Why Zillow Is Being Sued

Zillow’s in the hot seat—again. But this time, it’s not about antitrust. It’s about deceptive practices, RESPA violations, and hidden fees that could shake the foundation of buyer lead programs everywhere.

In Taylor v. Zillow, powerhouse law firms Cohen Milstein and Hagens Berman are going after Zillow for how it handles buyer leads through its Premier Agent and Flex programs. The claim? That buyers are misled into thinking they’re contacting the listing agent—when in reality, they’re routed to a Flex agent who may be handing over up to 40% of their commission to Zillow.

Here’s what we cover in this episode:

• The core allegation: Why plaintiffs say buyers were deceived and how that impacts trust.

• The Flex fee factor: Why a 40% cut to Zillow could mean inflated commissions.

• The RESPA claim: Why this could rewrite the rules on referral fees, team structures, and commission splits.

• The big picture: How a ruling against Zillow could ripple across the entire real estate industry.

This lawsuit isn’t just about Zillow. It’s about the future of how buyers connect with agents—and who’s really in control.

If you ever want to buy or sell a property anywhere in the world, our team would be honored to help get you to your next destination.

Until next time, stay curious, stay hungry, and as always… stay ALL IN!

Amit Bhuta COMPASS ALL IN Miami Group Licensed Real Estate Agent

[phone] Mobile [e-mail] ALLinMiami.com