Episode Transcript
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Speaker 1 (00:00):
Amazon Web Services says it resolved the widespread outages that
caused huge disruptions to major websites throughout the day yesterday.
In an update last night, AWUS confirmed all systems back
to normal. That followed users reporting problems with services like Venmo,
Microsoft Outlook, Zoom, Snapchat, Lyft, along with Amazon's own Alexa
(00:21):
and Ring devices. Experts estimate the outage could end up
costing hundreds of billions of dollars in total economic impact.
And so if you're not familiar with how Amazon Web
Services works and what it does, it's kind of like
a digital office building for companies.
Speaker 2 (00:44):
Think of it that way.
Speaker 1 (00:45):
Instead of a company building their own digital headquarters, they
can rent space from AWUS. And you think of these
companies and their digital headquarters as like servers and data centers.
Speaker 3 (01:00):
You know.
Speaker 1 (01:01):
If you think of it that way, stuff the powers
the business. Instead of having their own stuff, they could
just use what AWUS already has built. The problem is
you've got tons of businesses all renting out the same
digital office buildings, right, and.
Speaker 4 (01:14):
Then if something goes exactly offline.
Speaker 1 (01:17):
Right, So if the power goes out, it impacts a
ton of stuff. And that's what we experienced yesterday, and
it was impacting all kinds of different things. I know,
I was experiencing it with some of the different stuff
I use, our radio stations work, some of.
Speaker 4 (01:30):
Them were off the air yet. And then I tried
to post our social videos through this one software program
that we use. None of them posted, and they're still
sitting there like I can't get them to post. So
I was ticked off about that yesterday. And then I
have a guy doing my backsplash and I wanted to
pay him like a down payment with Venmo.
Speaker 5 (01:47):
Oh right.
Speaker 4 (01:49):
He like, do you have cash app? And I don't
have cash apps? So then I'm like, do you have
zel It? He doesn't have Zel's. It was a whole
nightmare mess. Yeah, you just don't realize how much stuff
is connected to these kinds of things done again, for
many things to go out at the same time.
Speaker 2 (02:02):
Is crazy, big problems.
Speaker 1 (02:04):
So yesterday you might have noticed some websites, some businesses,
some apps weren't working properly, and that was because Amazon
Web Services went down.
Speaker 2 (02:13):
It caused major disruptions.
Speaker 1 (02:15):
And joining us now to talk more about this, we
have ABC News Tech reporter Mike Debuski, who you can
follow on x at Michael Debuski.
Speaker 2 (02:23):
Mike, thanks so much for coming on the show.
Speaker 1 (02:25):
And let's start with what exactly Amazon Web Services is
and what it does.
Speaker 5 (02:30):
Yeah, Ryan, Amazon Web Services is a cloud computing platform,
and what that is is effectively a big store of
computers that small businesses and increasingly larger and larger businesses
can contract out with. So let's say that you want
to spin up a small business in your town, like
you want to open a cafe or something like that. Well,
(02:51):
to do bookkeeping, to do you know, payment processing and
what have you, You're going to need some pretty hefty
computers in order to handle that doesn't really make sense
for a pastry chef or whoever's opening this cafe to
figure out servers and security protocols and APIs and what
have you. It kind of makes more sense for them
to go to the guys who know how to do this.
(03:13):
So you contract out with a cloud computing provider like AWS.
But Microsoft and Google and others all operate similar businesses
and that's ultimately how you do your computing. That's the
foundation upon which you build your presence on the Internet.
And Amazon is very successful in this field. They account
for about a third of the market overall with Amazon
(03:35):
Web Services. Another third of that market is controlled by
Google and Microsoft, meaning that the majority of these companies,
or the majority of this market is controlled basically by
a handful of companies, And that means that when something
goes wrong that's going to have major ripple effects. It's
going to impact quite a lot of people. And I
think that's exactly what you saw this week.
Speaker 1 (03:56):
So this cloud based computing, it essentially allows much of
the Internet to stay online and operate.
Speaker 5 (04:04):
Yeah, exactly, exactly, and it's cloud based, right. So again
to go back to that cafe example, it's not like
you have a big server in your kitchen, for example.
Amazon controls that, right, And the nature of this week's
disruption with AWS can actually be traced back to a
specific location, right. The data center in northern Virginia is
(04:26):
where Amazon said this major issue cropped up. You know,
these are big buildings full of computers essentially, and they're
all able to support most of the modern Internet on
you know, a sort of over the air kind of basis.
