Maureen (Mo), an I-O consultant, explains why leaders must address their inner heartset before attempting mindset change—especially as Gen Z and Alpha prioritize meaning, belonging, and emotional steadiness. She introduces the LEAP framework (Lead, Empower, Align, Persevere) and shows how heart-led leadership drives culture, trust, and sustainable performance.
Practical guidance includes assessing your personal and organizational rhythm, committing to one reset practice, starting conversations about what helps the team move well together, and using resources like a mini alignment audit to turn insight into action.
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