Episode Transcript
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Speaker 1 (00:00):
I'm not pointing any fingers or anything. Let me tell
you we got down the business then with you.
Speaker 2 (00:04):
We did turn yet please do Uh. He's exactly right, Jason.
I mean, you know, I hate, hey, hey man when
you go with sports headlines. Yeah, I'll go and he
interrupts me the whole time, you know.
Speaker 3 (00:16):
I mean, it's throw your baby, troll you.
Speaker 2 (00:19):
That ain't trolling, that's just rude.
Speaker 1 (00:20):
Now, we had a good week and I'm excited that
I get here to move this love having already here
as a guess too.
Speaker 3 (00:26):
Uh part of us.
Speaker 2 (00:28):
Man, That's right, that's refresh everybody. All right, we got
we got garbage and we got trash. Garbage is the
ones in the.
Speaker 1 (00:34):
Receptacles, garbages, household stuff, stuff that tends to stink. Yeah,
just if it smells bad, it's garbage. Bulk trash is
you know, could be a number of different things. It
could be leeve's brush, it could be a mattress, could
be a chair, you know, different things. Yeah, but this
is you know, a lot we talked about last week.
(00:55):
The one thing that we're seeing a lot of is
we're seeing garbage thrown out in the trash, and that
that really needs to kind of come to a halt.
You know. Granted, there are times, you know, it seems
like everybody's getting them a new sixty five inch television
this time of the year, getting ready for football season.
That big box, you know, that's bulk trash. But there
(01:15):
is an alternative that you cut that box up into
small pieces. You can put it in your cart. You
know those are recycling. Take it to one of our
recycle centers, or cut it up, put it in the
put it in your recycle can if you're a recycle customer.
But what we sent, what we see in a lot
of and it's just not very attractive. It's not esthetically pleasing.
(01:36):
You drive in neighborhoods and I don't and I mean
all neighborhoods, and I'm not pointing fingers, not saying north, south, east, west,
whatever what ward. And there's diaper boxes, there's Co Cola
case boxes, just tossed out on the side of the road. Folks.
That's garbage that does not need to be tossed out
on the side of the road. Bulk trash is intended
(01:57):
to be bulk trash. So if we could get the
residents to buy into that and keep that unsightly stuff
off the side of the road. Just think and imagine
how much better our right of ways and curves and
everything will look. And so those are the kind of
things that we want to continue to work on and express.
You know, we're gonna pick it up one way or
the other, but man, it showed us look better if
(02:19):
we're putting it in our cans. Just those kinds of things.
Speaker 2 (02:23):
You all have issue citations.
Speaker 1 (02:25):
We try. You know, the main thing is with that
is you really got to know who did it. You know,
you can't assume, you can't guess, don't. We don't issue citations,
but we do have additional service fees. So like we
talked about unbagged grass. You know, I'm not saying that
(02:47):
you have to bag your grass, but if we're gonna
pick it up during certain times of the year, we're
gonna charge you ten dollars because it is it is hard.
It's like trying to capture sand with your hands wide open.
And so those things start to fly out and then
we get complaints that it's in the middle of the road.
So and then the other things too. If you overfeel
(03:09):
your can, if your can is not if that if
that lid is not closed and it's plot propped open
and there's something stuck in there in garbage piled on top.
That's an additional fee because that takes there is a
liability there. There's an opera there's a chance that that bag,
those bags may fall off in bust, a dog or
(03:29):
a cat or something could get into them and scatter them.
You know that there's a liability there. So if if
you overfill your can as a resident, then you you
could incur a twenty five dollars charge. Uh. And that's
just because of it, and that's based on that's by
our ordinance. Now, don't don't get me wrong. Unless it's
blatantly taking advantage of where they're piling up stuff on
(03:52):
the side of the can, those are the ones that
tend to get the extra fees. If it's just kind
of opening, it's pretty reasonable. My oper do a real
good job of showing a little bit of empathy toward that.
Uh so uh and so our operators as well. They
do work. They do get in and out of the
(04:12):
truck and try to move the can to a certain place.
But again it goes back to UH. If this is
a perpetual problem, if it's week after week after week
that there is a car or something blocking that can
then after about a couple of weeks, then we add
an additional charge for that because that is by ordinance.
You can't do that. Your carts do not need to
(04:34):
be blocked. We have to have access to them. So, uh,
there are a lot of things your original question about
a citation. We tend not to go that route. We
just try to create a response and hopefully get an
opportunity to encourage people to do the right thing. Give us,
(04:55):
say a chance. That's right, and you do a great job.
I mean where I came from. Something like that. They
just leave it. You just said, put it out there, right,
We'll see about next week.
Speaker 2 (05:04):
Yeah, we tell you something. You don't have any place
to put your garbage. You're in trouble now. I don't
generate the garbage I generated when when I had children
at home.
Speaker 1 (05:14):
Nobody does. Yeah, you know.
