[Rerun] 24. Chloe Leon customer empathy and life long learning

We are back with a rerun of our conversation with Chloe Leon.

Chloe is an empathetic product leader with a passion for creating elegant solutions that solve real-world problems. Her background is in technology consulting which led to her to the world of Product Management. Chloe prides herself in continuous learning and building structures that lead to high performing, empowered product teams.

Here are some of the things we discussed during our conversation:

• Learn customer empathy with Teresa Torres and Continuous Discovery Habits and the opportunity solution tree
• Instrumentation and metrics - cost to serve and cost of acquisition 
• Read: Gifts of Imperfection by Brene Brown
• Listen: Freakonomics Radio 

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We are Fran and Lauchlan, both Product Managers, and we are discovering the diverse skills and experience that are out there in the product world. We aim to inspire product people on their journeys. Opinions expressed are solely our own and do not express the views of our employers.

Get in touch: [e-mail]

Presenters: Fran Gleisner, Lauchlan Robertson
Music Credit: Harry Charles - Deer Park Remix

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