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May 25, 2025 23 mins

In the first part of this episode, we sit down with Michelle Redfern, an award-winning advisor, speaker and inclusion strategist, to explore what real inclusion leadership looks like in high-pressure, fast paced industries.

From her corporate beginnings to becoming a powerhouse advocate for gender equity and workplace inclusion, Michelle shares key moments that shaped her mission and how unconscious bias continues to show up in workplaces today.

Xanny and Michelle unpack the unique challenges faced by hospitality businesses, including the lack of diversity at leadership levels despite frontline representation, and the culture shifts needed to create truly equitable workplaces. Michelle also draws on her work with elite women in sport, revealing powerful parallels between kitchens, venues, and locker rooms.

Packed with real-world examples, practical advice and an empowering message, this episode is a must-listen for venue owners, operators, and anyone passionate about building a fairer, more inclusive future for the hospitality industry.

 

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