Speaker 2 (05:16):
And and man, the only time I and you know what,
in my neighborhood and where I travel, it's just occasionally
I'll see one that's the lids up, you know, because now.
Speaker 1 (05:26):
Christmas, oh, now we have.
Speaker 2 (05:28):
Thanksgiving, Christmas.
Speaker 1 (05:29):
Man and bad boys gonna be full. We give total
We you know, a lot of people don't realize that.
We don't advertise it, but Thanksgiving, Christmas to holidays, we
give a lot of grace and amnesty. We understand, you know,
And yeah, it's a little bit extra for us. And
and and in turn, you know, my my staff, my operators,
(05:50):
you know, we take Thanksgiving and we take Christmas too.
So those weeks we're trying to do five days in
three days, and then of course you've got the holiday
after that, and so you've gotten over an amount of
garbage and trash that rolls out. We get that. And
you know what, for the most part, the residents in
the in the in the city, they've been very understanding that, yeah,
(06:11):
we a little bit behind for the next week or so,
but our guys get out there and work hard and
do what they can, and then you know, lo and behold,
we get through Thanksgiving and two and a half weeks later,
here's Christmas. So you know, it just kind of that
that little month and a half right there is kind
of difficult for us. And so uh but we we,
(06:32):
like I said, we just tell the guys, if it's
out there, pick it up and hauled away. Just do
what you can, you know, and uh and and get
it up as quick as we can.
Speaker 2 (06:40):
Yeah, you sell a lot of boxes, you can say.
You just see a lot of trash too.
Speaker 1 (06:43):
Yeah, you know.
Speaker 2 (06:45):
My the'siest thing for me to do is you know,
when they when they roll in there and they're opening
the gifts, I get my fifty five gallon there you go,
black guard contractor bag out and say how you throw it.
Speaker 1 (06:59):
So one of the things that that I'd like to
kind of encourage is is to make sure that everybody
does bag their stuff, that the things that go in
that cart, because you would be surprised at how much
cleaner that is. Uh. You don't have that smell in
your can because you're capturing it. Uh. And you know,
I get it. I would much rather see boxes and
(07:19):
stuff in the cart than on the ground. But again,
a little extra effort from folks goes a long way
in what we do. And if if all the garbage
and listen, I'll be the first one to tell you,
I don't always put stuff in a bag, and I'm
the director of environmental Services, but I'm mindful of it,
and I try to take the time to do it.
Speaker 2 (07:41):
So you know I I do the right thing.
Speaker 1 (07:44):
I put everything in the bad. Well you're perfect, man.
Speaker 2 (07:48):
You know, all three of us throw and often you know,
tell people say, man, I watch fight leaves. Do the
right thing.
Speaker 1 (07:55):
You know. The other day something I come across something
and I was like, what what would sass? What would
you know?
Speaker 2 (08:04):
I throw that Instead of putting a bag out by
the road, I throw grass clippings.
Speaker 1 (08:09):
In my We have courage that we really do.
Speaker 2 (08:13):
You know, I throw them in there. Now. If I
do the whole yard now, it ain't I won't be
able to. I won't have any.
Speaker 1 (08:18):
Room for my garbage. We encourage that a lot for
you know, you know some some of the fifty five
and older communities where they have small yards, you know
they might have fourteen, fifteen, twenty pounds of garbage of
grass that that would be a heavy amount. Uh. You know,
you just take your little push behind electric mower, take
(08:41):
the bagger off and dump it in. You can throw
your garbage on top. That's what I did. We do
with that. We can work with that all day long. Yeah,
that that's something we would like to encourage more of.
Speaker 3 (08:52):
I was gonna say that's good, and then have y'all
talked about just about the by the way, you're on
the mark, trash Talk twelve minutes past the hours, city
up like Environmental Services, Jason Spoon, Jeff as dr Art
leaving before seasons, Federal Credit Union, you're on the mark,
We're in the oath Pede Clintic Studio. Just if you
talked about where if you had something you needed a
freezer or something to be.
Speaker 1 (09:12):
Hauled off, if you call down that I know I'm
coming in. We kind of hit on a little bit.
And what I tried to express with talking with Jeff
last week on our first little spot is if it
is anything, please call us. Hey, I just call us
and let's work through it. You know, there are things that, yeah,
(09:33):
are gonna cost you an additional feat an appliance, for instance,
if it is a non free on appliance like a
washer or a dryer, that's five dollars. Uh. If it's
something that's got free on, it's fifteen dollars, And I'll
be honest with you, that's not me. I'll be honest
with you. If it's pushed out to the edge, usually
(09:56):
some of these scrap metal pirates, you're gonna get it
before we we get through it. Oh god, yeah, and so,
but we do also have a recycle place. We have
a metals bind in an appliance bind that you can
put if you know, if you've got a couple of
nephews or sons or grandkids or whatever and their stout
boys put on the back of a pickup truck, you
(10:17):
can roll it off the back. Doesn't cost a thing.
