January 26, 2025 • 34 mins
Mike O’Connor, Founder of NexusPoint, joins Trent and Patrick on “At Home with Roby”. NexusPoint’s mission is to connect global talent with US based companies to help entrepreneurs efficiently and profitably scale their businesses with high quality talent and provide consistent, fulfilling jobs to as many people as possible. Tune in to meet Mike and learn more.See omnystudio.com/listener for privacy information.
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Episode Transcript
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Speaker 1 (00:06):
Good morning, Welcome at Home with Ruby.
Speaker 2 (00:08):
I'm Patrick mac Isaac from Roby Commercial and Services along
with Trent Haason from the Roby Family of Companies. We
are your hosts Sunday mornings nine to ten WT nine
nine point three eleven ten am.
Speaker 1 (00:19):
Trent. How you doing man?
Speaker 3 (00:21):
I am wonderful.
Speaker 1 (00:22):
That's good.
Speaker 2 (00:23):
We got a special guest in the studio. Yeah, making
his second appearance on the at Home with Ruby.
Speaker 3 (00:29):
So so you reminded me you and TJ TJ first, Yeah,
Knox Hasten.
Speaker 1 (00:38):
Yeah.
Speaker 2 (00:38):
He let out a ferocious cry from We made himself known. Yeah,
from the hospital room. Yeah, that was that was impressive.
We were wondering where he got those pipes from.
Speaker 1 (00:48):
I think he can still.
Speaker 3 (00:50):
He was crying this morning when I got him out
of bed to come to the studio. I drove into
town this Bittersweetness, our last show on WBT. Yeah, and
I was, I mean, I think I was two your
shop there at Ashley Road, and I turned around and said,
I gotta go get my boy, and we gotta go
(01:12):
eat hearties, and we gotta go do DBT. And he
needs to know because one day I was telling a
couple of stories this weekend about when I was three
or four years old in memories, and I said, little
does he know? He'll remember this?
Speaker 2 (01:28):
I think, so it is kind of cool, especially where
he is sitting. Only the only thing that is different
from when Ford came when he was probably close to
the same age.
Speaker 1 (01:36):
With no matchbox cars.
Speaker 2 (01:38):
Yeah, knocks like m he does, like you got some
matchbox cars now, docks there in one of your pocket.
Maybe he got to go to UH his first monster
truck show and down in Greenville.
Speaker 3 (01:50):
I think I said that last week or maybe a
couple of weeks ago. Uh, probably Ford's fourth Monster jam
and Knots's first. Reagan's from so Reagan so it's meat.
It was raging in the boy club minus Wiley. That's
our dog. He is a boy as well. But we
went to the UH the meet and greet. You get
(02:12):
to walk around and see all the trucks up close
down on the floor. Said that's pretty fun. So he'll
remember that. And then though he was kicking and screaming
this morning, I had a break bat on him a
time or two. Uh, he did get up. He did
not want to go to hart Ease. Then when he
got to Ahrdies and he got a cinnamon roll. He
was really happy, and he also liked the hash Browns
(02:33):
with the catch up and taking a bite or two
of my gravy biscuit.
Speaker 1 (02:37):
So my man was hungry.
Speaker 3 (02:40):
He almost said all his cinnamon roll. He didn't. I
think he had like two bites left. But then he
was jamming. I'm driving an old pickup truck. My truck's
a little sick. So he said he wanted to hear Timber,
that's the song. He's a dancer. I said, buddy, I
don't have that ability in this truck.
Speaker 1 (02:58):
I said.
Speaker 3 (02:58):
We play what they give us on the old school,
so listening to some country and he started grooving there
towards the end. So we having a good time.
Speaker 2 (03:11):
Well if it's a historic day today too, well, according
on two things, Mark with the King Junior Day is
today and then new presence being inaugurated as.
Speaker 3 (03:19):
Well inauguration day m l K day. God bless you
Martin Luther King, thank you for spreading all your love
and uh yeah, so NOTx didn't have school today. So
today I was all excited about getting all this catchup
stuff done and then I blew it all up and
went and got my son which is great. Yeah, just
(03:41):
stay up all night.
Speaker 1 (03:43):
Do that tomorrow.
Speaker 3 (03:45):
The greatest thing about getting all your stuff done after
hours and into evening or are we early morning to say,
is nobody responds back.
Speaker 1 (03:54):
That's it.
Speaker 3 (03:55):
If you block out four hours during the middle of
the day, which is hard to do because the day goes,
then you gotta you gotta answer to the to the
vibe that's going on that put out fires, go go,
go meet people, talk to people, interact with people, answer
your phone when it rings. But if you get one
of your tasks done during the day and shoot out
(04:17):
something to a couple of people, they all start responding yeah.
And by that time I've done left my desk, I'm
over here talking to this other guy, and the email
start piling up, especially if it's something that you know,
it has a little zest to it, and then I
never it takes me like a week to get back.
I mean, I just did that this morning, and now
I got a let's see, now I have like I
(04:38):
was down to eleven unread emails. Now I'm at twenty two.
It's so exciting.
Speaker 1 (04:46):
Twenty two emails.
Speaker 3 (04:48):
That's just the one that's not down. Yeah, I know,
I mean I've clicked on a bunch that I put
put them in my head, and then I then you
really don't get back to them, and.
Speaker 2 (04:57):
The little red bubble, you become that guy. I can't
stand red bubbles on my phone. I would have to
have him at zero with.
Speaker 3 (05:03):
You know, David Stove has been on the show a lot.
He catches a lot of grief.
Speaker 2 (05:07):
He's got like forty four thousand unopened. I couldn't do that,
you know, just open them all, just get it over with.
Speaker 3 (05:14):
I mean, I think there's like three or four people
that we connect in business together and do business together,
and they're like, hey, by the way, I sent him
this cmail, can you check in with him? I'm like, yeah, sure,
that's my job. Much more personally, he takes a lot
of pride in that. So maybe this might be a
good segue to our guest.
Speaker 2 (05:36):
I think he can help with some office organization by
way of personal assistance.
Speaker 3 (05:41):
Well, I was the head host last week. If anybody realized,
how did that go? It went great? We had Matt
Finks Jewelers fourth Generation. If I could only aspire, how
much craft did you give to Deve? You take it
easy on much Dave was just chilling. Was his head
glistening in this nice WBT fluorescent light. He's proud of
(06:03):
his skin. He was good, but I enjoyed being the
he does a good job. I enjoyed. Maybe we can
reverse this, but this is our last almost nine years
run on WBT. This is our last show. Uh so
now you just have to find us on podcast only.
(06:26):
For all my old buddies out there, I will help you. Yeah,
get on your internet browser on your phone. Reagan was
making fun of me over the weekend something I don't know.
She's like, those kids were like this boomer and making
fun of how old old school I am. I was like,
(06:48):
I'm like, you know, I'm a tweener. Wow, you know.
Speaker 1 (06:52):
Yeah, she called me a boomer.
Speaker 3 (06:53):
All right, introduce our guests.
Speaker 1 (06:55):
We got Mike O'Connor with Nexus. We'll be right back can.
Speaker 3 (07:00):
But that's right for me at Home with It.
Speaker 1 (07:08):
Welcome back to at Home with Ruby.
Speaker 2 (07:09):
I'm Patrick mccayzak Roby Commercial and Services on the Trent
Hason from the Ruby family at Companies.
Speaker 1 (07:14):
We are your hosts.
Speaker 2 (07:16):
If it's the last day, but go back check it
out anywhere podcasts are found. You can also check us
out on social media, LinkedIn, not on X Maybe we
need to jump on there.
Speaker 1 (07:24):
I don't know, Trent, it's a lot to keep Patrick.
Speaker 3 (07:26):
Just say, you understand when I was the head host
last week and you were absent hanging out with this cat.
I just said I didn't even of course I don't
remember stuff that well, So I just said everywhere social
media podcast are found. Yeah, I think it sums it up.
Speaker 1 (07:43):
You're feeling good about that.
Speaker 3 (07:44):
I think you're wasting like twenty seconds of great airtime.
Speaker 2 (07:48):
Okay, well we don't We don't have X so we
can't do that social media platform. But we're pretty much
everywhere else. If Sarah's got us out there, we're doing
all right.
Speaker 1 (07:57):
Okay, all right, Well, what's up.
