Whispering Loudly

In this episode of Whispering Loudly Craig Bales, and Gabrielle Clift discuss the journey of Highfields Mechanical, the challenges and opportunities for female technicians in the automotive industry, and the importance of training and mentorship.

Gabby shares her passion for automotive work and her recent recognition as Capricorn Apprentice of the Year, highlighting the potential for growth and success in the industry.

Whispering L...

What happens when your business can’t function without you? In this Workshop Whispers episode of Whispering Loudly, Rachel Evans tackles one of the most common struggles for auto repair shop owners: creating a business that runs smoothly, even when you’re not there.

Joined by producer Mel, Rachel introduces the One Three One method, a simple yet powerful way to train your team to become solutions-focused instead of rely...

Meet Megan and Adam they haven't always had it together but here they outline the steps they took to turn the business into the flourishing success that it is today! They share their journey of overcoming challenges and meeting the business with where it was at, they discuss the risks they took, the changes they implemented for success, and the importance of mental health in business.

This is a great podcast for anyone on the path ...

Running a successful auto repair business takes more than great technicians—it takes structure, leadership, and systems that stick. In this episode of Whispering Loudly, Rachel Evans, the number one automotive business coach in the aftermarket, shares how shop owners can move from chaos to clarity with simple, effective strategies.

From the shift to online training post-COVID to the power of well-documented SOPs, Rachel ...

You can be turning over a huge amount of money but still be wildly stressed because of all your outgoings and relentless commitments.  Here Rach  focuses on strategies surrounding turnover and profit. She emphasises the importance of financial management and restructuring to ensure business owners are compensated fairly. Additionally, the conversation explores the dynamics of working with family members in a business sett...

There may come a time when you think about cashing in and heading off into the sunset so how much is your Auto Repair Shop actually worth? Here Rach

discusses essential strategies for achieving top dollar for your Auto Repair Shop. Even if you’re not thinking about selling now implementing these strategies will ensure you’re covered for a good return should you ever want to get out. She’ll take you through the hoo...

Auto Data provides essential technical information for mechanics. Here Rach is joined by Brett Engerman, the commercial director of Auto Data Australia and New Zealand. Independent shops often rely on Google, which can lead to errors. Having accurate data can save time and improve customer experience and prevent workshops from missing out on significant profits by the inability to diagnose the need for more comprehensive services. ...

Running an Auto Repair Shop is tricky, let’s face it! If it was easy everyone would do it. Business owners can get bogged down in the  processes though and it’s really important to focusing on what truly moves the needle. Understanding your profit margins is crucial for business success as is ensuring your team is engaged correctly and with purpose. Stay open to change achieve greater success by exploring new ideas...

Here Coach Dean discusses how problems can be viewed as opportunities for growth and share strategies for building resilience, including financial preparedness and the significance of mindset.

Dean says one of the biggest problems business owners face is thinking they shouldn't have problems. Problems are inherent in personal and professional development and you shouldn't have to solve your problems yourself; learn from t...

Here Rach discusses the impact of ego on business decisions, the importance of distinguishing between expenses and investments and how holding onto money out of fear can hinder growth. The conversation also touches on the challenges faced by businesses that struggle with cash flow despite high revenue due to poor management. We consider why it is that many owners that fail to implement systems to support sustainable growth and the ...

Some businesses like sports professionals have all that’s required to win but still they’re held back. Why? Here, Dean Evans discuss the critical mindset required for success in business, drawing parallels between elite sports performance mindset and offers tips to get you there. He explores how understanding failure as feedback, focusing on self-competition, and treating every action as practice can lead to stellar res...

This climate is nothing if not stressful. From interest rate rises to the cost of living stress life is hard enough. We have a solution to streamline your workshop and dilute your stress enter Russell Ayers from Mechanic Desk! Russell discusses the challenges faced by independent automotive repair shops and how Mechanic Desk's software can streamline operations. They explore the importance of efficient software migration, the benef...

In this episode of Whispering Loudly, Rachel Evans and Dean discuss the complexities of conflict resolution in the workplace, particularly in auto repair shops. Dean shares five principles derived from martial arts that can help workshop owners navigate conflict effectively. These principles focus on understanding emotional dynamics, validating feelings, and establishing clear communication to resolve issues. The conversation also ...

In this episode of the Workshop Whisperer podcast, Rachel Evans discusses the importance of seeking help early in business, effective team motivation strategies, and ways to drive customer engagement, especially in challenging times. She emphasizes the need for workshop owners to understand their team's unique motivations and the significance of financial resilience in sustaining business operations. The conversation also touches o...

We all know them, people who exude confidence, excel and do incredibly at business and in regards to their personal life but what truly makes a high performer? It can be learnt. High performers have certain traits that you can take on and practice on the road to becoming one. Dean Evans takes us through the key traits that define high performance, including self-belief, desire, focus, and coping mechanisms. Listen in to level up.&n...

Here we dive into small steps you can make daily towards a better tomorrow. Rachael offers solutions to what can often feel like mayhem at times, where work is hectic and there is no relenting. Take simple steps towards to making life easier that are reasonably easy to follow. These steps work mourned systemisation, mindset, setting goals and taking time to look after yourself.  Tune in and wrap the rewards. 

Whispering L...

Are you passionate about a make of car or a certain niche in the Auto Repair industry? We look into whether this could be your golden ticket to success and what considerations you need to make before turning into a  specialised  centre. We also discuss benchmarks you should be hitting to make you a success no matter what kind of business you run. 

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titaniu...

What would you do if you had a partner or friend that treated you very poorly? No matter what you did to appease them they demanded more, more of your time, more of your mental estate, more resources from you. Argh. Well guess what? Clients are the same and sometimes according to Rachel they need to be fired! Listen in and learn how to let these people go to make room for the clients you deserve. 

Whispering Loudly, The Worksh...

Craig Bales, and Gabrielle Clift discuss the journey of Highfields Mechanical, the challenges of finding good talent and the importance of breaking gender barriers. Gabrielle shares her passion for automotive work and the need for more women in the industry, emphasising that success is driven by personality and determination rather than gender. Rach chats about apprenticeship programs with Gabby, how we can all create opportunities...