But again, when something goes wrong, it's going to have
knock on effects. And while the initial outage really only
lasted for a little over two hours. We saw disruptions
(04:47):
throughout the day because you know, let's think if one
website is connected to five others and that one website
goes down, well, that's a domino effect and that is
exactly what created so much frustration. And you know, with
regard to this outage.
Speaker 1 (05:02):
We're joined by ABC News Tech reporter Mike Debuski, and
it's really interesting to see the scope of the websites
and businesses and apps that were impacted, from Zoom to
Venmo to some of the operations at our radio stations
disrupted because of that because we rely on awus.
Speaker 5 (05:25):
Yeah, and again that really underscores how much of this
market is owned by one company. And again you even
expand that to the major services, but smaller services that
Microsoft and Google run, Well, the majority of this market
is controlled by three companies. And I think that's why
in the next few days and weeks here, as we
start to really wrap our heads around this outage, you're
(05:46):
going to hear, you know, chief technology officers at various
companies and cybersecurity experts talk about this idea of diversifying
your cloud to it right, you're a cafe, does it
make sense to put all of your eggs into the
aw US basket, or do you want to put two
eggs in that basket and a couple more eggs in
Google's basket and then maybe like a smaller third party
(06:08):
who might not have as many features or be as
you know, powerful, but will stay online in the event
of a disruption. That is the idea I think that
you're going to start seeing be discussed more and more,
because at the end of the day, these outages, while frustrating,
are not unusual. Last year, of course, there was the
crowd Strike outage that was a cybersecurity firm that chipped
(06:30):
a faulty bit of code that knocked millions of Windows
computers offline around the world. AWS itself had outages in
twenty twenty three and twenty twenty one. Microsoft and Google
have had similar incidents, and Amazon's stock price was largely
unaffected by yesterday's outage, meaning that investors were not all
that riled up. I think that just underscores how normal
(06:51):
this has become.
Speaker 3 (06:52):
Now.
Speaker 5 (06:52):
It is incumbent on the businesses themselves, and you know,
the small business owners to think about that idea of
diversification a little bit because that's kind of the only
strategy going forward to mitigate against this, at least in
the short term.
Speaker 2 (07:04):
How do other smaller companies, aside from Amazon, Google and Microsoft,
how do they compete in a market that's dominated you know,
two thirds of it, like you said, dominated by those
big three.
Speaker 5 (07:18):
Yeah. Oftentimes it's through specialization. So you know, various small
businesses will have different needs for those servers, Right, Amazon, Google,
and Microsoft their general purpose. Right, you can be a cafe,
but you can be a major airline, You could be
a fast food purveyor you could be a bank, and
you know, those systems will be there to help serve you.
(07:38):
But if you have like a really niche application, like
you know, for example, if you're a radio station and
you need to be on air constantly, well that requires certain,
you know, specific things.
Speaker 2 (07:51):
With regard to your computing system.
Speaker 5 (07:53):
It needs constant power, it needs to be able to
withstand bad weather and so on and so forth. And
that's just one example. Well, that's where you see these
smaller players start to emerge. Of course, they also compete
on the same thing that anything else competes on, which
is price and you know, availability, certain deals. You know,
that's that's kind of the aares that this operates in
and security exactly. And and security is another great one.
(08:16):
You know that that's where you know, we see a
lot of these, you know, smaller companies try to gain
a competitive advantage.
Speaker 1 (08:22):
ABC News Tech reporter Mike Debusky. You can check them
out on ex for more at Michael Debusky. Mike really
appreciate the insight this morning. Thanks so much, of course, Ryan,
take care. Police arrested a man and Atlanta's Hartsfield Jackson
International Airport for allegedly threatening to shoot up the world's
busiest airport yesterday morning.
Speaker 2 (08:42):
Here's Atlanta Police Chief Darren Sheerbam.
Speaker 6 (08:45):
We have taken a custody and have under arrest a
Billy Cagele, aged forty nine, resident of Cardsinal, Georgia.
Speaker 1 (08:52):
Cheerbomb said it was Cagle's family who gave police a
heads up about what he was planning to do.
Speaker 6 (08:58):
That he was streaming on social media that he was
headed to the airport and their words to shoot it up,
and the family stated that he was in possession of
an assault rifle.
Speaker 2 (09:07):
So it was weird.
