Ausmed Podcasts

What if staff could verify what they already know and save time on training they don't need?

This week the Capability Crew are joined by special guest Ben Quartermaine, Product Manager who has been leading the Learning & Growth team building Ausmed's new Knowledge Verification feature.

Ben unpacks what Knowledge Verification is — a short pre-assessment that lets staff demonstrate existing knowledge against a module's...

We’re back! And we have lots to catch up on. Zoe, Michelle and Karen return for a wide-ranging conversation on what has been an exciting start to the year.

Karen brings a global and systems-level perspective, Michelle shares a real-world pulse check (and her phone number) and Zoe rounds out the conversation with what’s happening inside Ausmed!

A lot covered. A lot changing. Plenty more to come.

Contact the show atpodcas...

What a year it’s been.

In this final episode of the season, Zoe, Michelle, and Karen come together (in person for the very first time!) to reflect on the conversations, challenges, and learnings that shaped their year in capability.

It’s a relaxed, laughter-filled episode that ...

Inclusion isn’t just about what you teach — it’s about what you’re willing to unlearn.

In this bonus episode, Zoe sits down with nurse educator and disability advocate Vanessa Cameron to unpack what inclusion really looks like in education.

Performance reviews get a bad rap — and for good reason. They’re often rushed, compliance-driven, and disconnected from what really matters: people, capability, and growth.

In this episode, Zoe, Michelle, and Karen are joined by Emma Piercy, Learning Innovations Lead at Ausmed, to explore why performance management often falls short in healthcare &md...

The future of learning isn’t static — it’s responsive, reflective, and built for capability.

In this follow-up to our first AI episode, Zoe, Michelle, and Ausmed CEO Will Egan explore the next phase of AI in learning: generative learning — and the governance frameworks that make it safe and usef...

A gut feeling can tell you everything — especially when it comes to safety, trust, and team culture.

In this special bonus episode, Zoe sits down with Rasa Kabaila NP to explore what psychological safety really looks and feels like in practice.

From recognising the early signals of u...

Worried about AI stealing your job? ...or are you ignoring it until it goes away? This aversion might be blocking you from pathways to real improvements in workforce capability.

Will Egan (CEO of Ausmed) joins Zoe, Michelle and Karen to outline the three phases of AI adoption: Risks, Opportunities and Governence.

Together, they breakdown the fears around accuracy, bias and job disruption, bef...

Forget policy binders and bureaucratic buzzwords, Zoe, Michelle and Karen are back with a grounded, challenging and surprisingly relatable take on governance.

They explore the tensions between high-level governance ideals and the reality of applying them down in the weeds.

What emerges is a refreshing discussion about how governance, when it's 'good', supports trust, capability, and clarity at every level of an organisation.

C...

A trauma-informed approach is often seen as a specialist skill — but what if it was embedded into the everyday systems that shape how we give feedback, lead teams, and build trust?

In this special bonus episode, Zoe sits down with Dr. Karen-Ann Clarke — a veteran mental health nurse, educator, and academic — to explore how trauma impacts learnin...

Is your strategy being discussed regularly? or is it just gathering dust in a drawer?

Zoe, Michelle and Karen explore how strategy can support capability, guide decision-making, and bring people into alignment.

They talk about what it takes to make strategy visible, turning it into something people actually use — and how to keep it alive through everyday habits, team culture, and shared unde...

Change is everywhere in healthcare — new roles, new reforms, new technologies. But how we navigate that change? Why do some of us thrive on change while others dread it?

Zoe, Michelle and Karen tackle the real-world messiness of change management and the capability it takes to lead, support, and shape it. What starts as a reflection on Zoe’s own role transition quickly unfol...

Get ready to rethink how we verify and value professional capability as Zoe, Michelle and Karen unpack one of the trickiest concepts in healthcare: competency.

Together, they examine how competency needs to be more than a process — it needs to be a conversation. They also discuss how to move beyond static asses...

Let's dive headfirst into the often dreaded but undeniably essential world of mandatory training in healthcare.

Zoe, Michelle, and Karen discuss whether mandatory training truly builds capability or if it's just a checkbox culture driven by regulation and fear of risk.

It's time to move beyond “death by e-learning” and think critically about Read more