All it is is effort. But again, construction to breed
when if you're remodeling, you're redoing a bathroom or something.
You know, we got to charge a little bit for
that because that's a different that's a different product. And so,
but what we don't want is somebody just throw it
out there without you know, consulting with us, because there
may be another way that we can capture that, or
(10:40):
we might have a recommendation, or if it's a big job,
you can get with us. And we have roll off
dumpsters and we would much rather capture that in that
dumpster than people piling it out in front of their house.
Speaker 2 (10:51):
Let's just say, my privatey fence goes around my backyard.
Speaker 1 (10:55):
Yep.
Speaker 2 (10:55):
How much it is, you know, it's a lot of
it's a lot it's probably.
Speaker 1 (11:00):
Twenty five years old.
Speaker 2 (11:02):
Let's just say I got ready to replace it and
say I do as your self thing, what do I
do with that?
Speaker 1 (11:08):
So, for instance, if you're gonna do it yourself, we
would recollie. So you're entitled to uh, that's wood. That
is a wood. That is a wood product, not a
lot of metal involved, not a lot of extra pieces.
If you're taking down a fence and you're doing it yourself,
the resident, and you're taking a down section by section,
you take a few sections out there, put it on
(11:30):
your curb. We're gonna get it that week. You take
that whole fence down and stack it up ten feet tall,
and you're taking up part edge of the road, then
that becomes a construction debris pile. There's a difference. We're
gonna charge a little extra because you're entitled as a
resident five yards that's about two and a half scoops
of our claw. How about that. So if you can
(11:53):
be patient, there is a way to do it. But
if you're not in a hurry, then you got to
pay for that hurry. That's just so. If you're in
a hurry, you gotta pa that's the world we live
in you make a big pile, you're gonna have to
pay a little something. Okay.
Speaker 3 (12:04):
Now, not to interrupt you, who how do you pay?
How does it come?
Speaker 1 (12:07):
Okay? You we put it on your power Okay, that's
what I want. Okay, we put it on your power bill.
You will be you will be made aware of That's
what I want to know. We will pick this pile
up for this amount.
Speaker 3 (12:17):
You ain't going out there handing a bill going okay,
we'll be today's charge.
Speaker 1 (12:22):
Yeah, send it way, Okay. The only thing that goes
on after the fact is when some kind of violation
has acme. I got yeh uh. You know, we just
put that on it. That's in that's public information, that's
in our ordinance. So like I said that the unbacked grass,
the overfill cans not putting you, not pulling you can
out and uh and it's up against the house. So
(12:43):
now we've got cameras on a truck. So we we
we kind of we ventured off into this and now
we're getting more and more accountable, not only for ourselves
but for but our residents. Uh. You know, we used
to have one hundred, one hundred and fifty missed pickups
on Friday. Well, now, our truck's were taking pictures of
this when the cart's up against the house, oh with
(13:04):
the address, and when somebody calls and says, hey, you
missed my ken, Well, sir, ma'am, we've got a picture
of it. It was at your house on this date,
on this time. And so technically we could say, oh,
well you didn't have if you can out when we
come back, it's twenty five dollars, But we don't do that.
We just say, okay, it wasn't out. You made a mistake.
(13:26):
Please don't do this again. We're gonna get you on Friday. Now. Listen,
there are people that are humble and they give us
a call. Oh, the truck just went up the street.
I forgot, you know what. We turned the truck around
right then. Yeah, we're not here. We're not the when
you know, we're not a brick wall. We're not. If
(13:48):
you're honest with us, we're going to do everything within
our power to help you out.
Speaker 2 (13:53):
Well, I tell you my story that they were over
on the other side of the road. They already come through,
and I just loaded up on my truck and caught
up with him and said, hey, man, you don't because
I didn't put it out.
Speaker 1 (14:03):
We took it. The guys will do it. They will
one another can.
Speaker 2 (14:06):
They picked one up, they pick yours up and put
it back on.
Speaker 3 (14:08):
Oh the can, I'm sorry, you meant I'm sorry.
Speaker 2 (14:11):
Oh no, I think if yeah, you took your.
Speaker 3 (14:14):
Can down.
Speaker 1 (14:16):
There a week we uh, you know, we get we
get the scenario. Sometimes people are on vacation and uh,
you know, they come in late at night. Next day
is their garbage day, and they forget you know, oh man,
now they're out of sorts. You give us a good
honest reason, we're gonna help you out that day. But
if it's about hey, you know, this is the crazy thing.
(14:40):
We get this call all the time. We've probably had
it twice this week, but it's it's lessening and lessening
as we get more and more accountable. But we get
this call you didn't even you didn't pick nothing up
on on on the whole street. And so we go
out there and guess what everybody else's can was was
dumped that for one individual. And so those kinds of
(15:04):
things we have to deal with, you know, on a
fairly regular basis. But again, uh, the guys, you can't fault.
