Process Mapping Yourself Away From Organisational Complexity and Chaos with Michael Schank

For today’s episode, Mike is joined by Michael Schank, the founder of Process Inventory Advisors and the author of Digital Transformation Success. For over two decades, Michael has helped companies clean up the way they work so they can grow without the chaos. Today, Michael walks us through his process and inventory framework. He breaks down the simple steps most startups skip which lead to small bits of waste within their processes that have a huge impact on their growth.

KEY TAKEAWAYS

• If you don´t map your processes you are wasting a huge amount of time, energy and money.
• Start by process mapping one small area of your business. Then expand from there.
• Michael shares his process mapping technique in detail.
• Process mapping reveals everything that a company does and aligns all areas of the business.
• Lead times cripple businesses, and process mapping reveals these bottlenecks and waste.
• You will be surprised by the overlap between teams and misalignment.
• Involving every single person in process mapping actively encourages innovation and hugely improves engagement at all levels.
• Complex environments lead to a lack of agility. Process mapping ensures you use the fewest tools and the right ones.
• Once you know your processes, you can immediately see what can be automated.
• Documented processes enable you to train AI on how your business really works and ensures you do not feed AI garbage data.
• AI hallucination is still an issue, so you have to double check it.
• Startups need to be more intentional about how they grow.

BEST MOMENTS

1.29 "Small bits of waste in processes can have a huge impact on growth."

14.21 "It all has to look and feel the same, so that you can read a process inventory for any group without needing a decoder ring."

27.25 "There's democratic innovation, where you recognize that every employee has some level of expertise in what they do, and if you can tap into that, you drive innovation into every process.”

41.52 "Having that full map gives you all the details you need to choose the right processes to automate."

42.38 "AI delivers its biggest benefits when built on structured and consistent operational data. Otherwise, it amplifies inconsistencies."

1.01.15 "If you make all the data transparent, and you make the accountability very strong, now you're distributing it across everybody."

If you enjoyed the show, please do me a favour - hit that subscribe button and send me your growth challenges at https://masteringtechgrowth.com . I really want to know what you're working on and what keeps you up at night.

GUEST'S LINKS

• LinkedIn - www.linkedin.com/in/michael-schank
• My book - https://a.co/d/7WAR6qa
• My website - ProcessInventory.com

ABOUT THE GUEST

https://www.linkedin.com/in/michael-schank

https://processinventory.com

Book - https://www.amazon.co.uk/Digital-Transformation-Success-Achieving-Delivering-ebook/dp/B0CKSF1Z94

ABOUT THE HOST

Meet Mike, a seasoned tech entrepreneur and visionary with over two and a half decades of invaluable experience in founding and scaling successful tech start-ups. Mike brings a wealth of firsthand knowledge, and a deep understanding of the challenges faced by entrepreneurs and tech professionals.

As a host, Mike is dedicated to sharing actionable insights, strategies, and stories gathered from conversations with industry leaders,...