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July 15, 2025 30 mins

Heather and Jeremy discuss where the Uprising started, where it's been, and where we see it going in the near and distant future.

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Episode Transcript

Available transcripts are automatically generated. Complete accuracy is not guaranteed.
(00:13):
All right, hello health heads.
Welcome and thank you for checking into this dose of the healthcare uprising.
I am your producer, Jeremy Carr, here with your host, Heather Pierce.
I say it a little differently as those who are watching this on video will realize we'rein a little bit of a different setup, but I will leave it to you to tell them what's on
the agenda for today, Heather.

(00:33):
So today we're doing a six month follow up or six month check in, call it what you will.
A checkup, just like you have with your doctor, right?
I have to turn my head and cough, do I?
No.
Oh God.
That's scary.
Sorry, I just want to guess off in the right foot here.
So we're going to talk about all the things that have happened, um what's changed, whatdoes kind of today look like as maybe it didn't look in January when we first launched and

(01:07):
kind of what's going to be changing and evolving into the future.
So.
It did kind of shape itself as we went in the way.
Yes, it has.
Yeah.
And I think even the initial idea of the podcast two years ago, and then from the timethat you and I talked on my front deck.
That would have been September of 23 right because it was right around when my firstpodcast launched

(01:33):
Mm And then we reconnected back about the podcast and September or no, it was like Octoberof twenty twenty four when I got laid off and I finally had some time and I said, OK,
let's go.
And then we launched in January and it's it has kind of taken on a bit of a new life.

(01:55):
It's like this constant evolution.
And as we recorded and.
continue to do all of this over the last now, what five and a half months at time ofrecording.
About five months since.
launched on January 13th.
We're recording this June 19th, but it's coming out in like a month.

(02:17):
I think it's coming out like just a couple days off from what would actually be our sixmonth mark.
So a lot has changed.
We've learned a lot, I think.
I know I've gotten better at this.
I have hard time remembering everything I've learned on this podcast.
Yeah, I thought I knew a lot of things in healthcare.

(02:39):
So let's like dive into some stats because I do like a little data in my life.
Okay.
So yeah, I know you like numbers.
Numbers are good.
I actually hate numbers.
Technically I don't math very well.
That's why I'm in marketing and communications and I'm a writer.

(03:01):
So as of today,
As of recording, have 23 published full episodes.
have 23 published highlight reels.
So we do highlight reels for every show, which are about usually eight to 10 minutes apiece.
So don't have time for the full episode.
I've actually started trying to get them down to more like six and a half seven.
Yeah.

(03:21):
Yeah.
Somewhere.
But always have a highlight reel and we have four bonus episodes.
Bonus episodes are the human stories.
So when we bring on the real humans that talk about their specific healthcare experience,journey, what happens.
They're not bringing you a company or a product or treatment.
They're just talking about their own experience.

(03:42):
Right.
So that's I think in total that's 50 episodes to date.
So, and by the time
the time this comes out, there'll be like four more.
Right.
On top of that, four more full episodes and maybe another bonus.
I don't even really remember how that all goes.
Actually, I think we have a bonus episode coming out tomorrow on the 20th, Friday the20th.

(04:02):
That would be our fourth.
Yeah.
Wow.
So we've done a lot and there's a lot of, I really like doing this, doing this podcastbrings me joy and I get to meet the coolest people and we get to learn so much and we get
to educate and build awareness around things, which was the goal, right?

(04:25):
Like that was always the goal.
We always wanted it to be about bringing healthcare to the people.
That's why it's called an uprising.
Yeah.
And we didn't realize how we were going to do that until we actually got rolling.
And now it does kind of shape itself in a way.
Yeah.
But,
And that's part of what's changed.

(04:47):
the listener, the viewer about new things in healthcare, about how existing things inhealthcare work.
We're going to get more into that as we go.
We got some, some Medicaid and stuff coming up.
Yeah, I'm going to share a little bit about what's kind of coming down the pipeline aspart of the evolution.

