Gretchen Rodriguez of TD Bank on Payment Systems

Our guest on this episode of Data Driven Finance is Gretchen Rodriguez, Head of Product for Payments at TD Bank. She approaches products with an entrepreneur’s mindset and has designed and launched products in fintech, e-commerce, cybersecurity, and identity & trust. Gretchen spent time as a Senior Product Manager and Product Owner at eBay, serves on a couple of boards, and is a product adviser to Med Fem Wellness. We talk about emerging payments and the ecosystems that support it. Topics covered include:

• The way we pay for products and services is changing.
• Consumer preferences and practices for online payments
• The ideal end game for payments from a consumer’s point of view.
• The obstacles still in the way of seamless, superior payment systems.
• How we can accomplish the interconnectivity required for improved payment experiences.
• The opportunities open banking offers for opening and funding accounts.
• Additional benefits of connectivity for business account holders.
• The payment enhancements that are being explored today.
• A warning for the banks allowing themselves to fall behind.