S2E15 - Inside Captain AI's Delivery Tech with Ryan Perera

About this Episode:

In this episode, Ryan Perera, CEO and Co-founder of Captain.ai, shares the background and overview of the company.

Captain.ai is a suite of apps and software specifically made for restaurants with their own delivery drivers, enabling them to manage their drivers better and provide customers with real-time tracking. Ryan discusses the origin story of Captain.ai and how they transitioned from a delivery company to a technology company. He also talks about the challenges they faced in getting their first customer and the pain points that restaurants experience in their delivery operations.

Ryan shares his vision for the future of AI in logistics and the plans for Captain.ai to expand and help more restaurant chains improve their operations. In this conversation, he also discusses the hybrid delivery and intelligent kitchen system that they have launched. He explains how the system takes into account the driver's location and optimizes the timing of orders to ensure freshness. Finally, he offers advice for aspiring entrepreneurs to be persistent and not give up.

Takeaways: Captain.ai is a suite of apps and software designed for restaurants with their own delivery drivers, providing operational visibility and real-time tracking for better driver management and customer experience. The origin story of Captain.ai involves starting as a delivery company and transitioning to a technology company after realizing the need for better driver tracking and operational efficiency.

The main pain points for restaurants in their delivery operations include driver management, customer experience, and cost optimization. The future of AI in logistics is expected to involve autonomous vehicles and drones for delivery, leading to lower delivery costs and an increased supply of delivery services.

Captain.ai plans to expand its reach and work with more restaurant chains to improve their operations and provide better delivery experiences for customers. Captain.ai has launched a hybrid delivery and intelligent kitchen system that optimizes the timing of orders based on the driver's location. The system ensures freshness by avoiding orders sitting out for too long.

Ryan Perera advises aspiring entrepreneurs to be persistent and not give up. To contact Captain.ai, visit their website at www.captain.ai.

Chapters: 00:00 Introduction and Format of the Podcast 03:14 Background and Overview of Captain.ai 07:11 Origin Story of Captain.ai 11:05 Transition from Medicine to Entrepreneurship 12:48 Challenges in Getting the First Customer 17:33 MVP and Launch of Captain.ai 18:37 Main Pain Points for Restaurants 20:51 Positioning to Third-Party Delivery Apps 24:48 Rollout and Success Metrics for Customers 27:55 Impact of Captain.ai on Client Operations 28:49 Challenges Faced in Building Captain.ai 30:56 Future of AI in Logistics 33:43 Future Plans for Captain.ai 35:32 Contact Information 35:53 Advice for Entrepreneurs