February 1, 2024 • 6 mins
"We can repair and service any and all brands and we can warranty most."
- Brandon Day, Daycool Heating & Air
On the Check A Pro Radio Show today a listener called in with the following question - "What Brands Do You Service At Daycool Heating & Air?"
So another great question. Here to answer that question is a heating and air conditioning expert, Brandon Day from Daycool Heating & Air.
For more information about Daycool Heating & Air in Mobile, AL - log on to www.daycoolair.com or check them out at www.checkapro.com.
Visit Us At - www.daycoolair.com
Mark as Played
Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
(00:01):
A question that came into the Check
A pro radio show is about air conditioning today and it's,
it's a fair question.
Um And so I'm going to pose this question to Brandon Day from day.
Cool,
heating and air.
He is one of our experts here on the check.
A pro radio show.
How are you doing,
Brandon?
How about you?
I'm doing great.
Thank you so much.
(00:22):
This is what I think to be a simple question,
but I can understand why people may not know the answer.
And that is what brands do you service at day?
Cool.
Do you service just like one brand like Ford would just service the Ford car and not the Toyota or can you repair and service any type of brand?
(00:45):
Yeah.
Yeah,
we can repair any service and maintenance and we can warranty most.
Um I,
I don't,
I can't think of a brand that we can't.
Yeah,
because you know,
pretty much they're all the same,
the air conditioning systems all all run the same.
I mean,
the way they work everybody is is they really don't cool your house,
(01:06):
you pulls the heat out of the house actually.
So there's,
there's,
there's science behind how the air conditioning system works and they all pretty much operate the same way scientifically and they all have the same parts,
they're just different brands.
And so you guys have the background,
the education um to fix them and you also can get the parts to fix them.
(01:31):
Uh But beyond that,
you probably have certain brands that you like to start off with.
So if you're gonna do a replacement,
what is your go to brand?
Um I,
I would say a mana we settle um predominantly we private label,
our mana.
So I trusted enough to put my name on it.
I mean,
it kind of says something because I don't take that lightly.
(01:53):
Um They have a 99 year warranty on the equipment,
on the,
on the,
on the,
on the,
if the compressor fails on most of the stuff we sell,
they're gonna give you a whole outside even 99.
I gotta stop you for a 2nd,
99 years.
So,
so I don't have a 99 year warranty dude,
I'm not gonna be around.
(02:14):
So,
so tell me how that works.
Honestly.
Is,
is that a transferable warranty or just for me when I'm just for an original owner,
they used to transfer it,
but I think they found it was getting abused.
Um The,
but it's,
you know,
it's 10 year on parts on all the other small stuff,
but that compressor is 99 years.
And,
um,
(02:35):
we,
we,
I can't think of,
we've been selling it probably seven or eight years.
We might,
we might have had three warranties and it's usually something was like damaged in freight or something.
I wouldn't call it.
Um,
so,
uh,
and then we have a builder grade of Goodman.
We,
we used to sell carrier and we've not sold train.
(02:55):
Well,
I started the business selling American standard but my go to is at mana.
Yeah,
and um big brand good brand.
I,
I can and what I,
you know,
really what started me going to it is I uh I like being able to serve the customer and there's five supply houses.
I can get parts from all the other brands.
You have one supply house.
So the customer would be down for a day or two.
(03:18):
Um,
and I can even if it,
I have to go somewhere that we don't normally go,
I will still go get it to be able to get the customer up and running.
You know,
that's interesting.
Um That's a consideration.
A lot of people don't think of.
So when you have uh a,
a product,
let's say a specialty product or maybe an expensive product doesn't even have to be an air conditioner.
(03:41):
You got to consider what it's gonna cost to get that product and how available it will be.
For instance,
I wanted to get a fun car.
So I got a dodge Challenger S RT.
Ok.
So,
so I got,
I got myself this really nice dodge.
Challenger S RT.
Uh 500 horsepower was great.
(04:03):
Now,
I could have gotten an imported car that would have cost me more to have fun.
But this is only a dodge,
right?
All kinds of parts for that.
And the oil change doesn't even cost that much.
So,
if I got a BMW,
which is a fun car,
you have to understand that it cost a fortune to get that thing serviced and the parts aren't as plentiful.
(04:25):
So,
so I like the way you're thinking for your customer.
You have a basically a great dodge product that people want and it's easy to get those parts.
Right.
So,
um,
I,
you know,
and I didn't even think about that before.
I didn't realize that that some parts might not be as accessible and when your air conditioning system is down,
(04:45):
you want to make sure the parts are available.
And also we've had supply chain issues because,
well,
there's been many issues whether we've had,
you know,
a freeze in the south or we've had,
uh,
COVID,
uh,
you know,
floods,
whatever,
we've had problems getting parts and you really need to consider where you're going to get them and how quickly.
(05:08):
Yep,
that was the key thing that made me go to it and then I just,
they grew on me.
Plus they,
they,
that's pretty,
it's a great product.
I would put my name on it if it,
if it did.
Yeah.
So,
actually on the air conditioning unit it has Day.
Cool's name.
Yeah,
it does.
The equipment's branded decal,
uh,
we've actually started,
they have a,
uh,
you know,
(05:28):
most units have a big fans route on top and we used to have all that private label too.
But I,
I found that dealing and I could tell nobody ever complained but I could tell when we were talking to customers that they wondered what if that was really an amount of unit or where we put a sticker on something else.
So I started leaving the amount of brand on top and just badging the side comfort and,
(05:51):
uh,
eliminating any odd situations.
Yeah.
And I think it's great to show that partnership with Amana because they're a big brand,
they're bigger than your brand internationally,
right?
So that's good that,
that you feel good about putting your name on it and they feel good about you putting your name on it.