(05:09):
Specifically what we've talked about and then what we're going to talk about
I do.
And I want to talk a little bit about kind of this evolution of the podcast and what'schanged.
like originally when I had the idea, I thought it was going to be very B2B focused, likebusiness to business, just industry people.
And then I quickly realized, and this was when we were getting, when we were doing likeall the hustle when I was like laid off last year and started realizing that there's a ton

(05:37):
of podcasts out there that are for industry people.
And
Pretty much what healthcare podcasts are, they're people.
we were like, wait a minute.
We need a podcast for the people.
Right.
But there's also a lot of people that we've brought on and interviews that are kind of foreverybody.
Right.
Like you can be for both.

(05:58):
So I think that's what makes us different.
And I love that that has that that has been a big part of the evolution.
We've got people who can be listening, who are business people in the health careindustry.
We've got doctors.
Right.
Like
providers, clinicians, and then we've got like the real people, right?
Like the regular people on the street, the yous and mes of the world.

(06:20):
um And to me, actually, I think that's where the biggest opportunity is um because mostpeople don't know about all of this stuff that exists in the healthcare world now.
Yeah.
And in some of those things that we're, we're these people that we're bringing on, have abrand new company with a brand new product.
And some of them are potentially life-changing for a lot of people.

(06:42):
One that stands out to me is episode 19 ending endometriosis.
Uh, the producer has a job.
See, I wouldn't have remembered her name, but I remember the episode number.
That's why we're a good team.
That's right.
But, I mean, putting endo
metriosis and remission without surgery.

(07:04):
That's huge.
I personally know, and I didn't know this until after we did that episode, I personallyknow a lot of women who have had a lot of problems from that.
And that's just the ones I know.
It's super common.
um think everyone knows somebody it's
I remember the stat, it's 1 in 7 women.
So you definitely do, whether you know it or not.

(07:26):
like everyone knows multiple women with endometriosis.
that one episode can help all of them.
You know what I mean?
Or at least a huge percentage of them.
Yeah, I think there's been a lot of stuff like that.
In fact, actually, because, know, I was going to say, Ray, a community to which was one ofour most recent one to even kind of break down the stats of our, our published show show

(07:53):
so far.
um We have had 13 episodes on women's health.
So 13 out of 23.
I knew we were heavy on the women's health.
I mean it's 23 plus 3 bonus episodes that are out.
it's literally exactly half of the episodes are women's health.

(08:16):
Yeah.
And then seven, mental health.
So that's another big area that we're leaning into.
our ketamine, uh our social prescribing, the poetry and the art pharmacy and stuff.
Some really cool episodes in that.
Yeah.
And then, and then the kind of third runner up in terms of like volume of episodes andlike one area is around caretaking.

(08:38):
I'd really, really like to explore that more because caretaking is something that we alldo.
Episode five is still one of our most popular episodes.
was our first.
Yeah, that's the long term care 101.
Yeah, that's still one of our most popular.
And we're bringing her back.
yeah, right.
We're going to start doing a new segment kind of.

(08:58):
Yeah, we'll talk a little bit more about that here in a minute.
So yeah, so women's health continues to be a huge, huge area of focus.
That is not going to change.
It's where so much of the innovation is and we're focused on innovation.
And I've been kind of like adopted into this like hashtag fem tech universe through theden.

(09:19):
So they all know each other.
And so they just keep coming to me, which is great.
And I love it.
Like I've, I've been a women's advocate for years and I, I, I co-chaired the women'semployee resource group at Aetna and then CBS um for two years and was on the committee.
There was part of the strategic diversity management group within.

(09:41):
kind of that organization.
And that was where I actually got really passionate about women's health and the impactthat we have.
And so it's actually where it stems from.
So this is my little way of continuing that work, I guess.
So I'm glad to have the platform to do it.
So yeah, I'm here for women's health.
gets to maybe be a little uncomfortable.

