Health and Wellness Show 09-02-2023

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Episode Transcript

(00:35):
And good morning again. We nowshift our attention and our focus over to
your health and your wellness. Yes, it is the Health and Wellness Show.
Time for that once again here onone of three point five FM and
five sixty a m w VOC.Good morning to you if you're just joining
us. My name is Gary David, and yes, it is a football
season. It is Labor Day weekend. A lot going on here. Our

(00:56):
best game cut coverage starts at fourthirty this after noon as the Gamecocks of
the tar Heels tangle in Charlotte.Christopher Thompson and our team will be on
three hours before that kickoff for eachand every game Cock football game. Of
course, that makes it four thirtytodays I just mentioned and right afterwards,
your phone calls, your comments,your reaction on the postgame calling show.

(01:17):
The fifth quarter begins as soon asthat final whistle blows, so it's that
time again. Coming up, we'lltalk to Mike Brown, he's the owner
of Molly Made. You know somethingthat's back in the news now, whether
you like it or not, asCOVID, and you may know some folks
who have who have already had it. We've seen a rise in number of
cases and in hospitalizations. So sometips on how to keep your home clean

(01:38):
and some of the things that theyfocus on when it comes to keeping your
home cleaning free of viruses. We'lldiscuss that and we'll talk about the law
too. Jim Snell from the LawVast of James Snow will be joining us
for the next half hour, butwe get the ball allly today. Get
this thing kicked off with Aaron Plotfrom Massage Mechanics. Good morning, Aaron,
Good morning. How are you?Oh? You are just a rare

(01:59):
sunshine. This aren't ship I tendto be once I've had my coffee.
You must have had your coffee,but it takes me about three before I
get to that point. But goodfor you. All right, we want
to talk today about well joint replacementsurgeries, not that you you don't know
you you don't do joint replacement surgeries, but no, but I definitely don't

(02:22):
provide them, but we can.We want to talk about some of the
things that you and therapeutic massages cando. Specifically, I think we can
talk about hip and knee replacements.So many of those going on these days,
not just they've become very popular.Yeah, they're all the rage,
not just post surgery, but presurgery as well. Yeah, yeah,

(02:46):
So you know, hip and kneereplacement surgeries are offering you know, pops
to paying free mobility for you know, a lot of different populations whose joint
function has diminished, you know,to age illness, injuries, or just
over uses. And so it's notreally a big surprise that the population of

(03:07):
these procedures is surging. And wewere looking at some studies the other day,
and a twenty nineteen study in theJournal of Rheumatology projected that the number
of total knee replacement surgeries performed inthe United States was going to jump from
about one million in twenty twenty tomore than one point nine million by twenty

(03:30):
thirty, lots more. And thentotal hip replacements were also expected to jump
from about half a million to abouteight hundred and fifty thousand in that same
period. Now, what that meansis that there are going to be a
lot more people dealing with these somewhatlong and ard recoveries from knee and keep

(03:53):
replacement, and massage can actually playa pretty crucial role in that recovery process.
One of the things that it cando post surgical is it soothes the
guarding reaction of tissue, which helpsthem return to normal functions. So in
effect, we're communicating to the centralnervous system through the tissue that the trauma

(04:16):
of the surgery is over and thatit doesn't need to protect itself as much
anymore, and the nervous system andthe tissues can return to that pre trauma
norm And and not only that,but it also helps to reduce the inflammation
and the swelling that can also happenfrom you know, purposefully cutting muscle,

(04:41):
phone and even the inflammation that comesfrom having a foreign object, you know,
in your body, because a lotof these replacement parts are not you
know, they're not necessarily going tobe natural bone right right. The but
but that that part I expected,you know, the post surgical swelling and

(05:03):
such. But let's go back fora second because this intrigues me. You
you're talking about how the nervous systemis sending signals to the brain, and
so there's a way to manipulate thatto tell the brain, hey, everything
is honky doory again. And youcan do this through theraputic massage. Absolutely
you can. So a lot ofthe types of therapies that we're doing.

(05:26):
They help to realign the tissue andit also helps to reduce dysfunction and tissue
like trigger points production. So whenthe trigger points are produced, they're not
allowing those tissues to you know,work through their range emotion and stretch the
way they're supposed to. And thatputs undue strain on really delicate systems that

(05:49):
are already traumatized. So when you'reworking within these these post surgical and you
know, inflamed area is that arehaving all this trauma, you know,
us going in and very gently workingwith tissue and working it out does send
signals to you know, to thatnervous system pathway to to kind of reconnect

(06:13):
and it helps to restore that neutral, natural function and and you know,
like we were saying too, there'ssome some post surgical stuff that will you
know, go ahead and talk aboutas well. And you know, you
want your patients to go into surgerywith the weight bearing structure as neutral,

(06:36):
balance and functional as possible, Soyou really really want to make sure that
you are talking with your client.So you know, say I have a
client who's coming in and they tellme, you know, I'm scheduled to
have a hip replacement in a month. Okay, Well, in that case,
a partnership with their broader care teamcan begin before their surgery, and