Speaker 4 (08:01):
Appreciate you guys having me. I'm looking forward to chatting well.
Speaker 2 (08:04):
Mike joins us from from Snowe, Florida. Do you know
this floor is supposed to get like what four to
six inches?
Speaker 1 (08:11):
He's on the.
Speaker 4 (08:11):
Coast for the world's shutting down down.
Speaker 3 (08:13):
Here, you're on the inside coast.
Speaker 4 (08:17):
I'm on the Gulf, so I'm up in like the
thirty a Rosemary Beach area kind of between Panama City
and Destin.
Speaker 3 (08:23):
How did you fared during the hurricane barrage this late summer.
Speaker 4 (08:28):
You know, we get lucky. They kept kind of within,
you know, east and south of us, and so we
fared out really well. I think you guys actually got
it worse than we did in Charlotte a couple of times.
Speaker 3 (08:39):
Yeah, our river, some areas of the river with where
the dams and it's real constricted, did but it was
more western North Carolina the mountains really. I mean, those
folks have years of rebuilding and struggle. So but yeah,
good luck, man, that's awesome that you kind of skirted it.
I got some a lot a lot of ye po
(09:01):
guys down down in your region.
Speaker 4 (09:03):
But on the show, it's a great part of town.
And you know, we'll see how the two inches of
snow shuts us down for a few days.
Speaker 1 (09:11):
That'll be run.
Speaker 2 (09:12):
That'll be really cool though. I mean, I think if
it snows at the beach, you know, that doesn't ever,
hardly ever happen. So you have to take some pictures
and send them up our way so we can see
what you're working with down there.
Speaker 4 (09:21):
We're looking forward to it. We don't get snow because
all the cold and rain with help. Snow is no fun.
Speaker 2 (09:26):
No, h My my brother hails from Auburn that you
guys both know this and they're they're man, they're devastated.
They thought this is going to hit them, but it's
going south. I mean, when did they ever say that that,
you know, middle part of Alabama's not gonna get snow,
but south South Alabama and your neck of the woods is.
Speaker 1 (09:43):
As a kid, that sounds uh, that sounds rough.
Speaker 4 (09:47):
Yeah, our kids looking forward to it. So we'll see
how it goes. I'll keep you posting.
Speaker 3 (09:52):
Well, are you from that area?
Speaker 4 (09:55):
No, I live in Atlanta. You know, actually I moved
up and down most of the East Coast my entire
I was that kid who who never went to school
for more than two years at a single school until
I went to college at the University of Georgia, which
is a great little college down then went and spend
about twelve eleven twelve years in Atlanta, and then when
COVID hit, you know, things just kind of change, like
(10:17):
a lot of people say, in these bigger cities, and
we were looking to get out and you know, have
a little more calmness in our life, and we love
vacation here. So about over two years ago we pulled
the trigger and moved on down. So haven't looked back since.
Speaker 3 (10:31):
Why why the moving around every couple of years, you
military kid?
Speaker 4 (10:37):
No, So my dad was in sales, right, and so
you know before we have all the zooms and the
technologies that we did, you know, as you may mean,
I know, you know, you want the new sales territory,
you want you know, the promotion, You've got to physically
go to that spot. And so now he was fortunately
good at what he did, and that kept us bouncing around.
And every time they'd open up a new market, they'd
want him to go kind of service it and get
(10:58):
it rolling. So yeah, it kept us moving. But you know,
at the time, it's really hard, right, you know, going
into you know, first day of eighth grade, not knowing
a kid sitting down at lunch by yourself. It's tough.
But I always joke like I could sit there and
talk to a tree all day now just because it's
made me, it's kind of forced me to be social
and interactive. So as an adult, I was very, very
grateful for the opportunity to kind of have that lack
(11:20):
of stability, so to speak. Growing up.
Speaker 3 (11:23):
So you grew up your dad's sales guy. You're moving around,
you're working on these social skills. You go to school.
Take us from.
Speaker 2 (11:32):
There, by the way, Mike, when you said University of Georgia,
tj our producer, did do a little barking dog.
Speaker 1 (11:38):
Thing, y'all do down there?
Speaker 3 (11:40):
We do bark Yeah, you got a fellow dog.
Speaker 4 (11:46):
You head down there in game day, you're gonna get
barked at, especially if you were an au ring or Patrick.
Speaker 1 (11:50):
I'm aware.
Speaker 4 (11:51):
So, you know, went to the University of Georgia, and
you know, I like to have a good time when
I was in college, and so I took the path
of least resistance, and so I got a psychology degree
and always told myself I was gonna go get a
business degree afterwards. Well that never happened. I actually ended
up getting a cool corporate job heading out when worked
(12:13):
for a place called cat Gemini. I'm not sure how
familiar they do it. Consulting, tech consulting, project management was
there for a while. Wasn't happy, went to Ernst and Young,
the you know, big four firm, was even less happy.
Went to a small real estate consultancy, wasn't happy, and
I kind of finally realized that I don't think it's
the corporate job that's the problem. I think it's me.
(12:35):
And during this time, this was right after kind of
the housing crash, right, this was twenty eleven and twelve thirteen,
I was just dumb enough to kind of rub, you know,
two pennies together and figure out what I could, you know,
scrounge up as a young kid and started buying a
bunch of real estate. And so when I was in Atlanta,
we were the guys who were buying up the small
(12:55):
scale to mid size multi families that were C class
and then did vertical in a great right. We we
did third party management. We had a brokerage, small scale
construction like make readies and turns and things like that
and nothing like which you guys get into landscaping and
did that for the longest time and it was a blast.
Speaker 3 (13:16):
We got a true hustler. This what do you buy
twenty two years old? You hanging out with some young
guys feel it too.
Speaker 4 (13:31):
But but no, now I'm down in Florida and I
am so I still I still have financed my side
of the business to uh an a sale to my
old partner. You know, for him, he was really interested
in having to be kind of a localized business and
the lifestyle business kind of golfing the multiple times a week,
which is awesome, and I respect his viewpoint on that,
but you know, I was really looking to create something
(13:51):
a lot bigger than it was. And you know, without
giving me the third minute overview, I essentially leveraged a
global talent pool in my old company. Right, you know,
things like property management are very high touch point, very
low margin, so you have to figure out way to
find yield and kind of adding them, you know, and
make those numbers at the bottom line a lot bigger.
And so we leveraged Filipino talent, talent from Mexico, et cetera.
(14:12):
And what I found was I wasn't just using virtual
assistance or things like that. I was plugging them into
every aspect of my organization and when I was kind
of looking for what to do next, and there was
some overlap the real estate. So you know what, people
keep asking me, how I do this, how it's done,
how I find them, train them, keep them, staff them.
I've got something here. So I now run a company
called nexus Point with a partner of mine, and we
(14:35):
connect small and medium sized businesses with Filipino back office labor,
so virtual assistant, social media managers, data entry, research, customer service.
You know even in like the construction space right who
work some hiring folks that have engineering degrees that sit
there and do take off on floor plans all day.
It's a really cool model and COVID just accelerated and
(14:56):
made it accessible to all of us.
Speaker 3 (15:00):
So your your business is built on helping Filipino folks,
is that correct?
Speaker 4 (15:07):
Well, it's an interesting question that you ask. It's it's
I actually think it's one of the true businesses that's
a win when when I'm winning as a business owner,
I'm providing high paying corporate jobs the folks in the Philippines.
But my target market, the initial kind of you know,
beachhead so to speak, is that that client that United
States based organization that's one hundred employees or less and
(15:29):
a lot of our folks are kind of in that
ten to twenty employee range and we're helping them find
high quality talent. Yeah, so you get a you know,
a project manager for two thousand bucks a month, fully
landed that has a college degree, five plus years of experience,
and you know, you don't have your payroll, tax, insurances
or any of that that lives in my house. And
(15:51):
so we're there to solve that problem. Because if you
look at the labor market these days, and you know,
we're very pro American workforce, our objective is to help
entrepreneurs and grow while maintaining profitability as business owners. You know,
when you're scaling, you're often spending and therefore, you know,
not making as much as Our objective was to help
these folks kind of grow and scale and take it
(16:11):
to the next level. And it's great too because the
way COVID disrupted our workforce, it disrupted the Filipino workforce too.
