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September 17, 2025 45 mins

The web is unhealthy, and AI agents are about to rewrite how we shop.

In this episode, a16z General Partner Alex Rampell and Partner Justine Moore explore how AI agents will change commerce and the implications for Google’s business model, affiliate marketing, online shopping, and more.

 

Timecodes: 

0:00 Introduction 

0:12 The Role of AI Agents in Commerce

1:28 Affiliate Marketing & Impulse Buys

4:02 Observing Consumer Behavior & AI

6:08 Dynamic Pricing & E-commerce Trends

7:20 Online vs. Offline Shopping Behaviors

10:09 The Challenge of Attribution in Commerce

12:19 Aggregators, Brands, and Business Models

15:24 Trend Cycles & Single SKU Retailers

17:49 Google, Search, and the Freemium Model

22:41 The Unhealthy Web & Commercialization

26:04 Video Reviews & Trust in Commerce

29:10 The Costco Model & Consumer Trust

33:15 AI’s Impact on Different Types of Purchases

39:56 The Future: Specialized Shopping Agents

40:16 Opportunities for New Durable Companies

44:18 The Merchant Side: Infrastructure for AI Agents

 

Resources: 

Read the article: http://a16z.com/ai-x-commerce/

Find Alex on X: https://x.com/arampell

Find Justine on X: https://x.com/venturetwins

 

Stay Updated: 

If you enjoyed this episode, be sure to like, subscribe, and share with your friends!

Find a16z on X: https://x.com/a16z

Find a16z on LinkedIn: https://www.linkedin.com/company/a16z

Listen to the a16z Podcast on Spotify: https://open.spotify.com/show/5bC65RDvs3oxnLyqqvkUYX

Listen to the a16z Podcast on Apple Podcasts: https://podcasts.apple.com/us/podcast/a16z-podcast/id842818711

Follow our host: https://x.com/eriktorenberg

Please note that the content here is for informational purposes only; should NOT be taken as legal, business, tax, or investment advice or be used to evaluate any investment or security; and is not directed at any investors or potential investors in any a16z fund. a16z and its affiliates may maintain investments in the companies discussed. For more details please see a16z.com/disclosures.

Stay Updated:

Find a16z on X

Find a16z on LinkedIn

Listen to the a16z Podcast on Spotify

Listen to the a16z Podcast on Apple Podcasts

Follow our host: https://twitter.com/eriktorenberg

 

Please note that the content here is for informational purposes only; should NOT be taken as legal, business, tax, or investment advice or be used to evaluate any investment or security; and is not directed at any investors or potential investors in any a16z fund. a16z and its affiliates may maintain investments in the companies discussed. For more details please see a16z.com/disclosures.


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