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Finger pointing, shoulder shrugging, pouting…
If accountability conversations with your team feel like putting a toddler in time out, you’re not alone.
The thing is, people (of all ages) need structure.
They need clear expectations and well understood consequences they actually care about.
And they need ongoing support and coaching along the way.
Recently, Danny hosted a web class to teach contractors how to do just that by:
- Creating defined roles with clear expectations and deliverables
- Holding a well-structured weekly meeting designed to get your staff ready and excited to hit their goals
- Building an performance-driven environment where everyone wins
Today, we’re launching it on the podcast so you can benefit from the takeaways.
Episode Highlights:
- Learn what accountability actually means in the context of a high-performing contracting business
- Understand the Performance Management Cycle and how it factors into team accountability
- Walk through the step-by-step Goal Setting and Review (GSR) process for holding effective one-on-one meetings with your key players
00:00 - Intro
06:19 - Why is Holding People Accountable So Hard?
10:51 - Step 1: Expectation Setting
19:08 - Step 2: Meeting Rhythms (Goal Setting and Review)
21:02 - Step 3: Meeting Preparation
22:56 - Step 4: Meeting Structure
33:09 - Step 5: Annual Reviews
39:42 - Who's Holding YOU Accountable?
50:05 - Q&A
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