(06:59):
we can use massage aimed at softeningthe tissue by using myofacial release prior to
that operation. And we can alsoscreen for muscle and tissue related issues such
as like lag link discrepancies or anytype of imbalance within some of those connecting
tissues to that joint. So there'sa lot that we can do to kind

(07:24):
of prep you in a way forsurgery and to get those tissues ready for
what's going to come. It soundsas though when it comes to the preopt
things you can do, it's almostas just relaxing that tissue. Then then
once the trauma does arrive in theform of a hip or knee replacement,
does that make the tissue less proneto I guess if it's if it's loose

(07:46):
rather than tighter, it's a it'sa good thing. I guess you're telling
me, well, you want itas neutral as possible, So if it's
overly tight, then it's going tobe holding in a position that's not neutral.
And so yeah, you definitely wantthose tissues at their natural resting length,
so that when they are cut andrepaired, you're not losing a whole

(08:09):
lot of that length. But alsotoo, you know, scar tissue will
form and it also shortens things,and we can do a lot with that
scar tissue post surgical or free surgical, because sometimes with some of these situations,
you know, especially in the instancethat there's been an injury or some
really long term repetitive strain, wecan loosen up scar tissues that's already there,

(08:35):
We can soften that out. Wecan make sure that it is going
in the direction of maximum stretch thatwe want it to go in that your
muscle tissue and your range of motionneeds it to go in. So that's
something else that can happen as well, is that we can you know,
essentially get everything back to the bestit can be before you go in for

(08:58):
that surgery. We can help withthat, depending of course on you know,
severity of things and what's going onprior to that. The most important
things they're in a pre surgical situationis communication teams talking with you know,
their their audio surgeons and there youknow, physical therapists and their orthopedies and

(09:22):
things like that. How often doesthat really happen though, Aaron, I
mean, I've never really the firstI'm hearing of you can do things with
massage preopt. Is that something thathappens in a great majority of patients these
days, or it happens a goodbit a lot more than you would think,

(09:43):
And a lot of times our patientsdon't even really know, Like they're
already our patients, they're coming in, they're getting massages and all of that,
and then they happen to mention like, oh, I'm having surgery on
such and such dates, you know, and we already know that there's been
an issue at all, and sothey keep that communication with us, and
we can then say, oh,all right, well listen, we can

(10:03):
do these things. We can doX y Z to help at that surgery
beforehand, and you know, onceyou're cleared to come back in usually about
six weeks post surgery, you know, depending on the surgery, you know,
we can work with their care teamsand we can get them back in
there and start working in conjunction withthe physical therapists and the orthopedis to restore

(10:24):
those range emotions and those healthy neuralpathways for the muscle tissue but for somebody
who's not let's say one of yourclients. I mean, are orthopedic surgeons
routinely letting patients know, hey,this is something you might want to look
into. Some do. There area few in town that definitely do a
lot of stuff with joint replacement surgeries. Though you're looking at people who have

(10:48):
been dealing with like rheumatoid arthritis orosteoarthritis, where you know they've had issues
for a while, and you knowthose There are animatory arthritic conditions, there
are you know, arthritic conditions whereit just wears down cartilage and phone and
and so. A lot of timespeople who are struggling with long term issues

(11:11):
for joint replacement candidacy, they're comingto us beforehand for relief for those issues,
before surgeries even on the table.So it's rare that I have somebody
just show up and say like,oh, hey, I have to have
my knee replaced, and the doctorsaid that this should be a thing.
They're normally patience beforehand. I havehad a couple of instances where I've had

(11:35):
people who were in physical therapy tryingto kind of ward off surgery as long
as possible and they didn't necessarily knowthat massage could help with all that,
and the physical therapists have referred themover to us and said, hey,
look, this can be something thatcan help extend out, you know,
the need for surgery. But thentoo, you know, we have a

(11:56):
lot of people contact us post surgical. That's the main time when people really
get you know, they're calling becauseof all the swelling, the edema,
and plus you know, people havetold them, hey, scar tissue,
you're swelling all these various different things. Their doctors have told them, this
can really help with that, youknow. And and depending on the surgery,

(12:18):
and depending on the physicians and thesurgeons and what their ideas and experience
are, that determines pretty much howclosely post surgical we get our hands on
people. I don't think I've everasked you this question, but again we're
talking about therapeutic massages here. Withmassage mechanics. If someone's in a situation

(12:39):
where they have had that that jointreplacement, and the doctor has told them
it'd be a good idea for youto go, and again massages is in
that situation. Is any of uscovered by insurance companies, it can be
that depends entirely on the insurance company. We don't specifically build for it,
and there are a lot of hoopsand red tapes that you have to go

(13:03):
through for that. A lot ofinstances we can hand over, you know,
we can do a request form andwe can hand over our notes and
our financial statements for that patient andthey can turn them into their insurance company
and they can either get reimbursed orthe insurance will cover that. Insurance doesn't
cover a whole lot of that,and if it does, it is very