(10:07):
Talk about women's health stuff because
well if i survive to that menopause round table i'm pretty sure i can get through anythingat this point
Yeah, I think so too.
I think you're good.
so yeah, so Those are kind of the stats women's health Continue down that path mentalhealth 100 % going to lean into that and then the caretaking stuff I really want to keep

(10:30):
kind of exploring that a little bit more um But I think also um Where we're going tochange this is kind of part of the evolution of like how we can
give more of a platform to more voices on the on the uprising is giving people moreinformation around like the basics of healthcare.

(10:55):
So we've been in development of these kind of 15 to 20 minute episodes.
The you know, kind of the doctor is in like just enough information about what's an HSAversus an HRA.
What's a PPO versus an HMO?
Tell me about Medicare part A, part B, part C.
Let's dig into Medicaid and what the impacts of Medicaid are and actually how Medicaidworks, right?

(11:22):
I only understood about half of that.
yeah, that sounds like some good episodes to make.
Yeah.
And like wellness benefits that you might get through your employer.
There's a lot of different things just basic stuff, right?
Like how would premiums versus deductibles versus out of pockets like this isn'tinnovation at all.
Like that's not innovation, but

(11:43):
teaching people the real language of healthcare so they know how to steer through themess.
But educating is a big goal of ours.
And I think that's one of our uh number one missions.
And we're going to have a meeting in real time on the episode.
ah So you want to do those as like a whole separate kind of thing though, right?

(12:04):
Like put them out as a separate.
Yeah.
In and of itself.
Yeah, kind of in addition to everything else that we do.
cool.
Just like that's cool.
Short enough, just enough information.
like the 15 minutes you get with your doctor at a doctor's appointment.
if anyone is listening and you know somebody who is an expert in like the basics ofhealthcare, plan, design, what it means to get your benefits through your employer versus

(12:31):
going to the marketplace versus Medicare versus Medicaid.
Like people just need like the basic understanding.
how your benefits work and how to use them right and all that.
When to go to the emergency room, when to go to urgent care, when to go to an actualdoctor.
I, people don't really know that either.

(12:52):
there's a big difference between going to the emergency room and an urgent care.
Most people think they're like the same thing.
I know they're not now, but I have a healthcare podcast now and we're that far in, we havedozens of episodes done.
And I still don't really know what the actual difference between urgent care and emergencyrooms is.

(13:12):
I guess we'll need to do an episode on that.
So yeah, there's another one for the list.
be good to bring on like a doctor who works in an ER.
And one who works at an urgent care.
Yeah.
Yeah, there you go.
It'll be like, um, that battle of the ER urgent care doctor.
Well, just ask them both.
What is it that you're actually there for?
Why should people come to you and then put them on next to each other and people will knowthe difference.

(13:35):
We just figured that.
That's a great idea.
um Also round tables, bringing people back.
we did Academy and round table.
The menopause roundtable, those are fun.
We did the menopause.
So as we kind of build out like multiple episodes around specific topics, I want to domore of those round tables where we bring back, you know, a person who is a patient.

(13:57):
We bring back the doctor, we bring back the business side, but also I want to do more ofthose menopause round tables because they were just so fun and everybody loved them so
much.
Ooh, that would be a good one.
that'd be a cool one to do for us right now.
Yeah.
the people we've had on.
So those are some things I think that that will be coming.
um And then I think the other kind of areas that we are going to explore a little bit moredeeply, we already have been recording and already have some other episodes that are

(14:29):
scheduled that we haven't recorded yet, but focusing on a whole series around holistichealth and wellness.
So I'm talking about sound therapy, Reiki, breathwork.
Lucielite, that's kind of in the psychedelic space too, in the mental health space.
um
I did get a request for some light therapy stuff.
Yeah, light, yeah, light therapy, uh meditation, uh yoga, even, right?

(14:57):
I love doing sound therapy.
I've done breath work.
It's amazing.
uh So bringing some of my own instructors or practitioners on that I've worked with, soexcited to build up that series.
uh We're also doing a few around pharmaceuticals, which we haven't touched on yet.
So getting into the pharmaceutical space.