So these folks were spending multiple hours a day commuting
to and from these large corporate offices. They were spending
a lot of their salary on this transportation. Will now
because of the zooms, the slacks, the g suites of
the world, we can all be interacting and I think
(16:34):
in ten years from now, people will be stating that
they won't be necessarily talking about do you have outsourced
help or not. I think the word outsourcing is almost
going to go away, and people are going to think
of their workforce. It's just more of a global economy,
so to speak. So it's really cool.
Speaker 3 (16:50):
A what an awesome concept that I have so many questions, Mike,
Will you stick around with this, Go pay some bills
and come back.
Speaker 4 (16:58):
Absolutely do.
Speaker 3 (17:00):
What a great story, Mike O'Connor. When we return, your
nexus is the name of the business point nexus Point,
nexus Point, Thanks Patrick, your on point. When we return
at Home with Roby.
Speaker 1 (17:15):
Welcome back that home with Roby.
Speaker 2 (17:16):
I'm Patrick Isaac from Roby Commercial and Services on the Turn.
He's from the Roby family of companies. We are here
joined by mister TJ as always got knocks in the
studio keeping things interesting for us, and then Mike O'Connor
joining us here from Florida. Thirty eight area, who's uh,
who's going through a blizzard right now?
Speaker 3 (17:36):
Thirty a area? Is that like a thing?
Speaker 4 (17:39):
Thirty eight it's a street, it's a country highway thirty eight.
Speaker 1 (17:44):
Yeah.
Speaker 3 (17:44):
Is it near Orange Beach? No?
Speaker 4 (17:48):
No, And I don't think so.
Speaker 2 (17:50):
That's like Gulf Shores, that area that's on the that's
the Truman Show.
Speaker 1 (17:55):
Yeah, yeah, water Colors.
Speaker 4 (17:56):
The little small neighborhood kind of a mile away from me,
it's one of the thirty agel of the Pocket of
All that HBO was Rosemary Seacrest, Alice Watersound, Santa Rosa pretty.
Speaker 3 (18:08):
Cool tass Sea grove in there too.
Speaker 1 (18:10):
It is. It's a beautiful, beautiful area.
Speaker 2 (18:12):
If you've never been anyone listening, I think in some
place that you definitely have to go go check out
the Truman Show. That that that if you haven't seen
that movie, or even if you had, I mean, it's crazy.
It is the exact I mean obvious it's where they
filmed it, but it really takes you back through that movie.
Speaker 4 (18:29):
Perhaps it does. Yeah, they shot it right there.
Speaker 2 (18:31):
Well, well, so Mike, you were you were telling us
about NeXT's point about what you all do, and you
said something during the break. I think it's really important
for people to hear. It's about the accessibility of offshore labor.
Speaker 1 (18:42):
In the years past.
Speaker 3 (18:43):
It was not.
Speaker 2 (18:43):
It really wasn't a capability a small business could have.
But that's really the gap that you're trying to bridge.
Speaker 4 (18:51):
So, I mean, just I think we take for granted
right technology is evolving as such a rapid right now
that I think we all just kind of gloss over
how much advance that we've made over the last you know,
five years, but ten, fifteen, twenty years, right, and you
know to go and let's say you wanted the leverage
global talent pool and your name was JP Morgan or
American Express, you could, right, you go hire a you know,
(19:13):
a heavy paying executive. You go set up shop, buy
some real estate, incorporate your business over there, and boom,
you've got your labor pool. Well, the small medium sized
businesses over here don't have that, But what do we
now have. We could be sitting here on a Zoom call,
face to face. It doesn't matter where in the world
we are. It feels like we're in the same room.
So and you look at collaboration tools and the people
(19:35):
by the way over complicate the tools and the sophistication
they need to have. Right, if you've got Zoom, you've
got Google Suite, something like on Asana, on Monday dot com.
Just think about how connected you are. And you have
to be intentional about, you know, not being shouldered or
shoulder and making sure that you build that a team
collaboration so that people feel like you're part of something
bigger than they are. But if you've accomplished that you
(19:55):
now have the accessibility of this labor pool that all
these big guys have. And I think if you are
a business owner and you are not at least actively
exploring putting this into the different parts of your organization,
you're behind the eight ball. And I think you'll there's
a lot of intimidation about quality or safety and security.
I often tell people the first reason they call me
(20:18):
and pick up the phone is from a cost perspective,
but it's also a quality play. So you go and
look at some of these entry level roles, specifically if
you're hiring a young kid out of school or an
intern or a high school kid trying to piece it together, well,
you know, here's someone who's a third of the costs,
if not more, with you know, four year college education
and five or ten years of experience, right. And so
(20:39):
I think it's just a phenomenal tool, and I think
it takes businesses at the next level.
Speaker 3 (20:45):
So when you were doing these classy multi family projects
in Atlanta as a as a young hustler, it just
so happened that a lot of your workforce don't working
on these properties were a Filipino.
Speaker 4 (21:01):
We sought it out and in that specific business. We
had to leverage a little bit on Mexico as well.
It's a little more expensive in Mexico. That's and arguably
the Filipinos are more aligned to our culture. Taking a
step back, and I'll address that the Philippines are very
Westernized and how they operate both from a social perspective
and a business perspective. And it's kind of the Australian
businessman by the way that kind of spearheads of the
(21:24):
Philippines because of the proximity geographically. But no, they didn't
happen to be that. I actively sought that out talking
to other people in the space that were doing it,
that were leveraging this talent and then doing a little
good trial and error and realizing that I mean, I
had people that were doing ten of interaction, managing all
maintenance requests, overseeing make readies, dealing with the government paperwork
(21:49):
if necessary, the customer service, and the clients on literally
every aspect. We had a couple of state side folks
as well, but the nuts and bolts were getting run
you know off short that is crazy.
Speaker 3 (22:02):
I mean, really that you saw this opportunity that the
reason why the Philippines through the Australian businessman were more
westernized than some other Patrick and I talk about and
we've had a lot of folks on here that are
first generation, the us Land folks, and they they're so
(22:24):
much more aggressive and so much more eager and trying
to trying to grow so much more. They don't take
anything for granted. And that you're utilizing this resource and
then also helping American entrepreneurs as well at the same time.
Have this access to this talent pool.
Speaker 4 (22:43):
Is yeah, and you've got to be diligent, just like
hiring anyone on how you got these folks, So anyone
who comes through, right, we make it hard to apply
for a job at Nexa's point, right, because if you
can't pay attention to detail or fill out kind of
the right forms, then you're not going to do well
in the role. But then you get aptitude test on
England proficiency, you get a personality assessment. I know people
are fifty fifty on those, but there's only a small stuff.
Speaker 1 (23:05):
We're big fans of our.
Speaker 4 (23:06):
Environments, communication problem solving assessments, and he just kind of
walk it down from there.
Speaker 3 (23:13):
So when did you start in Nexus Point.
Speaker 4 (23:16):
We're a little over two years old, So about the
time I moved to Florida. Actually, ironically enough, just about
the time I started this, And it was an idea
we kind of had in our heads for about a
year prior to that.
Speaker 3 (23:27):
So, has your former partner made all his payments?
Speaker 4 (23:31):
We're close, We're close.
Speaker 3 (23:33):
I think now he's made all the ones he's supposed
to have made, or she has made to date.
Speaker 4 (23:39):
He is on track, I'll put it that way. We're
on track, and I think we're having this conversation come September.
That'll all be buttoned up.
Speaker 2 (23:51):
Well, Mike, tell us about tell us about your family too.
We love to hear about that on this show. It's
a big aspect of what we do here. Tell us
a little about that I've been.
Speaker 4 (24:00):
I've been married. I'm actually married to an Auburn girls.
I'm not sure if I even told you that. We've
been married for about eleven and a half years. We
actually worked at my first corporate job together.
Speaker 1 (24:10):
Was I did know that?
Speaker 4 (24:12):
What's that?
Speaker 3 (24:13):
I did know that, but I did not know that
she had to Yeah.
Speaker 4 (24:16):
She was she she was there for a couple of
years prior than I was, and took a very active
interest and not only myself, but all the new folks
that were coming in. I genuinely want the health. Then
I is such a good person and kind of one
thing led to leave to another. And here we are
married for eleven and a half years. And then we
got we got two two kids, a five year old girl,
(24:38):
Amelia and a three year old boy named Michael, both
about to be six and four in February, respectively. Oh,
I got two great parents and uh two sisters. So yeah,
it's a great family. We all love it down here.
