Ep. 4 - Why Is Change So Messy? | Capability Corner

Change is everywhere in healthcare — new roles, new reforms, new technologies. But how we navigate that change? Why do some of us thrive on change while others dread it?

Zoe, Michelle and Karen tackle the real-world messiness of change management and the capability it takes to lead, support, and shape it. What starts as a reflection on Zoe’s own role transition quickly unfolds into a bigger conversation.

Michelle champions momentum, challenging the idea that leaders always need to slow down for others. Karen argues for listening, trust, and understanding the emotional impact of change. And Zoe’s caught in the middle — balancing action with empathy.

Whether you’re driving change or trying to survive it, this episode brings sharp perspectives, practical insights, and a little bit of group therapy.

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Resources:
Prepare Your Board for the New Standards | Webinar
Aged Care Reforms - Will They Deliver the Change We Need? | Thought Leadership
The Real Cost of Poor Onboarding in Aged Care | Thought Leadership
Am I a Leader or a Manager? Can I Be Both? | Thought Leadership
Preparing for Your First Audit Under the New Standards | Guide
Adapting to Regulatory Changes in Healthcare Training | Guide

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