Reconciliation Road Map - Building Better Businesses

In this episode of the Reconciliation Roadmap Podcast, host Dixie Crawford discusses the often-overlooked issue of burnout in reconciliation work. She highlights the emotional toll on leaders and staff involved in implementing Reconciliation Action Plans (RAPs) and provides insights into preventing burnout through shared ownership, proper resourcing, and sustainable practices. The conversation emphasises the importance of maintaini...

In this episode of the Reconciliation Roadmap Podcast, host Dixie Crawford discusses the critical role of accountability in the reconciliation process within organisations. She emphasises the importance of both self-accountability and peer accountability, outlining practical models for fostering a culture of accountability that promotes trust and collaboration. The conversation highlights the need to shift from blame to problem-sol...

In this episode of the Reconciliation Roadmap Podcast, host Dixie Crawford discusses the importance of acknowledging and learning from mistakes in reconciliation practices. She emphasises that reconciliation is a messy, non-linear process where missteps are inevitable. The conversation covers common pitfalls organisations face, such as rushing, making assumptions, and failing to engage communities meaningfully. Dixie outlines steps...

In this episode of the Reconciliation Roadmap podcast, host Dixie Crawford discusses the importance of navigating difficult feedback in the reconciliation process with First Nations peoples. She emphasises that feedback, especially the uncomfortable kind, is crucial for growth and accountability. The episode explores common traps organisations fall into when receiving feedback, reframing discomfort as a learning opportunity, and pr...

Autonomy has become one of the most overused and misunderstood words in corporate reconciliation. In this episode, Dixie Crawford—a proud Barkandji woman, founder of Nganya, and expert RAP consultant—unpacks why autonomy is not the endgame it’s often made out to be.

Too often, autonomy is presented as a generous handover of responsibility to Fir...

In this episode, Dixie Crawford discusses the importance of genuine reconciliation with First Nations people in the workplace. She emphasises that hiring Indigenous staff is just the beginning and that organisations must create a supportive and culturally safe environment for them to thrive. Dixie outlines common misconceptions about reconciliation, the need for systemic change, and practical steps organisations can take to ensure ...

In this episode of Reconciliation Roadmap, host Dixie Crawford emphasises the critical role of organisational culture in the success of reconciliation action plans (RAPs). She discusses how culture is defined not by stated values but by tolerated behaviors, highlighting the importance of active leadership in fostering a safe and inclusive environment. Crawford provides actionable tips for leaders to align their culture with reconci...

In this episode of Reconciliation Roadmap, host Dixie Crawford emphasises the importance of ownership in reconciliation efforts, challenging the notion of being a 'passenger' in the process. She outlines the necessity for all individuals within an organisation to take responsibility for reconciliation actions, rather than relegating the work to a few. Crawford discusses how isolated ownership leads to limited impact and stresses th...

In this episode of Reconciliation Roadmap, Dixie Crawford discusses the subtle signs that indicate a Reconciliation Action Plan (RAP) is off track. She emphasises the importance of early detection and proactive leadership in maintaining momentum and engagement in reconciliation efforts. By identifying key indicators of disengagement and implementing regular check-ins, organisations can avoid the pitfalls of reactive leadership and ...

In this episode of Reconciliation Roadmap, Dixie Crawford discusses the true meaning of success in Reconciliation Action Plans (RAPs). She emphasises the importance of measuring real impact rather than just counting activities, advocating for transparency, accountability, and genuine engagement with First Nations communities. Crawford outlines key metrics for success and encourages organisations to shift their focus from superficia...

In this episode of Reconciliation Roadmap, Dixie Crawford discusses the detrimental effects of perfectionism on the implementation of Reconciliation Action Plans (RAPs). She emphasises that waiting for the perfect moment can stall progress and erode trust among stakeholders. Instead, she advocates for a mindset that embraces action and continuous improvement, encouraging organisations to launch their RAPs and adapt as they go. The ...

In this episode of Reconciliation Roadmap, Dixie Crawford discusses the importance of embedding Reconciliation Action Plans (RAPs) into everyday business processes to avoid burnout among staff. She highlights common pitfalls organisations face when implementing RAPs, such as treating them as separate from core business functions and over-relying on passionate individuals. Crawford emphasises the need for structural changes, leaders...

In this episode of Reconciliation Roadmap, Dixie Crawford emphasises the critical importance of measurement in Reconciliation Action Plans (RAPs). She argues that without measurable outcomes, reconciliation efforts risk becoming mere corporate theatre. The discussion covers the necessity of transparency to build trust with First Nations communities, practical tips for effective measurement, and the strategic significance of reconci...

In this episode of Reconciliation Roadmap, Dixie Crawford emphasises the importance of individual influence in driving reconciliation efforts. She challenges the myth that only executives can lead these initiatives, highlighting that everyone has a sphere of influence that can effect change. Through small, consistent actions and visible leadership, individuals can contribute to a cultural shift towards reconciliation. Dixie encoura...

In this episode of Reconciliation Roadmap, Dixie Crawford emphasises the crucial role of RAP champions in driving reconciliation efforts within organisations. She discusses the challenges these champions face, including a lack of empowerment and the tendency to wait for permission to act. Crawford encourages RAP champions to embrace their leadership roles, take bold actions, and not be afraid to challenge the status quo. The episod...

In this episode of Reconciliation Roadmap, Dixie Crawford dives straight into one of the most common reasons Reconciliation Action Plans (RAPs) fail: team misalignment. It doesn’t matter how glossy your RAP document looks or how impressive the launch event was, if your leadership and delivery teams aren't aligned, your RAP is on borrowed time. Dixie unpacks how misalignment leaks into behaviour before it shows up as failure: ...

In this episode of Reconciliation Roadmap, Dixie Crawford emphasises the importance of effective communication in reconciliation efforts, particularly the limitations of relying solely on email. She advocates for a more engaging approach that inspires action and personal connection to the Reconciliation Action Plan (RAP). By tailoring messages to different audiences and emphasising the need for leadership involvement, Crawford outl...

In this episode of Reconciliation Roadmap, Dixie Crawford emphasises the necessity of year-round commitment to reconciliation rather than performative actions limited to National Reconciliation Week. She discusses the importance of embedding reconciliation into the core values and operations of organisations, highlighting that true leadership in reconciliation is measured by consistency and genuine engagement with First Nations com...

In this episode, host Barkindji woman, Dixie Crawford dives into the hard truths about why many organisations struggle to get their teams truly engaged with reconciliation. Dixie breaks down the leadership missteps and cultural signals that result in low engagement, and shares practical, actionable strategies to make reconciliation core business, not just corporate theatre or ‘feel-good’ add-ons.

Key Takeaways

• Whe...