(AUDIO) Scaling SMBs with AI and Process Power

Hey everyone, Dino Skerlos here with Beyond the Founder Phase! In Episode 2, I sit down with Ghazenfer Mansoor, CEO of Technology Rivers, to unpack his incredible journey from CTO to leading a top software development firm. We dive into how his team leverages AI to scale SMBs, streamline operations, and fix broken projects, especially in healthcare. From building robust sales processes to driving 10X efficiency with AI tools like Claude and ChatGPT, Ghazenfer shares actionable insights for entrepreneurs and tech leaders. If you’re looking to supercharge your business with AI or learn leadership lessons from a tech visionary, this episode is for you! Hit play, subscribe, and let’s get growing!

 

Guest Introduction: I’m thrilled to introduce Ghazenfer Mansoor, the dynamic CEO of Technology Rivers! A true entrepreneur with a knack for tech, Ghazenfer’s built a powerhouse firm that helps SMBs scale through AI, machine learning, and process automation, with a big focus on healthcare. From his days as a Java consultant to leading 50+ team members, he’s all about solving real problems and driving growth. Get ready for some game-changing insights!

 

Key Takeaways:

• Process is everything: Ghazenfer learned the hard way that a structured sales process is critical for consistent growth—ad hoc just won’t cut it!
• AI isn’t plug-and-play: Companies need solid data and workflows to make AI work; otherwise, you’re just scaling chaos.
• Hire a coach early: Ghazenfer’s biggest leadership lesson? A coach can guide you to success faster than going it alone.
• Leverage AI for sales: From cleaning 26,000 contacts in 30 minutes to generating proposals with Claude, AI can transform your sales game.
• Fixing broken projects: Technology Rivers excels at turning around failed software projects, especially HIPAA-compliant ones.
• Focus on referrals: Quality delivery drives referrals, a key indicator of sales success for Ghazenfer’s team.

 

Chapter Markers: 0:00 Intro 0:37 Guest Introduction 1:29 Journey from CTO to CEO 5:02 Building a Sales Organization 12:17 Leveraging AI Internally 20:15 Common AI Implementation Mistakes 27:25 AI in Sales Teams 30:41 Leadership Lessons 33:18 Company Spotlight: Technology Rivers 41:35 Closing

 

Keywords: Dino Skerlos, Ghazenfer Mansoor, It Comes Down To This, Technology Rivers, AI for business, machine learning, process automation, SaaS, healthcare tech, HIPAA compliance, sales strategy, go-to-market strategy, leadership lessons, software development, scaling SMBs