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February 19, 2025 28 mins

In this episode of The Agency Rocket Show, Liz and Chelsea dive into the art of defending creative work—without turning it into a battle. As agency owners, we’ve had our fair share of moments where we had to justify our designs, but we’ve learned that the best defense is actually a great offense. We discuss how to proactively present work, tie decisions back to the client’s own words from discovery, and build a narrative that minimizes resistance. Plus, we break down the difference between design and art, the importance of client collaboration, and how to handle pushback with strategic questioning. Chelsea's on a roll in this one, so get ready to laugh along!

If you’ve ever struggled with client feedback or felt like your work was being steamrolled, this episode is for you!

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