Discover how Robinhood's research team navigates the rapidly changing financial landscape to democratize finance for all. In this episode of MRII's Insights and Innovators podcast, Katie Gross speaks with Celeste Ridlen, Head of Research at Robinhood. They discuss the crucial role of research in shaping Robinhood's product and marketing strategies, the evolving responsibilities of insights leaders, and how Robinhood leverages AI to enhance research efficacy. Learn about the unique challenges faced by a high-growth fintech company and the strategies used to stay agile and customer-focused.
00:00 Introduction to Insights and Innovators Podcast
00:28 Meet Celeste Ridlen: Head of Research at Robinhood
01:08 The Role of Research in Robinhood's Mission
03:31 Impact of Insights on Product and Marketing
05:05 Ensuring Research is Acted Upon
07:10 Executive Expectations and Demonstrating Value
10:11 Staying Agile in Research Approaches
12:20 Leveraging AI in Research
15:53 Essential Skills for Modern Researchers
19:12 Challenges in Data Accuracy
20:55 Conclusion and Final Thoughts
Insights & Innovators Podcast from MRII | Hosted by The Greenbook Podcast NetworkExplore more episodes and resources → https://www.greenbook.org/podcast-network
Learn more about MRII → https://mrii.org/
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