Our guys they get out there and they really do
get as Yeah, we got we got some ladies out
there too, and then the bulk trash, you know, it's
it's we have specific routes, and then we also have
some some checks and balances in place to have extra
(15:27):
people out there during heavy times or if we have
people that are out sick. There's just a lot of
good things in place to help us avoid missing picking
up guards.
Speaker 3 (15:39):
And you even have a makeup date, don't you, Jason
on trap for if y'all get behind in the city
a day to come back through if something happens with Yeah,
that's Friday Fridays is kind.
Speaker 1 (15:48):
Of our catch'll try to get caught up miss things
that kind of stuff too.
Speaker 3 (15:52):
All right, now, at one time we were talking you
and this may be if I'm out of line, stop
but you may be going into commercial business with it.
Speaker 1 (16:00):
You are actually in the commercial But but now listen,
I say that we're in we call that the commercial
side of our section. But we're not out here trying
to gain business. We went into the commercial side of it.
The dumpsters, uh, the front load dumpsters that you see
in high density locations like apartment complexes, trailer parks and
(16:21):
so on and uh and so we did that because
we felt like we could manage that better. Uh and
so instead of going to a third party. And uh
and you know, as it seems right now, we our
guys are doing a really good job. We're having less
complaints about overfield and uh, and it gives us a
little more authority to when so if they're doing something
(16:45):
wrong in our dumpsters, then we can really kind of
crack down on that and encourage them to do the
right thing. And uh. And sometimes we have to put
a little a little bit of a service fee out
there when you do the wrong thing. And uh, you know,
just be honest. We look at even though even though
it's an apartment complex and there's four dumpsters out there
(17:06):
and there's one hundred and fifty residents in this apartment complex,
we look at that as if you straighten that out
as a road. Every one of them have a ninety
five yard cart and that's what their entitlement for twenty
six dollars a month is. And so when those dumpsters
become overfilled, then we look at that as your cart's overfield,
you're you're leaving garbage. When they leaving garbage and stuff
(17:28):
around that dumpster, then that we view that as this
is your front of your house and you're leaving garbage
on the ground, so you are subject to a twenty
five dollars overage fee. And so in an apartment complex.
Be honest, we we don't know who's doing it. That's
what I was gonna say, So guess what we do
and tell we tell the property manager's up front. If
(17:50):
they overfill and you can't manage this area, then everybody
in this complex is gonna get charged twenty five dollars.
You have to do that about once, Yeah, I bet,
and there is usually a correction of place. That's hard,
but you know, that's that's just sometimes you just got
to do things to get a response so that you
(18:11):
have the opportunity to encourage people to do the right thing.
And you know what, we don't have that very often.
It's very very few and far between. Uh, just sometimes
we have to do that just to kind of get
that response.
Speaker 2 (18:23):
And it's hard tot grot around when it's connected to
your power.
Speaker 1 (18:25):
It is, that's exactly right. And again we're not trying
to be a stone wall. We just want to keep
everything cleaned up. We don't want our streets, we don't
want our communities smelling bad. Uh. You know, it could
be a whole lot worse. I tell you we're not perfect.
We're still working on getting things more efficient and and
(18:46):
and getting the things that we miss from time to time.
But I tell you you can't ask for a better
staff than what we've got an environmental services, because they
get after and they get after it every day, and
it's and you know, really we work six days week.
On Saturdays, we have a small crew that comes in
and does the downtown manages our our sites that are
(19:07):
open on the weekends. Uh, we're contributing to the to
the football Friday nights. We have swapped out all their
cans for some of our red top cans. They've got
wheels on them, so now the custodial staff doesn't have
to tote bags. We've got a planning place where at
the end of the night they just roll those carts
out the back gate, line them up. We come get
(19:29):
them Saturday morning and pick the cans up. You know,
we're here to help, we really all. I love that.
Speaker 2 (19:34):
And I'll wash the trucks every day every day.
Speaker 1 (19:37):
Yes, you wash them out. They get the bulky part
out of it. There's a trough, there's a thing that's
a catch all. They make sure they clean those out.
They wash the xterior, the garbage bodies. They open up
the back tail gate, it tilts a little bit and
they wash that out. Uh, trucks are washed every day,
(19:58):
trash trucks. They get washed about twice a week because
they don't get the smelly stuff in there. But our
garbage structure washed out every day. That's unbelievable. I think
that's it, and it is. And the trucks look good
on the road too.
Speaker 3 (20:11):
Yeah, anything else, Jason, No, no, no where.
Speaker 1 (20:14):
Just thank you for having us. We'll get into some sports.
Speaker 3 (20:17):
So we got more want some trash, get into some
other things when we get the ground rule, you know
the basis.
Speaker 1 (20:27):
You stay with us.
Speaker 3 (20:28):
We've got some more time. We're gonna talk some sports.