(13:26):
very specific as to where it covers. So if you come in after a
knee replacement and you're getting therapeutic workdone to help reduce the swelling and to
increase your range of motion and tohelp those muscle tissues heal, we can
only work on that knee. Wecannot get anywhere else. We cannot work

(13:46):
anywhere else. We can only workon that knee. And the main thing
for therapeutic massage post surgically is yes, we're going to work on those areas,
but there are a ton of othercompensory issues that have happened during your
six weeks of you know, healingand everything you've been compensating in ways that
you're probably not even aware of,and so that can lead to ankle and

(14:11):
side dysfunction in those muscles, lowback pain, headaches, all kinds of
things like that. So we're reallylooking at the whole picture when you come
in and see us and how manytimes were going to be working on those
joints, but we're also going tobe looking at all the connecting structures and
making sure that everything's working in theway that it should. Anybody who's had

(14:33):
joint issues and that they know this, but what happens so often is when
you get a bum knee or abum hip or whatever, Yeah, you
wind up compensating for that and youwind up messing something else up in the
other leg, the other knee,the other hip exactly exactly, and not
just in that other you know kindof bilateral joint. You also look at,

(14:54):
you know, the way those muscleconnections work from your feet all the
way up to your head. Youknow, everything is nected. And so
if one thing on one side isyou know, having to be compensated for
and all the other muscles in yourbody you're kind of picking up that flat.
There's gonna be a lot of wear, and there's gonna be a lot
of strain, and so that's goingto cause trigger points to develop, that's

(15:16):
going to cause muscle strains to happen. That's going to cause a bunch of
different imbalances throughout the rest of yoursystem. And so that's when you start
getting people with like some si jointimbalances that are causing some pain from like
psiatic stuff or just low back pain. You get a lot of hip pain,
even with knee replacements, you geta lot of hip pain. And

(15:37):
then there's also foot and ankle issuesthat happen from all of this as well.
Especially if you know you're on crutchesand you're you're having to kind of
rebalance all of that, You're goingto be messing up your shoulders, in
your neck and your upper back aswell. Wow, the list goes on
and on. It really does,you know, And that's why it's so
important to have a team in place, and you know, it's really important

(16:00):
for patience to ask about these thingswith their orthopedies and their physical therapists say
like, Hey, you know,this is something that I'm really interested in.
Can it help? Can I haveyou discuss this with my massage therapists,
so that we have a whole teamworking on us and making sure that
I get well as quickly as possible. And that's kind of the way medicine

(16:21):
is going anyway. Not maybe notquick enough in many cases, but the
collaborative team effort, yeah, theholistic approach trying to get therapies out there.
And that's the great thing is thatmodern you know, traditional medicine is
starting to realize that there are somealternative things that can treat the entire person

(16:41):
and not necessarily just medicate them withyou know, the latest prescription or what
have you. There's definitely a placefor you know, prescriptions and certain drugs
and things like that. There's certainlyis a place for those. But I
think a lot of people are learningto realize that there was an over prescription

(17:02):
issue for a while. And ohyeah, you know, I get a
ton of people in my office whothey don't want to take anything, you
know, they're they're very like,they stay away from it all, from
anti inflammatories to antibiotics, you know, and they're just not a big fan
of them unless they absolutely have noother choice. And so that's why a
lot of people are kind of leaningtowards these alternative therapies, whether it be

(17:26):
massage, acupuncture, chiropractic care ofthings like that. Okay, so did
the recap post off we you're talkingabout, but we also start all talking
about pre op At what point intime? What should time frame be?
You know, you're going to havea hip replacement and knee replacement, it's
coming up. When should you startgetting a pre op massage to get ready
for that? I would say generallyabout four weeks beforehand, depending on how

(17:51):
frequently you're going to be able tocome in. And they don't have to
be long situations, you know,it doesn't have to be even a full
body sit and we can work onyour pelvic girdle, we can work on
the knees, we can work onwhatever. And that's all going to be
kind of figured out when you comein and get your assessments done. As
are there other issues we need toaddress as well before surgery before you know,

(18:14):
so that they don't get exasperbated duringyour recovery. You know, like
if you're already having upper shoulder,you know, upper back, neck,
shoulder issues, that's going to getworse during your recovery because you aren't going
to be able to move around asmuch. You're gonna be laying down a
lot, et cetera. So youknow, if there are other issues,
then you know we've got to seethat. But I generally say usually about
four weeks before your surgery we canstart really looking at stuff and making sure

(18:40):
that everything is aligned the way itshould and that the inflammation levels in your
body or as low as they canbe good plot Bessage Mechanics. How to
folks that reach you guys and getset up Aaron So. Our office phone
number is eight oh three five twozero six two nine one. We are
located at two the seven A CharterOak Road here in Lexington, inside the

(19:03):
Crafty Draft Complex. Or you cango on our website at www dot Massage
Mechanics at thee dot com. There'sa booking app there as well as answers
to most general questions. So definitelycheck us out there and uh, you
know, if you've used us,leave a review there you go eron.
Thank you so much, have yourselfa great weekend. It's my absolute pleasure.