Speaker 1 (09:08):
Kagel was arrested inside the airport, but he didn't have
any weapons on him. Police eventually found an AR fifteen
inside his vehicle parked outside the airport. Kigel has a
previous felony conviction and was reportedly experiencing a mental episode,
So there are some questions about how with felony conviction
(09:28):
he got the gun.
Speaker 5 (09:30):
Ye.
Speaker 1 (09:30):
Yeah, And then of course you've got the situation where
people have these mental episodes, they have a firearm, and
things can go really wrong. But like we've said, with
some of the school incidents here in Florida that we've
talked about recently, you've got students saying something, and this
family did the right thing.
Speaker 2 (09:47):
By giving Parisa heads up.
Speaker 1 (09:49):
But obviously if he had wanted to, he was already
inside the airport at that point.
Speaker 2 (09:55):
I don't know. There's still a lot that we don't know.
Speaker 4 (09:57):
Why was he going into scope it out and then
kind to come back to the and get the gun.
Speaker 1 (10:01):
What was going on? Yeah, but it does sound like
a tragedy was averted there. Let's bringing our national correspondent
Rory O'Neill, who supports brought to you by Mark Spain
real Estate. So, Rory, it's been a lot of focus
on these boat strikes that the Trump administration has been
carrying out in the Caribbean, and the retirement of a
(10:21):
top Navy admiral who was overseeing all of that has
just led to more questions about those operations.
Speaker 3 (10:29):
What's the latest, Yeah, and this involves Southern Command SOUTHCOM
in Miami. Admiral Alvin Holds the announced he's going to
be stepping down two years ahead of schedule. He's officially
going to be done in December. And that has people
raising some eyebrows because we've seen a huge military build
up by the US across the Caribbean. As you said,
(10:51):
these strikes against boats bringing drugs maybe from Venezuela, maybe Colombia,
maybe both, even rescuing some people in a boat that
was sunk by the US military.
Speaker 2 (11:02):
But to have him resign, retire.
Speaker 3 (11:05):
It came as a bit of a shock to the system.
Speaker 2 (11:07):
Yeah, And there were some reports that perhaps there were
disagreements between him and Secretary of War Pete Hegsath and
the Trump administration about these operations and the legality of them,
and that's been a big question. Look, I have no
problem taking a much tougher stance and even using some
(11:29):
military assets to fight these cartels and the movement of
fentanyl and things like that into the US. But this
would if we were, you.
Speaker 1 (11:41):
Know, kind of following the Constitution, this would probably be
something that would need to be approved by Congress. And
also I think it's something where the administration, any administration,
not just this one, needs to show their work, like
what exactly is the information that's leading you to believe
that these boats are narco terrorists.
Speaker 4 (12:01):
I was watching Wesley Clark on News Nation yesterday talking
about this, and one of the things that he pointed
out was that so many of the drugs come across
the border through Mexico anyway, that how much of an
impact is taking these boats out really going to have,
and that it's more performative than anything else.
Speaker 1 (12:15):
Yeah, I think it's more of a message to Venezuela
and now Columbia as well.
Speaker 3 (12:21):
Right, And a lot of the drug trade, especially the fentanyl,
is actually from Americans who cross the border into Mexico,
get the drugs and bring them back in. That's a
major component, especially bringing fentanyl into the US, that it's
being done by Americans. But you know, we're also seeing
a lot of success by the Coast Guard, and how
many times have we done the stories awfully, you know,
one hundred million dollars worth of whatever was intercepted, you know,
(12:45):
working together with the Canadians, the Mexicans and others to
seize these drugs at sea and arrest people rather than
sort of have these executions what they are.
Speaker 1 (12:55):
Yeah, this is kind of like my theme for the morning.
But a couple of things can be true at the
same time. I think, Uh, you've got the administration putting
pressure on Venezuela and in particular Nicholas m Duro, which
is a good thing.
Speaker 2 (13:08):
He needs to be removed. Uh.
Speaker 1 (13:10):
And then the military presence that we're seeing in the Caribbean.
It's having a deterrent effect, I think. But also there
are questions about the legality of these strikes on boats,
and that's a serious issue. You can't just have presidents,
you know, deciding hey, we're going to take this out,
We're going to take that out, uh, and then not
(13:31):
having to explain exactly what is going on aside from
you know, more general vague explanations like what we've seen
up to this point. So we'll see if it continues.