Oplock Envils, Environmental Services trash talk right here on the
mark every Thursday, eight o five
I'm not pointing any fingers or anything. Let me tell
you we got down the business then with you.
Speaker 2 (00:04):
We did turn yet please do Uh. He's exactly right, Jason.
I mean, you know, I hate, hey, hey man when
you go with sports headlines. Yeah, I'll go and he
interrupts me the whole time, you know.
Speaker 3 (00:16):
I mean, it's throw your baby, troll you.
Speaker 2 (00:19):
That ain't trolling, that's just rude.
Speaker 1 (00:20):
Now, we had a good week and I'm excited that
I get here to move this love having already here
as a guess too.
Speaker 3 (00:26):
Uh part of us.
Speaker 2 (00:28):
Man, That's right, that's refresh everybody. All right, we got
we got garbage and we got trash. Garbage is the
ones in the.
Speaker 1 (00:34):
Receptacles, garbages, household stuff, stuff that tends to stink. Yeah,
just if it smells bad, it's garbage. Bulk trash is
you know, could be a number of different things. It
could be leeve's brush, it could be a mattress, could
be a chair, you know, different things. Yeah, but this
is you know, a lot we talked about last week.
(00:55):
The one thing that we're seeing a lot of is
we're seeing garbage thrown out in the trash, and that
that really needs to kind of come to a halt.
You know. Granted, there are times, you know, it seems
like everybody's getting them a new sixty five inch television
this time of the year, getting ready for football season.
That big box, you know, that's bulk trash. But there
(01:15):
is an alternative that you cut that box up into
small pieces. You can put it in your cart. You
know those are recycling. Take it to one of our
recycle centers, or cut it up, put it in the
put it in your recycle can if you're a recycle customer.
But what we sent, what we see in a lot
of and it's just not very attractive. It's not esthetically pleasing.
(01:36):
You drive in neighborhoods and I don't and I mean
all neighborhoods, and I'm not pointing fingers, not saying north, south, east, west,
whatever what ward. And there's diaper boxes, there's Co Cola
case boxes, just tossed out on the side of the road. Folks.
That's garbage that does not need to be tossed out
on the side of the road. Bulk trash is intended
(01:57):
to be bulk trash. So if we could get the
residents to buy into that and keep that unsightly stuff
off the side of the road. Just think and imagine
how much better our right of ways and curves and
everything will look. And so those are the kind of
things that we want to continue to work on and express.
You know, we're gonna pick it up one way or
the other, but man, it showed us look better if
(02:19):
we're putting it in our cans. Just those kinds of things.
Speaker 2 (02:23):
You all have issue citations.
Speaker 1 (02:25):
We try. You know, the main thing is with that
is you really got to know who did it. You know,
you can't assume, you can't guess, don't. We don't issue citations,
but we do have additional service fees. So like we
talked about unbagged grass. You know, I'm not saying that
(02:47):
you have to bag your grass, but if we're gonna
pick it up during certain times of the year, we're
gonna charge you ten dollars because it is it is hard.
It's like trying to capture sand with your hands wide open.
And so those things start to fly out and then
we get complaints that it's in the middle of the road.
So and then the other things too. If you overfeel
(03:09):
your can, if your can is not if that if
that lid is not closed and it's plot propped open
and there's something stuck in there in garbage piled on top.
That's an additional fee because that takes there is a
liability there. There's an opera there's a chance that that bag,
those bags may fall off in bust, a dog or
(03:29):
a cat or something could get into them and scatter them.
You know that there's a liability there. So if if
you overfill your can as a resident, then you you
could incur a twenty five dollars charge. Uh. And that's
just because of it, and that's based on that's by
our ordinance. Now, don't don't get me wrong. Unless it's
blatantly taking advantage of where they're piling up stuff on
(03:52):
the side of the can, those are the ones that
tend to get the extra fees. If it's just kind
of opening, it's pretty reasonable. My oper do a real
good job of showing a little bit of empathy toward that.
Uh so uh and so our operators as well. They
do work. They do get in and out of the
(04:12):
truck and try to move the can to a certain place.
But again it goes back to UH. If this is
a perpetual problem, if it's week after week after week
that there is a car or something blocking that can
then after about a couple of weeks, then we add
an additional charge for that because that is by ordinance.
You can't do that. Your carts do not need to
(04:34):
be blocked. We have to have access to them. So, uh,
there are a lot of things your original question about
a citation. We tend not to go that route. We
just try to create a response and hopefully get an
opportunity to encourage people to do the right thing. Give us,
(04:55):
say a chance. That's right, and you do a great job.
I mean where I came from. Something like that. They
just leave it. You just said, put it out there, right,
We'll see about next week.
Speaker 2 (05:04):
Yeah, we tell you something. You don't have any place
to put your garbage. You're in trouble now. I don't
generate the garbage I generated when when I had children
at home.
Speaker 1 (05:14):
Nobody does. Yeah, you know.
