September 3, 2025 • 7 mins
"Can ordering 18,000 water cups at Taco Bell save humanity from AI?"In this laugh-out-loud, thought-provoking episode of The Ben and Skin Show, hosts Ben Rogers, Jeff “Skin” Wade, Kevin “KT” Turner, and Krystina Ray tackle the bizarre intersection of fast food, artificial intelligence, and southern restaurant drama.First up: AI at the Taco Bell drive-thru, where a customer hilariously broke the system by ordering 18,000 water cups. The gang dives into the implications of AI in everyday life, from glitchy McDonald’s bots to the existential question: Do delivery robots deserve empathy? Skin’s sci-fi musings and Krystina’s emotional reaction to a robot getting hit by a car spark a surprisingly deep conversation about the soul of machines.Then, the show shifts gears to a spicy southern scandal: Cracker Barrel’s rebrand backlash. A 93-year-old former CEO goes off on the new logo, calling it “pitiful” and accusing the new leadership—who came from Taco Bell—of throwing \$700 million “out in the street.” The team breaks down the culture clash, the logo drama, and the hilarious comparison of the new CEO to Garth from Wayne’s World.
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Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:00):
Ben and Skin Show ninety one point one the Egle.
Speaker 2 (00:02):
Let's go ahead and give away these Addison Octoberfest tickets.
You have to have your iHeart app, click on the
microphone with the talkback feature. First person to leave their name,
their phone number, their email address, and what movie did
Ben go send the theater by himself a couple of
days ago. It's one word. It's in the theaters now.
He was just talking about it at the top of
(00:22):
the show. If you were listening, you know, first person
that can tell us the name of the movie Ben
just on the theater by himself a couple of days ago.
We'll win these tickets. Addison Octoberfest coming here in a
few weeks. It's always a really good time, all right.
We have double sports news, good stuff going on for
the Mavericks, another shocking NBA story.
Speaker 1 (00:41):
But right now it's time for this tunes. It's time
for all Okay.
Speaker 3 (00:55):
So I think AI is creeping into our lives in
a lot of different ways, including the drive through. Have
you guys ever gone to the drive through and you
notice that it is automated to some extent, there's some
type of automated message and then they kind of cut
off and then they'll talk to you in person.
Speaker 1 (01:10):
I don't think of that as being AI.
Speaker 4 (01:11):
I just thought that's like pre recorded thing that plays
the minute you hit the you know, it notices you're
waiting at the drive through menu, so it's like, will
you be using your McDonald's app today?
Speaker 5 (01:22):
Stuff like that.
Speaker 2 (01:22):
So I think I assumed that we're pretty close to
robots taking our orders.
Speaker 5 (01:27):
If they the Taco Bell in downtown Dallas off seventy five,
it is all AI and it completely freaked me out.
The first time I went through there, I was like, yeah.
Speaker 3 (01:38):
And I think Taco Bell has been vocal about using AI,
so I think that's why this is a thing.
Speaker 4 (01:42):
Well wait, like how what does it sound like?
Speaker 1 (01:44):
Well, you're about to hear.
Speaker 3 (01:46):
I don't know.
Speaker 1 (01:46):
Yeah, you're about to hear. But this is how.
Speaker 3 (01:48):
This is how a person defeated Taco Bell's AI last night.
Speaker 4 (01:52):
Hi, welcome to Taco Bell.
Speaker 1 (01:54):
What can I get started for you today? Can I
get eighteen thousand water cups? Please? They had to go
to the human about to say okay. I was like, okay,
(02:17):
it's beautiful. They have to do it. I mean, if
you order it, they have to do it. Multiple articles today.
Taco Bell rethinks it's AI strategy.
Speaker 3 (02:25):
Taco Bell is adjusting it's AI, it's voice AI plans.
Speaker 4 (02:29):
That guy's a hero is It's kind of like body
mcboat face. You asked the public to name a boat
and they name it body mc boat face. But it's
better than that because we all know that AI is
going to ruin our future and the future employment of
all of our kids and everything.
Speaker 1 (02:43):
It's going to take all the jobs.
Speaker 4 (02:44):
Yeah, it's heroes like that out on the front line
who are putting the system on trial that are saving
all our asses.
Speaker 1 (02:50):
This is why we need to colonize Mars. Let's just
scar was the goal, get to Mars and then not
let AI come with us.
Speaker 3 (02:59):
The thing about have you guys stumbled upon these like
walking robots and stuff. You guys have seen them over
the years, but they're they're making more of them. And
the other day a car ran over one of those robots.