(15:17):
we haven't released those.
We just recorded a couple of those, but we haven't released them yet,
Right.
And then getting into like conversations with different organizations that are focused onchildren and health.
Children's health just started to be a thing for us.
Yep.
Just did our kind of like our first episode on that.
That's going to be out just before this, I think.

(15:39):
So by the time this releases, I think.
I you're right.
Yep.
And then, and then we're doing some shows that are like for providers, right?
So like products, tools, things that providers can use in order to doctor better, right?
We got to let the doctors doctor.
say that all the time.

(15:59):
It's one of the cool things.
It's like an organic network coming out of this is we have some of these things that are,you know, aimed at the patient, like the patient downloads the app.
Some of them are aimed directly at the provider for the provider to quote unquote downloadthe app.
some of them, if you put them together, right, they're going to like solve so manyproblems.

(16:21):
Like if the patient has this one and the doctor has this one, they're,
15 minutes together is going to be very efficiently used.
I mean, it's really amazing what is out there and that so many people just don't knowabout.
So I'm just excited to be kind of part of it and just diving into all these things.

(16:42):
And also, if you're listening and there's a topic area that we haven't mentioned yet, uhlet us know, like comment on a social post or email us at healthcare uprising at gmail dot
com.
Or if you know me personally, text me uh and say, hey, or Jeremy.
Heather's on LinkedIn a lot.
LinkedIn.

(17:03):
Yeah, like I want to know what the people want.
So like even like the the basic health care kind of episodes, right?
Like the 15 minute that was from feedback from people I know that said, I just want toknow the basics.
Like that's a really cool app and all.
And I love that.
Whatever.
But I also just need to understand the basics.
Like, you know, explain it to me like I'm a two year old.

(17:26):
I mean, they don't tell us how our system works.
Unless someone's gonna explain it to you, you're not gonna know.
Like you can't know something that's never been taught to you.
And as we have learned on this show is that the healthcare industry is extremely complexand it needs a lot of fixing.

(17:46):
And there's a lot of people working on that, which is cool.
There really is.
And that's who we're talking to on here.
Yeah, it is.
It is.
I will say it over and over again.
This is the most exciting time to be in healthcare.
I have been in this industry since 2002.
Sounds like what?
23 years?
Yeah.
Math for me, Jeremy.
Yeah.

(18:07):
I just had to hesitate because it seems like yesterday, but yeah, 23 years since 2002.
Actually, I wasn't even in Arizona yet.
2002, that's a long time ago.
Yeah.
So, you know, things have changed.
There's a lot of just a lot of cool, innovative stuff happening.
And I think, I don't know, I'm just, feeling this shift in, the industry and the kind ofhealthcare universe, how it's accessed, how you choose to experience it, what kind of

(18:37):
things are out there.
so it's really, I don't know.
It's cool.
This is like the best time that I could have ever launched this podcast with you.
When, when, and back to our original conversation in September of 2023, you said youwanted to make a healthcare podcast.
And I was like, that's going to be kind of morbid, isn't it?

(18:57):
And you were like, no, I'm going to talk about all the good stuff going on because it'sthere's never been so much good stuff going on.
like, this is not the story I've been hearing about healthcare in this country.
Yeah, you really learned.
then you told me, and I was like, I'd totally be happy to produce that for you.
And you were like,
produce it, nothing, you're going to be my cohost.

(19:18):
I was like, this woman's crazy.
What am I going to co-host a co-host a healthcare podcast?
don't know anything about healthcare.
And now I, I gotta say, I couldn't be happier about being involved in this project.
I feel like we're only a couple dozen episodes in we're six months in, and I feel likewe've already done things that can literally change the world for the better.

(19:43):
I feel like we've already done that.
And we're just going to keep trying to do more of that.
So I got to say, I thought you were kind of crazy having me on as a, as a host, but Ithink that.
I think someone who doesn't know what the hell you're talking about on creates theopportunity for listeners, you know, questions that the listeners are going to have to

(20:06):
hopefully come out through me and yeah.
And to give it, you know, it's not just for the industry.
You know, you made it not just for the industry.
Yeah.
By putting this crazy guy on next to you who has no idea what's going on.
I just happen to be your friend who knows how to produce a podcast.
That's the only reason I'm here.

