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November 26, 2025 • 16 mins

Sam speaks to Impact Institute head of events Kathryn Carey about their recent Melbourne Disability Expo, as well as a look at some of the other work Impact is doing in the disability space now and in the future.

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S1 (00:13):
If you've been following the work that Impact Institute's been doing,
you may be aware of the expose that they hold
on a regular basis. Well, one of those has just
wrapped up in Melbourne, and to get her thoughts and
reflections on how the expo went, it's my great pleasure

(00:34):
to welcome Catherine Carey from impact to hear all about it. Catherine,
welcome to Talking Vision. Thank you very much for your time.

S2 (00:45):
Oh, thank you very much, Sam. Lovely to be with
you today.

S1 (00:48):
Now, of course, today we're having a bit of a
chat about the Melbourne Disability Expo, which very recently wrapped up.
Let's get some immediate reflections from yourself. What sort of
stood out for you as some of the highlights, I suppose?

S2 (01:07):
Yeah. Look, um, we always love going to Melbourne. Melbourne's
one of our favourite venues. It was, it was a
little bit chillier down in Melbourne than it has been
in Sydney. Uh, but nonetheless, it was still a great
couple of days. Uh, we had close to 5000 people
come through over the two days that the expo was open. Uh,

(01:28):
we had a host of sort of stage presentations, performances,
workshops running all the time. Uh, lots of people listening
to to those talks and sitting down and watching the performances.
We always love the performances. Just giving children the opportunity
to perform in a professional space on a professional stage

(01:49):
is always lots and lots of fun. And of course
we interviewed and had with us our Expo ambassador, Rhiannon Tracy. Um, who,
for those of you who don't know, started a spinal
cord rehabilitation and wellness center after suffering a spinal cord
injury herself on her just before her 21st birthday in Bali,

(02:10):
she sort of dove into the the shallow end of
the pool, not realizing, um, that that was the case,
and she's worked over the last 12 years to bring
an organization called The Next Step to life in Melbourne,
and that's an amazing organisation. She's also done lots and
lots of other things. She was one of the first
models or the first model, I think, to walk the
Melbourne Fashion Parade in a wheelchair, and she's got lots

(02:33):
and lots of other achievements to her name. She's an
influencer and she's got her own makeup brand and you know,
she's an absolute go getter. Um, and lots and lots
of fun as well.

S1 (02:42):
Yeah. For sure. No, she's absolutely kicking. Lots of goals
in different places. Very exciting to hear about all the
work she's continuing to do in the disability space now
in terms of impacts, work in the disability space. This
is by no means a new aspect of what impact does.

(03:06):
You've been running these sort of expos for quite a
while now, out of interest for, um, our, um, side
of things. And our listeners might be interested to know
how many years has impact been involved in these expos
and putting them together?

S2 (03:22):
Yeah. Look we first got involved in 2014. We were
asked by an organization called NATO, which was a, you know,
a relatively small to medium size organizations. They're much bigger now, uh,
who'd been putting on with the help of council and
a couple of other local organizations, a small expo out
in Penrith, in western Sydney, out in the outskirts of

(03:43):
western Sydney. And it had just sort of got to
the point where, you know, especially with the NDIS coming in,
they just no longer had the people power on board
to be able to run an event like that. Events
are expos, in particular large scale expos. They're no mean feat.
They take a lot of time, a lot, a lot
of effort. There's event management, there's marketing, and then there's

(04:05):
the sales piece as well. So we were asked to
kind of come on board and help them with their expo.
And what we saw when we did that was that,
you know, if this was relevant to a smaller cohort
out in western Sydney, and I think it was one
of the disability ministers at the time. I can't quite
remember who said, you know, why aren't these everywhere? Why

(04:26):
aren't these events everywhere? And we really took that to
heart and took a little bit of time. But over
the next year or so, we've sort of we sort
of then mapped out a series of locations that we
thought these expos should run in, and we're now up
to something like ten different locations. And we're really proud
of the fact that we don't just go to the
big cities. You know, we do Melbourne, we do Sydney,
we do Brisbane, of course, but we also go down

(04:49):
to Geelong, for example. We're launching our Southeast Melbourne expo
in 2026, which is sort of down around that Cranbourne
Frankston sort of area down there, um, an area we've
been asked to go to a lot. You know, we
go to the Gold Coast and to Newcastle and other
smaller geographies as well. So we take the same format,
but we just replicate it and put it into all

(05:11):
of those different locations. And oddly enough, I've been doing
the maths and the maths of it are outstanding. I
think we're getting close to about 10,000 exhibitors that have
been through our doors over that time, and well over
a quarter of a million people with disability or their
families and carers, other people in the industry who've come
through our events over those what is now 11 years.