(19:26):
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(21:18):
time then we're back. It's theLabor Day. In addition the Helvid Welders
Show. And thank you so muchfor starting you week off off weekend that
is off with us. I hopeyou enjoy a nice long ones. It's
the start off college football season.While technically it started last weekend, but

(21:41):
nobody was paying attention to that.It's this weekend. Mike Brown is in
now from from Molly Bad. Rightlast weekend was I didn't pay attention?
Well, I watched Netre Dame game. Well, that's true. They hit
noty game and Navy play last play. Yeah, so Netre Dame got their
easy win. Yes, yep,yep. Always overhyped if you asked me,

(22:03):
But there it is. And thatwas, of course the final opponent
for the Game Cocks last year inthat Bowl game down in Jacksonville, and
the game Cocks kicking it off tonight, uh seven thirty our best game cot
coverage four thirty this afternoon here onthe station with the best game cut coverage
one of three point five FMN fivesixty AM WVO. Seeing you'll probably hear

(22:23):
me say that again, probably acouple of times this hour. All right,
Mike, good to see you again. Good to see it. Gary.
Should we divulge at the roy Georgiafan, Yeah, you can do,
okay, see you're proud of it, Georgia grab. Well, you
know it took a long time ofcrying on the weekend, so oh,
don't talk. Don't talk to meabout crowd all right, So we uh,

(22:48):
boy, as much as you hateto even talk about this, we
got to talk about it today becauseit's rearing his ugly head again. Not
to pandemic levels, but to COVIDis back and we're's increased numbers of people,
you know, catching code. It'shard to tell these days because you
know, pretty much everybody's doing ahome test, right and then they'd get
reported to d HEX. So youknow, the XS not reporting these numbers

(23:11):
anyway, but if they were again, it wouldn't be anything like the numbers
we saw back during the pandemic.But we are seeing a rise in hospitalizations
again, not to that level,but enough to a level where you your
your customers are talking about it,right they are. You know, we
see the newscasts of where COVID's backin the news story, which it doesn't
hit home until you start to hearit locally. Especially our customer base have

(23:36):
have been bringing it up a lotlately and it is a concern on our
on our customers and other people inthe community's minds. So we have to
address it. And the good thingis that Molly made cleaning, san sanitation
and your house actually can help preventthe COVID virus. So we're just keeping

(23:56):
our typical protocols in place and hopefullyhelping a lot of people. Now you've
been the owner money made here inin this area just a year about a
year, so so I don't Idon't know if during the height of the
pandemic that I'm sure created some issuesfor companies like Euros and getting into homes.
Yeah, actually so cleaning companies werewere deemed a central workers so the

(24:22):
cleaning companies could remain open. Alot of cleaning companies across the country had
had incredible years because they would comein and sanitize your home and provide a
great service. And unfortunately I missedthat that time period, but you probably
the probably had customers that well.I don't know if anything of the outside
coming right, because that's that's anissue, right, so if you know,

(24:45):
I think a lot of cleaning companiessaw that that down to that downturn.
But on the other side, especiallycommercial cleaning companies coming in to do
office space, you know, sanitizingdisinfecting the office space was big forget people
back to work. But we wetry to do is on a regular maintenance
program in your home to fight thecod virus. Well, you and I've

(25:06):
been talking about this for the lastmonth or so anyway before this became at
least a news eye of again,and it's more than news eye of my
know a lot of people who havecome down with it again. But you've
talked about how important keeping your homeclean is for just this very reason for
viruses like like COVID. You guysat Molly Made, you don't use this

(25:30):
office shelf products, so you don't. It's a different thing here. We
don't. We use a commercial grade, hospital grade chemical solutions. I think
one of the most alarming things thatI've learned since buying the Molly Made was
you walk in your Target or Walmartor Sam's Club, and you see all
the different brands that were aware of, you know, mister Clean, fabulous,

(25:52):
so whatever it may be, andthen they proudly label those products as
killing viruses ninety nine point nine percentof the time the and they do,
but they you're correct, they do. But what they call the dwell time,
so that has to sit for overthirty minutes wet on that surface.

(26:15):
That's just unrealistic. Nobody's gonna spray, you know, mister clean, uh
spray on your countertop and leave itthere for thirty minutes or longer wet before
they wipe it off. It's justnot realistic. Our dwell times, for
our chemicals are you know, aminute or less. So we know we're
gonna kill those viruses almost on contact. I've never actually looked closely at the

(26:40):
fine print on those kind of cleaners. They actually they say that that has
to be sit there for that long. You know, I don't think it
doesn't. I mean they will sayit will kill COVID virus. They say
that, but they don't talk aboutthe dwell times interesting, you know,
I don't know if you dear again, Let's hope what we're seeing right now

(27:03):
when it comes to COVID is theextent of it. Let's hope it doesn't
get any worse. It probably willa bit, but we sort of didn't
want to go back to the timeswe were in. But does the re
emergence of that, does that changeyour process and your procedure. Do you
guys do anything differently than maybe youdidn't do before? You know, I