Speaker 1 (03:08):
Because the robot.
Speaker 3 (03:09):
The robot kind of got tripped up a little bit
and didn't know where it was in the street.
Speaker 1 (03:13):
And the car was driving. Okay, go ahead. Because you're
pulling existentialism into this, is it?
Speaker 5 (03:21):
The little tiny delivery robot because I saw one in
downtown the other day.
Speaker 1 (03:25):
Those are cute? Is it game? What are they called?
Self driven car that ran over a robot? No, it
was a person.
Speaker 3 (03:34):
The person was turning the robot had it was walking
like on a sidewalk, and one of its steps took
him like to the street, and it ended up turning
and like walking across the street and the car just
nailed it.
Speaker 1 (03:46):
It wasn't the cute little thing. Okay, it's a guy.
It's a walking little robot guy.
Speaker 2 (03:50):
Her reaction is at the core of every science fiction movie.
Do you empathize with the emulation of humanity?
Speaker 1 (03:57):
And she did?
Speaker 2 (03:58):
I mean this is like Blade writer, it's every sci
fi movie that's coming out now.
Speaker 1 (04:02):
That is an incredible reason just.
Speaker 3 (04:03):
Try and deliver the little cute things are like that
they don't have a soul.
Speaker 1 (04:08):
Yeah, but they it's like getting upset that your lawnmower
does it work?
Speaker 4 (04:11):
It's do they not have a soul? That's what the
movies are all about, Like, I think there might be
a soul in there, but the.
Speaker 3 (04:18):
Ones that look like humans and are walking, I got
no empathy for them. Yeah, and they hit one of
them Waimo.
Speaker 2 (04:25):
When I went to Austin, Waimo freaked me out. I
know you experienced that when you went to San Francisco.
Speaker 1 (04:31):
No, I didn't. I just kept seeing them drive by
and I'm like, man, this is weird.
Speaker 3 (04:36):
McDonald's ended its AI drive through test with IBM last
year because of the systems glitches and lower than expected
accuracy rates. Taco Bell's Cheap Digital Technology Officer Dane Matthews
of the Dane Matthews Band said the company is now
thinking about where and where not to deploy this technology
because busier restaurants may benefit more from a human taking orders.
Speaker 1 (04:59):
That thought that to put a.
Speaker 3 (05:01):
Person at your restaurant in the position to go well,
some ahole, especially think about how you drunk people go
through Taco Bell. Some a hole just ordered eighteen thousand
water cups. I gotta stop what I'm doing right now
and go, Okay, what can I get for you, sir?
And that's the different in the pre recorded message and
d Ai, Yeah, it's taking your order.
Speaker 1 (05:18):
That's all you have. It's kind of crazy.
Speaker 2 (05:21):
Now.
Speaker 1 (05:21):
The other story we have involves cracker Barrel.
Speaker 3 (05:24):
Christiana. I sit you the tweet you have this tweet
I sent to your email. This is the old guy,
the old CEO of Cracker Barrel. Old man, he's ninety
three years old.
Speaker 1 (05:32):
Is he the guy in the logo? Uh? He kind
of did look similar to him.
Speaker 6 (05:37):
I'm tired.
Speaker 3 (05:38):
And what you're gonna hear in a second is him
bitching about the new lady who implemented the logo change,
trying to clean up the clutter.
Speaker 1 (05:47):
Yep, and she came from Taco Bell. Ironically, Ah, she's
a I logo rolled out the other day.
Speaker 6 (05:54):
Oh that's crazy. That's nothing. That's a bland nothing. It
uh pitiful.
Speaker 1 (06:03):
Do you think she knows the story of Cracker Barrel.
Speaker 6 (06:05):
I don't think so. I heard she was a Taco Bell,
but ons Taco Bell know about Cracker Barrel and count food,
and the food is something that did need to work
all her spending seven hundred million dollars to do that
is all I've been doing, not just throwing money out
(06:25):
the street logo.
Speaker 3 (06:27):
Man, what what do you say about the seven hundred
million that's sewing money out in the street.
Speaker 2 (06:32):
That was like the total losses that was the cost
of their rebrand, But it also entailed doing stuff. It's
right because they were going to change their gift shop,
but that was on the Twitter account in wokeness.
Speaker 4 (06:47):
If she if she looked like I don't know, who's
the guy in Walking Tall we talked about yesterday, Jodn Baker.
