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October 29, 2023 41 mins

In this debut episode of our podcast, we dive into the dynamic world of Customer Education with Dr. Heidi Kirby.

We explore Heidi's journey in customer education, her innovative strategies, and her experiences in building effective learning programs. From advocating for instructional designers to tackling the challenges of leadership in organizational culture, Heidi shares invaluable insights and practical tools for creating impactful learning experiences.

Heidi discusses the evolution of corporate education and the importance of adaptability, accessibility, and the right team dynamics in the field.

  • Connect with Heidi on LinkedIn: https://www.linkedin.com/in/heidiekirby/
  • Useful Stuff: https://www.getusefulstuff.com/
  • BLOC Podcast: https://blocpod.buzzsprout.com/

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