I mean, these kids spend their weekends running around on
the beach. They were in a funny story. I was
telling someone they were swimming in a pool down here
(24:58):
day after Christmas because with so nice and warm it was.
But but you know the fact that they could you know,
hop out and run around the air temper turn off
toast them or a freezing I should say, it was
was great. So yeah, they're loving it down here. It's
been a great move for the family. Really an awesome
(25:20):
space to raise kids and having fun with us.
Speaker 3 (25:24):
No, that's cool, man, Uh so what so what's uh
would you go to?
Speaker 1 (25:28):
The is it?
Speaker 2 (25:28):
I mean, the Philippines is a pretty big area. Going
back to your business, do you recruit from a certain
area or do you just kind of sort of a
broad stroke Tell us a little bit about that.
Speaker 4 (25:36):
Yeah, it's kind of broad strokes. And there's I mean,
there's thousands of islands, right, so extremely fragmented country in
that sense. And you know, we were agnostic to the
industry or the location that we hire from. But what
I will tell you is if you take a place
like Manila or should do some of the larger, more
(25:59):
order areas, you'll also find that there's good universities there, right,
You'll find that, you know, a big thing people hear
with some of these Filipina markets, they worry about internet
connectivity and outages. Well, that is a thing, but that's
also more to some of the more rural provinces, just
like you know, a rural you know, part of America
(26:20):
has less connectivity than New York City, for example. And
so no, I don't, I don't. I don't necessarily think
that we see higher quality or less quality any one area.
But if you are in those kind of major hubs,
there's just a larger talent pool to pull from, a
little bit more reliability and the diversity of skill sets
outside of you know, just the general admin.
Speaker 3 (26:43):
No, that is yeah, so cool. How often do you
get into the Philippines.
Speaker 4 (26:49):
I don't. Actually, that's the ironic thing if people ask
me that all the time, it's my team over there
is even fragmented, So for me to go over there
and visit with them, I have to be balancing all
over the place. And what we do is we've hired
just very high end, high quality season folks over there,
and we did it with some intentionality. Actually, we've found
(27:11):
some of the people who've been in this game for
ten plus years who have really made a name for
themselves in this market, and found people that used to
work there or that were integral not just working there,
but at the phase with which we are at in
our business, so they understand how to operate in our
business and take it to the next level. Went hired
three of them and they've been fantastic from helping us
(27:32):
develop on you know, that side of the world and
then in the stateside. You know, I've got a fantastic
business partner. Obviously, my COO, Kim Beron is just is
unbelievably talented. She's took it taking businesses that you know,
we're doing one million dollars a year and took them
to doing sixty million dollars a year and you know,
(27:52):
twelve years time span. She's here, got a great head
of client relations. Her name is Sandy. She's actually in Charlotte,
ironically enough, and my partners in Atlanta.
Speaker 3 (28:03):
All right, hang tight with us, we're gonna come back.
You're listening to Mike O'Connor on at Home with Roby.
Speaker 1 (28:16):
Welcome back at Home with Roby. I'm Patrick mc isaac.
Speaker 3 (28:19):
From Roby Commercial in Services on with Trent Heason from.
Speaker 1 (28:21):
The Ruby Family and Companies. We are your hosts. We
got Docks in the studio.
Speaker 3 (28:27):
We've got TJ in the studio.
Speaker 1 (28:30):
He takes to go.
Speaker 2 (28:32):
Then we've got another bulldog on the horn here, Mike O'Connor.
Speaker 1 (28:36):
What do y'all do with that thing? Like? Who's that
rolling down the train? The how it goes? It's something
like the mean machine.
Speaker 3 (28:44):
Yeah, well I do know this.
Speaker 1 (28:46):
We're recording this.
Speaker 3 (28:47):
We've already said on MLK Day, but it's also Inauguration Day,
and then it's also the College National Championship Game Day,
which Georgia is not a part of, Nor is are
the Clemson Tigers and the Tar Hills might be in
this game next year.
Speaker 1 (29:02):
They might not even really came next year.
Speaker 3 (29:04):
You guys are what do we do with monopolizing profile
college sports?
Speaker 1 (29:07):
Here with the hoodie listen, come.
Speaker 3 (29:11):
On, So it's Ohio State Notre Dame. Who you got, Mike?
We're putting on the spot.
Speaker 4 (29:17):
I'm going with Ohio State. I think that often is powerful.
How about you guys.
Speaker 3 (29:23):
I'm hoping that both buses break down on the way
to the game and they have to forfeit both teams
and they give the money back to contractors. Here you go, Hey,
I like how we got work. Let's go Tar Hills.
Oh right, man, we got a true entrepreneur. I've been
(29:43):
just enamored by your story. H we have workforce entrepreneurs.
This is a unique one. I will say, uh, what
are your goals with your business you have? I mean,
I don't know what size you are now? Is is
it based around growth or you said you didn't want
(30:03):
a lifestyle business? You warn big what you got?
Speaker 4 (30:07):
Yeah? You know in this business you get to you know,
five hundred placements or accounts. That's a healthy size. We
want to get to twenty five hundred kind of over
the next seven or eight years, and we'll kind of
see where it goes. Right That that north store number
really drives a lot of other things. Right, We're a
business that I don't really pay attention or care about
the revenue number, right because immediately off the top of
(30:28):
a huge wallop's going off to the resources. We focus
on our residual and then try and run a tight margin.
You know, it's a cool business too, right You once
you really figure this out, there's a ton of organizations
out there that are going to be looking to sell
over the next ten years that have what I would
call a very inefficient workforce, meaning they are heavy on
their their labor force. And so kind of phase two
(30:51):
of this, maybe we might decide not to pursue this,
but you know, go and acquire a couple of businesses
where we think we can add some top line while
simultaneously cutt and ad margin through our kind of expertise here,
and have you ever a couple of years try and
turn them over and have some fun with that. So
we'll see where it goes. But right now it's twenty
five hundred. The UH is the marching order.
Speaker 2 (31:10):
Well, Mike I think it's really important tooause I know
that a lot of people that listen to our show
are in that small and medium sized business class. How
do people get in touch with you? What's the easiest
way to connect? How do they engage if they wanted
to hear more about the products and services that you
guys can offer.
Speaker 4 (31:26):
Yeah, appreciate you asking. You know, you can go to
our website nexuspt dot io. There's will way there to
book a discovery call directly on my calendar, and you
can always feel free to reach out to me via
email Mike at nexuspt dot io. And you know, if
you got an interest in this or looking to learn more,
whatever it might be, would love the opportunities out with you.
Speaker 3 (31:50):
That is awesome. I'm going to put you on the spot.
Put you on the spot how to get in touch
with you? I'm gonna put you on the spot. Hard
hitting journalism, Mike, what is one north star? You say
something about that that you live by the intersects both life,
family and business. Give it to us now.
Speaker 4 (32:09):
I think I think making sure you're always offering value
right and thinking about things other than just yourself. If
you go into every aspect of those three areas that
you're talking about, and you are genuinely concerned about the
people surrounding you. You're genuinely concerned about adding value to
whatever kind of environmental organization you're in. It will not
only provide them tenfold returns, but it'll provide you tenfold
(32:32):
returns as well, in all aspects. So add value when
you can.
Speaker 3 (32:36):
I like that, add value to all parties intermingling.
Speaker 1 (32:40):
Yeah, yeah, that's good.
Speaker 3 (32:43):
Patrick, Maybe you need to work on that. Oh that
was a joke. That was just an easy Jeamy. Well, Mike,
I hope that you guys get some snow so that
your kids can have fun. Maybe they go so I
just tell you, my kids swim you around in a
heated pool. This about the size of a bath up
(33:03):
and that's a natural in the river durday, come on.
But no, I hope y'all get some snow, because I
know a couple of weeks ago we got a near
a near a near miss uh and the kids were disappointed. So, uh,
good luck to you. I can't wait to meet you
in person, and I hope, I hope that you're really
(33:25):
helping Patrick.
Speaker 1 (33:26):
That's what we're rooting for. That's it.
