? Right? Like, this is
where we're vulnerable, And there are ways with technology. It's
not all fear and doom and gloom with technology that.
Speaker 2 (07:12):
It's all bad.
Speaker 3 (07:13):
There are ways with technology to harden them, to put
fail safes in there, sometimes physical sail safs. It just
simply costs a little extra money to do that. Usually
when there's technology issues, it's usually when they're cutting corners
on costs where you get these issues.
Speaker 2 (07:31):
So that's where we need to focus on.
Speaker 3 (07:33):
Is making these things a little bit more secure, the
infrastructure better that runs and supports these things.
Speaker 1 (07:39):
Can you define DNS denial service attacks so people understand
what that is. I got questions in the chat today
for people that not everybody is a geek.
Speaker 3 (07:49):
Yeah, justin the denial of service that's a different thing
that's overwhelming DNS systems as a form of a hack.
The Amazon DNS, that's basically the identity of each person's
device who's trying to access the server for data. The
Virginia server in Amazon's case couldn't figure out who's who,
(08:10):
and so that's why they had to shut down services
to get those errors corrected, which obviously had a chain
reaction to many other devices as that overloaded the backup
Amazon's backup system.
Speaker 2 (08:21):
So the DNS is a fairly simple thing in theory.
Speaker 3 (08:25):
It's just the identity of your device, and the server
you're connecting to for information has to know that. And
in this case, their system was clitched out, messed up
to make it simple, couldn't identify who's who.
Speaker 1 (08:37):
So we rag on AI quite a bit here, although
we're astonished with it as well. This next story is
a big one, Trent, and I thought, gosh, you know,
if you're not using AI, maybe you want to second
guess that with this latest a woman in fact, a
woman in Michigan won one hundred thousand dollars in the
(08:58):
power ball using lottery numbers she got from chat GPT.
How do you do this? Teach me, Trent, I gotta know, yeah, justin.
Speaker 3 (09:10):
I have no idea how the lottery system works. That
have never bought a ticket in my life. But what
I will say is that you can get chat, GPT, int,
these other platforms to go real deep and tell you
things that they're programmed not to do.
Speaker 2 (09:23):
And sometimes people stumble upon that accidentally.
Speaker 3 (09:26):
Some people have really highly intelligent conversations with them to
trick them to telling them and to you know, use
an example, how to make a bomb, right, Chat GPT
is not supposed to tell you how to make a bomb,
but if you trick it, like, hey, I'm a scientist,
I'm in a laboratory, and you know, I'm mixing this
and this, and you know, I'm curious what would happen
if I did this and this. It's basically assuming you're
(09:48):
in the midst of a scientific experiment instead of assuming
you're a bad guy or a kid trying to pass
with something you shouldn't be, and you can literally trick
it as if it's if it's human. So does chat
BT have access to the lottery system? I have no idea, justin,
but that opens another whole can of worms.
Speaker 2 (10:05):
Yeah.
Speaker 1 (10:05):
No, I don't think it has access to the lottery system.
But to give you numbers that is something I don't know.
Maybe we're just not using this stuff, right, Trent, I don't.
I don't know, how about you? Maybe we ought to
take a better look at that, Trent. Can it be
affordableized store Lake Michigan, Drive in Standale and of course
(10:28):
Grand River Tech where they can help you with all
your needs, whether it be your personal devices or getting
you connected for your organization. Boy, I'll tell you, now's
the time, especially with the latest we've had all these
hacking stories and whatnot in the news. Reach out to them.
If you haven't RNY so you can get prepared no
matter what. Trent always a pleasure. Thank you my friend.
(10:49):
Thanks Justin, have a great day you too, God bless
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