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October 10, 2025 5 mins

In this case study, John shares how StubGroup helped an agency fix their client's Google Merchant Center and Google Ads account suspensions.You’ll learn:-Why agencies often turn to StubGroup for suspension recovery.-How Google Merchant Center suspensions can trigger Google Ads account suspensions.-What key website credibility fixes (policy pages, About Us, FAQs, contact info) made a difference.-How a hidden functionality error nearly cost this client their ad account.-The step-by-step process we used to appeal and reinstate both accounts.Get our free guides to fixing Google suspensions → https://stubgroup.com/stubgroup-google-policy-center/Hire the experts to fix your Google suspension → https://www.stubgroup.com/how-to-reverse-a-google-ads-account-suspensionChapters0:00 Intro: Helping Another Agency’s Client0:20 Why Agencies Hire StubGroup0:50 Common Concerns About Client Trust1:15 Case Study: E-commerce Power Tools Store1:32 Two Suspensions: Misrepresentation & Terms/Conditions1:55 Why Fixing Merchant Center Comes First2:20 A Privacy-Focused Client Challenge2:53 Website Audits & Policy Updates3:18 Fixing Functionality Issues (Cart Errors)4:29 Successful Appeal & Full Reinstatement4:53 Takeaways: Helping Agencies & AdvertisersConnect with StubGroup on Social Media:--------------------------------------------------🐦 Follow us on X: https://x.com/stubgroup📱 Like us on Facebook: https://www.facebook.com/StubGroup/👥 Connect with us on LinkedIn: https://www.linkedin.com/company/stub-group/📷 Follow us on Instagram: https://www.instagram.com/stubgroupadvertising/

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