If she looked like Jodn Baker, no one would have
had a problem with the remodel, the whole Reaper. No
one would have had a problem.
Speaker 3 (07:01):
Everyone's got a problem that she looks like Garth from Waynesworth,
Pride and Man.
Speaker 1 (07:05):
Ninety three year olds usually offer some pretty good insight
unless you know about country food.
Speaker 4 (07:10):
Good job, all right, well done, all right. Coming up next,
we go around the sports. Are the Clippers involved in
a new massive scandal and a big new contract in town.
Speaker 1 (07:19):
That's all coming your way next
Ben and Skin Show ninety one point one the Egle.
Speaker 2 (00:02):
Let's go ahead and give away these Addison Octoberfest tickets.
You have to have your iHeart app, click on the
microphone with the talkback feature. First person to leave their name,
their phone number, their email address, and what movie did
Ben go send the theater by himself a couple of
days ago. It's one word. It's in the theaters now.
He was just talking about it at the top of
(00:22):
the show. If you were listening, you know, first person
that can tell us the name of the movie Ben
just on the theater by himself a couple of days ago.
We'll win these tickets. Addison Octoberfest coming here in a
few weeks. It's always a really good time, all right.
We have double sports news, good stuff going on for
the Mavericks, another shocking NBA story.
Speaker 1 (00:41):
But right now it's time for this tunes. It's time
for all Okay.
Speaker 3 (00:55):
So I think AI is creeping into our lives in
a lot of different ways, including the drive through. Have
you guys ever gone to the drive through and you
notice that it is automated to some extent, there's some
type of automated message and then they kind of cut
off and then they'll talk to you in person.
Speaker 1 (01:10):
I don't think of that as being AI.
Speaker 4 (01:11):
I just thought that's like pre recorded thing that plays
the minute you hit the you know, it notices you're
waiting at the drive through menu, so it's like, will
you be using your McDonald's app today?
Speaker 5 (01:22):
Stuff like that.
Speaker 2 (01:22):
So I think I assumed that we're pretty close to
robots taking our orders.
Speaker 5 (01:27):
If they the Taco Bell in downtown Dallas off seventy five,
it is all AI and it completely freaked me out.
The first time I went through there, I was like, yeah.
Speaker 3 (01:38):
And I think Taco Bell has been vocal about using AI,
so I think that's why this is a thing.
Speaker 4 (01:42):
Well wait, like how what does it sound like?
Speaker 1 (01:44):
Well, you're about to hear.
Speaker 3 (01:46):
I don't know.
Speaker 1 (01:46):
Yeah, you're about to hear. But this is how.
Speaker 3 (01:48):
This is how a person defeated Taco Bell's AI last night.
Speaker 4 (01:52):
Hi, welcome to Taco Bell.
Speaker 1 (01:54):
What can I get started for you today? Can I
get eighteen thousand water cups? Please? They had to go
to the human about to say okay. I was like, okay,
(02:17):
it's beautiful. They have to do it. I mean, if
you order it, they have to do it. Multiple articles today.
Taco Bell rethinks it's AI strategy.
Speaker 3 (02:25):
Taco Bell is adjusting it's AI, it's voice AI plans.
Speaker 4 (02:29):
That guy's a hero is It's kind of like body
mcboat face. You asked the public to name a boat
and they name it body mc boat face. But it's
better than that because we all know that AI is
going to ruin our future and the future employment of
all of our kids and everything.
Speaker 1 (02:43):
It's going to take all the jobs.
Speaker 4 (02:44):
Yeah, it's heroes like that out on the front line
who are putting the system on trial that are saving
all our asses.
Speaker 1 (02:50):
This is why we need to colonize Mars. Let's just
scar was the goal, get to Mars and then not
let AI come with us.
Speaker 3 (02:59):
The thing about have you guys stumbled upon these like
walking robots and stuff. You guys have seen them over
the years, but they're they're making more of them. And
the other day a car ran over one of those robots.
Speaker 1 (03:08):
Because the robot.
Speaker 3 (03:09):
The robot kind of got tripped up a little bit
and didn't know where it was in the street.
Speaker 1 (03:13):
And the car was driving. Okay, go ahead. Because you're
pulling existentialism into this, is it?
Speaker 5 (03:21):
The little tiny delivery robot because I saw one in
downtown the other day.
Speaker 1 (03:25):
Those are cute? Is it game? What are they called?
Self driven car that ran over a robot? No, it
was a person.
