For this episode, David is joined by Derrick Mains, the CEO of Process Fixer. Derrick is an award-winning content creator and business optimization expert. He explains why the way Western companies treat and manage their employees is behind the fact that 70% of Inc 5000 listed businesses fail within 5 years.
He explains how to engage your employees in a different way to identify the pain points in your business and provide them with what they need to make their jobs easier. A change that replaces the drudgery of work with pride and enjoyment, while improving the bottom line and creating sustainable growth.
David helps owners and leaders build their business without having to do it all themselves, so that they have a business that is ready to sell when they are ready. To build your business, so it is ready to sell without the frustration and overwhelm,
Download David's Free Guide '3 reasons you will never sell your business and how to fix it FAST! https://businessbreakthrough.live/3reasons/3-reasons
KEY TAKEAWAYS
- The modern Western way of managing people was created to get the 4 million troops returning after WWII back into work. It doesn´t work for today´s workforce.
- Having an incessant focus on growth leads us to growth at all costs, which studies show increases the chances of going out of business.
- When you focus on growth you forget to look at efficiency.
- Ask your employees what is slowing them down, then provide them with what they need to work more efficiently.
- Efficiency shouldn´t be about reducing your workforce. Make it clear to your employees that they will be given other work to do.
- Create efficiency, then reinvest that into growing the capabilities of your organization.
- The people who do the jobs need to be the ones to map out the processes and carry out the cross-department discussions to identify and eliminate pain points.
- KPIs should be system measurements and be analysed alongside employees.
- Fix problems in a way that ensures they do not occur again.
- 94% of all problems that management deals with are process problems. Empower your people to remove that pain.
BEST MOMENTS
“It means that they can take pride and joy in their work instead of the drudgery of work.”
“Empower people to measure the system, never blame them.”
“Those who write the plan, don’t fight the plan.”
“Design it with the front-line people in mind.”
“Allow the people to experiment, not management.”
“I think this country needs an enema, and I think one is coming.”
EPISODE RESOURCES
ABOUT THE HOST
David Roberts is a highly regarded CEO, mentor, and investor with 30 years of experience across multiple sectors. As an intrapreneur and entrepreneur, David has bought, grown, started and sold several businesses, working with values-driven start-ups, award-winning SMEs and multinational corporations on strategies for service excellence, leadership and profitable growth. David’s passion is for purpose and creating an environment where everyone can succeed, through building teams that get things done, execute on their mission with passion, deliver exceptional service and really make a difference.
CONTACT METHODS
LinkedIn - https://www.linkedin.com/in/david-roberts-nu-heat
Facebook - https://www.fac
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