(05:34):
So yeah, it's been an amazing journey. Um, and in fact,
I joined the organisation, which is now known as Impact Institute.
And the very first project they handed me was the
Disability Expo. And so I've literally been there from the
ground up, and now we've got a team of nine people,
including myself, who pull these events together, which is which

(05:54):
is lots of fun.

S1 (05:55):
In terms of some new things that have been introduced
to either the most recent Melbourne Disability Expo or perhaps
expos immediately before that, what some been the reception to
some new things that impact has tried and how have

(06:16):
those gone?

S2 (06:17):
Yeah. Look, our big initiative, um, with some with the
support of a grant by the Australian government, was the
workability expos. And what we decided to do there was.
And look, to sort of backtrack a bit. Workability was
all around connecting employers and people with disability. And typically
in the past, those events, when they have run in

(06:38):
different places, they've really just been the sort of employment
service providers, your ads, um, so social enterprises that employ
people with disability only or what is now known as
I think it's Inclusive Employment Australia, those acronyms keep changing.
You know, the sort of service providers, the training organisation
and what we did there was we just really broke

(07:00):
the mould and said, no, we want mainstream employers at
our expos and we've worked really hard over the last
12 months talking to Open Employers. Probably our biggest event
was actually our Sydney event, uh, where we had quite
literally we had about almost 20 open employers with us,
and that was everyone from McDonald's right through to PwC.

(07:21):
So it's not it was never just, you know, the
big retail giants that employ people with disability that everyone
knows about, you know, you sort of Bunnings, you McDonald's,
you Woolworths, your Coles, that sort of thing. But recognising
that people with disability from across the entire spectrum, all ages,
all skill levels, including mental health, struggle to get employed

(07:42):
at the rate that people without a disability get employed at. And,
you know, the statistic is, is really not it hasn't really.
It's just starting to shift in the last census data.
But we've got a long way to go there. And
in fact, we've done an impact report on that which
we're going to release or send to the government pretty soon.
So I can't divulge everything that was in it. But

(08:02):
those events really did. People came away from those events,
by and large, with a much greater sense of what
the pathways were for employment. And look, we did also
do a range of informational workshops and presentations as well.
And we found that people that attended those presentations and
then went on to sort of meet open employers really

(08:23):
came away with a lot more information and connection to employers,
which is absolutely great. But on the flip side, the
thing it did for a lot of organizations is that
it allowed them to come into a space that they
wouldn't normally come to. They would normally, you know, recruit
from their offices, and it put them in that environment
where the two, you know, sides of it could really

(08:45):
come together and have conversations. And the feedback we got
from the employers was that actually, it was a fantastic
exercise in understanding what the needs of people with disability are,
because where else could you get that in a sort
of large format? How can you get lots of that
input in one go? Well, you talk to 100 people,

(09:05):
all of whom have disability, and quite a few of
the organizations bought not only their sort of diversity inclusion
managers and their hiring managers, but they also brought their
frontline staff so that those managers that would be responsible
for hiring people with disability often came and they came
away telling us that, oh, you know, actually, we now
understand if we do this differently in our organization, that

(09:28):
would make a really big difference. So it was a yeah,
it was a really interesting, shared, shared journey there. And
we're really, really keen to do that. Again. It will require,
of course, some additional funding from the government as an initiative. Um,
for a little bit longer to get it off the ground. Uh,
but yeah, we're talking to government about having that roll

(09:49):
out across our expo program again for 2026. So watch
this space.

S1 (09:53):
Certainly now we've had quite an extensive chat about the
Expos there, the disability Expos and workability expos. But Catherine,
if there's one thing you would love our listeners to
take away from today in regards to the work that

(10:15):
Impact Institute does Over the whole spectrum of things. Not
just the expose, but the organization wide work that is
going on. What is one sort of main thing you'd
like our listeners to take away?

