5 Onboarding Mistakes Online Membership Community Founders Make That Ruin Retention [And How You Can Avoid Them]

Get your FREE 35 min Membership Training: The 4-Part System to Launch & Scale a 6 & 7 Figure Membership https://paigevandy.com/masterclass-opt-in

 

In this episode, Paige breaks down the 5 most common onboarding mistakes that cause new members to leave—and exactly how to fix them.

If your onboarding process isn’t setting members up for success from day one, you’re losing them before they even get started. Most membership cancellations happen in the first 30–60 days—and in this episode, you’ll learn how to avoid the biggest retention killers so your new members feel confident, connected, and committed to sticking around.

You’ll discover:

• The #1 mistake that makes members feel lost and disengaged (and how to fix it with a clear success path)

• How to create an “instant win” so members feel progress right away—before overwhelm sets in

• Why onboarding shouldn’t end in week one and how to use a 30-day drip sequence to keep momentum going

• The power of member-to-member connection and how to spark it early

• Simple celebration touchpoints that make members feel seen and valued in their first week

If you want to keep members longer, boost engagement, and create a community they never want to leave, this episode is your blueprint. Hit play and start improving your onboarding today.

More From Million Dollar Memberships Podcast:

• Free Training: The 4-Part System to Launch & Scale a 6 & 7 Figure Membership https://paigevandy.com/masterclass-opt-in

• Ready to start or grow your membership? Join Million Dollar Memberships Club and get step-by-step strategies to start and scale your online membership site https://paigevandy.com/million-dollar-memberships-club

• Get the 9 part podcast series delivered to your email: https://paigevandy.com/free-membership-podcast

• Work with Paige 1:1: Email [e-mail]

This podcast is for coaches, service providers, and online entrepreneurs who want to build profitable memberships and escape the 1:1 hustle.

You’ll learn proven strategies to:

• Launch and grow your membership faster

• Keep members engaged and paying month after month

• Turn your membership into a reliable, recurring revenue machine

Connect With Paige:

Instagram: @themembershipmuse

Youtube: @themembershipmuse

membership onboarding, member retention, community building, online membership, membership success, membership strategy, digital membership, membership tips, membership community, membership experience

If you love shows like

Online Marketing Made Easy by Amy Porterfield, Membership Geeks, Earn Your Happy by Lori Harder, The Art of Online Business by Rick Mulready…

you’ll feel right at home here.