Boss Moves in Benefits

Boss Moves in Benefits

Meet CBC on Boss Moves in Benefits. We are a 27-year-old trailblazer disrupting insurance with transparent, innovative plans. We dive into self-funded, individual coverage, and more.

Episodes

November 19, 2025 38 mins

In this episode, Ken and Robin welcome Peter Laio from BCS Financial—a company uniquely owned by all Blue Cross Blue Shield plans nationwide—to talk about the unseen but essential world of stop-loss insurance. Peter shares his journey from farm life to finance, revealing how BCS evolved from serving Blue plans to leading the commercial stop-loss market. Alongside Mike Hoffman, the conversation dives into risk pooling, gene therapy ...

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Meet Lisa Hodson, CEO of Allied National, as she joins Ken, Robin, and Mike to discuss how her company redefined third-party administration for small employers. From her inspiring journey to the C-suite to Allied’s role as a neutral partner focused on relentless value creation, Lisa shares how Allied’s Level Funded Advantage product—built exclusively for Costco members—brings transparency, affordability, and innovation to the small...

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Ken and Robin sit down with industry veteran Mike Hoffman and operations lead Sydney Bogart to unpack how Arizona Benefit Plans bridges the gap between brokers, carriers, and clients. From creative stop-loss strategies to the Costco Health Insurance Marketplace, this episode explores how collaboration, risk management, and decades of experience have shaped innovative small- and large-group products. Learn how CBC and ABP built a ma...

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In this episode of Boss Moves in Benefits, hosts Ken Ball and Robin Ball sit down with Sheila Bowers, Leave of Absence Manager at Control Source. Sheila shares her journey into the world of leave administration, how she built CBC’s leave program from the ground up, and why her people-first approach is transforming the way employers handle FMLA, ADA, COBRA, and beyond.

Listeners will hear how Sheila’s team provides a level of empath...

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Remote and hybrid work are here to stay—but what does that mean for benefits administration and employee support? In this episode of Boss Moves in Benefits, Ken, Robin, and Brooke break down the strategies employers need to engage and support remote teams. From smarter benefit admin processes to innovative communication tools like office hours and text messaging, CBC shares how to deliver real value in today’s dispersed workplace.

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In this special Boss Moves Spotlight episode, we sit down with longtime CBC colleague Lisa Park, affectionately known as the Queen of Small Group Benefits. With nearly 20 years at CBC, Lisa has seen it all—helping small businesses navigate rising costs, complex regulations, and the challenges of offering meaningful benefits to their employees. From her passion for supporting mom-and-pop shops to her expertise with Costco’s custom h...

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The Affordable Care Act is evolving again—and 2026 brings some of the most significant updates in years. In this episode of Boss Moves in Benefits, Ken and Robin sit down with compliance expert Jaelle Pinilla to unpack the new rules and what they mean for employers and employees. We cover: Rising HSA and FSA contribution limits, including the first major increase to the dependent care FSA since 1986. Updated high-deductible health ...

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Specialty drugs account for just 1–2% of prescriptions but drive over 50% of total healthcare spend — and costs are climbing every year. In this episode of Boss Moves in Benefits, Ken Bahl sits down with Robin Bahl, CEO of Custom Benefit Consultants, along with Kristin Gray Hamilton and Jonathan Harvin from Navitus, to unpack what’s driving these skyrocketing costs and, more importantly, how to manage them. From understanding what ...

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Are you a large employer frustrated with your pharmacy benefit manager (PBM) setup? In this episode, we break down real PBM solutions designed specifically for enterprise clients—covering cost control, transparency, contract structures, and better employee outcomes.

From negotiating rebates to eliminating hidden fees, we’ll walk through the strategies top employers are using right now to save millions while improving member satisfa...

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Welcome back, everyone, to another exciting episode of Boss Moves in Benefits! Brooke, Ken, and Robin hold a discussion with Cindy Moehring, the Vice President for Human Resources at The Palms Casino Resort. Cindy’s a powerhouse in the Entertainment and Gaming world, steering the benefits ship for a team that keeps the lights shining and the good times rolling at one of Vegas’s iconic resorts. On Boss Moves in Benefits, we dive dee...

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Penalties? No thanks. Confusing codes? Pass. In this episode of Boss Moves in Benefits, we break down what every employer needs to know about Form 1095-C compliance—without putting you to sleep. Whether you’re in HR or running a business with 50+ employees, this episode is your go-to guide for:

✅ Understanding the 1095-C and why it matters

✅ Avoiding costly reporting mistakes

✅ Staying compliant with confidence

✅ Real talk, no lega...

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Join us for a concise dive into our individual insurance products offered by our brokerage, designed to safeguard what matters most to you. In this short podcast, we break down our tailored solutions, for medical, dental, and vision. Perfect for anyone seeking to understand their insurance options and make informed decisions.

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What's in Your PBM Contract? Do you know what you are sacrificing for lower administration fees? On this episode Ken and Robin dive into one of their favorite contracts. Let us explain the fine print for you so you don't have to! We will talk about your administration fees, couponing programs, and much more! 

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Think all employees on benefits are eligible? Think again! This eye-opening segment reveals how favoritism and mismanagement can lead to costly mistakes and compliance risks. A must-listen for employers and HR teams wanting to protect their business and employees. Share to spread awareness! 

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June 25, 2025 18 mins

Join us today as we discuss ICHRA a competitive solution for small business owners. 

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Let's unpack our Consolidated Billing product. In this short episode, we chat about the ways we are helping you wave goodbye to billing chaos! One invoice, ALL your carriers, no headaches. We handle the heavy lifting + tailor it to make finance do a happy dance!

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Welcome to Boss Moves in Benefits, where we craft benefits solutions like a corporate blueprint—strategic, efficient, and impactful. I’m Brooke, your host. Today, we’re exploring “Big Plays for Big Biz: Enterprise Strategy Unpacked,” CBC’s approach to large enterprise accounts with 51 or more employees. This is a jam packed episode to give you an overview of our approach. We will be doing deep dives in the future into each of these...

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June 4, 2025 24 mins

We’re unpacking who Custom Benefit Consultants is, a 27-year trailblazer disrupting insurance with transparent, innovative plans. Join us, Brooke Frame, Robin Bahl, Ken Bahl, and Jagel Pinillo as we dive into self-funded plans, individual coverage, and more. 

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May 23, 2025 25 secs

We are going to help you make the CFO happy all the while having excellent benefits. 

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May 23, 2025 33 secs

Episode 1 is on its way! Join us as we rewrite the benefit script. 

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