Speaker 3 (13:41):
But and then you're accused of being what are you
supporting drug dealers like who wha woo wool, I'm just
asking questions.
Speaker 1 (13:50):
Yeah right, yeah, yes, they're they're legit questions, and uh
and I think, uh, my guess is that the the
retirement of this top admiral had to do with those
kinds of differences. And we've seen this with the Pentagon
with Pete hegset in charge. If you're not gonna do
exactly what the President and the Defense Secretary wants you
(14:14):
to do or the War Secretary wants you to do,
then you're out. They'll replace you in an instant.
Speaker 3 (14:20):
And then they're not talking to the media at the
same time. Yeah, right, so no press conferences. I want
the job of Pentagon Press secretary because apparently you don't
have to do press briefings.
Speaker 2 (14:28):
That is a good job. Yeah, that's what a sweet gig.
Speaker 3 (14:31):
And then the Secretary himself hasn't talked much, certainly not
in a Q and A format. So this at the
time when we've got ten thousand more troops down there,
Submarines are going down there, we've got more planes going
down there, fighter jets. There's a massive American military build
up in the Caribbean right now.
Speaker 1 (14:49):
Yeah, you're right, all right, let's get to another story
you're covering this morning. We're joined by our national correspondent
Rory O'Neil. We touched on this a little bit earlier
in the show, but there's a new list out revealing
the safe US cities, and few Florida cities are on
the unsafe part of the list.
Speaker 3 (15:08):
They are, and wallet hub looks it's not just the
crime stats, it's also looking at a number of fatal
car crashes. Are they prone to natural disasters ding ding
Florida or then it looks at financial health as well.
Are people do they have a chance to have a job,
save for retirement and you know, have emergency savings things
like that. As you said, several Florida cities in there,
(15:30):
Saint Pete coming in at number ninety nine, Tampa one
oh two.
Speaker 2 (15:34):
I laughed at the Wallehub survey.
Speaker 3 (15:36):
This may be the highest ranking for Hyalia ever in
any any survey they've ever done, number fifty seven among
the safest cities in Hialeah, which they always they always
ding them.
Speaker 2 (15:49):
But for Lauderdale they're unsafe.
Speaker 3 (15:53):
Yeah, one seventy seven out of one eighty two. So
way down there, New Orleans is worse than the list.
Memphis is also toward the bottom. Number one of the
list is the place where I went to high school, Warwick,
Rhode Island.
Speaker 2 (16:07):
Uh, you know safe?
Speaker 1 (16:09):
Yeah, I was gonna say, because if we were talking
safety just in terms of crime and violence, that would be.
Speaker 2 (16:15):
Washington, d C. Is the safest city. Yeah, criminals are gone.
Speaker 1 (16:21):
But Warwick, Rhode Island, that's the Yeah, I guess, I mean,
nothing going on there? Yeah, yeah, what what happens in
Warwick Rory.
Speaker 3 (16:30):
We had the burning of the Gasby. Hey, this revolute,
this American revolution stuff started with the burning of the
Gasby and Narroganson base. Don't get me going. Burlington, Vermont
is three. What claim to fame does Saint Pete that? Well, yeah,
that's a good point. The Rays and the battle over
the ballpark, that's like the big thing there. Yonkers, New
(16:53):
York made the list and then uh, number five is
among the safest. Yeah, say, asked for Wyoming. They couldn't
find it. The crime victim, they couldn't. They couldn't put
two people together for Yeah.
Speaker 1 (17:02):
A lot of places that I'm sure people are going
to flock to Overland Park, Kansas, Burlington, Vermont, and what
you just say, someplace in Wyoming. Yeah, yeah, Burlington, Vermont.
Speaker 3 (17:13):
You got Ben and Jerry's and Birkenstin's, right, a lot
of colleges.
Speaker 4 (17:17):
I looked at colleges in Burlington, Vermont. I was like,
I can't live here, it's going to be boring.
Speaker 1 (17:20):
And then Warwick, Rhode Island, that's where people are going
to go move to.
Speaker 2 (17:24):
All Right.
Speaker 1 (17:25):
Rory O'Neill, our national correspondent with US, Rory, thanks so much.
Speaker 3 (17:28):
Hey, real house size of Rhode Island is coming out.
Speaker 2 (17:31):
I'm proud entry on this anyway.
Speaker 3 (17:36):
That all right, The Ryan Gorman Show five to nine
every weekday morning on news radio tell U f l
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