Critical Connections

Critical Connections

Critical Connections is Dejero’s podcast showcasing the inspiring stories of individuals and organizations driving innovation in connectivity. From broadcasting pioneers to public safety leaders, each episode dives into how their work keeps communities connected, informed, and safe. Listen to discover the technologies and teamwork shaping a more connected world.

Episodes

June 25, 2025 17 mins

In this episode of Critical Connections, host Ivy Cuervo explores the transformation of modern construction sites into high-tech hubs. She’s joined by Rick Bertoncin, Director of IT and Security at Gallagher-Kaiser, and James Kay, Dejero’s Business Development Manager for Enterprise.

 

Gallagher-Kaiser builds million-square-foot automotive paint facilities over several years—massive projects that rely on cutting-edge tools like vir...

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When you hear "artificial intelligence," what comes to mind? Fear of job loss? Sci-fi robots? Or the promise of innovation? In this episode, we explore how AI is already transforming public safety — from predictive policing to streamlined emergency response — and tackle the big questions about ethics, trust, and change management.

 

🎯 What We Cover:

  • How AI is changing emergency response and 911 operations
  • Overcoming resistanc...
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When every second counts, reliable connectivity can make all the difference. In this episode of Critical Connections, we sit down with Lieutenant Ben Jones from the Winston-Salem Police Department as he reveals how their Real Time Crime Center is solving critical cases—from shootings to missing persons—in mere minutes.

Discover how Dejero connectivity technology is empowering law enforcement to respond:

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TJC’s live TV shopping network reaches 30+ million homes–and every seamless broadcast depends on rock-solid connectivity. In this episode of Critical Connections, broadcast managers Victoria Roche and Martin Willingham reveal how Dejero technology keeps their live broadcasts running flawlessly–from fast setup to uninterrupted streaming. 

 

🔗 Watch now & level up your workflow! 👇

 

📺 SUBSCRIBE for pro insights: youtube.com/@D...

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From live sports to record-breaking events, keeping a stream alive is no easy feat. But how do the pros make it happen? In this episode, John Castillo, CEO and Creative Director of Scratch Takes, reveals the behind-the-scenes magic of live production. 🎬✨ He shares how his team overcomes technical challenges and how Dejero ensures high-quality, uninterrupted streaming–even in the most unpredictable locations.

🔗 Watch now & lev...

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Reliable connectivity is crucial in law enforcement where timely information can make the difference between life or death. In the latest episode of Critical Connections, our Ivy Cuervo and Jehan Karim speak with Chief David Aguilar, Founder of the DVA Group and Former National Chief of the U.S. Border Patrol.

Together, they explore how Dejero critical connectivity is transforming the way law enforcement and national security agenc...

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In this debut episode of Critical Connections, Ivy Cuervo and Michael Stanton from Dejero sit down with Lawrence Partington, CIO and founder of TV2GO. As one of Dejero’s earliest adopters, Lawrence shares how the technology has revolutionized his work—from enabling a livestream for the Canadian Space Agency to empowering his mobile studio truck to broadcast live interviews from virtually any location. Discover the innovation drivin...

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