(20:28):
But it was a great idea to have the man on the street.
It is.
to you while you do these interviews.
Otherwise you would have been an industry podcast.
Literally all of the people that come on that like represent a company.
Right.
So like the business people, they're like, we've never done it.
We've never done an interview quite like this.

(20:50):
And they love you.
Whatever I tell anyone.
No, when I, when I first meet with folks that come onto the show, when I do my prep callsand I explain you and I explain your role, they're like, my God, they're like, that's
brilliant.
I take no credit for that by the way, that was all her.

(21:11):
Well, and it helps that you're really smart.
I get the attention out of it, but it was all your idea.
I don't take any credit for me being on this podcast.
literally there's there's no one doing
only take credit for the actual production work.
That's the only credit
a great job and I'm so glad I don't have to do it.
Yeah, I did not want to do that part.
But so in the sake of wrapping this up, I'm going to ask you what we, what I always askyou at the beginning of the closing segment of our episodes.

(21:38):
What are our main takeaways here, Heather?
Um, our main takeaways is that we are super unique.
This podcast itself in the content and the approach and the conversations that we have,nobody is doing this.
There's no other podcast that exists.
We have had a, I've lost track of the number of guests that after we record the interview,they literally say what you just said.

(22:03):
They're like, I've never had a conversation like that about my product before.
because they haven't.
And that makes us really special, I think, and unique and needed, honestly.
And I really wish more people knew that we existed.
So share, share,
Tell your friends, tell your family, tell your doctor.
And especially tell your friends who, know, tell women you know with endometriosis tolisten to episode 19.

(22:26):
It could literally save their life.
True.
Or at least save them from some major surgeries.
that you are about.
That's so great.
ah Okay, shortly after that episode came out, I gave an Uber ride where I was talkingabout it with this young couple.
This girl was like 23 years old and she had just recently had all of her reproductiveorgans taken out because of endometriosis.

(22:49):
Oh, that's terrible.
And in that moment, like I almost cried.
oh I was like, why didn't we do this two years ago?
You know what I mean?
Like I want to save people.
That's really cool that you can say, got, I got an answer maybe for you.
I maybe have a solution for you.
Here you go.
Yeah, that's cool.
I feel like,
The ketamine too, like I pushed that a lot.

(23:11):
The numbers of what that does against suicidality and alcoholism and just all thedepression and anxiety kind of disorders.
It's amazing what that drug will do if it's done properly in a clinic.
You know, don't do, I'm not going to drop any names, but ah you know, that guy likes tohang out with the president.

(23:33):
He does it wrong.
If you go to the doctor and let the doctor do it right,
We have now seen, if you go back and listen to our earlier episodes about the ketamine, wehave multiple people on there who have personally experienced it.
We have the doctor who gives the drug to the patients uh and they've all seen it andexperienced it and it worked.

(23:54):
Yeah.
Yeah.
I want to dig in more to the psychedelic stuff.
That's like an up.
We're gonna do some psilocybin
We are.
Yep.
All sorts of stuff in that area too.
But yeah, so um yeah, we're awesome.
Honestly.
um And more people just need you're awesome.
Thank you.
No, it's pretty awesome though.

(24:15):
And honestly, it's not what we thought it was going to be when we started and it keepsturning into like this whole 15 minutes with and doing the base.
So that's like the audience is helping to steer the boat.
There is so much opportunity that we have out there around health care that no one's everreally tapped into, like from this perspective.

(24:36):
Right.
Like it's not because we're not a business podcast.
Right.
We I mean, we certainly serve people who are in the industry.
Yeah, but they got to be doing something cool that we think is going to help people.
Yeah, like it's really and we're going to talk about it differently.
The conversation is going to be different.
We we're not here to really ultimately promote somebody's product.

