About the Episode
In this conversation, Peter Newlin, Chief Vision Officer and Co-Founder of Gastamo Group, shares insights into the future of the restaurant industry, emphasizing the importance of technology, mentorship, and community engagement.
He discusses his personal journey into hospitality, the evolution of restaurant concepts, and the significance of experiential dining.
Newlin highlights the need for patience and focus in building successful restaurant brands and explores the impact of technology on enhancing guest experiences.
Takeaways
- There's a tremendous backlog of ideas for great tech in restaurants.
- Experiential dining is becoming a key focus in the industry.
- Mentorship plays a crucial role in personal and professional growth.
- Patience and focus are essential for long-term success.
- Community engagement is vital for restaurant success.
- Quality over quantity is a growing trend in dining.
- Technology will play a significant role in the future of restaurants.
- Understanding your home market is critical for growth.
- Listening to customer feedback is essential for improvement.
- The restaurant industry is evolving with new trends and technologies.
Timestamps
00:00 Discovered hospitality's joy, magic, and impact. 03:49 Fell in love with transforming guest experiences. 06:37 Philippe exemplified mentorship and inspired knowledge-sharing. 12:19 Patience, focus, and slow growth ensure success. 15:30 Perdida: personal journeys, community, destination, Baja ambiance. 18:04 Community-driven design enhances unique restaurant concepts. 21:29 Listen to customer feedback; crucial for growth. 23:31 Focus on regional growth and operational success. 28:17 Shift from quantity to quality in dining. 30:07 AI tools will enhance restaurant tech integrations. 32:52 Make people feel special; tech consolidates profitably.
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