Builders Banter Episode 3 sponsored by SM Home Improvements & Maintenance. Florin joins the efrom ACF Plumbing and Heating joins the episode introducing his new podcast, Beyond Tools, which offers tips for homeowners and tradespeople. He discusses the importance of customer service in the trades, touching on common frustrations like supplier delays and unreliable contractors. The podcast aims to foster collaboration among tradespeople, address industry challenges like operational inefficiencies, and highlight the value of transparency in customer relationships. Florin emphasises the need for better systems and shared knowledge to improve service and trust in the industry. Join the discussion and share feedback on Discord!
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