Money Advice Liaison Group (MALG) podcast

For this episode of the Money Advice Liaison Group (MALG) Podcast, CEO Bob Winnington travels to Sheffield to the headquarters of a major bank to meet with Isobel Crosse.

Izzy started out her career in the debt sector in 2014 as a Performance Analyst at TDX Group, part of Equifax, where she put her BSc in Economics and analytical mind to work on government contracts. In less than six years, she had worked her way up to Head of Cust...

In this episode of the MALG podcast, host Helen Gill of Engage Comms introduces Jonathan Shaw, Partnerships Manager for Sigma Connected Group’s ReachOut service. ReachOut, a problem debt engagement solution, was designed by the outsourced customer experience solutions provider to address the dual challenge of low engagement and low awareness of available support.

When their creditor clients are unable to contact customers with debt...

Since leaving her career as a qualified Chartered Insurance Practitioner working in risk management for over a decade, Cat Divers, driven by personal experience of struggling to find help with her own set of challenging circumstances, has made it her mission to make it easier for other people to discover and connect to support services. National Support Network was created off the back of her belief that no-one should struggle alon...

In this episode of the Money Advice Liaison Group (MALG) Podcast, MALG CEO Bob Winnington and podcast host Helen Gill of Engage Comms travel to Bromsgrove to the offices of Broadriver Groups’ ControlAccount Ltd. Their guest is newly appointed Brand Ambassador Neil Jinks. A debt collection, litigation and enforcement specialist with over 36 years’ experience working in private practice, the Court Service and High Court enforcement, ...

Those who were at the Money Advice Liaison Group (MALG) Conference in November 2024 will remember Vivi Friedgut from the session on ‘finfluencer culture’. Vivi founded Blackbullion in 2016 as a financial wellbeing platform that houses UK support funds, scholarships and grants for students. Today, over 1.2 million students can access Blackbullion’s platform and it partners with over 75 universities, colleges and businesses across th...

On Episode 2 of the Money Advice Liaison Group (MALG) Podcast, MALG CEO Bob Winnington is at Policy in Practice’s headquarters in London to meet with its Chief Product Officer Genevieve Orford to talk about the power of partnerships.

Genevieve joined Policy in Practice - the social policy software and analytics company working with councils, government, housing providers and community organisations to reduce poverty and empower peo...

In this first episode of the Money Advice Liaison Group (MALG) podcast, MALG CEO Bob Winnington has the pleasure of sitting down with someone who may be familiar to some listeners, Dr Chris Fitch. He is the Money Advice Trust’s Vulnerability Lead and Research Fellow at the University of Bristol’s Personal Finance Research Centre. As a prolific and highly engaging speaker and host of the ‘Vulnerability Matters’ podcast he’s one of i...

In this introductory episode of the Money Advice Liaison Group (MALG) podcast, host Helen Gill of Engage Comms is joined by MALG CEO Bob Winnington to discuss what MALG is all about, why we’re bringing you this podcast, what you can expect from it and why, in 2024, we need game-changing solutions to 'improving the lives of people in debt' more than ever.

Former City trader and ‘real world’ economist Gary Stevenson said in one of hi...