Having an expert assistant is not a luxury reserved for large enterprises—it’s a strategic necessity for any business striving to scale with efficiency and accuracy. In a world where time is our most valuable (and often limited) resource, delegating administrative tasks and specialized operations to a skilled virtual assistant can be the key to unlocking higher productivity and growth.
How do you know if that person is right for you? They don’t just take tasks off your plate. They become an extension of your team. Whether you’re in startup mode, have hit a rapid scale phase, or are an established company, integrating virtual assistants can streamline operations, reduce costs, and drive long-term success.
In this episode of the Extraordinary Pursuits podcast by BIP Ventures, Brad Stevens from Outsource Access explains what virtual assistance is, how to know if your company could benefit from using a virtual assistant, and how to make the most of the strategic investment. Brad shares specific, actionable tools and information, along with his own impressive company case study, to help you maximize your team’s rarest and most valuable resource—time.
Timestamps:- [02:16] Brad's journey and how he created Outsource Access
- [05:31] Brad’s guiding principles for building a company during challenging times
- [10:14] Virtual assistance: What it is and what makes a great virtual assistant
- [13:56] The benefits of integrating virtual assistants into your strategy
- [17:45] A two-question assessment for every startup
- [19:26] How to find the right virtual assistant and equip them to succeed
- [24:02] Practical ways to manage time zone differences effectively
- [25:35] AI trends and how it’s impacting virtual assistance
- [28:55] Brad’s advice on how to start adding virtual assistants in 2025
- [31:25] Where to learn more about Brad and Outsource Access
- “When you hire people directly, they’re not part of your company, so it’s important to build a connection and a relationship with them so they don’t disappear.” [16:40]
- “AI can do this, that, or the other, but if you don’t have someone managing, overseeing, and coordinating it, it doesn’t matter.” [27:14]
Brad Stevens is the founder and CEO of Outsource Access, a business processing, outsourcing, and virtual assistance company. A serial entrepreneur and recognized authority in scaling, automation, outsourcing, and high-performance virtual teams, Brad has grown Outsource Access to 500 employees in just four years, serving over 75 industries.
BIP Ventures
Popular Podcasts
On Purpose with Jay Shetty
I’m Jay Shetty host of On Purpose the worlds #1 Mental Health podcast and I’m so grateful you found us. I started this podcast 5 years ago to invite you into conversations and workshops that are designed to help make you happier, healthier and more healed. I believe that when you (yes you) feel seen, heard and understood you’re able to deal with relationship struggles, work challenges and life’s ups and downs with more ease and grace. I interview experts, celebrities, thought leaders and athletes so that we can grow our mindset, build better habits and uncover a side of them we’ve never seen before. New episodes every Monday and Friday. Your support means the world to me and I don’t take it for granted — click the follow button and leave a review to help us spread the love with On Purpose. I can’t wait for you to listen to your first or 500th episode!
Cardiac Cowboys
The heart was always off-limits to surgeons. Cutting into it spelled instant death for the patient. That is, until a ragtag group of doctors scattered across the Midwest and Texas decided to throw out the rule book. Working in makeshift laboratories and home garages, using medical devices made from scavenged machine parts and beer tubes, these men and women invented the field of open heart surgery. Odds are, someone you know is alive because of them. So why has history left them behind? Presented by Chris Pine, CARDIAC COWBOYS tells the gripping true story behind the birth of heart surgery, and the young, Greatest Generation doctors who made it happen. For years, they competed and feuded, racing to be the first, the best, and the most prolific. Some appeared on the cover of Time Magazine, operated on kings and advised presidents. Others ended up disgraced, penniless, and convicted of felonies. Together, they ignited a revolution in medicine, and changed the world.
Crime Junkie
Does hearing about a true crime case always leave you scouring the internet for the truth behind the story? Dive into your next mystery with Crime Junkie. Every Monday, join your host Ashley Flowers as she unravels all the details of infamous and underreported true crime cases with her best friend Brit Prawat. From cold cases to missing persons and heroes in our community who seek justice, Crime Junkie is your destination for theories and stories you won’t hear anywhere else. Whether you're a seasoned true crime enthusiast or new to the genre, you'll find yourself on the edge of your seat awaiting a new episode every Monday. If you can never get enough true crime... Congratulations, you’ve found your people. Follow to join a community of Crime Junkies! Crime Junkie is presented by audiochuck Media Company.