In this debut episode of our podcast, we dive into the dynamic world of Customer Education with Dr. Heidi Kirby.
We explore Heidi's journey in customer education, her innovative strategies, and her experiences in building effective learning programs. From advocating for instructional designers to tackling the challenges of leadership in organizational culture, Heidi shares invaluable insights and practical tools for creating impactful learning experiences.
Heidi discusses the evolution of corporate education and the importance of adaptability, accessibility, and the right team dynamics in the field.
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Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com