Speaker 3 (33:30):
Add value and God bless our w BT audience. It's
been a fun run almost nine years. Listen as always,
carry a smile around on your face, do the Golden Rule,
treat others the way you want to be treated. Have
a wonderful, wonderful, wonderful Sunday. Thank you for listening, Micha O'Connor,
(33:51):
thanks for being here.
Speaker 4 (34:02):
Stopp
Good morning, Welcome at Home with Ruby.
Speaker 2 (00:08):
I'm Patrick mac Isaac from Roby Commercial and Services along
with Trent Haason from the Roby Family of Companies. We
are your hosts Sunday mornings nine to ten WT nine
nine point three eleven ten am.
Speaker 1 (00:19):
Trent. How you doing man?
Speaker 3 (00:21):
I am wonderful.
Speaker 1 (00:22):
That's good.
Speaker 2 (00:23):
We got a special guest in the studio. Yeah, making
his second appearance on the at Home with Ruby.
Speaker 3 (00:29):
So so you reminded me you and TJ TJ first, Yeah,
Knox Hasten.
Speaker 1 (00:38):
Yeah.
Speaker 2 (00:38):
He let out a ferocious cry from We made himself known. Yeah,
from the hospital room. Yeah, that was that was impressive.
We were wondering where he got those pipes from.
Speaker 1 (00:48):
I think he can still.
Speaker 3 (00:50):
He was crying this morning when I got him out
of bed to come to the studio. I drove into
town this Bittersweetness, our last show on WBT. Yeah, and
I was, I mean, I think I was two your
shop there at Ashley Road, and I turned around and said,
I gotta go get my boy, and we gotta go
(01:12):
eat hearties, and we gotta go do DBT. And he
needs to know because one day I was telling a
couple of stories this weekend about when I was three
or four years old in memories, and I said, little
does he know? He'll remember this?
Speaker 2 (01:28):
I think, so it is kind of cool, especially where
he is sitting. Only the only thing that is different
from when Ford came when he was probably close to
the same age.
Speaker 1 (01:36):
With no matchbox cars.
Speaker 2 (01:38):
Yeah, knocks like m he does, like you got some
matchbox cars now, docks there in one of your pocket.
Maybe he got to go to UH his first monster
truck show and down in Greenville.
Speaker 3 (01:50):
I think I said that last week or maybe a
couple of weeks ago. Uh, probably Ford's fourth Monster jam
and Knots's first. Reagan's from so Reagan so it's meat.
It was raging in the boy club minus Wiley. That's
our dog. He is a boy as well. But we
went to the UH the meet and greet. You get
(02:12):
to walk around and see all the trucks up close
down on the floor. Said that's pretty fun. So he'll
remember that. And then though he was kicking and screaming
this morning, I had a break bat on him a
time or two. Uh, he did get up. He did
not want to go to hart Ease. Then when he
got to Ahrdies and he got a cinnamon roll. He
was really happy, and he also liked the hash Browns
(02:33):
with the catch up and taking a bite or two
of my gravy biscuit.
Speaker 1 (02:37):
So my man was hungry.
Speaker 3 (02:40):
He almost said all his cinnamon roll. He didn't. I
think he had like two bites left. But then he
was jamming. I'm driving an old pickup truck. My truck's
a little sick. So he said he wanted to hear Timber,
that's the song. He's a dancer. I said, buddy, I
don't have that ability in this truck.
Speaker 1 (02:58):
I said.
Speaker 3 (02:58):
We play what they give us on the old school,
so listening to some country and he started grooving there
towards the end. So we having a good time.
Speaker 2 (03:11):
Well if it's a historic day today too, well, according
on two things, Mark with the King Junior Day is
today and then new presence being inaugurated as.
Speaker 3 (03:19):
Well inauguration day m l K day. God bless you
Martin Luther King, thank you for spreading all your love
and uh yeah, so NOTx didn't have school today. So
today I was all excited about getting all this catchup
stuff done and then I blew it all up and
went and got my son which is great. Yeah, just
(03:41):
stay up all night.
Speaker 1 (03:43):
Do that tomorrow.
Speaker 3 (03:45):
The greatest thing about getting all your stuff done after
hours and into evening or are we early morning to say,
is nobody responds back.
Speaker 1 (03:54):
That's it.
Speaker 3 (03:55):
If you block out four hours during the middle of
the day, which is hard to do because the day goes,
then you gotta you gotta answer to the to the
vibe that's going on that put out fires, go go,
go meet people, talk to people, interact with people, answer
your phone when it rings. But if you get one
of your tasks done during the day and shoot out
(04:17):
something to a couple of people, they all start responding yeah.
And by that time I've done left my desk, I'm
over here talking to this other guy, and the email
start piling up, especially if it's something that you know,
it has a little zest to it, and then I
never it takes me like a week to get back.
I mean, I just did that this morning, and now
I got a let's see, now I have like I
(04:38):
was down to eleven unread emails. Now I'm at twenty two.
It's so exciting.
Speaker 1 (04:46):
Twenty two emails.
Speaker 3 (04:48):
That's just the one that's not down. Yeah, I know,
I mean I've clicked on a bunch that I put
put them in my head, and then I then you
really don't get back to them, and.
Speaker 2 (04:57):
The little red bubble, you become that guy. I can't
stand red bubbles on my phone. I would have to
have him at zero with.
Speaker 3 (05:03):
You know, David Stove has been on the show a lot.
He catches a lot of grief.
Speaker 2 (05:07):
He's got like forty four thousand unopened. I couldn't do that,
you know, just open them all, just get it over with.
Speaker 3 (05:14):
I mean, I think there's like three or four people
that we connect in business together and do business together,
and they're like, hey, by the way, I sent him
this cmail, can you check in with him? I'm like, yeah, sure,
that's my job. Much more personally, he takes a lot
of pride in that. So maybe this might be a
good segue to our guest.
Speaker 2 (05:36):
I think he can help with some office organization by
way of personal assistance.
Speaker 3 (05:41):
Well, I was the head host last week. If anybody realized,
how did that go? It went great? We had Matt
Finks Jewelers fourth Generation. If I could only aspire, how
much craft did you give to Deve? You take it
easy on much Dave was just chilling. Was his head
glistening in this nice WBT fluorescent light. He's proud of
(06:03):
his skin. He was good, but I enjoyed being the
he does a good job. I enjoyed. Maybe we can
reverse this, but this is our last almost nine years
run on WBT. This is our last show. Uh so
now you just have to find us on podcast only.
(06:26):
For all my old buddies out there, I will help you. Yeah,
get on your internet browser on your phone. Reagan was
making fun of me over the weekend something I don't know.
She's like, those kids were like this boomer and making
fun of how old old school I am. I was like,
(06:48):
I'm like, you know, I'm a tweener. Wow, you know.
Speaker 1 (06:52):
Yeah, she called me a boomer.
Speaker 3 (06:53):
All right, introduce our guests.
Speaker 1 (06:55):
We got Mike O'Connor with Nexus. We'll be right back can.
Speaker 3 (07:00):
But that's right for me at Home with It.
Speaker 1 (07:08):
Welcome back to at Home with Ruby.
Speaker 2 (07:09):
I'm Patrick mccayzak Roby Commercial and Services on the Trent
Hason from the Ruby family at Companies.
Speaker 1 (07:14):
We are your hosts.
Speaker 2 (07:16):
If it's the last day, but go back check it
out anywhere podcasts are found. You can also check us
out on social media, LinkedIn, not on X Maybe we
need to jump on there.
Speaker 1 (07:24):
I don't know, Trent, it's a lot to keep Patrick.
Speaker 3 (07:26):
Just say, you understand when I was the head host
last week and you were absent hanging out with this cat.
I just said I didn't even of course I don't
remember stuff that well, So I just said everywhere social
media podcast are found. Yeah, I think it sums it up.
Speaker 1 (07:43):
You're feeling good about that.
Speaker 3 (07:44):
I think you're wasting like twenty seconds of great airtime.
Speaker 2 (07:48):
Okay, well we don't We don't have X so we
can't do that social media platform. But we're pretty much
everywhere else. If Sarah's got us out there, we're doing
all right.
Speaker 1 (07:57):
Okay, all right, Well, what's up.
Speaker 4 (08:01):
Appreciate you guys having me. I'm looking forward to chatting well.
Speaker 2 (08:04):
Mike joins us from from Snowe, Florida. Do you know
this floor is supposed to get like what four to
six inches?