(27:25):
think one thing is if a customerrequests we have something, we will wear
masks in the house. Now sureyou know, some customers don't mind that,
but some do. I think.You know, our protocols are to
make sure our staff are healthy.If anyone has any kind of a symptom,
we test them immediately. Thank goodness, we haven't had any issues,

(27:45):
but we're always monitoring those. Ifthere is an outbreak, we're going to
shut it down as quick as possiblenot to spread it to any of our
employees or our customers. So it'sreally just you know, monitoring the situation,
making sure that we're delivering that goodservice to our customers and try to
prevent it if we can. Haveyou, I'm just curious, have you

(28:07):
heard from any of your customers whobecause as we've talked about before, you
can pick the schedule you want tobe on as a moneymade customer. It
can be bi weekly, it couldbe once a month, I guess it
could be every week. Absolutely,have you heard from any Do you have
any customers who are thinking or maybetalk to you about, well, maybe
we should do this more often nowbecause of this we have do you expect
you? Probably will? You have? We've gone up to, you know,

(28:30):
some weekly services that our customers wereevery other week. Every other week
is most popular. We have goneto weekly, but there's also tips we
can offer that the customer themselves cando on a daily basis. And I'm
glad you mentioned that because I wasgoing to ask you. We can't be
there every day right now. Sowhat I would do is, you know
this, think about the high touchareas. You know your coffee pot handles,

(28:52):
you know that the stove handles,your door knobs, your light switches,
your TV remote control, you know, keep those clean. A lot
of times we forget about it,and you know, it's just something that
can easily be forgotten. But tryto maintain those those high touch areas the
best you can. We'll be ableto hit everything else, you know,
that regular basis to take care ofit. But I would just be concerned.

(29:15):
Another thing is is your bidlinens.That's often forgotten. Let's make sure
that we clean your bedlinens on ourregular basis now Molly made. We will
change your bed sheets for you,really we do, and a lot of
our customers that's one of their favoritelittle services that we do and no extra
charge. But you got to keepthat stuff clean. Is there any rule

(29:36):
of thumb on how often you shouldbe changing your bed cheese? There is
most rule of thumbs that we seeis once a week. We also see
if you caught that sneeze by theway in the back round it's not I
don't have COVID. That wasn't.Once a week is a good rule of
thumb. Yeah, growing up,we always did that at my house.
Yeah yeah, as a kid,every Saturday, change the bed sheet.

(29:57):
That's right, And my wife andI do that now basically, but that's
times in my life when I didn'tdo that. Trust. Yeah, we
you know, we we see peoplego about as far as every two weeks,
where I think that's fine, butyou could be pushing pushing the boundaries.
But I'd say once a week wouldbe the best, the best policy.

(30:18):
Now we know that as we sleep, we should enormous amounts of skin
seales, skin sales, yep,enormous amounts. So that's a big problem.
But we're talking to this case moreso these sort of viruses that could
right could could live in that rightand especially if you have pets. You
know, if if the dogs sleepin the bed with you, that you

(30:40):
should probably you know up and youknow, maybe twice a week because our
furry friends bring in you know,things from the outside as well. Yes
they do, yes, they do. Let me ask you this, Mike,
Uh, not that I'm trying toyou know, Yeah, people not
to call you guys. But forfolks who do want to do this on
their own, are there any tips, especially because we're talking about COVID right

(31:03):
now, Yeah, any other tipsthat you might give us as to one
are the things you really need tobe focusing on right now. You mentioned
some of those high touch items.Yeah, I think you know, go
back to the CDC type guidelines.I mean, wash your hands on a
regular basis, you know, youknow, keep your house clean. As
we talked, you know, weeksago. Just how that can just eliminate

(31:26):
just any of your common viruses orbacteria if you if you have a regular
cleaning maintenance is what all that stuffstarts to build up, is where the
problems start to come and then pestscome in and et cetera. So you
know, keep your hands clean andleave maybe leave your shoes at the door.
Keep your high touch areas clean,you know, keep keep your kitchen

(31:47):
and bathroom. So those are thetwo big areas, right yeah, right,
that's the bise, the big areas, and it's just you know,
get on a regular schedule is probablythe best best rule of thumb. All
right, So now let's the moneymade us. Now, the way you
guys, operate. Is you've gotlike that that first visit, that's the
big one. That's the deep initialclean, deep clean, which for some

(32:08):
households may not take that long,for others could take a while. Yeah,
yeah, we call that kind ofUh, we're gonna get your all
your old dart out so we canthen start to clean your new dirt on
a regular basis better than older.Yeah, that's right. So that initial
deep clean is when we spend alot of extra time in the house,
you know, getting those baseboards reallyup to shape. Everyone hates to do

(32:32):
the window sills, you know,the blinds, all the appliances that have
could have build up in the ovensand the microwaves, all that kind of
soap scum build up in the showers, you know where it's just if you've
missed, missed a few weeks,it starts to build up. So those
deep initial cleans is really where weget that taken care of and I'm gonna

