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September 25, 2025 25 mins

How do you build trust in B2B relationships that truly last? In this MindVerse episode, we sit down with Ana Kolarovska, Relationship Manager at Native Teams, who has spent over six years turning client-facing roles into a masterclass in connection, empathy, and long-term success.

From her early days in customer service to navigating the challenges of B2B partnerships, Ana shares real stories, practical lessons, and strategies for creating authentic relationships that go beyond business. We cover:

- The toughest lessons from customer service

- Transitioning successfully into B2B roles

- Ana’s personal style (and the “no-gos”) in relationship building

- Why post-sales support often gets overlooked—and how to fix it

- Advice for Account Managers starting their journey

Whether you’re just beginning your career or looking to strengthen your approach, this conversation will help you build stronger partnerships, support teams more effectively, and create meaningful outcomes inside and outside of work.


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