Speaker 2 (05:16):
And and man, the only time I and you know what,
in my neighborhood and where I travel, it's just occasionally
I'll see one that's the lids up, you know, because now.
Speaker 1 (05:26):
Christmas, oh, now we have.
Speaker 2 (05:28):
Thanksgiving, Christmas.
Speaker 1 (05:29):
Man and bad boys gonna be full. We give total
We you know, a lot of people don't realize that.
We don't advertise it, but Thanksgiving, Christmas to holidays, we
give a lot of grace and amnesty. We understand, you know,
And yeah, it's a little bit extra for us. And
and and in turn, you know, my my staff, my operators,
(05:50):
you know, we take Thanksgiving and we take Christmas too.
So those weeks we're trying to do five days in
three days, and then of course you've got the holiday
after that, and so you've gotten over an amount of
garbage and trash that rolls out. We get that. And
you know what, for the most part, the residents in
the in the in the city, they've been very understanding that, yeah,
(06:11):
we a little bit behind for the next week or so,
but our guys get out there and work hard and
do what they can, and then you know, lo and behold,
we get through Thanksgiving and two and a half weeks later,
here's Christmas. So you know, it just kind of that
that little month and a half right there is kind
of difficult for us. And so uh but we we,
(06:32):
like I said, we just tell the guys, if it's
out there, pick it up and hauled away. Just do
what you can, you know, and uh and and get
it up as quick as we can.
Speaker 2 (06:40):
Yeah, you sell a lot of boxes, you can say.
You just see a lot of trash too.
Speaker 1 (06:43):
Yeah, you know.
Speaker 2 (06:45):
My the'siest thing for me to do is you know,
when they when they roll in there and they're opening
the gifts, I get my fifty five gallon there you go,
black guard contractor bag out and say how you throw it.
Speaker 1 (06:59):
So one of the things that that I'd like to
kind of encourage is is to make sure that everybody
does bag their stuff, that the things that go in
that cart, because you would be surprised at how much
cleaner that is. Uh. You don't have that smell in
your can because you're capturing it. Uh. And you know,
I get it. I would much rather see boxes and
(07:19):
stuff in the cart than on the ground. But again,
a little extra effort from folks goes a long way
in what we do. And if if all the garbage
and listen, I'll be the first one to tell you,
I don't always put stuff in a bag, and I'm
the director of environmental Services, but I'm mindful of it,
and I try to take the time to do it.
Speaker 2 (07:41):
So you know I I do the right thing.
Speaker 1 (07:44):
I put everything in the bad. Well you're perfect, man.
Speaker 2 (07:48):
You know, all three of us throw and often you know,
tell people say, man, I watch fight leaves. Do the
right thing.
Speaker 1 (07:55):
You know. The other day something I come across something
and I was like, what what would sass? What would
you know?
Speaker 2 (08:04):
I throw that Instead of putting a bag out by
the road, I throw grass clippings.
Speaker 1 (08:09):
In my We have courage that we really do.
Speaker 2 (08:13):
You know, I throw them in there. Now. If I
do the whole yard now, it ain't I won't be
able to. I won't have any.
Speaker 1 (08:18):
Room for my garbage. We encourage that a lot for
you know, you know some some of the fifty five
and older communities where they have small yards, you know
they might have fourteen, fifteen, twenty pounds of garbage of
grass that that would be a heavy amount. Uh. You know,
you just take your little push behind electric mower, take
(08:41):
the bagger off and dump it in. You can throw
your garbage on top. That's what I did. We do
with that. We can work with that all day long. Yeah,
that that's something we would like to encourage more of.
Speaker 3 (08:52):
I was gonna say that's good, and then have y'all
talked about just about the by the way, you're on
the mark, trash Talk twelve minutes past the hours, city
up like Environmental Services, Jason Spoon, Jeff as dr Art
leaving before seasons, Federal Credit Union, you're on the mark,
We're in the oath Pede Clintic Studio. Just if you
talked about where if you had something you needed a
freezer or something to be.
Speaker 1 (09:12):
Hauled off, if you call down that I know I'm
coming in. We kind of hit on a little bit.
And what I tried to express with talking with Jeff
last week on our first little spot is if it
is anything, please call us. Hey, I just call us
and let's work through it. You know, there are things that, yeah,
(09:33):
are gonna cost you an additional feat an appliance, for instance,
if it is a non free on appliance like a
washer or a dryer, that's five dollars. Uh. If it's
something that's got free on, it's fifteen dollars, And I'll
be honest with you, that's not me. I'll be honest
with you. If it's pushed out to the edge, usually
(09:56):
some of these scrap metal pirates, you're gonna get it
before we we get through it. Oh god, yeah, and so,
but we do also have a recycle place. We have
a metals bind in an appliance bind that you can
put if you know, if you've got a couple of
nephews or sons or grandkids or whatever and their stout
boys put on the back of a pickup truck, you
(10:17):
can roll it off the back. Doesn't cost a thing.