Speaker 1 (08:11):
He's on the.
Speaker 4 (08:11):
Coast for the world's shutting down down.
Speaker 3 (08:13):
Here, you're on the inside coast.
Speaker 4 (08:17):
I'm on the Gulf, so I'm up in like the
thirty a Rosemary Beach area kind of between Panama City
and Destin.
Speaker 3 (08:23):
How did you fared during the hurricane barrage this late summer.
Speaker 4 (08:28):
You know, we get lucky. They kept kind of within,
you know, east and south of us, and so we
fared out really well. I think you guys actually got
it worse than we did in Charlotte a couple of times.
Speaker 3 (08:39):
Yeah, our river, some areas of the river with where
the dams and it's real constricted, did but it was
more western North Carolina the mountains really. I mean, those
folks have years of rebuilding and struggle. So but yeah,
good luck, man, that's awesome that you kind of skirted it.
I got some a lot a lot of ye po
(09:01):
guys down down in your region.
Speaker 4 (09:03):
But on the show, it's a great part of town.
And you know, we'll see how the two inches of
snow shuts us down for a few days.
Speaker 1 (09:11):
That'll be run.
Speaker 2 (09:12):
That'll be really cool though. I mean, I think if
it snows at the beach, you know, that doesn't ever,
hardly ever happen. So you have to take some pictures
and send them up our way so we can see
what you're working with down there.
Speaker 4 (09:21):
We're looking forward to it. We don't get snow because
all the cold and rain with help. Snow is no fun.
Speaker 2 (09:26):
No, h My my brother hails from Auburn that you
guys both know this and they're they're man, they're devastated.
They thought this is going to hit them, but it's
going south. I mean, when did they ever say that that,
you know, middle part of Alabama's not gonna get snow,
but south South Alabama and your neck of the woods is.
Speaker 1 (09:43):
As a kid, that sounds uh, that sounds rough.
Speaker 4 (09:47):
Yeah, our kids looking forward to it. So we'll see
how it goes. I'll keep you posting.
Speaker 3 (09:52):
Well, are you from that area?
Speaker 4 (09:55):
No, I live in Atlanta. You know, actually I moved
up and down most of the East Coast my entire
I was that kid who who never went to school
for more than two years at a single school until
I went to college at the University of Georgia, which
is a great little college down then went and spend
about twelve eleven twelve years in Atlanta, and then when
COVID hit, you know, things just kind of change, like
(10:17):
a lot of people say, in these bigger cities, and
we were looking to get out and you know, have
a little more calmness in our life, and we love
vacation here. So about over two years ago we pulled
the trigger and moved on down. So haven't looked back since.
Speaker 3 (10:31):
Why why the moving around every couple of years, you
military kid?
Speaker 4 (10:37):
No, So my dad was in sales, right, and so
you know before we have all the zooms and the
technologies that we did, you know, as you may mean,
I know, you know, you want the new sales territory,
you want you know, the promotion, You've got to physically
go to that spot. And so now he was fortunately
good at what he did, and that kept us bouncing around.
And every time they'd open up a new market, they'd
want him to go kind of service it and get
(10:58):
it rolling. So yeah, it kept us moving. But you know,
at the time, it's really hard, right, you know, going
into you know, first day of eighth grade, not knowing
a kid sitting down at lunch by yourself. It's tough.
But I always joke like I could sit there and
talk to a tree all day now just because it's
made me, it's kind of forced me to be social
and interactive. So as an adult, I was very, very
grateful for the opportunity to kind of have that lack
(11:20):
of stability, so to speak. Growing up.
Speaker 3 (11:23):
So you grew up your dad's sales guy. You're moving around,
you're working on these social skills. You go to school.
Take us from.
Speaker 2 (11:32):
There, by the way, Mike, when you said University of Georgia,
tj our producer, did do a little barking dog.
Speaker 1 (11:38):
Thing, y'all do down there?
Speaker 3 (11:40):
We do bark Yeah, you got a fellow dog.
Speaker 4 (11:46):
You head down there in game day, you're gonna get
barked at, especially if you were an au ring or Patrick.
Speaker 1 (11:50):
I'm aware.
Speaker 4 (11:51):
So, you know, went to the University of Georgia, and
you know, I like to have a good time when
I was in college, and so I took the path
of least resistance, and so I got a psychology degree
and always told myself I was gonna go get a
business degree afterwards. Well that never happened. I actually ended
up getting a cool corporate job heading out when worked
(12:13):
for a place called cat Gemini. I'm not sure how
familiar they do it. Consulting, tech consulting, project management was
there for a while. Wasn't happy, went to Ernst and Young,
the you know, big four firm, was even less happy.
Went to a small real estate consultancy, wasn't happy, and
I kind of finally realized that I don't think it's
the corporate job that's the problem. I think it's me.
(12:35):
And during this time, this was right after kind of
the housing crash, right, this was twenty eleven and twelve thirteen,
I was just dumb enough to kind of rub, you know,
two pennies together and figure out what I could, you know,
scrounge up as a young kid and started buying a
bunch of real estate. And so when I was in Atlanta,
we were the guys who were buying up the small
(12:55):
scale to mid size multi families that were C class
and then did vertical in a great right. We we
did third party management. We had a brokerage, small scale
construction like make readies and turns and things like that
and nothing like which you guys get into landscaping and
did that for the longest time and it was a blast.
Speaker 3 (13:16):
We got a true hustler. This what do you buy
twenty two years old? You hanging out with some young
guys feel it too.
Speaker 4 (13:31):
But but no, now I'm down in Florida and I
am so I still I still have financed my side
of the business to uh an a sale to my
old partner. You know, for him, he was really interested
in having to be kind of a localized business and
the lifestyle business kind of golfing the multiple times a week,
which is awesome, and I respect his viewpoint on that,
but you know, I was really looking to create something
(13:51):
a lot bigger than it was. And you know, without
giving me the third minute overview, I essentially leveraged a
global talent pool in my old company. Right, you know,
things like property management are very high touch point, very
low margin, so you have to figure out way to
find yield and kind of adding them, you know, and
make those numbers at the bottom line a lot bigger.
And so we leveraged Filipino talent, talent from Mexico, et cetera.
(14:12):
And what I found was I wasn't just using virtual
assistance or things like that. I was plugging them into
every aspect of my organization and when I was kind
of looking for what to do next, and there was
some overlap the real estate. So you know what, people
keep asking me, how I do this, how it's done,
how I find them, train them, keep them, staff them.
I've got something here. So I now run a company
called nexus Point with a partner of mine, and we
(14:35):
connect small and medium sized businesses with Filipino back office labor,
so virtual assistant, social media managers, data entry, research, customer service.
You know even in like the construction space right who
work some hiring folks that have engineering degrees that sit
there and do take off on floor plans all day.
It's a really cool model and COVID just accelerated and
(14:56):
made it accessible to all of us.
Speaker 3 (15:00):
So your your business is built on helping Filipino folks,
is that correct?
Speaker 4 (15:07):
Well, it's an interesting question that you ask. It's it's
I actually think it's one of the true businesses that's
a win when when I'm winning as a business owner,
I'm providing high paying corporate jobs the folks in the Philippines.
But my target market, the initial kind of you know,
beachhead so to speak, is that that client that United
States based organization that's one hundred employees or less and
(15:29):
a lot of our folks are kind of in that
ten to twenty employee range and we're helping them find
high quality talent. Yeah, so you get a you know,
a project manager for two thousand bucks a month, fully
landed that has a college degree, five plus years of experience,
and you know, you don't have your payroll, tax, insurances
or any of that that lives in my house. And
(15:51):
so we're there to solve that problem. Because if you
look at the labor market these days, and you know,
we're very pro American workforce, our objective is to help
entrepreneurs and grow while maintaining profitability as business owners. You know,
when you're scaling, you're often spending and therefore, you know,
not making as much as Our objective was to help
these folks kind of grow and scale and take it
(16:11):
to the next level. And it's great too because the
way COVID disrupted our workforce, it disrupted the Filipino workforce too.
So these folks were spending multiple hours a day commuting
to and from these large corporate offices. They were spending
a lot of their salary on this transportation. Will now
because of the zooms, the slacks, the g suites of
the world, we can all be interacting and I think
(16:34):
in ten years from now, people will be stating that
they won't be necessarily talking about do you have outsourced
help or not. I think the word outsourcing is almost
going to go away, and people are going to think
of their workforce. It's just more of a global economy,
so to speak. So it's really cool.
