In this episode of Navigating Consumer and Family Law Challenges, host Kevin Rosenquist is joined by consumer protection attorney Sara Khosroabadi to discuss billing errors and how consumers can fight back. They break down key protections under the Electronic Fund Transfer Act (EFTA) and the Fair Credit Billing Act (FCBA) and explain how these laws safeguard consumers against unauthorized transactions, identity theft, and fraudulent charges. Sara also shares real-world examples, discusses the process of disputing charges, and provides expert tips on how to protect your finances.
Episode Timestamps:00:00 – Introduction to Navigating Consumer and Family Law Challenges 00:07 – Meet Sara Khosroabadi and today’s topic: fighting billing errors 00:35 – Common examples of electronic fund transfer errors 01:20 – Consumer rights under the EFTA and FCBA 03:30 – How these laws work to protect consumers from billing errors 04:39 – Identity theft and disputing unauthorized transactions 05:22 – How credit card companies handle fraudulent charges 06:41 – Why claims are denied and the 60-day dispute rule 07:35 – Legal options when a dispute is denied 09:04 – The legal process for recovering disputed funds 11:07 – When it’s worth filing a lawsuit over a billing error 12:23 – Do banks actually investigate disputes? 13:29 – What banks should be doing to protect consumers 14:51 – Steps to take if you suspect fraud on your account 16:55 – Final tips and closing thoughts
About the Show:Navigating Consumer and Family Law Challenges features expert insights from Sara Khosroabadi, a Southern California-based attorney specializing in consumer protection and family law. Each episode provides legal guidance on important consumer rights, financial protections, and family law matters.
Popular Podcasts
On Purpose with Jay Shetty
I’m Jay Shetty host of On Purpose the worlds #1 Mental Health podcast and I’m so grateful you found us. I started this podcast 5 years ago to invite you into conversations and workshops that are designed to help make you happier, healthier and more healed. I believe that when you (yes you) feel seen, heard and understood you’re able to deal with relationship struggles, work challenges and life’s ups and downs with more ease and grace. I interview experts, celebrities, thought leaders and athletes so that we can grow our mindset, build better habits and uncover a side of them we’ve never seen before. New episodes every Monday and Friday. Your support means the world to me and I don’t take it for granted — click the follow button and leave a review to help us spread the love with On Purpose. I can’t wait for you to listen to your first or 500th episode!
Crime Junkie
Does hearing about a true crime case always leave you scouring the internet for the truth behind the story? Dive into your next mystery with Crime Junkie. Every Monday, join your host Ashley Flowers as she unravels all the details of infamous and underreported true crime cases with her best friend Brit Prawat. From cold cases to missing persons and heroes in our community who seek justice, Crime Junkie is your destination for theories and stories you won’t hear anywhere else. Whether you're a seasoned true crime enthusiast or new to the genre, you'll find yourself on the edge of your seat awaiting a new episode every Monday. If you can never get enough true crime... Congratulations, you’ve found your people. Follow to join a community of Crime Junkies! Crime Junkie is presented by audiochuck Media Company.
Ridiculous History
History is beautiful, brutal and, often, ridiculous. Join Ben Bowlin and Noel Brown as they dive into some of the weirdest stories from across the span of human civilization in Ridiculous History, a podcast by iHeartRadio.