In this episode, Gayleen Gray, CTO at McMaster University, joins us to unpack why blanket budget cuts undermine institutional resilience when IT is treated as a cost center. Drawing on Alex Usher’s insights, we explore digital transformation gaps, the rise of shadow IT, benchmarking strategies, and how smart investments in people and platforms can drive efficiency, trust, and long-term savings.
Resources:
"No One is Coming to Save Us” June 12, 2024 🔗 Link to blog
“Nobody is Coming to Save Us, But…” March 17, 2025 🔗 Link to blog
“Where Canada Lies in Global Trends” (World of Higher Ed podcast) January 9, 2025 🔗 Podcast episode
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