Speaker 3 (16:50):
A what an awesome concept that I have so many questions, Mike,
Will you stick around with this, Go pay some bills
and come back.
Speaker 4 (16:58):
Absolutely do.
Speaker 3 (17:00):
What a great story, Mike O'Connor. When we return, your
nexus is the name of the business point nexus Point,
nexus Point, Thanks Patrick, your on point. When we return
at Home with Roby.
Speaker 1 (17:15):
Welcome back that home with Roby.
Speaker 2 (17:16):
I'm Patrick Isaac from Roby Commercial and Services on the Turn.
He's from the Roby family of companies. We are here
joined by mister TJ as always got knocks in the
studio keeping things interesting for us, and then Mike O'Connor
joining us here from Florida. Thirty eight area, who's uh,
who's going through a blizzard right now?
Speaker 3 (17:36):
Thirty a area? Is that like a thing?
Speaker 4 (17:39):
Thirty eight it's a street, it's a country highway thirty eight.
Speaker 1 (17:44):
Yeah.
Speaker 3 (17:44):
Is it near Orange Beach? No?
Speaker 4 (17:48):
No, And I don't think so.
Speaker 2 (17:50):
That's like Gulf Shores, that area that's on the that's
the Truman Show.
Speaker 1 (17:55):
Yeah, yeah, water Colors.
Speaker 4 (17:56):
The little small neighborhood kind of a mile away from me,
it's one of the thirty agel of the Pocket of
All that HBO was Rosemary Seacrest, Alice Watersound, Santa Rosa pretty.
Speaker 3 (18:08):
Cool tass Sea grove in there too.
Speaker 1 (18:10):
It is. It's a beautiful, beautiful area.
Speaker 2 (18:12):
If you've never been anyone listening, I think in some
place that you definitely have to go go check out
the Truman Show. That that that if you haven't seen
that movie, or even if you had, I mean, it's crazy.
It is the exact I mean obvious it's where they
filmed it, but it really takes you back through that movie.
Speaker 4 (18:29):
Perhaps it does. Yeah, they shot it right there.
Speaker 2 (18:31):
Well, well, so Mike, you were you were telling us
about NeXT's point about what you all do, and you
said something during the break. I think it's really important
for people to hear. It's about the accessibility of offshore labor.
Speaker 1 (18:42):
In the years past.
Speaker 3 (18:43):
It was not.
Speaker 2 (18:43):
It really wasn't a capability a small business could have.
But that's really the gap that you're trying to bridge.
Speaker 4 (18:51):
So, I mean, just I think we take for granted
right technology is evolving as such a rapid right now
that I think we all just kind of gloss over
how much advance that we've made over the last you know,
five years, but ten, fifteen, twenty years, right, and you
know to go and let's say you wanted the leverage
global talent pool and your name was JP Morgan or
American Express, you could, right, you go hire a you know,
(19:13):
a heavy paying executive. You go set up shop, buy
some real estate, incorporate your business over there, and boom,
you've got your labor pool. Well, the small medium sized
businesses over here don't have that, But what do we
now have. We could be sitting here on a Zoom call,
face to face. It doesn't matter where in the world
we are. It feels like we're in the same room.
So and you look at collaboration tools and the people
(19:35):
by the way over complicate the tools and the sophistication
they need to have. Right, if you've got Zoom, you've
got Google Suite, something like on Asana, on Monday dot com.
Just think about how connected you are. And you have
to be intentional about, you know, not being shouldered or
shoulder and making sure that you build that a team
collaboration so that people feel like you're part of something
bigger than they are. But if you've accomplished that you
(19:55):
now have the accessibility of this labor pool that all
these big guys have. And I think if you are
a business owner and you are not at least actively
exploring putting this into the different parts of your organization,
you're behind the eight ball. And I think you'll there's
a lot of intimidation about quality or safety and security.
I often tell people the first reason they call me
(20:18):
and pick up the phone is from a cost perspective,
but it's also a quality play. So you go and
look at some of these entry level roles, specifically if
you're hiring a young kid out of school or an
intern or a high school kid trying to piece it together, well,
you know, here's someone who's a third of the costs,
if not more, with you know, four year college education
and five or ten years of experience, right. And so
(20:39):
I think it's just a phenomenal tool, and I think
it takes businesses at the next level.
Speaker 3 (20:45):
So when you were doing these classy multi family projects
in Atlanta as a as a young hustler, it just
so happened that a lot of your workforce don't working
on these properties were a Filipino.
Speaker 4 (21:01):
We sought it out and in that specific business. We
had to leverage a little bit on Mexico as well.
It's a little more expensive in Mexico. That's and arguably
the Filipinos are more aligned to our culture. Taking a
step back, and I'll address that the Philippines are very
Westernized and how they operate both from a social perspective
and a business perspective. And it's kind of the Australian
businessman by the way that kind of spearheads of the
(21:24):
Philippines because of the proximity geographically. But no, they didn't
happen to be that. I actively sought that out talking
to other people in the space that were doing it,
that were leveraging this talent and then doing a little
good trial and error and realizing that I mean, I
had people that were doing ten of interaction, managing all
maintenance requests, overseeing make readies, dealing with the government paperwork
(21:49):
if necessary, the customer service, and the clients on literally
every aspect. We had a couple of state side folks
as well, but the nuts and bolts were getting run
you know off short that is crazy.
Speaker 3 (22:02):
I mean, really that you saw this opportunity that the
reason why the Philippines through the Australian businessman were more
westernized than some other Patrick and I talk about and
we've had a lot of folks on here that are
first generation, the us Land folks, and they they're so
(22:24):
much more aggressive and so much more eager and trying
to trying to grow so much more. They don't take
anything for granted. And that you're utilizing this resource and
then also helping American entrepreneurs as well at the same time.
Have this access to this talent pool.
Speaker 4 (22:43):
Is yeah, and you've got to be diligent, just like
hiring anyone on how you got these folks, So anyone
who comes through, right, we make it hard to apply
for a job at Nexa's point, right, because if you
can't pay attention to detail or fill out kind of
the right forms, then you're not going to do well
in the role. But then you get aptitude test on
England proficiency, you get a personality assessment. I know people
are fifty fifty on those, but there's only a small stuff.
Speaker 1 (23:05):
We're big fans of our.
Speaker 4 (23:06):
Environments, communication problem solving assessments, and he just kind of
walk it down from there.
Speaker 3 (23:13):
So when did you start in Nexus Point.
Speaker 4 (23:16):
We're a little over two years old, So about the
time I moved to Florida. Actually, ironically enough, just about
the time I started this, And it was an idea
we kind of had in our heads for about a
year prior to that.
Speaker 3 (23:27):
So, has your former partner made all his payments?
Speaker 4 (23:31):
We're close, We're close.
Speaker 3 (23:33):
I think now he's made all the ones he's supposed
to have made, or she has made to date.
Speaker 4 (23:39):
He is on track, I'll put it that way. We're
on track, and I think we're having this conversation come September.
That'll all be buttoned up.
Speaker 2 (23:51):
Well, Mike, tell us about tell us about your family too.
We love to hear about that on this show. It's
a big aspect of what we do here. Tell us
a little about that I've been.
Speaker 4 (24:00):
I've been married. I'm actually married to an Auburn girls.
I'm not sure if I even told you that. We've
been married for about eleven and a half years. We
actually worked at my first corporate job together.
Speaker 1 (24:10):
Was I did know that?
Speaker 4 (24:12):
What's that?
Speaker 3 (24:13):
I did know that, but I did not know that
she had to Yeah.
Speaker 4 (24:16):
She was she she was there for a couple of
years prior than I was, and took a very active
interest and not only myself, but all the new folks
that were coming in. I genuinely want the health. Then
I is such a good person and kind of one
thing led to leave to another. And here we are
married for eleven and a half years. And then we
got we got two two kids, a five year old girl,
(24:38):
Amelia and a three year old boy named Michael, both
about to be six and four in February, respectively. Oh,
I got two great parents and uh two sisters. So yeah,
it's a great family. We all love it down here.
I mean, these kids spend their weekends running around on
the beach. They were in a funny story. I was
telling someone they were swimming in a pool down here
(24:58):
day after Christmas because with so nice and warm it was.