All it is is effort. But again, construction to breed
when if you're remodeling, you're redoing a bathroom or something.
You know, we got to charge a little bit for
that because that's a different that's a different product. And so,
but what we don't want is somebody just throw it
out there without you know, consulting with us, because there
may be another way that we can capture that, or
(10:40):
we might have a recommendation, or if it's a big job,
you can get with us. And we have roll off
dumpsters and we would much rather capture that in that
dumpster than people piling it out in front of their house.
Speaker 2 (10:51):
Let's just say, my privatey fence goes around my backyard.
Speaker 1 (10:55):
Yep.
Speaker 2 (10:55):
How much it is, you know, it's a lot of
it's a lot it's probably.
Speaker 1 (11:00):
Twenty five years old.
Speaker 2 (11:02):
Let's just say I got ready to replace it and
say I do as your self thing, what do I
do with that?
Speaker 1 (11:08):
So, for instance, if you're gonna do it yourself, we
would recollie. So you're entitled to uh, that's wood. That
is a wood. That is a wood product, not a
lot of metal involved, not a lot of extra pieces.
If you're taking down a fence and you're doing it yourself,
the resident, and you're taking a down section by section,
you take a few sections out there, put it on
(11:30):
your curb. We're gonna get it that week. You take
that whole fence down and stack it up ten feet tall,
and you're taking up part edge of the road, then
that becomes a construction debris pile. There's a difference. We're
gonna charge a little extra because you're entitled as a
resident five yards that's about two and a half scoops
of our claw. How about that. So if you can
(11:53):
be patient, there is a way to do it. But
if you're not in a hurry, then you got to
pay for that hurry. That's just so. If you're in
a hurry, you gotta pa that's the world we live
in you make a big pile, you're gonna have to
pay a little something. Okay.
Speaker 3 (12:04):
Now, not to interrupt you, who how do you pay?
How does it come?
Speaker 1 (12:07):
Okay? You we put it on your power Okay, that's
what I want. Okay, we put it on your power bill.
You will be you will be made aware of That's
what I want to know. We will pick this pile
up for this amount.
Speaker 3 (12:17):
You ain't going out there handing a bill going okay,
we'll be today's charge.
Speaker 1 (12:22):
Yeah, send it way, Okay. The only thing that goes
on after the fact is when some kind of violation
has acme. I got yeh uh. You know, we just
put that on it. That's in that's public information, that's
in our ordinance. So like I said that the unbacked grass,
the overfill cans not putting you, not pulling you can
out and uh and it's up against the house. So
(12:43):
now we've got cameras on a truck. So we we
we kind of we ventured off into this and now
we're getting more and more accountable, not only for ourselves
but for but our residents. Uh. You know, we used
to have one hundred, one hundred and fifty missed pickups
on Friday. Well, now, our truck's were taking pictures of
this when the cart's up against the house, oh with
(13:04):
the address, and when somebody calls and says, hey, you
missed my ken, Well, sir, ma'am, we've got a picture
of it. It was at your house on this date,
on this time. And so technically we could say, oh,
well you didn't have if you can out when we
come back, it's twenty five dollars, But we don't do that.
We just say, okay, it wasn't out. You made a mistake.
(13:26):
Please don't do this again. We're gonna get you on Friday. Now. Listen,
there are people that are humble and they give us
a call. Oh, the truck just went up the street.
I forgot, you know what. We turned the truck around
right then. Yeah, we're not here. We're not the when
you know, we're not a brick wall. We're not. If
(13:48):
you're honest with us, we're going to do everything within
our power to help you out.
Speaker 2 (13:53):
Well, I tell you my story that they were over
on the other side of the road. They already come through,
and I just loaded up on my truck and caught
up with him and said, hey, man, you don't because
I didn't put it out.
Speaker 1 (14:03):
We took it. The guys will do it. They will
one another can.
Speaker 2 (14:06):
They picked one up, they pick yours up and put
it back on.
Speaker 3 (14:08):
Oh the can, I'm sorry, you meant I'm sorry.
Speaker 2 (14:11):
Oh no, I think if yeah, you took your.
Speaker 3 (14:14):
Can down.
Speaker 1 (14:16):
There a week we uh, you know, we get we
get the scenario. Sometimes people are on vacation and uh,
you know, they come in late at night. Next day
is their garbage day, and they forget you know, oh man,
now they're out of sorts. You give us a good
honest reason, we're gonna help you out that day. But
if it's about hey, you know, this is the crazy thing.
(14:40):
We get this call all the time. We've probably had
it twice this week, but it's it's lessening and lessening
as we get more and more accountable. But we get
this call you didn't even you didn't pick nothing up
on on on the whole street. And so we go
out there and guess what everybody else's can was was
dumped that for one individual. And so those kinds of
(15:04):
things we have to deal with, you know, on a
fairly regular basis. But again, uh, the guys, you can't fault.
