To fix your insurance billing accounts receivable problems, sometimes you need to go upstream. That may mean taking a hard look at your eligibility and benefits verification process.
In this inaugural edition of the OneSpot Billing Podcast, Cindy Braden interviews Acquios Advisor's Michelle Bogeart. With years of experience in optometric billing and practice management, Michelle offers actionable tips for creating workflows, avoiding common mistakes, and empowering team members to take ownership of the process.
In this episode, you’ll learn:
-
Why upstream processes like eligibility checks are important to reducing A/R headaches.
-
How to build team buy-in.
-
What tools and training resources Michelle recommends for ongoing billing success.
Resources from Michelle
Join Acquios Advisors in-person for the Insurance and Billing Workshop in Omaha, Nebraska, July 25-26, 2026!
Check out other events and workshops that they offer by visiting: www.acquios.com/events-workshops
Register for Evolutions today! Summer 2025 Evolutions Workshop - Acquios Advisors
Quick Tips – If you haven’t already, provide a quick reference guide for your team letting them know which plans you are in and out-of-network for. When scheduling the exam, collect patient demographic information including health insurance and vision plan information so that you can check Eligibility and Benefits prior to the day of the exam!
Revenue Cycle Management Healthcare Solutions | Availity
OneSpot Billing Resources
Watch a preview of our OneSpot Billing Tool on your own time: https://www.onespotbilling.com/2025-preview-video-onespot-billing-tool
Visit us at our website: https://www.onespotbilling.com/
If you're ready to talk about how OneSpot Billing can optimize your billing process, reach out here: https://outlook.office365.com/book/OnespotSales@revcycle-partners.com/
Popular Podcasts
Crime Junkie
Does hearing about a true crime case always leave you scouring the internet for the truth behind the story? Dive into your next mystery with Crime Junkie. Every Monday, join your host Ashley Flowers as she unravels all the details of infamous and underreported true crime cases with her best friend Brit Prawat. From cold cases to missing persons and heroes in our community who seek justice, Crime Junkie is your destination for theories and stories you won’t hear anywhere else. Whether you're a seasoned true crime enthusiast or new to the genre, you'll find yourself on the edge of your seat awaiting a new episode every Monday. If you can never get enough true crime... Congratulations, you’ve found your people. Follow to join a community of Crime Junkies! Crime Junkie is presented by audiochuck Media Company.
24/7 News: The Latest
The latest news in 4 minutes updated every hour, every day.
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.