(24:57):
We're here to talk about what are the problems in the universe of health care?
What what ails us?
And how what is the solution to fix that?
And by the way, we happen to have an expert here today to talk about it.
So I think just approaching.
Approaching it in this way versus putting the name of the product and the name of theperson in our podcast title We don't do that We talk about the issue and what the problem

(25:26):
they are solving for in the podcast title So it's almost uh topical in nature versus we'renot here to like push people's widget, right?
You have to go into the show notes and whatnot.
absolute.
mean, we're certainly giving them a platform.
There's a reason they're on the show.
We're here to talk about the problems of the health care world that impacts all of us.

(25:47):
I don't care who you are.
We don't touch anything on the show that doesn't touch somebody's life or lives inmultiple ways.
Right.
And then we have these really smart, brilliant people that are solving for those issues.
They're coming on the uprising and they're talking about it.
And we're creating conversation.
And and and people get it right.

(26:09):
It's not like this formulaic fully.
It's kind of.
Yeah.
It's not in the lingo.
If you guys start talking too much lingo, I cut you off and say, explain yourself.
You know, if I hear an acronym I'm not familiar with, I call it out.
No acronyms or corporate lingo allowed on the show.

(26:30):
we do use it it's it's explained
Yeah, yeah, exactly.
So anyway, I just we're doing something different.
I really want to bring more like human stories on the show that that's like, really wantto really want to blow that part up more because people love hearing about other people's
stories.
honestly, they can bring even better information sometimes than these geniuses who arecoming out with these genius new products that we're talking, or new companies and new

(26:58):
approaches and whatever it may be that we talk to you in the regular episodes.
These bonus episodes like Stacy Mead.
Like she taught us things that we wouldn't have got from the doctor.
Cause we brought the doctor on.
Like Michael Perry, episode 23 is the doctor from Stacy Mead's bonus episode.

(27:23):
And he gave us a whole bunch of stuff.
That was a really cool conversation with that dude, but he didn't give us and wasn't goingto because he's coming out from a different perspective.
He didn't give us that stuff that Stacy did.
things like, um, was it you?
your cousin, was it from Western Massachusetts there?
Tanya.
ah Telling us the cerebral palsy people gave them her and her husband equipment after hehad a stroke.

(27:51):
He didn't have cerebral palsy.
She just taught the world that if you're in need of any sort of equipment like that for aramp, a wheelchair, pain in the...
remember exactly what it was.
Yeah.
You don't need to have cerebral palsy.
The cerebral palsy people will still help you with that equipment.
Like that's real usable information that you're only going to get from people who directlywent through it.

(28:16):
You know what I mean?
It's good stuff.
So yeah, bonus episode.
If you got a story, a personal story, healthcare, uprising at gmail.com.
There you go.
Yeah.
I mean, I think that's it.
So looking forward to the next six months.
Um, you know, we're just going to keep diving into women's health.
We're going to keep going down the mental health rabbit hole, um, and round tables andbasics around healthcare.

(28:42):
don't know all the things, nothing's off the table.
So make sure you hit those happy fun buttons, do the likes and subscribes and shares, theauto download, you'll never miss a beat, get to see all the cool stuff we'll be talking
about in the months upcoming.
uh You can support us monetarily on Patreon, patreon.com slash healthcare uprising.
If you want to get it, get become an official member of the uprising here with us.

(29:05):
uh We're on YouTube on video.
We're on all the major listening platforms on audio.
When'd you take us out of here, Heather?
and we're on social media all over the place, Instagram, LinkedIn, Blue Sky and Facebook.
I post out there all the time.
Anytime our episodes drop and we share a lot of um the posts from the people that come onthe show.

(29:26):
So it's a good place to kind of stay in tune to the healthcare world.
um Let's see what else we've already said.
We've got the email.
I'm not repeating it again.
Just hit rewind.
Whatever you got, you got this.
You know how to find us.
um And I think that's it.
I think we've covered all the bases today.
oh

(29:46):
good checkup I think we're I think we're in good shape
Yeah, so keep looking for the good in world, folks, because sometimes it's where you leastexpect it.

(30:53):
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