(32:52):
get you on a regular maintenance cleanwhere we won't have those problems again.
Now, do your folks come outbefore that initial deep clean and kind of
assess the situation so that you've gotan idea going in how long this is
going to take absolutely, So weoffer everybody a free and home estimate where
we'll come out to the home,we'll inspect it, we'll actually talk to
you about, you know, anythingspecial that you want attention to, and

(33:14):
customize a specific cleaning plan to youand your home. You know, we
have customers that say, you know, I have a two extra bedrooms upstairs
that we never use, so wereally don't need those cleaned every time,
So we can adjust that for you, and the price will also be changed
accordingly. So and how do youset the price gets a lot of factors
into that, and only the squarefootage the size, but had some how

(33:36):
much stuff you got? I guessexactly. A lot of variables come into
play. You know, it's youknow, basic square footage is kind of
our foundation. But we also lookat you know, how many bathrooms,
how many bedrooms? You know,what kind of hardwood floors do you have,
you know, to try to figureout how long it's going to really
take us in the house. That'sreally how the pricing space. So once

(33:57):
you get the deep clean done,then again you get to pick what what
what schedule youre going to be on, And I guess it's like you know,
cutting your grass, right, that'sright. If you cut it once
a week, you keep up withit. If you do every two weeks
or once a month, it's gonnatake you a while, that's right.
Yep. So we offer a weeklyservice, bi weekly service, and monthly

(34:20):
service. We also have customers thatthat really don't need a lot of help
and prefer to have maybe once oncea quarter or once every six months.
And we can do that also.For example, what if somebody call you
today and said, hey, listen, Mike, we just have we've got
family coming into town. Well,we got a big part, we got

(34:42):
big, a bunch of people comeor what have you. We just want
a one off. Is that possible? We do it all the time.
Okay, just finished. You knowthe last big event we had there was
graduation season. We're a lot peopleare having graduation parties, like please come
in before sometimes even after. Yeah, so that happens all the time.
We will do special occasion. Wentoff cleaning for you, No problem at

(35:06):
all. It's terrific. All right. So again we're talking about a bit
of a resurgence in COVID and Ithink that as a population, we're well,
I know, obviously we're not alot smarter than we were before now
as far as I don't want toget into the government intervention side at all
that mess right now, but Ithink just generally we're all a little more

(35:29):
aware of Okay, do this,don't do that. Yeah, I think
so. But again, when itcomes to keeping the home clean again,
you mentioned the areas that are goingto be most important to focus on.
Just let's just repeat those if youwill. Yeah, I think you know,
once again, think of those hightouch areas. You know, your

(35:50):
light switches, you know, touchingyour your TV remote control, you know
there were knobs, you know,things that you're always touching and everybody else
in the family link could be touching. And then let's get to our foundation
with the bathrooms and the kitchens asare highly used. Remember, change your
bid sheets once a week. Geton that schedule, and I think if

(36:13):
you can maintain that, I thinkyou'll be in pretty good shape. All
right, terrific. Well, who'syour bulldogs got this weekend? I haven't
paid attention University of Tennessee marketIn Ibelieve. Oh okay, that's exciting.
It's not gonna even be on TV. Really now hardly South Carolina and Georgia

(36:36):
won't even play each other next year. That's that really is disappointing to me.
It's always been a great rival andyeah, I don't know. We
could have had some fun with that. The new SEC rescheduling next year is
I don't I'm not sure I'll knowyet how it's gonna play. That's just
a one year thing and hopefully getit all straightened out after that, but
we'll see. All right, Mike, It's good to see you, my

(36:57):
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this morning listening on one of threepoint five FM and five sixty AM w
VOC and don't forget worldwide on theIhart Radio. Take us wherever you get.

(39:16):
Jim Stallas here now on the Lawsof James Snow. Good morning,
my friend here, a good morningsir. How the heck are you man
too? I'm good as always.I wouldn't go back to something I talked
about last thing I was here andagain just just something else. And and
I know I've seen a lawyer billboardaround Columbia where it's referencing like high prices

(39:43):
and whatever the angle is, Ihave seen it. You know, we
had a lot of lawyer billboards andhigh prices as an inflation, I think,
so yeah, just you know,just prices are high, you know,
I think every everybody can agree withthat, believe it. Yeah,
so I'll again this past week withthe CPI uh, I went to the
grocery store and they had the verylarge i'm gonna call humongous pumpkins for one

(40:10):
hundred dollars. What. Yes,I had heard that they were a lot
more expensive, but a one hundredbucks. Now these are the big ones,
like this is not the not notyou know, because there's a vision
of the size of your head pumpkins. These are like the size of your
torso pump yes, okay, butstill one hundred dollars pumpkin. And you

(40:30):
know so apparently because it apparently takesso much more to grow on that big
huh. Now, I'll tell youyou know I heard this. Actually I
shared this with a judge yesterday.Mister David, do you know how the
jacque lanard quit smoking? How didthe Jack o' lanard quit smoking? I