But but you know the fact that they could you know,
hop out and run around the air temper turn off
toast them or a freezing I should say, it was
was great. So yeah, they're loving it down here. It's
been a great move for the family. Really an awesome
(25:20):
space to raise kids and having fun with us.
Speaker 3 (25:24):
No, that's cool, man, Uh so what so what's uh
would you go to?
Speaker 1 (25:28):
The is it?
Speaker 2 (25:28):
I mean, the Philippines is a pretty big area. Going
back to your business, do you recruit from a certain
area or do you just kind of sort of a
broad stroke Tell us a little bit about that.
Speaker 4 (25:36):
Yeah, it's kind of broad strokes. And there's I mean,
there's thousands of islands, right, so extremely fragmented country in
that sense. And you know, we were agnostic to the
industry or the location that we hire from. But what
I will tell you is if you take a place
like Manila or should do some of the larger, more
(25:59):
order areas, you'll also find that there's good universities there, right,
You'll find that, you know, a big thing people hear
with some of these Filipina markets, they worry about internet
connectivity and outages. Well, that is a thing, but that's
also more to some of the more rural provinces, just
like you know, a rural you know, part of America
(26:20):
has less connectivity than New York City, for example. And
so no, I don't, I don't. I don't necessarily think
that we see higher quality or less quality any one area.
But if you are in those kind of major hubs,
there's just a larger talent pool to pull from, a
little bit more reliability and the diversity of skill sets
outside of you know, just the general admin.
Speaker 3 (26:43):
No, that is yeah, so cool. How often do you
get into the Philippines.
Speaker 4 (26:49):
I don't. Actually, that's the ironic thing if people ask
me that all the time, it's my team over there
is even fragmented, So for me to go over there
and visit with them, I have to be balancing all
over the place. And what we do is we've hired
just very high end, high quality season folks over there,
and we did it with some intentionality. Actually, we've found
(27:11):
some of the people who've been in this game for
ten plus years who have really made a name for
themselves in this market, and found people that used to
work there or that were integral not just working there,
but at the phase with which we are at in
our business, so they understand how to operate in our
business and take it to the next level. Went hired
three of them and they've been fantastic from helping us
(27:32):
develop on you know, that side of the world and
then in the stateside. You know, I've got a fantastic
business partner. Obviously, my COO, Kim Beron is just is
unbelievably talented. She's took it taking businesses that you know,
we're doing one million dollars a year and took them
to doing sixty million dollars a year and you know,
(27:52):
twelve years time span. She's here, got a great head
of client relations. Her name is Sandy. She's actually in Charlotte,
ironically enough, and my partners in Atlanta.
Speaker 3 (28:03):
All right, hang tight with us, we're gonna come back.
You're listening to Mike O'Connor on at Home with Roby.
Speaker 1 (28:16):
Welcome back at Home with Roby. I'm Patrick mc isaac.
Speaker 3 (28:19):
From Roby Commercial in Services on with Trent Heason from.
Speaker 1 (28:21):
The Ruby Family and Companies. We are your hosts. We
got Docks in the studio.
Speaker 3 (28:27):
We've got TJ in the studio.
Speaker 1 (28:30):
He takes to go.
Speaker 2 (28:32):
Then we've got another bulldog on the horn here, Mike O'Connor.
Speaker 1 (28:36):
What do y'all do with that thing? Like? Who's that
rolling down the train? The how it goes? It's something
like the mean machine.
Speaker 3 (28:44):
Yeah, well I do know this.
Speaker 1 (28:46):
We're recording this.
Speaker 3 (28:47):
We've already said on MLK Day, but it's also Inauguration Day,
and then it's also the College National Championship Game Day,
which Georgia is not a part of, Nor is are
the Clemson Tigers and the Tar Hills might be in
this game next year.
Speaker 1 (29:02):
They might not even really came next year.
Speaker 3 (29:04):
You guys are what do we do with monopolizing profile
college sports?
Speaker 1 (29:07):
Here with the hoodie listen, come.
Speaker 3 (29:11):
On, So it's Ohio State Notre Dame. Who you got, Mike?
We're putting on the spot.
Speaker 4 (29:17):
I'm going with Ohio State. I think that often is powerful.
How about you guys.
Speaker 3 (29:23):
I'm hoping that both buses break down on the way
to the game and they have to forfeit both teams
and they give the money back to contractors. Here you go, Hey,
I like how we got work. Let's go Tar Hills.
Oh right, man, we got a true entrepreneur. I've been
(29:43):
just enamored by your story. H we have workforce entrepreneurs.
This is a unique one. I will say, uh, what
are your goals with your business you have? I mean,
I don't know what size you are now? Is is
it based around growth or you said you didn't want
(30:03):
a lifestyle business? You warn big what you got?
Speaker 4 (30:07):
Yeah? You know in this business you get to you know,
five hundred placements or accounts. That's a healthy size. We
want to get to twenty five hundred kind of over
the next seven or eight years, and we'll kind of
see where it goes. Right That that north store number
really drives a lot of other things. Right, We're a
business that I don't really pay attention or care about
the revenue number, right because immediately off the top of
(30:28):
a huge wallop's going off to the resources. We focus
on our residual and then try and run a tight margin.
You know, it's a cool business too, right You once
you really figure this out, there's a ton of organizations
out there that are going to be looking to sell
over the next ten years that have what I would
call a very inefficient workforce, meaning they are heavy on
their their labor force. And so kind of phase two
(30:51):
of this, maybe we might decide not to pursue this,
but you know, go and acquire a couple of businesses
where we think we can add some top line while
simultaneously cutt and ad margin through our kind of expertise here,
and have you ever a couple of years try and
turn them over and have some fun with that. So
we'll see where it goes. But right now it's twenty
five hundred. The UH is the marching order.
Speaker 2 (31:10):
Well, Mike I think it's really important tooause I know
that a lot of people that listen to our show
are in that small and medium sized business class. How
do people get in touch with you? What's the easiest
way to connect? How do they engage if they wanted
to hear more about the products and services that you
guys can offer.
Speaker 4 (31:26):
Yeah, appreciate you asking. You know, you can go to
our website nexuspt dot io. There's will way there to
book a discovery call directly on my calendar, and you
can always feel free to reach out to me via
email Mike at nexuspt dot io. And you know, if
you got an interest in this or looking to learn more,
whatever it might be, would love the opportunities out with you.
Speaker 3 (31:50):
That is awesome. I'm going to put you on the spot.
Put you on the spot how to get in touch
with you? I'm gonna put you on the spot. Hard
hitting journalism, Mike, what is one north star? You say
something about that that you live by the intersects both life,
family and business. Give it to us now.
Speaker 4 (32:09):
I think I think making sure you're always offering value
right and thinking about things other than just yourself. If
you go into every aspect of those three areas that
you're talking about, and you are genuinely concerned about the
people surrounding you. You're genuinely concerned about adding value to
whatever kind of environmental organization you're in. It will not
only provide them tenfold returns, but it'll provide you tenfold
(32:32):
returns as well, in all aspects. So add value when
you can.
Speaker 3 (32:36):
I like that, add value to all parties intermingling.
Speaker 1 (32:40):
Yeah, yeah, that's good.
Speaker 3 (32:43):
Patrick, Maybe you need to work on that. Oh that
was a joke. That was just an easy Jeamy. Well, Mike,
I hope that you guys get some snow so that
your kids can have fun. Maybe they go so I
just tell you, my kids swim you around in a
heated pool. This about the size of a bath up
(33:03):
and that's a natural in the river durday, come on.
But no, I hope y'all get some snow, because I
know a couple of weeks ago we got a near
a near a near miss uh and the kids were disappointed. So, uh,
good luck to you. I can't wait to meet you
in person, and I hope, I hope that you're really
(33:25):
helping Patrick.
Speaker 1 (33:26):
That's what we're rooting for. That's it.
Speaker 3 (33:30):
Add value and God bless our w BT audience. It's
been a fun run almost nine years. Listen as always,
carry a smile around on your face, do the Golden Rule,
treat others the way you want to be treated. Have
a wonderful, wonderful, wonderful Sunday. Thank you for listening, Micha O'Connor,
(33:51):
thanks for being here.
Speaker 4 (34:02):
Stopp
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