Speaker 3 (03:34):
The person was turning the robot had it was walking
like on a sidewalk, and one of its steps took
him like to the street, and it ended up turning
and like walking across the street and the car just
nailed it.
Speaker 1 (03:46):
It wasn't the cute little thing. Okay, it's a guy.
It's a walking little robot guy.
Speaker 2 (03:50):
Her reaction is at the core of every science fiction movie.
Do you empathize with the emulation of humanity?
Speaker 1 (03:57):
And she did?
Speaker 2 (03:58):
I mean this is like Blade writer, it's every sci
fi movie that's coming out now.
Speaker 1 (04:02):
That is an incredible reason just.
Speaker 3 (04:03):
Try and deliver the little cute things are like that
they don't have a soul.
Speaker 1 (04:08):
Yeah, but they it's like getting upset that your lawnmower
does it work?
Speaker 4 (04:11):
It's do they not have a soul? That's what the
movies are all about, Like, I think there might be
a soul in there, but the.
Speaker 3 (04:18):
Ones that look like humans and are walking, I got
no empathy for them. Yeah, and they hit one of
them Waimo.
Speaker 2 (04:25):
When I went to Austin, Waimo freaked me out. I
know you experienced that when you went to San Francisco.
Speaker 1 (04:31):
No, I didn't. I just kept seeing them drive by
and I'm like, man, this is weird.
Speaker 3 (04:36):
McDonald's ended its AI drive through test with IBM last
year because of the systems glitches and lower than expected
accuracy rates. Taco Bell's Cheap Digital Technology Officer Dane Matthews
of the Dane Matthews Band said the company is now
thinking about where and where not to deploy this technology
because busier restaurants may benefit more from a human taking orders.
Speaker 1 (04:59):
That thought that to put a.
Speaker 3 (05:01):
Person at your restaurant in the position to go well,
some ahole, especially think about how you drunk people go
through Taco Bell. Some a hole just ordered eighteen thousand
water cups. I gotta stop what I'm doing right now
and go, Okay, what can I get for you, sir?
And that's the different in the pre recorded message and
d Ai, Yeah, it's taking your order.
Speaker 1 (05:18):
That's all you have. It's kind of crazy.
Speaker 2 (05:21):
Now.
Speaker 1 (05:21):
The other story we have involves cracker Barrel.
Speaker 3 (05:24):
Christiana. I sit you the tweet you have this tweet
I sent to your email. This is the old guy,
the old CEO of Cracker Barrel. Old man, he's ninety
three years old.
Speaker 1 (05:32):
Is he the guy in the logo? Uh? He kind
of did look similar to him.
Speaker 6 (05:37):
I'm tired.
Speaker 3 (05:38):
And what you're gonna hear in a second is him
bitching about the new lady who implemented the logo change,
trying to clean up the clutter.
Speaker 1 (05:47):
Yep, and she came from Taco Bell. Ironically, Ah, she's
a I logo rolled out the other day.
Speaker 6 (05:54):
Oh that's crazy. That's nothing. That's a bland nothing. It
uh pitiful.
Speaker 1 (06:03):
Do you think she knows the story of Cracker Barrel.
Speaker 6 (06:05):
I don't think so. I heard she was a Taco Bell,
but ons Taco Bell know about Cracker Barrel and count food,
and the food is something that did need to work
all her spending seven hundred million dollars to do that
is all I've been doing, not just throwing money out
(06:25):
the street logo.
Speaker 3 (06:27):
Man, what what do you say about the seven hundred
million that's sewing money out in the street.
Speaker 2 (06:32):
That was like the total losses that was the cost
of their rebrand, But it also entailed doing stuff. It's
right because they were going to change their gift shop,
but that was on the Twitter account in wokeness.
Speaker 4 (06:47):
If she if she looked like I don't know, who's
the guy in Walking Tall we talked about yesterday, Jodn Baker.
If she looked like Jodn Baker, no one would have
had a problem with the remodel, the whole Reaper. No
one would have had a problem.
Speaker 3 (07:01):
Everyone's got a problem that she looks like Garth from Waynesworth,
Pride and Man.
Speaker 1 (07:05):
Ninety three year olds usually offer some pretty good insight
unless you know about country food.
Speaker 4 (07:10):
Good job, all right, well done, all right. Coming up next,
we go around the sports. Are the Clippers involved in
a new massive scandal and a big new contract in town.
Speaker 1 (07:19):
That's all coming your way next
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