Episode Transcript
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Welcome to Inside Insight, your quick hit of
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tips, tools and trends for manufacturing, Distribution
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and Dynamics 365 Business Central, brought
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to you by Insight Works.
Ryan (03:22:14):
Welcome to the deep dive. Okay, so today we're digging into something
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I think a lot of you using Microsoft Dynamics
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365 Business Central might be bumping up against.
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It's a great system, Business Central, really
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powerful, but let's be honest, right? It sometimes
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leaves these gaps.
Emma (08:16:10):
Yeah, exactly. Little operational gaps.
Ryan (08:48:50):
Right. And we're going to look at how to fill
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those gaps not with, you know, huge expensive
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projects, but with some really high impact
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things that won't actually cost you a penny.
Emma (11:20:50):
That's the key part. Because look, Business
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Central, it's a big step up for businesses,
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no doubt, but we hear it all the time. Common
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things like, you know, exporting data to Excel
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way more than you probably should be.
Ryan (14:28:10):
Oh yeah, the Excel workaround, that old chestnut.
Emma (15:17:30):
Or dealing with paper forms for things. Or
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just switching different tools constantly for
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like basic everyday tasks. It's frustrating.
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And what's really interesting is these aren't
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like super rare problems. They're daily friction
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points for a lot of teams.
Ryan (19:33:10):
Okay, let's unpack that a bit. Those friction
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points, what are we really talking about? Day
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to day things like maybe tracking safety incidents
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on a spreadsheet somewhere, or manually printing
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out shipping labels one by one.
Emma (23:35:10):
Yep, classic examples.
Ryan (24:01:50):
Or like trying to forecast inventory based
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more on gut feel than actual data. Or maybe
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not being able to easily say, scan barcodes
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with a mobile device out in the warehouse.
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I bet some of that sounds familiar to folks
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listening.
Emma (27:33:50):
Oh, absolutely. And these things, they seem
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small, right? Just little inefficiencies, but
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they really stack up.
Ryan (29:24:30):
How so?
Emma (29:36:30):
Well, they cost time. Obviously they can lead
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to errors, which costs money, maybe even impacts
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credibility if things go wrong. And maybe most
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importantly, they pull your team away from,
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you know, the actual important work, the strategic
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stuff.
Ryan (33:16:50):
We're just distractions. Busy work.
Emma (33:45:30):
Exactly. But if we look at the bigger picture
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here, the good news really is you don't have
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to just live with those limitations. There's
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actually a growing set of free apps, really
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high impact ones, built for Business Central
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and they help fix exactly these kinds of broken
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bits in the workflow. And the crucial thing
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is they integrate natively.
Ryan (39:22:10):
Natively. So what does that mean in practice?
Emma (40:02:50):
It means they're built right inside Business
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Central's own structure. It's not like bolting
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on a completely separate system. It feels like
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it was always part of BC uses your existing
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data. There's no, no Complex middleware, no
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separate databases to manage.
Ryan (44:22:50):
Oh, I see. So that's why you avoid the big
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IT project headache and the extra overhead.
Emma (45:57:30):
Precisely.
Ryan (46:07:30):
Okay, so free high impact apps that integrate
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natively. I mean, for some listeners, that
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might sound a bit, well, maybe too good to
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be true. You know, free sometimes means limited
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or actually really complicated to use.
Emma (49:28:40):
Yeah, that's a fair question. And it gets to
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the core of why these are valuable. The high
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impact part isn't just about the zero cost.
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It's about how they solve a specific painful
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problem really effectively right out of the
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box.
Ryan (52:38:40):
Okay, give me an example.
Emma (53:00:40):
Sure. Take WMS Express. It's for warehouse
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management. It's not just like basic mobile
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scanning. It gives you real time inventory
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accuracy because your team's mobile devices
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and barcode readers talk directly to Business
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Central.
Ryan (56:44:20):
Right, so less chance of picking errors, faster
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shipping.
Emma (57:44:20):
Exactly. It speeds up fulfillment, improves
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accuracy, big impact. Or think about data.
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The Import Export PowerTool.
Ryan (59:59:00):
Right.
Emma (60:04:20):
This isn't just your standard data import function.
Ryan (60:45:40):
Okay.
Emma (60:55:00):
This thing can, like, turbocharge, migrating
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data, doing mass updates, even mass deletes,
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handling thousands of records in just minutes.
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It turns something that used to be a massive
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manual chore.
Ryan (64:18:10):
Yeah, thank you.
Emma (64:30:50):
Into something super quick. Imagine deploying
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new setups or cleaning data that fast.
Ryan (65:44:50):
Wow. Okay, I can definitely see how that would
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save a ton of time and probably frustration
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too. Yeah, what about some of those other things
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you mentioned earlier, like safety or shipping?
Emma (67:54:10):
Yep, Got solutions there too, for safety and
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compliance. There's the Safety Logbook. It
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basically lets you track and report incidents
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right inside Business Central.
Ryan (70:18:10):
So ditch the spreadsheet or the clipboard.
Emma (71:02:10):
Exactly. Get it all in one system. Makes it
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easier to stay on top of safety protocols,
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you know? And then for shipping, especially
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domestic parcels, there's Order Ship Express.
Ryan (73:42:10):
Okay.
Emma (73:51:30):
It's a license free app. Makes shipping really
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hassle free. You can print your labels instantly,
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right from B.C. no switching systems.
Ryan (76:15:30):
Hmm. So these aren't just little tweaks then.
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They're actually hitting significant bottlenecks.
Emma (77:36:50):
That's the point they address real often costly
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operational roadblocks. And by doing that,
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they let your team shift focus from that kind
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of busy work to making better decisions, doing
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more valuable things. It's about enhancing
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productivity, really.
Ryan (82:30:00):
So wrapping this up then, what does this all
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mean for you? If you're listening?
Emma (83:23:20):
Well, if you're already using Business Central,
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it sounds like you're actually much closer
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than you might think to smoothing out those
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workflow headaches.
Ryan (85:06:40):
Definitely.
Emma (85:14:40):
These free apps, they integrate seamlessly
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and they're ready to go. Basically, they seem
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designed to give you real value without the
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usual hurdles, you know, the cost or the technical
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complexity. Yeah, and maybe a final thought
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to consider is this. Think about your own operations.
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What are those daily tasks that cause the most
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friction? The ones that slow things down or
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just feel inefficient?
Ryan (91:58:30):
Good question.
Emma (92:11:50):
How much time could your team actually get
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back? And maybe more importantly, what bigger
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problems, what more strategic initiatives could
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they tackle if they weren't bogged down by
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that stuff? Stuff Just by using a free Focus
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tool that plugs right into the system you already
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have.