(40:52):
don't know. Using a pumpkin patch. Not only do you get legal advice,
you get first rate comedy like thattoo from our buddy. Right.
Yeah, I'll expect to see thaton a markeee somewhere there's a business over
and left. She's always got oneof those lines on the market, ye'll,
I'll look for that one. Ofcourse, a bunch of people are

(41:14):
screaming in the radio now, youknow, get the scoff the air or
something. Hey it's free, you'renot paying to listen to this. And
but I'll tell you what, whatwhat what? I thought I wanted to
just touch on right the because Icome on, you know, every couple

(41:35):
of weeks and usually talk about somekind of accidents or you know, different
legal theories or something. And it'sfascinating, by the way, I've learned
at so much by having you on. Thank you. I know a lot
of folks have well, no thankyou, and I was but you know,
I was actually recently talking to alistener, actually actually couple listeners over

(42:00):
the past month or so, andthere are still you know what I'm gonna
consider kind of just some kind ofsome basic sort of threshold, you know,
kind of ideas about personal injury lawand what somebody in my line of

(42:20):
work does that I thought it wouldbe just kind of helpful to go back
over to basics. Back to basics. Okay, by the way, can
we start with the you know,yeah, the ambulance chaser kind of thing.
I mean, because that's a We'vebeen hearing that for years and years
and years, and until it happensto you, you don't realize what a
valuable service somebody like you offers.So one of the one of the things

(42:45):
is that in the world of accidentor injury law, okay, no one
does think it will happen to themor their family. The repeat players in
the injury law arena are insurance companies, insurance defense attorneys right, who represent

(43:10):
the insurance companies, right, Andplaintiffs lawyers are people who do what I
do, actually help the injured person. Right. We are the repeat players,
the I'm gonna call it the enduser. The person who got hurt
or their family member was injured orkilled. They never wanted to be in

(43:30):
this world. They didn't pick it, and they never thought it would happen
to them, and they know nothingabout it, and they know nothing about
it. But but that's right.People on the outside looking, Yeah,
you see all the ads and thebillboards and the gimmicky things, and it
does look, you know, kindof like an industry that would be little

(43:50):
doddy. Yeah, I think it'sthat's a fair way. But but in
actuality. I mean, and thereis some of that, just like in
any industry. Sure, there there'ssome, there's some, but but and
actually there are a lot of lawyerswho represent injured people who work very hard
to keep their client's interests top ofmind and really get some amazing results for
their clients. So having said that, let's go back to the basics here,

(44:13):
what's it all about? How doyou you've been hurt? I mean,
where do you start? How doyou fight? An attorney? And
they want to expect that's right.So of course this type of work is
for anybody who has been injured orlost the family member, a loved one,
and some type of accidents or othercircumstance which would be caused by either

(44:39):
something that someone else did wrong orsomething that somebody else didn't do but should
have they failed to do, Yeah, they failed to do. So this
covers the world of car accidents,medical malpractice, products, defects that hurt
people, just that that entire world. So and things that happen in the

(45:00):
workplace. Yes, yes, Andisn't that one of the places where people
think, well that my employee hasworkman workmen compensurance, so it should be
cut and dry. But you've toldboy, it's not it's it's not.
And in the workers comp world,which covers people who are injured at work,
no matter whose fault it was,again the repeat players and that world

(45:23):
are the insurance companies, who arefor profit entities that are hired by the
employers as well as the doctors.Because in workers comp the insurance company primarily
picks the doctors, right, Sothe doctors who regularly are hired by the

(45:45):
insurance company are repeat players as well. Sure, and that and there are
a lot of very good doctors whokeep their patients top of mind, providing
workers compensation treatment. There's some excellentphysicians. In fact, the majority of
them are are great. There aresome, however, that you know,
I get to wonder, is therea conflict between the doctor? You know?

(46:08):
Yeah, so well, let's picklet's pick one. Let's say it's
an auto accident. That's maybe theI don't know if anyone is easier to
understand the other. But let's takethe auto accident has happened to you or
a family member just a week ago. So my son was involved in an
accident, wasn't his fault? Ladyran a red light took off the front
part of his car. He wasn'thurt. She wasn't hurt, thankfully.

