Hiring the wrong billing specialist can have a lasting impact on your eyecare practice. A poor fit can bleed revenue, wear down other staff, and even sour patient relationships. Over time, these issues erode trust. And compromise the financial health of your practice.
But with the right hire? The opposite is true.
That’s why Melissa Jacobson, Director of Billing Operations at RevCycle Partners, says hiring for this role is less about technical know-how and more about finding someone with the mindset and skills to thrive in a constantly changing landscape.
In our latest episode, you’ll learn:
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Why the billing specialist role is one of the most important in eyecare practices.
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The traits that matter more than billing experience.
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Smart strategies for crafting job descriptions and interview questions that reveal the right candidates.
- And more!
OneSpot Billing Resources
Watch a preview of our OneSpot Billing Tool on your own time: https://www.onespotbilling.com/2025-preview-video-onespot-billing-tool
Visit us at our website: https://www.onespotbilling.com/
If you're ready to talk about how OneSpot Billing can optimize your billing process, reach out here: https://outlook.office365.com/book/OnespotSales@revcycle-partners.com/
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