S2 (10:32):
Yeah. Look, I think, um, the one thing that we
really pride ourselves about is that we like to be
a place where people with disability can get an opportunity
to further their own careers. So we put a lot
of time and effort into providing spaces for people with
disability to come along, to talk, to present, to do workshops,

(10:57):
to be our ambassadors. And of course, they're all paid positions.
We bring in volunteers, but we pay them as well.
We bring in dance troupes. We pay all the dancers.
Every single person who comes into our expo in any way,
shape or form in that regard is paid. It's a
paid gig. We don't expect people with disability to do

(11:17):
these things for free. Why? Why on earth would we?
Why would they do that for free? You know, they're
they've got value. They've got important information to share. And
one of the things I really love is the fact
that some of these people have come through, you know,
they've started as a small speaker and they sort of
quite nervous. And we just see them grow year on

(11:37):
year on year. Um, and we've had several of them
that have gone from, from sort of, you know, an
initial speaking gig with us and come back, you know,
maybe three, 4 or 5 years later and joined us
as an ambassador in their own right. And, you know,
they've gone on to have speaking careers, which is absolutely fantastic,
or we've been able to shine a light on them
as speakers and get them additional additional work. Kerry Lee Gokul,

(12:00):
who I spoke to at the Brisbane Disability Expo, she
was our ambassador. You know, she is an amazing person.
She is a trainee solicitor. She's an excellent speaker. And
the the way she spoke was really I mean, I
hate to use the word inspiring because.

S1 (12:16):
You know.

S2 (12:17):
That's that's sort of a bit tainted, but.

S1 (12:19):
Yeah.

S2 (12:20):
Yeah, she really taught me anyway or sort of jelled
with me, you know? And this is what I find
in my own life. And so there was sort of
this resonance for me around when you. When you sort
of think you can't, you can't go on, you can't
run harder, you can't swim faster, you know, can't get
out of bed in the morning. You can't do these
things that in fact, you probably can. And you just

(12:40):
need to get on with the job. And so yeah,
that was a really important message for me. And I
think it, you know, it resonates with the audience. These
people are often rock stars in their own right. We've
had Ronan Souza, everyone will know from love on the
Spectrum and Doctor Dinesh Palipana, who again, you know, is
very widely known. And literally they get off a stage
and they've got a queue of people waiting to see them.

(13:02):
So that's lots and lots of fun. But we always
it's very much a community style event. We support all
of the disability media that is out there. We pay
all our performers and we're we're very staunch on that.
And I think that's really important that they don't feel
like they have to do their thing for for no fee.
That's that's just not fair in my mind anyway.

S1 (13:24):
No. Certainly true. And if people would love to find
out more about the work that impact is doing, and
perhaps register or find out more about the upcoming expos
or other events going on for the rest of this
year and into 2026. What's the best way for them

(13:46):
to find out a little bit more and get in touch?

S2 (13:49):
Yeah. Look, if you Google Impact Institute, we should come
up at the top of your search engine Impact Institute.
Com is the website. There's lots of information. So Impact
Institute actually runs these very large scale disability events. But
we also have two other quite large parts of our
business which we work with on a daily basis. One

(14:10):
of those parts of the business is impact advisory, where
we help non for profit organizations measure and evaluate their
social impact. And that's a really important thing especially if
you are a not for profit, because you do need
to be able to articulate what are you spending your
money on? And are you really making a difference in
the world? And the other part of our business is

(14:31):
marketing communications. And again, that lends itself to how do
you communicate what type of services you provide. And you'd
be surprised when we put a microphone in front of
people sometimes at the expo. And we ask them, you know,
what's unique about their organization? They'll say, oh yeah, you know,
we do this and that and, and we'll say, oh,
just like, you know, so and so organization. And they'll
often say, yeah, just like that. And I think, no, no,

(14:53):
you want to know, you know, what is different. What
is unique about your organization. How do you stand out
from the crowd. So that's that's the sort of other
part of the business that sort of dovetails in with
the disability expos. And they're on our website. And then
there's a tab called Expos on the website. So if
you go to the Expos tab, you'll find all of
the events are always listed there. There's a prospectus. You

(15:15):
can have a look at that if you're wanting to
come along just as an attendee. If you look on
the website, you'll get the names of all of those events,
and then each event has its own individual website for
an attendee. So Melbourne Disability Expo again, if you just
Google Melbourne Disability Expo will come up the top, Sydney
Gold Coast etc. etc. but if you're looking for one
stop shop and try and figure out everything that we

(15:37):
do do and it is quite broad, it's impact Institute.

S1 (15:40):
Com.au perfect, that's Impact Institute to find out more. I've
been speaking today with Catherine Carey, head of events and
senior account director at Impact Institute. Chatting to me all
about the recent Melbourne Disability Expo, which just wrapped up,

(16:01):
as well as the whole wide range of other services
and Expo's impact, is involved with. Catherine, thank you so
much for your time today. It was great to catch
up with you and have a chat about the Expos.

S2 (16:17):
Thanks, Sam. It's been lovely to chat to you and
also to your listeners. Thank you so much.
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