(46:31):
But so let's go with an accidentscenario here. You're involved in an accident.
Obviously, the police are involved.They're coming in getting the statements assigning
blame and whatever that form number is. They say, you know, whether
you contributed or not. You didn'tcontribute, somebody else did. What's your
what's your first step? What's thefirst step you should take. So obviously

(46:52):
the first thing people need to dois deal with what I'm gonna call the
real life issues. You know,get emergency medical treatments, you know,
take care of yourself right after aserious accident. The first call is never
to a lawyer. But assuming allthat's taken taken care of, you know,

(47:15):
people do need to you know,it's always helpful if people can take
photographs of especially how their car lookedafter a collision, how the other cars
involved looked. Right, It's helpfulif people can make sure they do keep
track of all the paperwork they're given. I think the form you're talking about

(47:36):
to call the fr ten yea.But but and then you know, keep
up with you know what what medicalappointments they've had, or what medical appointments
they're gonna have. And when anybody, whenever anyone's involved in a serious incident,
it's usually cheaper in the long runto consult with an attorney than it

(48:00):
is to try to handle it ontheir own. And again I should preface
as we're talking about you've been involvedin an accident, and you've suffered injury,
and you've suffered injuries. Correct,not just all my backs a little
stiff, but I mean you youhave suffered correct injury, real injury.
Now, of course, you know, in my office we are regularly talking
to people who have had a varietyof we'll call it complaints after after an

(48:24):
accident. And the people who arenot injured enough that a lawyer is gonna
be helpful, you know, we'rehappy to tell them offer them the advice
we can for free, right becauseour goal is to assist our clients in
obtaining more money. That's that's thecurrency we have. But more money even

(48:44):
after paying legal fees and everything else, and they would on their own.
And that takes me the other pointI want to make, which is that
at my office, which to tella lot of lawyers work in this world,
but my office in particular, itdoesn't cost any money to have a
consultation. They're confidential. And numbertwo, if we're if we take a

(49:08):
case and someone wants to hire us, they don't have to pay any money
up front. And you know,we don't ever collect a fee, are
take any money unless we're successful andactually recovering money for the client. Right,
So if for some reason it's notsuccessful, you don't get the money.
The clients are Okay, now youowe me x amount of dollars.

(49:28):
Doesn't work that way. It doesn'twork that way. That's correct, and
there and there, and I'll tellyou the other thing. All the ways
that fees are calculated and everything isput in a written agreement. People knew
exactly what the arrangement is going tobe at the time that you know we're
hired for the case. There areno surprises, all right. So somebody's

(49:52):
injured, they've contacted you, anyattorney, You sit down, you have
a consultation. Maybe that conversation happensin a hospital room. Who knows,
right it can what happens next.So once the lawyer is hired, depending
on the situation, I'm gonna talkabout what happens in my office because I

(50:14):
know what we do, and sowhen we have a situation where there's a
real serious impact or significant wreck,you know, if we're hired very soon
after the incident, you know,we do have an investigator who can go
out on scene, take photographs,look for where the tire marks are,

(50:34):
try to locate any any witnesses,like people that are you know, neighbors
or you know, any employees ofstores close by, or something that can
all be done very quickly. Weget permission from our clients to order medical
records and the bills. Right wenotified the insurance companies that were involved representing

(51:00):
our clients so that the insurance companyhopefully doesn't try to directly contact them.
You know, we want to tryto head off people getting you know,
confused, are getting in a badsituation if insurance companies try to do these
recorded statements or get them to makeagree to things up front. So it's

(51:20):
best not to even talk to theinsurance company. It sounds like in a
lot of situations, in a lotof situations, people talk themselves into into
bad spots. I guess I'll saythat much. So if it's a significant
injury significant situation, it's a goodidea to talk to a lawyer before speaking
directly to the insurance company. Allright, so you get all this background

(51:44):
information out now, It's important tonote here that you don't while your office
works to try to resolve the claimas quickly as possible. Quickly as a
relative term here, Yes, Andin the in the in the in the
world of personal injury advertising and personalinjury law firms, you hear this term

(52:07):
called fast cash cases. And that'show you go these conferences, you know,
with the advertising companies that sell adsfor lawyers, and those are cases
where you know lawyers intend on turningthe file very quickly and trying to settle
very quickly. Right, and insituations where there are typically low injuries,

(52:29):
without permanent complications or low insurance limits. Right, it may be possible to
resolve some cases very quickly. Allright, How to folks rate you?
Jim okay? So they can firstof all call us at eight zero three
three five nine three three zero one. That's eight zero three three five nine

(52:52):
three three zero one, or visitus online at Snell Injury Law dot com.
That's h Snell Injury Law dot that'ssell the Snell. I was gonna
say it with three l's, butyeah, that's the other webs I would
you go to as well. Allright, you're good to see you,
buddy. Thank you. The lawyersand staff at the Law Office of James
Snell are there to help those withinjuries and workers compensation claims, car accidents

(53:16):
on the job, and other accidentsresulting in injuries. They want to help
everyone resolve their claim as quickly aspossible, but they'll never recommend you accept
a settlement that's unfairly low. TheLaw Office of James Snell recognized by AVO
with AT ten and an eight plusrating with a Better Business Bureau. There's
no cost to speak to them.Insurance companies make their money by denying and

(53:37):
minimizing otherwise valid claims. The LawOffice of James Snell can help. They're
not looking to try to take everysmall mishap, but focus on real injuries
that deserve to be taken seriously.The Law Office of James Snell. I'm
Jim Snell. Contact me at SnellLaw dot com. That's three l's,
spell law dot com. The LawOffice of James Snell since two thousand four

(54:00):
with offices in Lexington and Columbia.