Our guys they get out there and they really do
get as Yeah, we got we got some ladies out
there too, and then the bulk trash, you know, it's
it's we have specific routes, and then we also have
some some checks and balances in place to have extra
(15:27):
people out there during heavy times or if we have
people that are out sick. There's just a lot of
good things in place to help us avoid missing picking
up guards.
Speaker 3 (15:39):
And you even have a makeup date, don't you, Jason
on trap for if y'all get behind in the city
a day to come back through if something happens with Yeah,
that's Friday Fridays is kind.
Speaker 1 (15:48):
Of our catch'll try to get caught up miss things
that kind of stuff too.
Speaker 3 (15:52):
All right, now, at one time we were talking you
and this may be if I'm out of line, stop
but you may be going into commercial business with it.
Speaker 1 (16:00):
You are actually in the commercial But but now listen,
I say that we're in we call that the commercial
side of our section. But we're not out here trying
to gain business. We went into the commercial side of it.
The dumpsters, uh, the front load dumpsters that you see
in high density locations like apartment complexes, trailer parks and
(16:21):
so on and uh and so we did that because
we felt like we could manage that better. Uh and
so instead of going to a third party. And uh
and you know, as it seems right now, we our
guys are doing a really good job. We're having less
complaints about overfield and uh, and it gives us a
little more authority to when so if they're doing something
(16:45):
wrong in our dumpsters, then we can really kind of
crack down on that and encourage them to do the
right thing. And uh. And sometimes we have to put
a little a little bit of a service fee out
there when you do the wrong thing. And uh, you know,
just be honest. We look at even though even though
it's an apartment complex and there's four dumpsters out there
(17:06):
and there's one hundred and fifty residents in this apartment complex,
we look at that as if you straighten that out
as a road. Every one of them have a ninety
five yard cart and that's what their entitlement for twenty
six dollars a month is. And so when those dumpsters
become overfilled, then we look at that as your cart's overfield,
you're you're leaving garbage. When they leaving garbage and stuff
(17:28):
around that dumpster, then that we view that as this
is your front of your house and you're leaving garbage
on the ground, so you are subject to a twenty
five dollars overage fee. And so in an apartment complex.
Be honest, we we don't know who's doing it. That's
what I was gonna say, So guess what we do
and tell we tell the property manager's up front. If
(17:50):
they overfill and you can't manage this area, then everybody
in this complex is gonna get charged twenty five dollars.
You have to do that about once, Yeah, I bet,
and there is usually a correction of place. That's hard,
but you know, that's that's just sometimes you just got
to do things to get a response so that you
(18:11):
have the opportunity to encourage people to do the right thing.
And you know what, we don't have that very often.
It's very very few and far between. Uh, just sometimes
we have to do that just to kind of get
that response.
Speaker 2 (18:23):
And it's hard tot grot around when it's connected to
your power.
Speaker 1 (18:25):
It is, that's exactly right. And again we're not trying
to be a stone wall. We just want to keep
everything cleaned up. We don't want our streets, we don't
want our communities smelling bad. Uh. You know, it could
be a whole lot worse. I tell you we're not perfect.
We're still working on getting things more efficient and and
(18:46):
and getting the things that we miss from time to time.
But I tell you you can't ask for a better
staff than what we've got an environmental services, because they
get after and they get after it every day, and
it's and you know, really we work six days week.
On Saturdays, we have a small crew that comes in
and does the downtown manages our our sites that are
(19:07):
open on the weekends. Uh, we're contributing to the to
the football Friday nights. We have swapped out all their
cans for some of our red top cans. They've got
wheels on them, so now the custodial staff doesn't have
to tote bags. We've got a planning place where at
the end of the night they just roll those carts
out the back gate, line them up. We come get
(19:29):
them Saturday morning and pick the cans up. You know,
we're here to help, we really all. I love that.
Speaker 2 (19:34):
And I'll wash the trucks every day every day.
Speaker 1 (19:37):
Yes, you wash them out. They get the bulky part
out of it. There's a trough, there's a thing that's
a catch all. They make sure they clean those out.
They wash the xterior, the garbage bodies. They open up
the back tail gate, it tilts a little bit and
they wash that out. Uh, trucks are washed every day,
(19:58):
trash trucks. They get washed about twice a week because
they don't get the smelly stuff in there. But our
garbage structure washed out every day. That's unbelievable. I think
that's it, and it is. And the trucks look good
on the road too.
Speaker 3 (20:11):
Yeah, anything else, Jason, No, no, no where.
Speaker 1 (20:14):
Just thank you for having us. We'll get into some sports.
Speaker 3 (20:17):
So we got more want some trash, get into some
other things when we get the ground rule, you know
the basis.
Speaker 1 (20:27):
You stay with us.
Speaker 3 (20:28):
We've got some more time. We're gonna talk some sports.
Oplock Envils, Environmental Services trash talk right here on the
mark every Thursday, eight o five
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