Field Service Stories
Field Service Stories: Where industry heavyweights spill the beans. Join BigChange’s podcast as we plunge into the nitty-gritty of field service management. No waffle, just honest insights from professionals who’ve built their businesses and skills from the ground up. From growing pains to tech shake-ups, we pick apart the strategies that set the cream of the crop apart. Tune in for a proper dose of inspiration and practical tips to boost your business in the ever-changing world of field service.
Episodes
In this episode of Field Service Stories, Charles Scully, Managing Director of Cornwall Waste Care, shares how he became the managing director of a multi-million-pound waste collection business. In this fascinating interview, Charles shares how he built his foundations as a young man and reinvented himself at 49 to build a business from the ground up.
Discover:
- Business Lessons on market research
- Creating recurring revenue s...
In this episode of Field Service Stories, Gary Specter, CEO of Simpro Group, shares his journey from scaling startups to leading a $1.7 billion global success story. With decades of leadership experience at SAP, NetSuite, IBM, and Adobe, Gary offers insights into the transformative power of resilience and innovation in field service management.
Discover:
- The key traits of resilient leaders and how they drive change
- Insights in...
In this episode of Field Service Stories, we sit down with Dominic Ponniah, co-founder and CEO of Cleanology, as he shares his remarkable journey from rejection on Dragon’s Den to building a £25 million turnover cleaning empire. Dominic's resilience, innovation, and commitment to ethical business practices have helped him transform Cleanology into a sustainable industry leader.
Tune in to discover:
- How Dominic overcame early ch...
In this episode of Field Service Stories, we explore the world of private equity investment with Jamie Roberts, Chief Investment Officer at YFM Equity Partners. If you're a field service business owner or CEO aiming for rapid growth, this conversation is essential listening.
Jamie shares expert insights into:
- The key traits that make a management team attractive to investors
- How to position your business for future funding oppo...
In this episode of Field Service Stories, we sit down with Peter Holmwood, Managing Director of SES Home Services, to explore the ambitious goal of installing 600,000 heat pumps annually by 2028 and the monumental challenges that lie ahead for the utilities and plumbing and heating sectors.
Peter offers key insights on:
- The technological advancements revolutionising field operations
- Innovative strategies to tackle the industry-...
In this episode of Field Service Stories, Dr. Lee Williams, an expert change management consultant, provides a deep dive into the intricacies of digital transformation in the field service industry. Drawing from his extensive experience, including his work with Garic, Lee offers practical strategies to help businesses streamline operations and successfully implement new technologies.
Listen in to discover:
- How to streamline fie...
In this episode of Field Service Stories, we follow Matthew Powell's remarkable transformation from plumber to tech innovator. Alongside his brother, Matthew is revolutionising the UK home services industry with WarmZilla, a company that’s redefining how boilers are bought and installed.
With a lean team of just 10, WarmZilla has grown into a multi-million-pound business by offering fast, smart service powered by innovative field s...
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