In this episode, we interview Amanda Justice (AJ), Director of Enterprise Architecture at ServiceNow. AJ has a rich background in technology, having worked at Trilogy Software, EMC, and CyrusOne before joining ServiceNow. She has extensive experience in enterprise architecture and modernization in energy and utility operations globally.
Key highlights of the episode:
04:30 - How AJ fell into the role of enterprise architecture and what inspired her to pursue it
07:15 - How ServiceNow's enterprise architecture team supports and shapes the organization
10:20 - How ServiceNow's architecture facilitates scalability and flexibility for large enterprises with complex IT environments
14:45 - Security considerations organizations should be aware of when deploying ServiceNow, especially with the advent of Generative AI
18:00 - How ServiceNow supports governance and compliance requirements across various industries and regions
21:30 - AJ's biggest takeaways for listeners about ServiceNow implementation, security, and enterprise architecture
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