And that's a great partnership because you don't want to be in the manufacturing business,
(06:14):
right?
You want to be in the service business?
Great partnership.
Leave it up to them at Amana to create and continue to develop great products and you service the homeowner Brandon as always.
Thank you so much for joining me today on the program.
Thank you for having me.
Absolutely.
Have a great day.
A question that came into the Check
A pro radio show is about air conditioning today and it's,
it's a fair question.
Um And so I'm going to pose this question to Brandon Day from day.
Cool,
heating and air.
He is one of our experts here on the check.
A pro radio show.
How are you doing,
Brandon?
How about you?
I'm doing great.
Thank you so much.
(00:22):
This is what I think to be a simple question,
but I can understand why people may not know the answer.
And that is what brands do you service at day?
Cool.
Do you service just like one brand like Ford would just service the Ford car and not the Toyota or can you repair and service any type of brand?
(00:45):
Yeah.
Yeah,
we can repair any service and maintenance and we can warranty most.
Um I,
I don't,
I can't think of a brand that we can't.
Yeah,
because you know,
pretty much they're all the same,
the air conditioning systems all all run the same.
I mean,
the way they work everybody is is they really don't cool your house,
(01:06):
you pulls the heat out of the house actually.
So there's,
there's,
there's science behind how the air conditioning system works and they all pretty much operate the same way scientifically and they all have the same parts,
they're just different brands.
And so you guys have the background,
the education um to fix them and you also can get the parts to fix them.
(01:31):
Uh But beyond that,
you probably have certain brands that you like to start off with.
So if you're gonna do a replacement,
what is your go to brand?
Um I,
I would say a mana we settle um predominantly we private label,
our mana.
So I trusted enough to put my name on it.
I mean,
it kind of says something because I don't take that lightly.
(01:53):
Um They have a 99 year warranty on the equipment,
on the,
on the,
on the,
on the,
if the compressor fails on most of the stuff we sell,
they're gonna give you a whole outside even 99.
I gotta stop you for a 2nd,
99 years.
So,
so I don't have a 99 year warranty dude,
I'm not gonna be around.
(02:14):
So,
so tell me how that works.
Honestly.
Is,
is that a transferable warranty or just for me when I'm just for an original owner,
they used to transfer it,
but I think they found it was getting abused.
Um The,
but it's,
you know,
it's 10 year on parts on all the other small stuff,
but that compressor is 99 years.
And,
um,
(02:35):
we,
we,
I can't think of,
we've been selling it probably seven or eight years.
We might,
we might have had three warranties and it's usually something was like damaged in freight or something.
I wouldn't call it.
Um,
so,
uh,
and then we have a builder grade of Goodman.
We,
we used to sell carrier and we've not sold train.
(02:55):
Well,
I started the business selling American standard but my go to is at mana.
Yeah,
and um big brand good brand.
I,
I can and what I,
you know,
really what started me going to it is I uh I like being able to serve the customer and there's five supply houses.
I can get parts from all the other brands.
You have one supply house.
So the customer would be down for a day or two.
(03:18):
Um,
and I can even if it,
I have to go somewhere that we don't normally go,
I will still go get it to be able to get the customer up and running.
You know,
that's interesting.
Um That's a consideration.
A lot of people don't think of.
So when you have uh a,
a product,
let's say a specialty product or maybe an expensive product doesn't even have to be an air conditioner.
(03:41):
You got to consider what it's gonna cost to get that product and how available it will be.
For instance,
I wanted to get a fun car.
So I got a dodge Challenger S RT.
Ok.
So,
so I got,
I got myself this really nice dodge.
Challenger S RT.
Uh 500 horsepower was great.
(04:03):
Now,
I could have gotten an imported car that would have cost me more to have fun.
But this is only a dodge,
right?
All kinds of parts for that.
And the oil change doesn't even cost that much.
So,
if I got a BMW,
which is a fun car,
you have to understand that it cost a fortune to get that thing serviced and the parts aren't as plentiful.
(04:25):
So,
so I like the way you're thinking for your customer.
You have a basically a great dodge product that people want and it's easy to get those parts.
Right.
So,
um,
I,
you know,
and I didn't even think about that before.
I didn't realize that that some parts might not be as accessible and when your air conditioning system is down,
(04:45):
you want to make sure the parts are available.
And also we've had supply chain issues because,
well,
there's been many issues whether we've had,
you know,
a freeze in the south or we've had,
uh,
COVID,
uh,
you know,
floods,
whatever,
we've had problems getting parts and you really need to consider where you're going to get them and how quickly.
(05:08):
Yep,
that was the key thing that made me go to it and then I just,
they grew on me.
Plus they,
they,
that's pretty,
it's a great product.
I would put my name on it if it,
if it did.
Yeah.
So,
actually on the air conditioning unit it has Day.
Cool's name.
Yeah,
it does.
The equipment's branded decal,
uh,
we've actually started,
they have a,
uh,
you know,
(05:28):
most units have a big fans route on top and we used to have all that private label too.
But I,
I found that dealing and I could tell nobody ever complained but I could tell when we were talking to customers that they wondered what if that was really an amount of unit or where we put a sticker on something else.
So I started leaving the amount of brand on top and just badging the side comfort and,
(05:51):
uh,
eliminating any odd situations.
Yeah.
And I think it's great to show that partnership with Amana because they're a big brand,
they're bigger than your brand internationally,
right?
So that's good that,
that you feel good about putting your name on it and they feel good about you putting your name on it.
And that's a great partnership because you don't want to be in the manufacturing business,
(06:14):
right?
You want to be in the service business?
Great partnership.
Leave it up to them at Amana to create and continue to develop great products and you service the homeowner Brandon as always.
Thank you so much for joining me today on the program.
Thank you for having me.
Absolutely.
Have a great day.
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