Seven Experiences That Define Retail Today

Ever wondered why some stores make you feel so good you just have to keep going back? In this episode of Brick and Mortar Matters, Lisa Uhrik reflects on insights in conversation with Ari Lowenstein. Based on his work with hundreds of retailers in the gift & home world, Ari framed seven distinct retail experiences that shape strategy for every kind of retailer.   

From the Daily Dose to the Living Lab, Lisa explores how each of the seven experiences are crafted and why they matter so much. It's all about making shopping more than buying things—it's about creating memorable moments that keep communities connected and thriving.  You won't want to miss this innovative framework that helps us rethink retail strategy.